Simple Answer: We always answer the phone, and come when you call to fix what needs fixed — and we stand behind our word and our work.
Plus you can count on getting a Certified AC Genius, Plumbing Genius, or Electrical Genius. Which means we don’t use “salesmen in disguise” or “selling techs,” like other home service companies. Instead we have our own training center to ensure you always get the honest expertise required to repair your problem right, right then and there.
When it comes to your home, nothing is more important to its comfort than air conditioning, plumbing and electrical services. And that’s why the team of highly trained and experienced professionals at Comfort Experts Inc. is here to help. We offer a full range of quality AC repair, replacement or installation services as well as emergency plumbing services, water heater installations and more. Our HVAC repair team will make sure your Crowley, TX, home’s system runs smoothly year-round. Plus, we also offer comprehensive electrical service that will keep your home running safely and efficiently. Our goal is to be the most comfortable call you’ll ever make – because when it comes to air conditioning, plumbing or electrical services, an experienced professional can save you time and money in the long run. Established more than 60 years ago in 1962, you can trust that our experts have the knowledge and experience necessary for all of your home comfort needs – plus satisfaction is always guaranteed!
For many people that need an AC and heating repair, it can come as a surprise. It may feel like one day you were comfortable in your home and going about your daily schedule, and the next you wake up sweating and wondering what went wrong. The next steps you take are going to be crucial because the HVAC company you go with will make a big difference in the longevity of your unit and the experience you have.
Here are a few things that you should expect from a Crowley, TX , air conditioning and heating repair company:
You would be surprised how many people will claim to be able to repair your HVAC unit, only to find that they don’t have the proper certifications to perform the job according to the laws. In the same vein, some companies won’t provide you with technicians who have experience with the many different units that are in the market today. You want to bring in a company that knows how to give you quality installations that provide energy-efficient solutions to save you money on your bills as well as future repairs.
It can be hard to fit an air conditioning service into your day. The best companies know that your time is precious. Finding a company that is prompt in their services and shows up on time will make sure that you don’t skip a beat – and the interior temperature of your home won’t either.
While you don’t always want to hear that there is something wrong with your AC and heating unit, you do want the person who is explaining it to you to be friendly and clear. Knowing what to expect will help take the stress off because you’ll know when the AC and heating repair will take place, as well as how long it will take to get you back up and running. Plus, you’ll be speaking with the company again and don’t want to dread communicating with them because they are difficult.
Comfort Experts Inc. has completed 25 jobs in Crowley, TX between August 2026 and October 2026.
The 38 customer reviews shown here average 4.9 out of 5.
The most recent job was on October 2, 2026.
Comfort Experts Inc. has completed 146 jobs in Crowley, TX in the last 12 months. The first job there was in December 2013.
Very courteous and professional.
Our upstairs ac stopped cooling and James came out the same day and had us cooling again in about 30 minutes. Wonderful!
Absolutely thrilled with the job Jake did! He switched a ceiling fan with a decorative hanging light & got the light to work on a patio ceiling fan! Was very fast & efficient & pleasant!
Mark did a great job explaining work to be preformed.
Cody got here, identified the problem, and had it repaired all within 2 hours of me calling. Would recommend and he did a great job.
Jake was awesome. He went beyond fixing the problems we had. He did his own quick inspection to make sure there were no other electrical issues in the house.
We had an exceptional experience with Gabriel. He listened attentively, and showed genuine care for every detail we shared regarding our AC failure. He thoroughly inspected the unit and communicated his findings in a knowledgeable, professional manner, explaining the issue, and the recommended repair. He was able to resolve the problem and replace the necessary parts during the very first visit. We are very pleased with the service we received. We enrolled in the Hobson’s Comfort Experts membership and look forward to our annual inspections. Keep up the great work!
Same day service with one of the nicest professional technician Gabriel. The problem was fixed in a timely manner and he offered advice on how to keep the system clean and the air as pure as possible. Perfect personality for being in this profession.
Prompt and very helpful and respectful
Cristian with Comfort Experts was prompt, professional, and friendly. He diagnosed my AC issue and had a solution within minutes. He explained what happened and what needed to be done in terms even I could understand. He also told me about Comfort Experts’ service plan, which I’m now kicking myself for not signing up for. I will though, because that kind of peace of mind matters going into these hot summer months. I can’t recommend Comfort Experts enough!
Matt was professional, informative, and worked hard to get this done… and done right! While membership is not financially feasible for us now (we already have a locked in 2 year service contract with the folks that installed our HVAC), it is in our future.
From the very first call to the technician’s visit, Comfort Experts was outstanding! Autumn made an incredible first impression—friendly, helpful, and truly set the tone for the entire experience. When Daniel Andrade came out, he exceeded our expectations. He was friendly, professional, and, most importantly, honest—qualities that are hard to find these days. My wife and I were so impressed that we signed up for the membership because we don’t want to work with anyone else moving forward. Comfort Experts has absolutely earned our trust, business, and loyalty. Thank you! — Daniel
Alex and Joe have worked diligently to make sure my heating and A/C needs were in top notch order. Highly recommend this company for all heating and cooling needs.
Service, excellent. Thanks guys
Jake was really great explaining everything and providing potential options
Great service thank you so much mr. Taylor
Same day service, excellent
Price a little high
Garrett was a friendly guy and very knowledgable. He explained things in a way that I could understand. I would recommend him to others.
He did a great job and gave me a few things to think about. Thank you
Brock Stokes was the technician along with an employee in training. Both were very friendly, informative and proffesional. They were able to quickly locate the problem and make the fix. Will definitely go with the company again for future needs.
I love how professional and courteous this company is. They are very honest and will not steer you wrong.
Kellen showed up wearing book covers and was extremely polite. He didnt mind explaining things sometimes a couple of times until I understood what was going on with my HVAC. Sean was also very knowledgeable and I enjoyed them both. Will call them back in the future, if needed.
Electrical was thoroughly checked, with expert observations! AC unit quality was later thoroughly checked by technician 12. The unit was found to be operating very well. We completely agree with the assessment, and we appreciate having the quality inspection. We are pleased with the unit and the company!
Ryan was very professional!! Certainly recommend his technician service!
Thoroughly inspected and cleaned my compressors identifying defective capacitor as reason compressor has been making unusual noise when running that needed to be replaced. Showed me pictures of everything inspected and verified to be in good condition. Answered all my questions. Clean and friendly.
I've been using comfort experts for about 2 years now. Just recently had a electrical system check performed and I must say my technician, Tyler Lawyer was very thorough and quick! He performed checks and made sure my home was in good shape! You can't go wrong with comfort experts if your looking for quality service for your home hvac!
I performed a comprehensive Super Tune-Up, starting with a thorough drain check using 2 gallons of water to ensure proper drainage. I verified a 15-degree temperature split between the supply and return plenums and inspected all internal components for optimal operation. Upon checking the heating elements and safeties, I discovered the UV bulb was non-functional. I suggested replacing it or upgrading to a mid- or high-tier UV system, though the customer opted not to proceed. I also recommended our membership program, which the customer declined. Moving to the outdoor system, I explained that accurate refrigerant pressure checks were not feasible due to the weather. I found the system was over-amping and recommended a soft start installation, which the customer approved. After installation, I verified proper amperage and assisted the customer with setting up and using the system app. The system performed well post-restart, cooling effectively and functioning as intended.
During the service, I identified a faulty condenser fan motor. To resolve this issue, an OEM condenser fan motor needs to be ordered. All necessary information and materials were provided by the customer, who also paid in full via credit card. Additionally, I enrolled the customer in the Comfort Care Club, ensuring they receive ongoing support and benefits. Relevant photos and forms are included in the documentation.
I conducted a comprehensive super tuneup on two systems, replacing the capacitors and meticulously checking refrigerant pressures. I thoroughly inspected all electronic components and ensured optimal airflow. Each system was tested to confirm that all parts were functioning correctly. The result was a significant improvement in efficiency and performance. Thank you for choosing our expertise.
Upon arrival, I assessed the bathtub, which was experiencing a significant blockage. The customer reported that water was not draining properly. I began by running a specialized sewer machine through the tub multiple times, effectively dislodging and removing large accumulations of hair that had caused the blockage. After ensuring the drain was clear, I conducted a thorough test to confirm that the bathtub was draining correctly. The repair was successful, and the bathtub is now functioning as intended, with no further drainage issues.
During the service, we identified a faulty compressor on one unit. Additionally, we discovered that two other systems require condensation pumps and new drainage lines. An estimate was provided to Ryder, who is managing the property. A detailed picture of the estimate was also sent to Ryder, allowing him to discuss the repair options with the owner and decide on the next steps. Our team ensured all findings were clearly communicated for informed decision-making.
During the service visit, I conducted a thorough inspection of the customer's system to identify the root cause of the drainage issue. After diagnosing the problem, I recommended a level two drain clear to restore proper functionality. The customer, however, expressed a desire to handle the drain clearing themselves, despite being informed that this might not resolve the entire issue. I explained the potential consequences of attempting the task without professional assistance and emphasized that any future service calls would incur a charge, as the customer had already utilized their free service fee. I ensured the customer understood the risks and provided detailed instructions on the procedure, should they choose to proceed independently.
Today, I thoroughly inspected the heating and cooling system. Upon examination, it was evident that the system was overcharged, which I promptly corrected. I meticulously checked the superheat (Sc) at 12 and the subcooling (Sh) at 5, ensuring optimal performance. The air filter was clean, and the condenser was washed, enhancing efficiency. The system is now fully operational and ready for cooling, providing a reliable and efficient service.
I conducted a comprehensive tune-up on the HVAC system, ensuring it met all inspection standards. I removed the return grill filter to optimize airflow and prevent potential issues. All electrical components were tested and found to be functioning correctly. I flushed the primary drain with 2 gallons of water, confirming it was clear and within code. The coils were meticulously cleaned, and refrigerant levels were verified as adequate. The temperature differential (delta T) was measured at 20°, indicating optimal performance. The system was tested for both cooling and heating capabilities, both of which operated flawlessly. The system was left in cooling mode.
I arrived on-site to address the issue with the malfunctioning blower motor. After a thorough inspection, it was determined that the blower motor and capacitor needed replacement. I replaced the old blower motor and capacitor with new ones, ensuring all connections were secure and properly installed. Following the replacement, I started the system to verify its functionality. The system successfully came on and began to cool as expected. I then checked the refrigerant levels and electrical components, confirming they were within acceptable parameters. The system is now operating efficiently and providing the desired cooling. Thank you for the opportunity to assist.
Upon arrival, I assessed the issue with the hose bib and identified the need to replace the old vacuum breaker. I carefully removed the existing vacuum breaker, ensuring minimal disruption to the surrounding area. After removing the old component, I installed a new vacuum breaker, double-checking all connections for proper fit and functionality. The hose bib was then tested to confirm that it was operating correctly, with no leaks or malfunctions. Although the handle exhibited a slight drip, the customer opted not to replace the entire spigot at this time. The job was completed efficiently, and the hose bib is now fully functional.
I evaluated the system after it stopped cooling. The homeowner reported noticing the system was frozen around 4 PM and turned off the AC. Upon inspection, I discovered the blower motor had failed. Additionally, the freon levels appeared slightly low. Considering the unit's age, I advised the homeowner about potential risks. They decided to proceed with the motor repair and check the refrigerant later. The motor will be ordered, and I will return once it arrives. The system was left off during my visit.
Upon arrival, I performed a comprehensive super tune-up on two gas furnace systems. I started with the outdoor equipment, checking system pressures and inspecting internal components. The newer system showed high amperage, prompting a recommendation for a soft start, which the customer considered but deferred. The older system required a leak search and refrigerant adjustment due to improper pressures. I also found and addressed approximately two gallons of water in the primary drain lines. The evaporator coil access panel on the older system was difficult to reinstall due to improper original installation. I secured it as best as possible and advised the customer of the potential need for a system replacement. Both systems were operational, though the older system's coil leak requires monitoring.
I conducted a comprehensive inspection and maintenance of the HVAC system. The outdoor coil was cleaned, ensuring both coils are free from debris. The air filter was found to be heavily soiled and requires immediate replacement. All electrical components and refrigerant levels were checked, with a delta T of 18° recorded. Drain lines were tested using 2 gallons of water, revealing a slow drainage issue. I recommended a thorough cleaning to prevent clogs and water damage. The system operates effectively, but the homeowner has opted to keep it as is for now.
I arrived on-site to replace the fuses on the solar disconnect, ensuring power was restored. After successfully completing the fuse replacement, I connected the system over Wi-Fi. This allowed all components to communicate effectively, enabling full functionality and monitoring of the solar setup. The system is now operational and displaying all relevant data.
30 AM to complete the repair. This proactive approach guarantees minimal disruption to their daily routine.
I conducted a comprehensive system tuneup, installing a hard start and float switch to enhance performance. After the installation, I meticulously tested the system to ensure all components functioned correctly. I then poured 2 gallons of water down the drain line to verify proper drainage. The system is now operating efficiently, providing a 20° temperature split. The customer is satisfied with the improved performance and reliability of their system.
Upon arrival, I conducted an ultrasound evaluation due to the upstairs system's cooling failure. Upon inspection, I discovered that the compressor capacitor had failed. I replaced the faulty capacitor and tested the unit's operations. The system successfully started cooling. To enhance efficiency and reduce startup amperage on the compressors, I strongly recommended installing a start kit on the outdoor units. Additionally, I advised the homeowner to schedule their annual tune-ups. Currently, no further work is required as the system is functioning properly. Thank you.
.
I arrived on-site to perform a recommended service upgrade. The primary objective was to install a soft start component to prevent the system from over-amping, which can cause excessive wear and potential damage. Upon installation, I meticulously calibrated the system to ensure optimal performance. After the installation was complete, I initiated the system and observed the amperage reading, which stabilized at 41 Amps. This was within the desired range, indicating that the soft start was functioning correctly. The system operated smoothly, providing efficient and effective cooling as intended. The client expressed their satisfaction with the service, highlighting the importance of choosing a reliable service provider.
I replaced a faulty compressor under warranty, ensuring all components were correctly installed. The system was evacuated, and new lines were installed. A thorough pressure test was conducted to confirm system integrity. A new filter dryer was added, and the system was recharged with the appropriate refrigerant. The unit is now functioning correctly and efficiently.
I assisted the customer in enrolling in the Comfort Care Club, aligning with their home insurance and budget preferences. They expressed interest in upgrading their system. Upon checking, no existing account was found for their address, so I created a new one. The installation involved setting up a Comfort Care 2 system, ensuring they received the desired features and benefits.
Recently, I was tasked with retrieving a set of tools that had been left behind during a previous assignment. Upon arrival, I carefully inventoried the tools to ensure that all items were accounted for. Each tool was inspected for any signs of damage or wear, and I made a note of any issues that needed to be addressed. After confirming the completeness and condition of the tools, I securely packaged them to prevent any potential damage during transport. The tools were then transported back to the designated storage area, where they were logged and organized for future use. This meticulous process ensured that all tools were returned in optimal condition, ready for their next deployment.
I visited the customer's home to assist with swapping two fixtures that were only three feet apart. The customer had a specific picture in mind for each spot, and after carefully swapping them, she was delighted with the result. Additionally, I successfully got her other fans connected to the new light setup, which further pleased her. During the process, I explained the benefits of our membership, including exclusive perks and services, but the customer chose to focus solely on the task at hand and was not interested in the membership at that time.
Upon arriving, I conducted a thorough evaluation of the outdoor unit, which was not operational. After examining the system, I identified that there was no refrigerant present. The homeowner provided a video showing the issue from the previous night, which helped confirm my initial findings. The diagnosis concluded that the compressor had failed. I promptly ordered the necessary replacement parts and informed the homeowner of the expected timeline for their arrival. Additionally, I took the opportunity to discuss the benefits of our Comfort Club membership, highlighting how it can provide added value and peace of mind. Thank you for choosing our services.
Upon arrival for the no-cooling service call, I identified that the capacitor and pressure saver had failed, preventing the system from operating. After replacing these components, the system restarted and began functioning correctly. I then checked the refrigerant pressures to ensure they were within the appropriate range. The customer noted that capacitors have needed annual replacement, which I attributed to the cramped indoor panel with limited airflow. I recommended installing a soft start to reduce electrical stress. The customer opted for the installation on the 29th at the earliest available time. Additionally, I inspected the attic, checked the temperature difference between the plenums, and ensured the primary drain line was flowing properly. The system was cooling effectively by the end of the visit.