Simple Answer: We always answer the phone, and come when you call to fix what needs fixed — and we stand behind our word and our work.
Plus you can count on getting a Certified AC Genius, Plumbing Genius, or Electrical Genius. Which means we don’t use “salesmen in disguise” or “selling techs,” like other home service companies. Instead we have our own training center to ensure you always get the honest expertise required to repair your problem right, right then and there.
We have been using Comfort Experts services for years. The quality of their technicians work, as well as their knowledge and professionalism has always impressed us. Their customer service and responsiveness to emergency calls however leave a lot to be desired.
I was very impressed with the quality of service provided.
The gentleman was not here so I could not get a signature
2023 carrier airhandler Checked and tightened all electrical connections Changed Customer provided filter Drain was clear and draining Blower motor and wheel were acceptable Evaporator coil was acceptable Delta t was low 2023 carrier heatpump Checked and tightened all electrical connections Dual run capacitor was within manufacture range Primary electrical unit was acceptable Refrigerant levels were very low Washed Condenser coil from inside out Cleared debris out of unit Waxed top of unit Performed leak search of lineset and Evaporator coil due to low Refrigerant levels. Found leak on weld from previous company that installed the system. Customer is going to have that company come out and diagnose the system as it is still under warranty. Turned outdoor disconnect off to prevent damage to the compressor
Thermostat wasn't working, put old one back on Primary electrical control needs to be replaced System is on
Has furnace with straight cool condenser installed in 2011. All electrical connections are tight with no corrosion. PSC blower motor and capacitor are acceptable. Gas pressure and igniter are in range and working as they should. Heat exchanger is acceptable. Compressor and condenser fan motor are acceptable. Refrigerant levels are in range. Installed and compressor saver and a customer supplied thermostat on this visit.