HVAC, Plumbing, & Electrical Services
Simple Answer: We always answer the phone, and come when you call to fix what needs fixed — and we stand behind our word and our work.
Plus you can count on getting a Certified AC Genius, Plumbing Genius, or Electrical Genius. Which means we don’t use “salesmen in disguise” or “selling techs,” like other home service companies. Instead we have our own training center to ensure you always get the honest expertise required to repair your problem right, right then and there.
Comfort Experts is proud to serve Joshua, TX, and the surrounding areas with quality, comprehensive HVAC services. Since 1962, we’ve helped local homeowners take their indoor comfort to the next level. Whether you need installation, replacement, maintenance or repair, we’ve got you covered – 24/7! We offer a wide range of services, including AC, heating, plumbing, electrical and solar energy. We’re proud to offer a free second opinion so you know you’re always getting a fair deal. With Comfort Experts, you’ll never have to compromise on comfort. We know the ins and outs of heating, cooling and more so you don’t have to.
See what your Joshua, TX, neighbors are saying about our exceptional service. We’re here for you day and night, so when you need HVAC care you can trust, give us a call at (817) 341-5149!
Tech was great but Hobson Comfort Ex. communication between tech and office was not so good. We have warranty but tech equipment did not show this and was going to charge us till they called office to get everything straightened out.
Cody is one of the BEST service professionals I've ever encountered in my 50 years of home ownership. And trust me when I say, finding someone that skillful, friendly, knowledge able, and respectful was a bit of an unexpected, joyful treat. He's a true rarity in these times we are living in
Gabriel was the best. He came out on Fathers Day to get our unit back on
Even though it was getting late in the day, he was most professional and very easy to work with. He is our guy!
Cody did a fantastic job I think above in and beyond what really is expected of him he is most pleasant to work with and I would like to request that he be sent to my house again very good job very pleasant young man
Cody did a very very good job and he is scheduled to come back on Thursday and do some cleaning on my unit I hate is very easy to work with and make things very understandable about what needs to be done and I appreciate him and the work that he does
Matt H. Did a great job and kept at it until all the work was finished. He gave excellent advice and got us up to code!
Did everything he said he would do. I am frustrated with the constant mini and moderate issues I've had since installing the heat pump.
Great service!!
Pleasant, informative man. Educated us
Alonso is very knowledgeable and was able to explain clearly that our unit had a problem and why it should be taken care of while he was here because it would eventually get worse. He explained how he would clear the clog in the lines and showed us what caused the clog. We are glad that Alonso was assigned for our regular tune up and discovered the problem.
Explained everything to me and explained what could happen. Excellent tech.
Quick on the install and very efficient service. All questions answered.
Everyone was just so great!!!!and they did a great job installing my new unit.
Always great work and employees
Daniel was very professional and courteous. Detailed with explaining the issues we're having with our A/C systems.
See above
Awesome
Joshua was great, he took time to check every thing top and bottom, he was very respectful, and knows his job well. A real plus to Hobson AC company.
Great job
Had multiple issues with this company. Diagnoses kept changingfirst it was the compressor, then the capacitor, then they said the system just needed help starting. Parts were replaced, but no one clearly explained why, and Im still not sure any of it was even necessary. They seem more like salespeople than technicianspushing expensive fixes you probably dont need. Their membership plan is also questionable and didnt add any real value. Wouldnt recommend if you want honest, reliable service.
5:00 PM A/C decided to quit working was thankful Comfort Air was able to come out and fix my unit.
Alec was very polite and knowledgeable about the HVAC system. He quickly pinpointed the main problem and tried to fix it. I didn't use my ac until three days later. The problem was not fixed. I reached out and was told that they would send another technician out. I just can't do that. It was water not draining to the main drain. I'll give a plumber a call. If that doesn't work, ill call another ac repair company. I really didn't want to write this. Super friendly staff. I don't understand why it is so difficult to find an ac repair company that can fix the problem. This makes #5.
Brock was very polite and professional. He even offered some tips for us to use while we wait for the part to come in for our furnace.
Upon arrival, I inspected the kitchen light that was not functioning. After a thorough examination, I identified that the ballast light bulbs were the issue. I replaced the faulty bulbs with new ones, ensuring the lights worked correctly. The customer was pleased with the resolution and was informed to contact us if any further issues arise. This proactive approach guarantees continued satisfaction and reliability.
Upon receiving the service request, I promptly assessed the non-operational system. Upon inspection, I identified that the capacitor had failed due to being out of tolerance. Leveraging the parts and labor warranty, I replaced the faulty capacitor at no cost to the customer. Following the replacement, I meticulously checked the refrigerant pressures to ensure they met the manufacturer's specifications. I then verified that the system was operating correctly and found no additional issues. The system was fully functional, cooling effectively, by the time I left. Thank you for choosing our services.
Upon receiving the service call, I promptly assessed the malfunctioning system. Upon inspection, I identified a clog in the primary condensate drain line as the root cause of the issue. I explained the problem to the customer and presented repair options. After the customer approved the recommended solution, I proceeded to clear and blow out the drain line. To ensure proper drainage, I poured water through the drain and verified its functionality. The customer agreed to sign the drain waiver/form upon completion of the evaluation. With the repair completed, I confirmed that the condensate drain was flowing correctly and the system was cooling and operating as intended. The system was fully functional, and the condensate drainage system was working properly at the time of departure. Thank you for choosing our services.
During the plumbing tune-up, I inspected a five-year-old home and identified a single issue with the frost-free hydrant, which had broken at the vacuum breaker. The customer opted not to replace it at this time, so I ensured it was temporarily secured to prevent any leaks. Additionally, I flushed the water heater, which went smoothly with minimal sediment present. This thorough inspection and maintenance will help ensure the home's plumbing system remains in optimal condition. I provided the customer with recommendations for monitoring the hydrant and scheduling a replacement in the future.
Upon inspection, I discovered that the condensing coils were heavily soiled and obstructed, which was impeding the unit's efficiency. Additionally, I found that some insulation had dislodged and was trapped within the evaporator coil. I meticulously cleaned the condenser coils to remove all debris and restored the insulation to its proper position. Following these interventions, I verified that the unit was operating correctly. I checked the Freon levels and temperature splits, both of which were within acceptable parameters. The system is now running smoothly, and I collected payment via credit card.
I replaced the compressor savor under the parts and labor warranty, which is valid until 2032. Additionally, I added 10 ounces of 410a refrigerant to correct the charge, achieving a subcool of 7.8. The system is now operating efficiently, and all components are functioning as intended. I ensured that all work was completed in accordance with warranty terms and industry standards.
On 7/21/26, I informed the homeowner that I would return the next day with a replacement contactor. No part order was necessary. The following morning, 7/22/26, I arrived and replaced the faulty contactor on the system. The homeowner was not present at the time, but they had already made the payment the previous day. The system is now functioning correctly.
On July 16, I began the process of replacing the existing RM two oxidation and evaporated coil. The first step was to order the necessary parts, which included the evaporated coil. Once the order was placed, I communicated with the client about the expected delivery time for the parts. During this period, I ensured that the client understood the importance of the replacement and how it would improve the system's efficiency. Upon receiving the parts, I returned promptly to complete the installation. The installation process involved carefully removing the old components and replacing them with the new evaporated coil. Throughout the job, I maintained clear communication with the client, providing updates and ensuring their satisfaction with the work being done.
Upon inspection, the unit was found to be completely devoid of freon, indicating a significant leak. After thorough examination, the source of the leak was identified at the condenser coil. Fortunately, the condenser coil is still under warranty, which means the replacement will be covered. To provide ongoing support, I enrolled the customer in the Comfort Care Club, ensuring they receive regular maintenance and assistance. I covered the full cost for the condenser coil and freon, which will need to be delivered due to its size. Scheduling is required for early morning to accommodate the job's needs. All relevant information and materials are documented and ready for the next steps.
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I conducted a thorough cooling tuneup, ensuring the refrigerant pressures were optimal. I cleaned the outdoor unit and inspected all electrical components. We flushed the primary drain line with two gallons of water. Airflow and quality were assessed, revealing excessive biological growth. The customer opted for the best solution to address this issue. After installing necessary parts, I tested the entire system, confirming it operates as intended. Thank you for choosing our services.
I conducted a comprehensive super tune-up on the heat pump system, starting with the outdoor unit. I checked refrigerant pressures, ensuring they were within the manufacturer's specifications. The condenser coils were cleaned and washed, and all electrical components were inspected for proper operation. During testing, I discovered that the capacitor was out of tolerance and replaced it under warranty. I measured the compressor startup amperage at 161 amps, significantly higher than the system's 58-amp rating, indicating strain on the compressor. I recommended installing a compressor saver to reduce startup amperage, improve performance, and extend system life. Moving to the indoor unit, I verified proper cooling operation and observed conditioned air leakage at the duct/plenum connections, documenting the issue with thermal imaging and video. I recommended sealing these connections to improve efficiency and prevent air loss. The blower wheel was found to be dirty, and I recommended cl
A customer contacted us for an evaluation of their cooling system, which was blowing warm air. Upon inspection, I found equalized system pressures and a failed capacitor. I explained the issue and recommended replacing the capacitor and installing a compressor saver. After completing the repairs and testing the system, it was cooling properly. The customer appreciated the detailed explanation and opted for the suggested repairs.
I conducted a comprehensive Super Tune-Up on the heat pump system. Starting with the indoor unit, I poured 2 gallons of water through the primary drain line to ensure proper drainage. Noticing a slow-draining condensate line, I discussed this with the customer, who opted for a drain pan treatment solution. I verified a 20°F temperature split between the supply and return plenums, inspected all indoor electrical and control components, and confirmed proper operation. The air filters were recently replaced, so no replacement was needed. At the outdoor unit, I cleaned the condenser coils, checked refrigerant pressures within manufacturer specifications, and inspected all outdoor electrical components, ensuring proper operation. The system is now cooling effectively.
Upon inspection, I identified a faulty crossover duct in the mobile home's HVAC system. Additionally, the compressor was found to be non-functional, and the dual run capacitor was defective. I provided detailed estimates for replacing the compressor, refilling the refrigerant, and cleaning the evaporator coil, including the replacement of the run capacitor. The customer is considering the options and needs time to decide, leading to a temporary pause in the job as it cannot be completed without their approval.
Upon arrival, the customer reported that a previous plumber had replaced several components of the water heater but failed to resolve the issue. I reviewed the paper invoice from the previous plumber and took photos for documentation. I diagnosed the water heater, identified a disconnected wire, and reconnected it. After confirming that the heating element was functioning correctly, I ensured the water heater was operating as intended. The customer opted not to have the door reattached. The work is now complete, and the customer has upgraded to the Comfort Care Club. They have declined electrical and AC inspections.
I thoroughly inspected and tested all electrical components, ensuring they were functioning properly. The amperage draws were within acceptable limits, and the freon levels were balanced. The temperature split was optimal, and the system drains were clean and clear. The condenser was spotless, and the filter was in good condition. Additionally, the heating elements were operational, and the overall unit was working efficiently. I also enrolled the customer in the Comfort Care Club and processed the payment via credit card.
Upon inspection, the air conditioning unit was found to be completely out of freon, resulting in an ice buildup both inside and outside the system. The unit was completely frozen, indicating a significant issue that needed immediate attention. I carefully assessed the situation and identified the need for a professional evaluation. To address this, I scheduled a visit from a certified specialist today on Sunday. The specialist will provide a detailed assessment and pricing for the necessary equipment to restore the unit's functionality. This thorough approach ensures that the issue is resolved efficiently and effectively.
Upon arrival, I identified that the thermostat unit was not functioning due to depleted batteries. I carefully removed the old batteries and replaced them with new ones. After ensuring the new batteries were properly installed, I tested the unit to confirm it was working correctly. The thermostat display was now clear, and the HVAC system responded as expected. I then collected payment for the service via credit card, ensuring all transactions were processed smoothly. The customer was satisfied with the resolution, and the thermostat unit is now fully operational.
Upon arrival, there was no response at the residence despite multiple phone calls. Upon inspection, the Schrader valve stem was found to be leaking. I promptly tightened the valve stems to resolve the issue. Additionally, I added the necessary amount of freon to ensure the unit operates efficiently. The system is now functioning properly. To provide added peace of mind, I enrolled the customer in a budget protection plan, safeguarding against future unexpected repairs.
I thoroughly inspected and serviced the electrical components, ensuring they were functioning properly with appropriate amperage draws. The refrigerant levels were verified to be adequate, and the temperature split was within acceptable parameters. Drains were cleared and clean, and the condenser was meticulously cleaned. The air filter was replaced, and all gas safety mechanisms were confirmed to be operational. The equipment was tested and found to be working efficiently.
I replaced the dual run capacitor on the upstairs unit, ensuring the system operates efficiently. Upon inspection of the downstairs unit, I identified the compressor as faulty. I informed the customer of the issue and provided a warranty replacement for the Carrier compressor, model number 25TPA760A301, serial number 2023E10244. The customer settled the payment in full via check. Both units are now functioning correctly.