Simple Answer: We always answer the phone, and come when you call to fix what needs fixed — and we stand behind our word and our work.
Plus you can count on getting a Certified AC Genius, Plumbing Genius, or Electrical Genius. Which means we don’t use “salesmen in disguise” or “selling techs,” like other home service companies. Instead we have our own training center to ensure you always get the honest expertise required to repair your problem right, right then and there.
Hobson Air Conditioning Inc./Comfort Experts, Inc technicians were the best! They did a fantastic job! Alex and Jonathan were professional, knowledgeable, and incredibly thorough. They took the time to explain everything clearly and made sure I understood what was going on every step of the way. As someone who pays close attention to the details, I could tell right away that they truly knew what they were doing.
The work they did looked excellent, and the whole experience was smooth and stress-free. I highly recommend Comfort Experts. Thank you Alex and Jonathan. Outstanding service from start to finish!
We have used Comfort Experts HVAC service for many years now. I had no idea about offering electrical. I called, made the appointment but had to reschedule due to timing. Jake came by first thing the next morning and checked the issue we were having. No repairs were made. He assured me if the problem kept happening he would come out and fix the issue we were having. Great customer service and very thorough.
Adam B. provided outstanding customer service. His attention to detail, and communication skills were outstanding! It is good to know there is an amazing company with professional team members who put the customer first. Thank you, Adam, it was a pleasure to meet you and do business with you! I know it was a long day for you and I appreciate how you treated me and completed the task on your final job of the day. Everyone at Comfort Experts make it a blessed day! Two thumbs up!
I can’t say enough good things about Comfort Experts. I’ve used other companies in the past for my heating and A/C repairs, but today I learned my lesson. They came out promptly, diagnosed the issue, explained my options clearly, and fixed the problem — all for about half of what I expected to spend. Outstanding service, fair pricing, and true professionals. I’m never calling anyone else again.
We have been in this house 25 years and comfort experts have serviced our furnace and hvac sence the very beginning. Mike was wonderful as expected. We have always had great service and he more than lived up to our expectations.
Daniel A. was courteous and professional while he worked today. He went above and beyond to help us understand the issue with our air unit. He worked quickly and quietly to assess the problem. Before he left, he made sure we understood the ways we could best maintain our air unit.
Danny was so great! He was very patient explaining all of our options helping us to resolve our problems with our upstairs ac unit. He got us up and running in less than 20 min with real solutions to resolve the issue. Very thankful for employees like Danny. Keep hiring people just like him and this will continue to be a growing and profitable business model. Thank you again
Tyler is an easy person to talk with. Very knowledgeable. He explained the maintenance plan to me which I purchased. He also installed a new breaker which was the reason that I called. It seems to me that you have a very professional business. Thank you. Patrick Thompson
Mark did a great job on our heating tune-up. He replaced our filter and checked all the safety features. He was thorough, professional and friendly. Highly recommend!!
Toby is the best, most respectful and knowledgeable advisor we have ever had. If you need heating or air, he is your guy! Thank you Comfort Experts for hiring amazing employees.
HVAC, Plumber and Electrician Services Near Desoto, TX
Looking for air conditioning, plumbing and electrical services in Desoto, TX? Look no further than the team of highly trained and experienced professionals at Comfort Experts Inc. From air conditioning repair, AC replacements, heating installations and indoor air quality to full plumbing services such as sewer, drains and water heaters, or all your electrical needs, we have got you covered. Established in 1962, count on us and our expertise for any home comfort needs. Your satisfaction is guaranteed: just see the reviews below and read how we both exceed expectations and make sure your call to us is as comfortable as possible!
Recent Jobs and Reviews in Desoto, TX
Rated 4.9 out of 5 stars based on 18 customer reviews
I contacted Comfort Experts after my HVAC system stopped cooling. They were able to send a technician out the same day. Daniel A was knowledgeable, helpful, and he seemed thorough while troubleshooting the issue. He explained the issue in a way that made sense to me, which helped me to understand and figure out the next step.
Kina
– DeSoto, TX 75115
Excellent Service!
My tech, Preston was awesome. He was knowledgeable, efficient, and very friendly. I appreciate his hard work.
Marissa
– DeSoto, TX 75115
Prompt, reliable service.
Have used this company for years, and they have always been very helpful and reliable in solving my HVAC problems.
Shirley
– DeSoto, TX 75115
adam and logan were great
they felt thorough without being pushy. very nice guys. explained things clearly.
Kirsten
– DeSoto, TX 75115
Excellent serviceCrystal
– DeSoto, TX 75115
Great Service
The technician , Tyler, quickly identified my problem and fixed the problem. He was polite plus extremely knowledgeable about some plumbing questions I had.
Ed
– DeSoto, TX 75115
Review
Colby was fast and efficient. The trainee with him was friendly as well. They worked together to and made quick work of the task and cleaned up behind themselves. Thank you Hobson and God bless Colby and the trainee.
Caroline Lee
– DeSoto, TX 75115
Yearly Tune-up
Two very nice young men came to do yearly check. Prompt, efficient, and seemed to do an excellent job.
Shirley
– DeSoto, TX 75115
Review
Brock did a great job. Very professional, honest and thorough.
Justin Cleveland
– DeSoto, TX 75115
ReviewLeon Deemi
– DeSoto, TX 75115
Great
Blake came to inspect the a/c unit and advise, that he did and was very professional at his job, thanks
James
– DeSoto, TX 75115
Yearly Tune-up
Timely, professional service.
Shirley
– DeSoto, TX 75115
Check for possible problem
Steven found my problem quickly & got it fixed. He is a very nice, professional young man.
Shirley
– DeSoto, TX 75115
Review
company has quality service for a good price. our technician steven was so nice and easygoing. answered all our questions and then some. reassured us and explained things in a way wed definitely understand. looking forward to a continued relationship with the company.
kirsten loucretia
– DeSoto, TX 75115
nice and knowledgeable
steven was so nice and easygoing. answered all our questions and then some. reassured us and explained things in a way we’d definitely understand.
Kirsten
– DeSoto, TX 75115
Check for possible problem
Prompt service when called. Nice, professional technicians. Found problem but was quite expensive to solve.
Shirley
– DeSoto, TX 75115
Yearly Tune-up
Very nice technician, professional, prompt. Pleased with service.
Shirley
– DeSoto, TX 75115
Great Service
Mr.Jordan came and did an awesome job at checking and explaining the services that the company provides and I really appreciate his great customer service!!!!
John
– DeSoto, TX 75115
Check for possible problem
Derek checked drain in upstairs unit, making sure that it was draining properly and not about to cause a problem. He was very professional, prompt, and thorough. Made sure everything was working properly.
Shirley
– DeSoto, TX 75115
Air conditioning servicing
Not happy about the price issue for the Summer tune up price, seems to be higher than usual.
Diane
– DeSoto, TX 75115
Yearly Tune-up
Casey is a very thorough, professional, nice technician. Even though I was his last check of the day, he took his time, was very thorough, and made sure everything was in good condition before he left. He is the best!
Shirley
– DeSoto, TX 75115
johnsonvernon
– DeSoto, TX 75115
Job Locations
Tyler L.
I have completed my electrical tune up I found nothing of concern in the electrical panel all of the connections were tight no search protection and because she is thinking about selling the house she doesn't know if she wants to invest in a search protector but we did have a conversation about how that might be a requirement
DeSoto, TX 75115
Jake S.
Came to house to look at doorbell not working got doorbell to work just getting old and rusting out talk to customer about replacing it with a brand new one but could not find one or the exact same one so said I would talk to My boss and see if he could help me find it online and order it so we can come back and replace it but did not know a price because I could not find it online to give her an exact price so we'll call back once found to let her know
On arrival system was not running. Found fuse blown to zone board. Worked around board so that upstairs zone will run in the mean time. Pausing call. Please order new board / fuses.
for this job I did a super tune up. Deltas for heating and cooling were good. Home owner had replacement filter. Running amps were good. Inrush, a little bit high. Capacitor out of tolerance. rated 45, testing 42.4. Recommending replacement. Washed out coil. homeowner declined recommendations. System running and cooling when I left.
DeSoto, TX 75115
Zak L.
Service evaluation
Failed dual run capacitor
Open start circuit work code
Replaced capacitor and cleared error code
System cooling at exit
Motors, refrigerant are fine
Today we returned for warranty work. Upon arrival we replace the hose bib in the front yard, and it was having very very low flow , to any at all . We arrived, and shut the water off and replaced the front hose bib. That fixed the issue.
Thank you for choosing comfort experts!
DeSoto, TX 75115
Ryan M.
For this job I performed an inspection of the garbage disposal on site. The unit has damage to the interior housing, causing water to flow from the base of the unit while water is running. Customer wants to go over options with his wife before making a choice on repairs. Provided multiple options for repairs.
Today we showeed up for a PTU, upon arrival are you homeowner had only one problem with the plumbing system. The water heater is located in the garage and was installed in 2018. It's a 2 1/2 bath house , kitchen and laundry . Everything drained well and shut off as should be . We installed a hosebib in the front of the house and it has malfunctioned , it will not open all the way. We will return Friday August 15th for replacement.
Thank you for choosing comfort experts
Today we showed up on a complimentary plumbing tune up. It is a two bath house, kitchen, laundry room, two separate water heaters. One water heater location is in the garage, the other one is in the hall closet. Both of them were installed and March of 2022. We did a water heater flush on both. Everything else inside the house was draining, and working correctly. There were no leaks.
The water pressure was at 55 psi.
Everything inside the house was working when I left.
Thank you for choosing comfort experts!
DeSoto, TX 75115
Toby T.
Quoted a level 3 36k gas horizontal for $15,144
Has other quotes coming
For this job I performed a cooling tune up. No significant abnormalities were noted during the inspection aside from over amperage at startup. I recommended a membership for discounts and privileges. I recommended installing either a compressor saver kit or a soft start kit to bring down the initial amp draw. Homeowner signed on for a membership and requested estimates to be sent to possibly have one or the other done another day. Homeowner had questions about possibly adding a extra duct to the system to cool one of their closets that does not have a vent. I recommended a referral with IAQ specialist look at their ductwork and give them an estimate. Homeowner did not want the referral at this time but may call to have IAQ specialists come out at a later date. No further suggestions were made, I left the thermostat running at 76 cool as found upon entry. Thank you for choosing comfort experts have a great day!
DeSoto, TX 75115
Jose G.
Install 60k gas hz with high efficiency filtration, code kit and replacing 1 20" zone damper and 18" damper
For this job I performed a evaluation. Upon arrival homeowner notified me that they had had another company go out a few weeks ago and add refrigerant to her system and she feels that the system has not been cooling well since then. She stated that the previous company came back out and they recommended replacing the system, homeowner wanted a second opinion. I leak searched complimentary to the service call but was unable to get a strong leak detection. I attached the video and had several small detections in the evaporator coil in attic unit. When I gauged up the system was severely low on refrigerant. I spoke to homeowner and gave options between a major repair or a replacement. Homeowner would like a estimate for a new system to be able to decide which route to take. Comfort advisor scheduled for 6/17/25 between 12:00 to 3:00
Arrived onsite customer loosing water on the water system registering at the meter. Gave quote to perform a leak located so we can pinpoint what’s going on and give estimate to fix it. Customer will call us if she wants to use us to find leak,
Upon arrival owner informed me that the system was not running. Owner stated that system had not been working for a couple days. Due to heavy rain I started with an indoor leak search on the evaporator coil. No leak was found. While at the home the rain stopped, allowing me to examine the outside components. I quickly noted that the Capacitor was dead with no charge, the primary electrical control unit was also found in poor shape. I recommended replacing the capacitor, the contactor, as well as adding a hard start kit to help with longevity and efficiency of the compressor. The homeowner approved and suggestions. Before leaving system was left operational with a delta of 19 and running on 70 cool. No further abnormalities were found during inspection, thank you so much for choosing Comfort Experts.
For the super tune-up we inspected the customers package unit tested it in both heating and cooling and overall the system is running and working well.I did highly recommend adding a compressor saver kit to the system to keep the amp draws low on startup
DeSoto, TX 75115
Zak L.
Arrived for STUx2
Downstairs system is fine
Replaced both systems filters
Drains are clear
Upstairs system leaking refrigerant
Suspect contaminated refrigerant due to previous compressor failure
Recommended system replacement with line set cleaning
Will follow up on Tuesday to see how she wants to proceed
DeSoto, TX 75115
Zak L.
Arrived for CTUx2
Replaced both filters as they were causing systems to operate like they’re low on refrigerant
Blowers and coils clean
Washed condenser coils
Capacitors, motors, and refrigerant are fine
Recommended UV upgrade and/or bulb replacement
Declined today
DeSoto, TX 75115
Mike R.
On this visit I looked at both heating and cooling. This is a DC inverter system. The condensor is in tolerance. It has a sub cooling of 8° and td of 20°. The airhandler could use a uv system to help prevent biogrowth. The blower motor is relatively clean with some build up the the wire harness. They didn't have a filter to change it out today but say the have one coming. The system is in over good health.
Tune up on 2010 York gas system checked all componenets and operation of equipment no return plenum is present. Some low voltage wires exposed on outdoor unit recommend upgrade system due to age and efficiency.
DeSoto, TX 75115
Jake S.
Came to house for electrical tune up and gave him an electrical inspection and also quoted to add smoke detectors and also add surge protector
Wrote estimate for water heater replacement those estimates do not include electrical work to get electricity to water heater. Need to set up an electrician to come out to customer home to quote electrical work.
