Comfort Experts promises customer service that exceeds the expectations of Roanoke, TX residents for all of your heating and AC repair needs.
Call us now at (817) 341-5149. We’d love the opportunity to earn your business as we have with your neighbors in Roanoke.
experienced AC issues on a weekend, of course… – Zach showed up Saturday afternoon at 5 o’clock quick efficient and explained everything in a way that was easy to understand. Reasonable price and good service. Recommended services and solutions that were informative but not pushy upsell
The serviceman was thorough, competent, and friendly.
Awesome service, but sad that capacitor I had just installed 15 months ago had to be replaced - manufacture error
Wonderful service very prepared and knowledgeable!
Tyler was very professional and courteous. He diagnosed the problem and had the repair done in record time. The cost was very reasonable.
Tech arrived at a no cool. Upon inspection, there was ice on the low line and the system appeared to be very low on refrigerant. There was visible possible oil at the high side refrigerant line from the house to the outside unit. The leak detector indicated a possible leak in this area. The top was removed and no leaks were detected in that area. During the inspection the wet switch tripped. This was due to the indoor coils freezing. This switch was left out to dry and a towel was thrown beneath the unit. The system should be ran on fan mode only. When the switch dries out, the reset should be engaged. The service charge was removed due to possibility of workman error. Dispatch to call to reschedule an appointment for install or tech with proper equipment to repair and reevaluate the system.
Arrived for NC call Outdoor unit not coming on Cap 75/7.5 rated 51/1 tested - replaced Compressor originally in thermal overload - washed and system came on Charge good Filter good Drains good
Tech arrived for a CTU. Upon inspection, the contactor was scorched. The condenser motor was rusted and pulling high amperage. The condenser fan motor capacitor was out of tolerance. The compressor appared to be pulling high amperage. The Delta was 16. There was growth present around the evaporator coil and blower area. Due to condition, age, price of repairs, and presence of R22; it is recommended that the customer speak with a Comfort Advisor about upgrading to something more reliable with warranties behind it. Meeting set for Friday Aug 12th morning
Arrived for NC call Upstairs has dropped 3 degrees since i left Downstairs has risen 3 degrees System is cooling the house temps dropped 3 degrees while i was at the house Airflow issues still present - cannot diagnose low refrigerant yet Confirmed zone dampeners are open correctly
Arrived for NC call System showing low on refrigerant Has not had a filter on indoor unit for unknown amount of time - dust obstructing airflow through the filter - evap coil sprayed to clean Outdoor coil flushed Cap in tolerance Germ light recommended - declined for now Wet switch for return plenum recommended- declined for now - currently has float switch on secondary drain line
Sold L2 36k HP outdoor only with disconnect and whip
Upon arrival found condenser not operating. Capacitor testing low, replaced capacitor and only fan motor started. Meghometer reading on compressor windings concludes that compressor has failed and it or system needs to be replaced. Customer wants to speak with comfort advisor.
Arrived for NC call Outdoor cap testing 0 on compressor terminal - replaced System functional Charge good Drain lines clear Filters fine Drain lines clear
Arrived for CTU. System functional but low on refrigerant. Filled with 12 oz. Advised customer that her contactor is slightly burned/pitted abd has ant bodies in parts of it. Declined replacement. Declined hard start kit
5/16/22 Tyler S - Customer wants system leak tested and I lost my leak detector, my new one is coming in later today.
Comfort Experts promises customer service that exceeds the expectations of Trophy Club, TX residents.
Call us now at:(817) 341-5149. We’d love the opportunity to earn your business as we have with your neighbors in Trophy Club TX.