Simple Answer: We always answer the phone, and come when you call to fix what needs fixed — and we stand behind our word and our work.
Plus you can count on getting a Certified AC Genius, Plumbing Genius, or Electrical Genius. Which means we don’t use “salesmen in disguise” or “selling techs,” like other home service companies. Instead we have our own training center to ensure you always get the honest expertise required to repair your problem right, right then and there.
How well does your Saginaw air conditioning unit perform? Does it keep you cool during the Texas summers or leave your home feeling stuffy and uncomfortable? When your AC units start acting up, Comfort Experts is just a call away. Our full-scale HVAC services take care of all your indoor comfort needs, from heating and cooling to plumbing and electrical – we do it all!
When you choose Comfort Experts, you can expect a free estimate and a report of any issues we find before we even start working. Our air conditioning services go beyond repair, though. If your unit is past fixing, we’ll help you find the right AC replacement and get it installed with care and expertise. Our maintenance club also helps you stay on top of minor repairs and prevent breakdowns for long-term comfort. We guarantee our work 100% so you can rest assured your heating and cooling needs are addressed with the utmost care.
Staying on top of problems with your air conditioner, no matter how small, is critical to preventing major breakdowns. If you notice your AC isn’t running as it should, it’s important to work with a professional to find the root of the issue.
Signs Your AC Needs Repair Include:
Comfort Experts knows the ins and outs of heating and cooling so you can focus on what’s most important. No matter the make, model or brand of your unit, we’re here to help. As a Texas household name, we know how important it is to stay prepared for scorching summers and unpredictable winters. Our technicians will make sure your HVAC system is ready for any weather so you can rest easy. We’re here 24/7 for all your home comfort needs. Give us a call at (817) 341-5149 ! It’s the most comfortable call you’ll ever make.
Comfort Experts Inc. has completed 25 jobs in Saginaw, TX between August 2026 and September 2026.
The 35 customer reviews shown here average 5.0 out of 5.
The most recent job was on September 11, 2026.
James R did a great job on my ac maintenance and UV light installation. He was courteous, professional and efficient.
Danny was very courteous and efficient, showed up and went straight to the attic and replaced the filter before doing all of the tests on the AC system.
Our a/c went out at 1130 pm on a Tuesday night. Mike R arrived on Wednesday afternoon and replaced a capacitor. We are finally cooling back down. Thanks, Mike.
Alonso P. Showed up within a few hours of my call. He was friendly, helpful and charged a competitive rate. Fantastic experience!
Danny B was professional, knowledgeable, and efficient in getting my repairs completed on my A/C on a late Sunday evening. Comfort Experts is the best.
This was a follow up visit to install an attic tent. The initial visit was to remove and reinstall the AC ductwork. These guys are great. My house remains consistently cool now, and the attic tent will help it remain that way
Very thorough ! Probably the most thorough tech I have seen
I have several hot spots in my house and he took it very seriously and attacked the problem with all his experience
I had Daniel come service my AC and check some hot spots I had inside my home and he did an excellent explaining what he found
Danny did a very good job and I hope that what he repaired was causing the condisation drainage problem
Great guy and very knowledgeable!
Alfonso was professional and polite. Excellent service!
Very professional and courteous service
Daniel did a thorough job. Explained a few needs to system. We’ve used Hobson for at least 25 years good service
Danny arrived early and completed the work in timely manner. He is a very courteous and friendly man. Even our dogs liked him! LOL
Toby was great I wish everyone I’ve talked to was like Toby
Jerred was very knowledgeable about the work that he was doing at my home and I hope that he’s the one that they send to complete my service. Thanks Jerred
While having issues with HVAC is never a good thing it is always nice to have a technician who explains the issues clearly and takes the time to be sure you fully understand.
Hunter was great,knowledgeable and friendly!
Mark Dennison completed the annual service on my heat pump earlier this week. He was professional and personable, completing the work quickly and left everything clean and tidy.
Very professional and friendly. I was very satisfied with his performance of his work.
Kellen did a great job. In fact went beyond what we’ve had in all the years that we have been customers. Have always had good service was just very pleased with the extra attention. Thank you
Hunter G. was very friendly, courteous and professional. It was a pleasure to have met him. Even our three dogs liked him. LOL
There rate was amazing compared to the 3 other companies I recieved estimates from. Nathaniel was great! He found the issue quickly and fixed same day. I highly recommend.
Daniel S was super professional and took care of our AC like it was his own. Could not have asked for better service.
I conducted a comprehensive turn-up of the HVAC system, replacing air filters and ensuring optimal performance. I cleared 2 gallons of water from the drain lines and meticulously tested all electrical components. Refrigerant levels were checked, with a Delta T of 21° recorded. I also measured amp draws on the heat strips and confirmed that both the AC and heater functioned correctly. A germicidal unit was installed in the air handler to combat biological growth. Both dampers operated correctly, and the system was tested for smooth operation and cooling efficiency.
During the service, I performed a comprehensive tune-up on the unit. I started by changing the air filter to ensure optimal airflow and efficiency. The pressure differential (Delta) was checked and found to be within acceptable limits, and the drain was clear, preventing any potential water buildup. The flame sensor showed signs of corrosion, and I recommended either replacing it or performing a thorough cleaning. The blower was inspected and deemed acceptable, and the refrigerant levels were confirmed to be good. The capillary tube was within tolerance, and the outdoor unit was washed to remove any accumulated dirt and debris. Additionally, I discussed the benefits of a Hard or Soft Starter to extend the unit's life and reduce the load on the home. I also went over the advantages of our Comfort Club program, although the customer declined additional services. The system was cooling effectively when I left, and I appreciate the opportunity to serve you.
A customer requested a second opinion on their project, comparing it with an estimate from another company. I thoroughly reviewed their needs and provided a detailed assessment. I explained the scope of work, including the materials and labor involved, and highlighted the benefits of my approach. I emphasized the quality and reliability of my services, ensuring they understood the value I bring. I will follow up next week to confirm the details and address any further questions they may have.
Today, I thoroughly inspected the heating and cooling system. Notably, the subcooling was at a low 1.8 degrees, and the superheat was high at 24 degrees, indicating a potential leak. To address this, a comprehensive leak search was conducted. If a leak is found, it will be repaired; if necessary, the coil will be replaced. Following repairs, the system will be recharged, and a soft start will be added to ensure optimal performance. The client prefers to discuss a system replacement during our meeting tomorrow from 1 to 3 pm.
I meticulously prepared detailed estimates for all potential scenarios that could arise during the project. This ensured that we were fully prepared for any situation, providing transparency and peace of mind. I reached out to h8m on two separate occasions to discuss these estimates and gather any necessary feedback. Unfortunately, despite my attempts, I was unable to connect with him. A direct conversation is essential to clarify the details and address any concerns he might have. I will continue to make further attempts to reach h8m, ensuring that all aspects of the project are thoroughly understood and agreed upon.
Upon inspection, the system exhibited robust pressure levels, indicating no underlying issues with its performance. However, the presence of an older thermostat model raised concerns, as it occasionally malfunctioned, potentially causing disruptions. This thermostat's intermittent failures could be the root cause of the system's struggles. Notably, the system lacks safety switches that could deactivate it, aside from low and high-pressure conditions. To rectify this, I recommend replacing the existing thermostat with a new model, which should enhance reliability and prevent future issues.
Today, I successfully replaced a faulty 45/5 cap in the HVAC system. After carefully inspecting the unit, I removed the old cap and installed the new one, ensuring all connections were secure and properly aligned. The system was then tested to confirm that it was functioning correctly. With the replacement complete, the system is now fully operational and ready to provide efficient cooling. All components were checked for optimal performance, and the system is stable and ready for use.
Today, I inspected the cooling side of the system. The temperature difference (TD) was 6 degrees, and the superheat (SC) was 1.9. The superheat reading of 16 was due to the thermostatic expansion valve (TXV) being fully open. The system requires a thorough leak search, repair, and gas recharge. The homeowner intends to discuss the issue with their home warranty provider.
I examined the cooling components of the system today. The capacitor, contactor, and hard start kit require replacement. Once these parts are installed, we can assess the refrigerant levels to ensure optimal cooling performance. Given the system's age of 12 years, it is not advisable to invest further, especially since it has surpassed its 10-year warranty. I will discuss the benefits of a system replacement with the homeowner between 5 and 8 PM.
During the recent service, I began by replacing the old evaporator coil with a new one, ensuring optimal performance. I then pulled a vacuum on the system, achieving a vacuum level of 346 microns, which is crucial for efficient operation. Noticing significant rust on the drain pan, I recommended its replacement to prevent future issues. After installing the new coil, I recharged the refrigerant and tested the system, achieving a 20-degree temperature differential. The system is now cooling effectively. Thank you for choosing our services. Have a great day.
I arrived to inspect a wire feeding island that the customer had already disconnected. Upon examination, I found a 14-2 wire connected to a countertop plug, which the customer had successfully disconnected. They demonstrated their testing process and confirmed everything was correct. The wires were properly capped off, meeting the customer's requirements. No other issues were present, and the job was completed as requested.
I conducted a thorough evaluation of the customer's system, which was struggling to maintain a cool temperature during peak heat. After inspecting the entire system, I discovered that the drains were clear, refrigerant pressures were slightly overcharged, and the system had a good temperature split. However, the high amps and low capacitor reading on the compressor side were concerning. I explained these issues to the customer, who opted to install a software solution. Following the installation, the system operated with significantly lower running amps, and the customer was very satisfied with the improved performance.
I responded to a call regarding a persistent beeping smoke detector in the hallway. Upon arrival, I replaced all existing smoke detectors with brand new ones. During the process, I discovered that one of the new detectors was already malfunctioning and beeping. I replaced it with another brand new detector, which resolved the issue. I reassured the customer that any future issues with the detectors would be addressed at no charge, as they are under our warranty. I also inspected the wiring and confirmed it was correctly installed, though the cause of the initial fault remains unclear.
Upon evaluation, I identified a slow refrigerant leak caused by a hole in the evaporator coil. The homeowners chose to have the refrigerant topped off immediately to restore cooling. After charging the system with refrigerant, the air conditioning is now functioning properly. They understand this is a temporary solution, providing them with cooling for the night. Once the refrigerant leaks out, they plan to replace the entire system.
Upon arrival, I conducted a thorough inspection of the unit as part of a free second opinion. During the assessment, I identified a faulty capacitor, which was a critical issue affecting the system's performance. Additionally, the outside coils were significantly dirty, which could impede the unit's efficiency. With the customer's approval, I replaced the bad capacitor and meticulously cleaned the outside condenser to ensure optimal performance. Post-service, I monitored the system and observed that it was effectively cooling, with a temperature differential of 19.4 degrees at the exit. The unit is now operating efficiently, and the customer is satisfied with the improvements.
Upon arrival, I conducted a thorough evaluation of the system and identified that it was struggling to meet the heat demand. Further inspection revealed that the system was low on refrigerant. After a detailed leak search, I pinpointed the issue to be a leak in the evaporator coil. To ensure the customer could potentially claim warranty coverage, I paused the service to verify the warranty status. The customer agreed to pay 30% upfront once the warranty claim is confirmed. Additionally, I enrolled the customer in our membership program for added benefits. Thank you for choosing our services, have a great night.
Upon arrival, I conducted a thorough evaluation of the system. It was determined that the capacitor and start kit had both failed. I replaced these components to restore proper functionality. Additionally, I enrolled the homeowner in the Comfort Club for ongoing maintenance and support. After the replacements, I tested the system to ensure it was cooling effectively. The homeowner was satisfied with the resolution, and I left with the system operating smoothly. Thank you for choosing our services.
This morning, I meticulously prepared to assist Mike in providing a comprehensive quote to a customer. I reviewed the customer's specific needs and preferences, ensuring that all relevant details were accounted for. I coordinated with Mike to finalize the quote, double-checking all figures and services included. We discussed potential options and solutions to ensure the customer's satisfaction. Once everything was in order, we scheduled the meeting to present the quote, ensuring that all necessary documentation and materials were ready. Throughout the process, I maintained clear communication with Mike and the customer, aiming to deliver a seamless and professional experience.
Today, I assessed the system and found a supercool of 4° and zero superheat, indicating a failing metering device. The system was also losing Freon. I added enough gas to achieve a 7° supercool. A leak search and further inspection of the metering device are scheduled for Saturday. Additionally, the customer has an appointment with a cardiologist on Friday from 1 to 3 PM. The service will be paused until Saturday.
I spoke with the customer over the phone to discuss her desire to add two electrical outlets on her patio. I provided her with several estimates, supported by detailed pictures and videos from my previous visits. I ensured she understood the scope of work and the associated costs. I sent the quotes to her, emphasizing the importance of her review and approval before scheduling the installation. I look forward to her decision and am ready to proceed whenever she is prepared.
Upon arrival, I assessed the electrical system and identified frequent power surges as the issue. Despite the surge protector functioning, I replaced it with a new one to ensure optimal performance. The replacement was completed efficiently, and the system is now stable. This proactive measure should prevent future power disruptions and enhance overall electrical reliability.
Upon inspection, the customer's HVAC system was found to be overcharged, which can lead to inefficient performance and potential damage. Additionally, the contactor was identified as faulty, causing the system to struggle with starting and maintaining operation. The customer expressed interest in exploring new system options. Previously, they invested in a full system replacement for a 5-ton unit with an AirPro model, spending $6,000. Our team addressed the overcharge and faulty contactor, ensuring the system operates efficiently while discussing potential upgrades.
Upon arrival, I assessed the issue with a leaking hose bib located in the backyard. The hose bib was recessed within the wall, necessitating the removal of some mortar to access it. I carefully dismantled the existing frostproof unit and replaced it with a new one. To ensure comprehensive service, I also replaced the frostproof unit on the opposite side of the property. After completing the installations, I conducted thorough testing to confirm that both units were functioning correctly. The job was completed efficiently, with both frostproof units now in pristine condition and fully operational.
Upon arrival, I assessed the customer's water heater, which was functioning but not optimally. The customer reported receiving hot water but sought estimates for replacement. I provided detailed options, including different models and brands, along with associated costs. I also prepared an email with these estimates to send to the customer's wife, who will review them before scheduling a replacement. The customer expressed satisfaction with the information provided.
I conducted a thorough evaluation of the system, finding both indoor and outdoor units operational. However, the system was producing a poor temperature differential. There was no disconnect for the air handler, and the drain line lacked vents. Additionally, there was no secondary drain line, and the pan was damaged and rusted. The system was low on refrigerant and had a leak in the coil. I reviewed repair versus replacement options and scheduled an advisor for 4-7 pm on August 3, 2026. The system was running when I left the site.