Simple Answer: We always answer the phone, and come when you call to fix what needs fixed — and we stand behind our word and our work.
Plus you can count on getting a Certified AC Genius, Plumbing Genius, or Electrical Genius. Which means we don’t use “salesmen in disguise” or “selling techs,” like other home service companies. Instead we have our own training center to ensure you always get the honest expertise required to repair your problem right, right then and there.
Are you looking for a reliable air conditioning, plumbing, or electrical company in Carrollton, TX? Look no further than Comfort Experts Inc.! Established in 1962, we are proud to provide top-notch services at highly competitive rates. Our team of certified professionals is available 24/7 to repair and replace or install air conditioners, indoor air quality systems, heaters, water pipes/drains and electrical appliances of all sorts. Whether you need AC repair or a full replacement, our technicians have the expertise to do it all with utmost precision. Not only that but your satisfaction is 100% guaranteed – unbeatable customer service and superior workmanship are what make us stand out from the crowd. So don’t wait – contact us to take care of your home comfort needs today!
If you are a resident of Carrollton, TX, extremely high summer temperatures are nothing new to you. Temperatures can reach as high as 110 degrees when a heat wave comes through, making it a challenge to keep cool. As Texas residents know, it is of utmost importance that you keep your AC unit maintained so that it stays strong during these heat waves and warm during the cooler winter months. By taking advantage of regular heating and AC repair in Carrollton, TX, you can keep your AC unit running smoothly through the summer heat.
However, even with a properly functioning HVAC unit, you can still experience days that are not to your ideal comfort. When you find yourself struggling to beat the heat, try these 3 tips to cool down a few extra degrees:
Having good airflow can bring the real-feel temperatures in your home down just the extra degree or two that you need in order to feel comfortable. By placing buckets of ice in front of your fans, you are creating colder air for the fans to blow around the inside of your home. The ice should last a few hours as it is not in direct heat, and the air from the fan will help to keep it cooler for longer as well. Of course, if you are not running your air conditioning unit or your unit has bogged down as a result of not maintaining proper AC repair in Carrollton, TX, the ice may melt faster and require more.
If you have been outside during the high-temperature months, it usually takes a few minutes for your body to cool back down to a resting temperature. This can be the case even when entering a home that has been cooled with air conditioning. It is a best practice to always keep water on hand for yourself, your pets, and anyone else living in your home. The cold air that your AC unit puts out will inevitably cool you down, but you will cool faster as you rehydrate your body.
The first two tips will give you the added cool you need to reach your ideal comfort level when your home is already cooled with a maintained AC unit in Carrollton, Texas. For residents that have found themselves in the unfortunate circumstance of not having air conditioning due to a lack of AC repair, you need more intense measures to keep cool in the unbearable heat. When you have found yourself in a hot house due to an AC crash, try soaking your feet in cold water. Depending on how brave you are, you can even add ice to the water for a faster cool-down. When our feet are cool, the rest of our body soon follows. If your feet remain hot, the rest of your body remains hot, so a quick cold soak will do wonders for cooling your body temperature quickly.
As always, the number one tip for staying cool during the hot summer months is to make sure that you are having your AC unit properly maintained through AC repair in Carrollton, Texas.
There are numerous benefits to repairing your air conditioner, and they are even more important during the summer months. If you happen to catch any noticeable problems with your air conditioner before the hot summer days have arrived, you’ll have a much more enjoyable summer.
If you’re not sure whether or not you need to fix your AC system, contact us today and ask about AC repair. We’re available 24/7 for emergencies at (817) 341-5149 . We look forward to keeping you cool all summer long!
Comfort Experts Inc. has completed 25 jobs in Carrollton, TX between July 2026 and October 2026.
The 28 customer reviews shown here average 4.9 out of 5.
The most recent job was on October 30, 2026.
Comfort Experts Inc. has completed 60 jobs in Carrollton, TX in the last 12 months. The first job there was in January 2014.
Took time to explain things, very thorough.
Well satisfied with level of service, recommendation and honesty of tech. (Mike R). Problem not completely resolved yet — may need a follow-up visit. Blower motor does not appear to be working properly.
Mike was efficient and professional and got my air conditioner back and working order in no time
He was so nice and polite. Felt very comfortable with his knowledge. Very good experience. He arrived in the time frame allotted.
Leo did a great job, was punctual and professional explained every repair thoroughly and did the work in a short time frame. I have great confidence in this company and their technicians.
Michael with Comfort Expert’s did an amazing job quick response great service very knowledgeable and personable. I would highly recommend.
Best work . Satisfy with his job . Thanks
Answered all of my questions and made it a great appointment.
Very knowledgeable, personable
Really great service
What a great crew of people. They have been my go to company for years.
Great guy and very friendly. My husband offered him dinner and he said that we were nice people. Thumbs up!
Always good
He was nice & did good
Very responsive, courteous and professional.
Extremely helpful. Went above and beyond for us to make sure our system was running optimally. Thank you for your dedication. Definitely 5 star service.
Garrett was amazing and informative
Very professional, friendly hard workers. Cleaned all heat/AC delivery tubes & vents. Cleaned up all around the vents. Did a good job. First time ive Had that
I have worked With Comfort Express about15+ years. Their professionalism and the quality of work is top class. I have as a result had low electrical costs through cold winters and hot summers. Brad , my technician today was friendly and thorough. I feel fortunate for my affiliation with this company.
I thoroughly cleaned the condenser unit and replaced the filter. The cooling system's Delta T was 18 degrees, and the heating system's Delta T was 40 degrees, indicating optimal performance. All furnace ignition components are functioning correctly, and refrigerant levels are adequate. I recommended installing a Jones valve to clean the drain line and a surge protector to protect the compressor from lightning strikes. Proper attic ventilation is advised to reduce summer temperatures and utility costs. The customer decided to wait on these recommendations for now.
Programed generator to run every other Wednesday at 1 o'clock for ten minutes. Set run time longer so that the motor can get hotter to burn off any moisture that may build up in the system. System set to "auto" and green light is on.
Upon inspection of the entire system, I identified a few critical issues. The capacitor was found to be completely non-functional, reading 0 µF, which was causing the system to operate on a hard start. After obtaining approval, I replaced the faulty capacitor. Post-replacement testing revealed a restriction within the refrigerant lines, which is impeding optimal system performance. Consequently, the system will run longer than usual, leading to increased electrical bills and accelerated wear and tear. The customer understands these implications but has decided to defer a complete system replacement until absolutely necessary. Currently, the system is heating effectively, and the drains are clear. Thank you for choosing our services.
No show
I performed a comprehensive super tune-up on the gas furnace system, meticulously inspecting all mechanical and electrical components for optimal efficiency. Filters were replaced, and refrigerant levels were checked. I added a microbial enzyme pan strip, pending customer approval. Although I recommended a UV bulb to address biological growth in the plenum, the customer declined. Additionally, I assisted the customer with setting up a trade turn for their generator needs. Thank you for choosing our services.
During this visit, I conducted a thorough duct cleaning estimate. I began by inspecting the existing ductwork to assess its condition and identify any areas requiring attention. I then explained the various cleaning options available, detailing the benefits and costs associated with each. I provided the customer with a comprehensive estimate, ensuring all potential costs and services were clearly outlined. I encouraged the customer to review the estimate at her convenience and assured her that I would be available to answer any questions. She is currently comparing options and will contact us if she decides to proceed with our services.
During the super tune-up, I thoroughly inspected the system and found no significant abnormalities. Refrigerant levels were normal, and temperature splits were within acceptable ranges for both heating and cooling. I recommended upgrading from a hard start kit to a soft start kit, explaining its benefits for compressor longevity and electrical component protection. Homeowners will discuss this suggestion. Additionally, I informed them about a plan offering a 20% discount on future electrical or plumbing work, along with free referrals. Thank you for choosing our services.
I performed a comprehensive super tuneup on the system. After receiving approval, I installed both hard starts to ensure reliable operation. The system is now functioning optimally. I checked the filters and found them to be in excellent condition, requiring no replacement. Additionally, I cleared the drain lines to prevent any blockages. The door systems were meticulously cleaned, and I verified that all heaters are operational. This thorough maintenance ensures your system will continue to provide efficient and reliable service. Thank you for choosing our expertise for your comfort needs.
I performed a comprehensive heating tune-up on a gas furnace system, meticulously inspecting all mechanical and electrical components to ensure maximum efficiency. The system was tested in both heating and cooling modes, and the air filter was replaced. I also checked the refrigerant levels. Upon receiving feedback about increased noise during startup, I inspected the outdoor unit and identified high amperage at startup in the compressor. To address this, I recommended and installed a micro air soft start device, which reduced the startup amps by 70% and extended the compressor's longevity. The system is now operating at 20.9 amps, and the noise has been effectively eliminated.
I thoroughly cleaned the condenser and replaced the filter. The cooling system showed a 20-degree temperature difference, while the heating system displayed a 30-degree difference, indicating optimal performance. The drain pump is functioning correctly. I also recommended installing both unit surge protectors and a whole-home surge protector for enhanced protection. The system is now fully prepared for winter. Thank you for choosing our services.
I conducted a thorough electrical inspection, confirming that the panel was in good condition. I discussed the benefits of adding surge protection with the customer. Additionally, I examined the smoke detectors and advised on their replacement. I also identified issues with some bathroom fan motors, one of which had already stopped working. The customer expressed interest in replacing them but is currently waiting for the right time. They will contact us when ready to proceed.
During the evaluation, I identified a dual run capacitor that was out of tolerance, which was affecting the unit's performance. Additionally, I found biological growth inside the supply plenum, posing a potential health risk. After replacing the faulty dual run capacitor, the unit started running with a 20-degree Delta and normal refrigerant levels, ensuring optimal performance. To prevent future issues, I installed a UV system to treat and eliminate biological growth. I also performed a complimentary condenser cleaning to remove dust buildup, enhancing the system's efficiency. The homeowners appreciated the service and signed up for a membership, which includes benefits, discounts, and a lifetime warranty on the dual run capacitor. Thank you for choosing our experts.
On September 17, I initiated contact with the customer's office to schedule an appointment for a home service. Unfortunately, neither the husband nor the wife answered the call, which led to a temporary pause in the job. I promptly contacted Zach to inform him of the situation and to await further instructions. I ensured that all necessary preparations were made for the service, including gathering the required tools and materials. I remained available for any callbacks and was ready to resume the job as soon as the customer reached out.
Upon arrival, I assessed the condensate line for the water heater, which was tied into the AC condensate line using a 3/4-inch pipe. This was significantly undersized, causing slow drainage. I explained the issue and suggested rerouting both lines for optimal performance. However, the customer opted for a quicker solution, so I rerouted the water heater condensate into a larger pipe. After the adjustment, the drainage improved significantly. To ensure everything functioned correctly, I ran hot water in three faucets simultaneously, and the water heater easily kept up with the demand.
Upon receiving a call about a malfunctioning X-13 motor, I promptly attended to the issue. The customer mentioned having a lifetime warranty but couldn't verify it at the moment. I provided quotes for both warranty and non-warranty repairs, advising the customer to check his warranty status. After the customer confirmed his warranty, I returned with a new universal X-13 motor. I removed the old motor and installed the new one under warranty. Following the installation, I tested the unit's operations and confirmed that the system is now running and cooling effectively. Thank you for choosing our services.
I assessed the HVAC system, which was running at 9.7 amps, just 1 amp below its Rated Load Amps (RLA) of 10.8. The homeowner declined pressure gauging, fearing it would lower R22 levels. Despite potential restrictions, the system is currently operational, cooling effectively, and all controls are responsive. The system's performance appears satisfactory, though the exact efficiency remains uncertain without gauging.
I conducted a thorough evaluation of the system. The indoor unit is functioning properly, while the outdoor unit is not. The filter is in acceptable condition but should be replaced soon. Drainage is functioning correctly. The outdoor unit's capacitor and hard start have failed, and the contactor, though functional, is in poor condition. The surge protector has successfully protected the system but needs replacement. Refrigerant levels are fine, but the compressor's amp draws are high, and the unit has high pressure. I cleaned the unit, but I cannot guarantee its longevity with the repairs. I discussed the benefits of repair versus replacement and the homeowner needs time to decide. I also explained the benefits of the Comfort Club, which they signed up for. The system was cooling when I left. Thank you for choosing our services.
Upon arrival, I assessed the situation where the customers were concerned about their system not cooling. They reported that the system had stopped cooling the previous day but resumed functioning after a reset from the thermostat. After a thorough examination, I couldn't pinpoint the issue immediately. I advised them to check if the compressor was running if the problem recurred, and to avoid resetting it to aid in diagnosis. I suggested it might be a compressor mechanism issue, possibly related to the soft start or compressor saver. Additionally, I recommended clearing the drain lines. Thank you for choosing our services, have a great day!
Upon receiving the call, I promptly assessed the issue with the drain line. I carefully routed the drain line to the vent stack, ensuring all connections were secure and properly aligned. After completing the routing, I conducted a thorough inspection to confirm that the installation met all safety and efficiency standards. Following the installation, I performed a comprehensive test to verify that the system was functioning correctly. The results were positive, with no issues detected. I am pleased to report that the system is now operating smoothly, providing reliable drainage. Thank you for choosing our services; we strive to deliver excellence in every job. Have a great day.
Today, I successfully addressed a critical issue with the system by replacing a failed cap and removing an outdated hard start mechanism. The failed cap was carefully removed, and the old hard start was meticulously taken out to ensure no residual components would interfere with the new system. I then installed a new soft start system, which is designed to provide a smoother and more efficient startup process. This upgrade not only enhances the system's performance but also extends its operational lifespan. After thorough testing, I confirmed that the system is fully operational and ready to resume its duties. The transition to the new soft start system has significantly improved the overall reliability and efficiency of the equipment.
Upon inspection, the drain line was found to be clogged. To address this, I rerouted the drain line to the vent stack. However, the drain line remains semi-clogged, so it will stay in place for now. The customer requested to schedule the remaining work for next Monday, August 10th. Necessary materials include a 2” to 3/4” sanitary tee and PVC sticks. Thank you for choosing our services.
Upon arrival, we identified that the customer's thermostat had malfunctioned, preventing the system from operating correctly. After a thorough inspection, we replaced the faulty thermostat, restoring full functionality to the system. Post-replacement, we observed that the system was efficiently pulling a 19-degree temperature differential, indicating optimal performance. Additionally, we confirmed that both systems utilize 20x25x1 filters, ensuring clean air circulation. Our team's expertise and attention to detail ensured a seamless resolution, enhancing the comfort and efficiency of the customer's home environment. Thank you for choosing our services. Have a great day.
Upon arrival, I assessed the unit that was not operating. After a thorough inspection, I identified a faulty dual run capacitor as the issue. With the customer's approval, I replaced the capacitor, and the unit immediately started functioning. I informed the customer about the high startup amps on the compressor and suggested adding a compressor saver or soft start to mitigate this issue. The customer appreciated the information and mentioned they would consider the recommendation. Thank you for choosing our services. Have a great day!
During the service, I identified that the fan motor bearings were producing an unusually loud noise. To address this, I applied WD-40 to lubricate the bearings, which helped reduce the noise to some extent. The customer utilized their free service fee, waiving the service charge. I recommended installing a soft start to prevent future loud noises and premature failure of the fan motor. The customer opted to wait until the next scheduled tune-up to address this issue. Thank you for choosing our services. Have a great day.
Upon arrival, I began by thoroughly inspecting the gas furnace system to identify the need for a replacement of the existing thermal expansion valve (TXV). After confirming the necessity, I carefully removed the old TXV and installed a new one, ensuring all connections were secure and properly sealed. I then tested the system to verify that the new TXV was functioning correctly and that the system was maintaining the desired temperature. Throughout the process, I ensured that the system remained in a cooling state at the exit to prevent any disruptions. The job was completed efficiently, and the system is now operating optimally. Thank you for choosing our services. Have a great day!