Simple Answer: We always answer the phone, and come when you call to fix what needs fixed — and we stand behind our word and our work.
Plus you can count on getting a Certified AC Genius, Plumbing Genius, or Electrical Genius. Which means we don’t use “salesmen in disguise” or “selling techs,” like other home service companies. Instead we have our own training center to ensure you always get the honest expertise required to repair your problem right, right then and there.
The purpose of your heating, air conditioning and ventilation system is to provide a comfortable and safe environment inside your home. This could be anything from keeping your home heated or cooled at your preferred temperature to improving the indoor air quality and circulation of your home to help fight against respiratory and other illnesses. Can you guarantee that your unit is running at its full potential and successfully providing the ideal comfort and safety for your Irving home? If you answer “no” to this question it is time to have your unit inspected. Call us today at (817) 341-5149 to schedule your inspection!
If your unit is unable to be repaired and has to be replaced, we’re here to quickly get a new unit put in so you can get back to the comfort you deserve. All you have to do is choose a new system! We provide a wide range of HVAC units to choose from so we know that you will be able to find a new system that caters to your needs.
Our 5-star online reviews show that we are dedicated to customer satisfaction. We have made it our goal to leave you saying that you had a good experience with our company. We take pride in the work we do and always back our work with a 100% customer satisfaction guarantee. You will always be left satisfied and we will always leave knowing we have successfully assisted your family with your Irving AC repair needs.
Comfort Experts, Inc. has made it our mission to keep Irving families comfortable all year long and assure that your home is a safe environment. No matter the issue with your heating and cooling systems, we’re here to help. By offering AC inspection and repair, we can diagnose a malfunction quickly and fix the problem, returning your system to peak performance.
In addition to heating and cooling, we specialize in plumbing and electrical services so you don’t have to worry about hunting down multiple contractors. We take care of all your HVAC systems from start to finish. For the most comfortable call you’ll ever make, we’ll be here 24/7 at (817) 341-5149!
Comfort Experts Inc. has completed 25 jobs in Irving, TX between June 2026 and September 2026.
The 34 customer reviews shown here average 4.9 out of 5.
The most recent job was on September 9, 2026.
Our serviceman, Adam, was very experienced, patient and respectful. He answered my many questions without making me feel stupid! I felt very confident in his assessment and skills.
Had to reschedule 3 times, this isn’t on Adam! Been doing business with you guys maybe over a decade and this the first time something like that ever happened!
Very proficient good ambassador for your company
Kept me up to date on the service being performed.
A little lengthy but he was thorough and explained everything. So satisfactory plus! Not sure about the pricing so I need one more estimate to compare.
your tech was on top of it. Jake is very good very nice very cordial and announced that he was there said if you're not happy with anything please call.
Jake was professional, reassuring and patient in answering questions.
Very friendly and Alfonzo did an excellent job cleaning our ac/heating unit. Thank you for another job well done! 👍🏻
Zach was professional & knowledgeable. I trusted his evaluations & recommendations.
I've been with them for about 20 years for a reason.
Great service and professional team. Adam was courteous and pleasant to work with. Estimate was submitted and was clear and fair. Great job! Keep up the good work!
Preston was great and very professional
Adam and Anthony’s expertise and dedication to customer satisfaction is very appreciated.
Micheal, the technician demonstrated solid technical skills and a great knowledge base. He took the time to explain the processes clearly and addressed my questions thoroughly. His professionalism and attentive attitude contributed to a positive experience, reflecting his commitment to quality service.
Thank you for sending an excellent service rep today. I look forward to using your company for my plumbing and electrical needs in the future.
Enjoyed talking to Adam He was very professional and explained everything that needed to be done.
All went well.
Lisa was exceptional. She consistently went above and beyond for me as a customer for over two decades. Lisa's empathetic nature was truly remarkable and genuinely cared about my needs and concerns, and took the time to listen attentively. Her ability to understand my circumstances and offer helpful solutions was invaluable. One of the things that I appreciated most about Lisa was her commitment to valuing me as a customer. She always went the extra mile to ensure that my needs were met and that I was satisfied with her service. That, in and of itself will be the reason I always will work with Comfort Experts for all my home issues. Thank you Lisa!
Tyler did a great job, was able to quickly diagnose the issue and get it repaired.
Daniel was great! Very informative and courteous. Thank you Daniel!
Upon arrival, I thoroughly examined the plumbing issues that the customer had identified. I meticulously inspected each area of concern, ensuring a comprehensive understanding of the problems. I provided detailed estimates for the necessary repairs, outlining the scope of work and associated costs. The customer is currently awaiting an estimate from another plumber and will reach out to us once they have received it. Throughout the process, I maintained clear communication with the customer, ensuring they were informed and comfortable with the proposed solutions. My goal was to deliver a professional and efficient service, setting the stage for a successful resolution of their plumbing issues.
I arrived at the residence to address an issue with a malfunctioning switch. Upon inspection, I identified the problem and replaced the faulty switch, ensuring it functioned correctly. The customer was pleased with the resolution. Additionally, I took the opportunity to discuss various types of fans with the customer, as she plans to contact us again to replace her main fan in the living room. This interaction allowed for a comprehensive understanding of her needs and preferences.
I provided a second opinion on water system issues. For the first system, the customer requested the strainer be connected to the home drain to avoid recurring pump problems. I scheduled Plumber Adam for the next morning. For the second system, the customer had a new pump. I sent an estimate, but the customer opted to install it themselves. Thank you for choosing our services.
During the plumbing tune-up, I conducted a thorough inspection and identified several issues. I provided detailed options and explanations for each issue, ensuring the customer understood the necessary actions. Despite the complexity, the customer opted to handle some tasks himself. I assured him that if he encountered difficulties, he could call us for assistance. This approach empowered him while maintaining safety and quality standards.
On 9/2/26, I meticulously rebuilt the gas riser, ensuring a secure entry point for the gas supply. I installed a new gauge and conducted a thorough test of the gas system, identifying multiple leaks. Repairs were made at the main gas tee near the AC unit, under the kitchen, and under the water heater. Following the repairs, I retested the system, confirming it is now holding pressure. An inspection is scheduled for Friday morning, with my arrival set as the first call to ensure the gauge is properly aired and the system is functioning correctly.
We successfully completed a gas line repair inside the house, ensuring all connections were secure and safe. We used a gas gauge to thoroughly test the system, preparing it for inspection. If any additional leaks were detected during the testing, we provided a quote for their repair. Our team is now ready to schedule a follow-up job tomorrow, which is expected to take at least three hours to complete.
I recently completed a comprehensive building estimate for a client, meticulously assessing their needs and requirements. This involved a thorough evaluation of the property, including structural integrity, existing systems, and potential upgrades. I provided a detailed breakdown of costs, including materials, labor, and any additional services required. The estimate was tailored to meet the client's specific goals, ensuring they received a clear and accurate picture of the project's financial scope. My goal was to offer a transparent and reliable assessment, setting the foundation for a successful collaboration.
After discussing the issue with the homeowners' sons, I assessed the HVAC system. The outdoor condenser unit and evaporator coil, both from 2024, and the furnace from 2007 required attention. I installed all necessary parts, cleared the drains, and restored full functionality. The system was thoroughly tested and is now operating as expected. The customer's son completed the payment using two cards. Thank you for choosing our services.
I arrived at the site and assessed the existing water heater. After confirming the need for replacement, I carefully removed the old unit. I then installed the new water heater, ensuring all connections and safety measures were properly executed. The new unit was tested to confirm functionality and efficiency. Post-installation, I conducted thorough checks to ensure everything was working properly, providing the client with a reliable and efficient water heating system.
The customer needed a temporary fix for their system to last through the summer. I added leak stop to address any leaks and topped off the system. After refilling the refrigerant, I tested the system and confirmed it was functioning correctly. This temporary solution ensures the system operates as intended, though it is not a permanent fix.
On 7/25/26, we completed an assessment and partial repair of a toilet system. The task involved removing the toilet to access the plumbing and running a cable machine to clear a significant blockage. Although the blockage was successfully cleared, the cast iron pipe showed several areas of severe damage, with parts of the pipe missing at the bottom. Due to the extensive damage, we were unable to remove all debris. The customer requested that the toilet remain uninstalled until our return on Monday. Zach and Wade will re-evaluate the situation on Monday. Additionally, an electrician is scheduled to visit when available to address the burst plug. Jake is tentatively scheduled for a trade turn on Thursday to replace the plug, pending his availability.
During the cooling tune-up, I thoroughly inspected the system's components. The air filters were found to be in acceptable condition, and the pressure differentials were within the optimal range. The condensate drains were tested and found to be clear, ensuring efficient water removal. The refrigerant levels were checked and confirmed to be adequate. All electrical components were tested and found to be within tolerance, ensuring safe and efficient operation. However, I recommended a hard or soft start for the compressor to enhance its startup performance. Additionally, I discussed the benefits of surge protection to reduce the risk of electrical failures. The homeowner chose to proceed with all recommended repairs. After completing the repairs, I verified that the system was functioning correctly and confirmed that the cooling was operational before leaving. Thank you for choosing our services!
Upon inspection, the air conditioning system's capacitor was found to be faulty. I replaced the defective capacitor with a new one, ensuring compatibility and safety. After the replacement, I tested the system, and it successfully restarted, indicating the issue was resolved. The system is now functioning optimally, providing efficient cooling. Thank you for choosing our services. Have a great day.
Upon arrival, I found the realtor absent. I contacted the customer and provided an estimate for running the camera and recording the footage. The customer expressed concern about the cost but mentioned she would discuss it with her husband. She needs the video to showcase the property to potential buyers. I explained the process and sent the estimate, awaiting their decision to proceed. The goal is to capture and present the home effectively to interested buyers.
I conducted a comprehensive super tune-up on the system. The Delta was functioning well, and I changed the filter to ensure optimal performance. Upon inspection, I found that the drain was clogged, which I promptly cleared to restore proper drainage. The furnace components and refrigerant levels were both in good condition. However, the capacitor was rated at 45, while the current reading was 38, indicating it needed replacement. I also cleaned the outdoor unit to remove any accumulated debris. The homeowner decided to proceed with all recommended work. After replacing the capacitor, I verified that the drain was flowing well and the system was cooling effectively. Thank you for choosing our services!
one with membership, one without box changes, and one with box changes. The customer needs HOA and Gus's approval before proceeding.
Upon arrival, I assessed the HVAC system and identified the need to replace the outside condenser fan motor and the compressor plug. The old fan motor was carefully removed, and the new one was installed with precision. The compressor plug was also replaced to ensure optimal performance. After confirming that all components were securely in place, I tested the unit to ensure it was functioning correctly. The system was left running at exit, and I provided detailed instructions on its operation. Thank you for choosing our services; we strive to deliver excellence in every job. Have a great day!
I recently completed a comprehensive home maintenance service that included several key tasks. First, I inspected the HVAC system, ensuring it was running efficiently and identifying any potential issues. Next, I performed a thorough cleaning of the gutters, removing debris to prevent water damage. Additionally, I checked the electrical outlets and switches, ensuring they were functioning properly and safely. I also inspected the plumbing, looking for any leaks or signs of wear. Finally, I conducted a detailed examination of the roof, addressing any minor repairs needed. I left a message for the homeowner to discuss the charges for these services.
During the plumbing tune-up, I identified several issues that required attention. A root intrusion was discovered in the cast iron line beneath the home, which could potentially lead to significant problems if left unaddressed. Additionally, I found that the drain hose was improperly tied to the disposal, with a pitcher set under the kitchen sink. I discussed these findings with the homeowner and provided options for repair or replacement. However, the homeowner has decided to wait until an issue arises before proceeding with any repairs. I also clarified that we are not responsible for any damage caused by the identified issues. The homeowner has chosen not to upgrade their membership at this time.
We recently performed a comprehensive tune-up on your system, starting with a thorough cleaning of the condenser unit to ensure optimal performance. Although we aimed to change the filter, we were unable to do so because the correct filter was not provided. Despite this, the system is now cooling efficiently. We also addressed a buzzing sound coming from the contactor, which we identified as a potential issue, especially considering the age of the system. We replaced the contactor, and the system is now fully operational and ready for the summer season. Thank you for choosing our services; we look forward to keeping your system running smoothly.
I contacted the customer to discuss her needs and provided a detailed overview of the services I offer. I explained the process and estimated timeline for the job, ensuring she understood what to expect. I then left her a message with my contact information, encouraging her to reach out at her convenience. I emphasized my commitment to providing high-quality service and my willingness to answer any questions she might have. I patiently awaited her call back, ready to schedule the job and deliver exceptional results.
I performed a comprehensive tune-up, including changing the filter and ensuring the drain is clear. The evaporator coil requires cleaning, and I replaced the bulb using the homeowner's own bulb, though the ballast has failed. Refrigerant levels are adequate, but the hard start has failed. The capacitor is functioning well. I cleaned the unit and discussed repair versus replacement options. I also explained the benefits of the Comfort Club, which the homeowner declined for now but may consider later. The system was cooling properly when I left. Thank you for choosing Comfort Experts!
We visited the site to provide a comprehensive quote and assess the feasibility of implementing a power storage solution. The customer benefits from free electricity at night and wishes to maximize this advantage by adding a Grid Boss, two battery backups, and an inverter. Our team meticulously disconnected all existing inverters, leaving only the necessary wires and connectors in place. We will review the project details with Brian during our meeting and provide a detailed quote to the customer shortly. This solution will enable the customer to store the power generated at night and utilize it during peak times during the day, ensuring they have all the desired functionalities.
Upon arrival, I identified a system malfunction due to a non-responsive thermostat. Upon inspection, the thermostat displayed no power to the wire. Further investigation revealed that the transformer had internally failed and blown, and the compressor saver had also failed. The capacitor, however, remained within tolerance. After obtaining approval from the homeowner, I replaced the faulty transformer and compressor saver. Post-replacement, I tested the unit's operations, cleaned the outdoor coil, checked the refrigerant levels, and took a delta T measurement. The system is now functioning correctly, with the compressor pulling as expected.
I visited the customer's home for an electrical inspection and panel replacement assessment. Upon inspection, I identified issues with the existing Zinsco panels, improper grounding, incorrect wiring from the main to sub-panel, and a bonded ground and neutral in the sub-panel. Additionally, the service wires were not in a conduit, requiring replacement. I explained these issues and the necessary steps to bring the system up to code. I also discussed our membership program, highlighting its benefits, discounts, and lifetime warranties.