Simple Answer: We always answer the phone, and come when you call to fix what needs fixed — and we stand behind our word and our work.
Plus you can count on getting a Certified AC Genius, Plumbing Genius, or Electrical Genius. Which means we don’t use “salesmen in disguise” or “selling techs,” like other home service companies. Instead we have our own training center to ensure you always get the honest expertise required to repair your problem right, right then and there.
Comfort Experts is proud to serve Mineral Wells, TX, and the surrounding areas with quality, comprehensive HVAC services. Since 1962, we’ve helped local homeowners take their indoor comfort to the next level. Whether you need AC installation, replacement, maintenance or repair, we’ve got you covered – 24/7! We offer a wide range of services, including AC, heating, plumbing, electrical and solar energy. We’re proud to offer a free second opinion so you know you’re always getting a fair deal. With Comfort Experts, you’ll never have to compromise on comfort. We know the ins and outs of heating, cooling and more so you don’t have to.
See what your Mineral Wells, TX, neighbors are saying about our exceptional service. We’re here for you day and night, so when you need HVAC repair service you can trust, give us a call at (817) 341-5149!
Comfort Experts Inc. has completed 25 jobs in Mineral Wells, TX between July 2026 and September 2026.
The 39 customer reviews shown here average 4.9 out of 5.
The most recent job was on September 11, 2026.
Jacket was very friendly and thorough. Explain what he was doing and why it was don3. .very likeable
Very please with the company will definitely recommend
The service was thoroug and mark was Very friendly. Explains everything and made sure I understood
He showed up within an hour of calling. Knew what was wrong and had it fixed in less than ten minutes.
Did a great job being informative and detailed
Mark was very thorough with his diagnosis of the bathroom problems we we having. He fixed the problem we have now and offered several different solutions for us down the road. I appreciate his helpful attitude and professional manner.
Very satisfied with the entire repair/rebuild experience. Knowledgeable, honest, perfect in every way. I will definitely be a return customer and HIGHLY recommend Hobson for any electrical or A/C service or work.
Doing his best to research and solve my issue!
Second or third time I’ve had mark d respond. I’ve been very impressed with his patience and professionalism. Hope you’ll let me request him for future calls!!!!
He very experienced and enjoy him knowledge, great guy.
Both your plumber and electrical technicians took the time to give me a thorough understanding of my repair options. It was certainly appreciated.
Very good service young man was excellent
Fixed the problem fast got my house cool and comfortable l was a HAPPY CAMPER
Mark did an awesome job and finding the issue and fixing within an hour. Very friendly and informative
After contacting several other plumbers who wouldn’t be able to get me taken care of until the weekend, I got a recommendation to try Comfort Experts. Within a couple hours they had Daniel H on the way. I received a message when he was on the way and when to expect him, with a picture to know who was coming. He arrived promptly and was friendly. Got to work on my water leak and had it taken care of quickly. He was very respectful and even talked with my son about what he was doing and explained things to him as he went. My kiddo was super excited to be included in seeing what happened and how it was fixed. Awesome service, great plumber. Will absolutely recommend and will use again if more issues arise in the future.
After several other plumbers were booked out into the weekend I contacted Comfort Experts on Shantel’s recommendation. She was super sweet, made things quick and was able to get me a plumber sent out within a couple hours. After he left, she called to follow up about my experience and made sure everything was done right. Awesome customer service. Will recommend Comfort Experts and absolutely will use again if I run into another problem.
Dennis fixed the problem and stayed to make sure nothing else went wrong explained the problem and answered with politeness.
He was quick to replace a defective float switch and verify proper operation.
Daniel H. is great. He is always informative and shows me what the issue is. It's difficult to find trustworthy people these days but I'm glad to say I have in him and Comfort Experts. Happy to use them for all of our properties.
Very pleased that he found the problem and stayed with the unit to make sure everything worked properly
Had an appointment[was early],filled out paperwork, my wife and I sat around for over an hour past our appointment time. Told the female at the desk we were leaving.
Ian with Comfort experts did a great job on our AC system
Derek did an outstanding job today with our annual plumbing tune-up! He was efficient and thorough, and was very diplomatic with any issues he found. His suggestions were thoughtful and the discussion very helpful. We enjoyed his visit tremendously. Highly recommend in every way!
Very professional, great work ,explained what he was doing, very pleased
I successfully installed a new condensate pump to efficiently manage water drainage. The old drain line was properly capped to prevent any leaks. After installation, I ensured the system was operational by running it in the cooling mode. This allowed me to verify that the new pump was functioning correctly and that the system was free of any issues.
I contacted the customer's daughter to discuss the panel change, ensuring she understood the process involved in updating the panel to meet current codes and replacing it with a newer model that offers more space. I thoroughly explained the benefits and steps of the upgrade, addressing any questions she had. She appreciated the detailed explanation and will reach out when they are ready to proceed or if they decide to move forward with our services.
Upon completing my tasks, I noticed a flashlight left behind. Ensuring all items were accounted for, I retrieved the flashlight from its location. This item was left unattended, and no signatures were required for its retrieval. The flashlight was securely collected and is now ready for its owner to reclaim. This attention to detail ensures that no personal belongings are overlooked.
During the electrical inspection, I identified a Federal Pacific panel, which I explained to the customer was not covered by their home warranty. I provided detailed information on the risks and benefits of replacing it with a modern panel, including updated code compliance. The customer expressed interest but is currently unable to proceed. I offered a payment plan and will follow up when they are ready to schedule the upgrade.
the compressor is shorted to ground, which is a significant problem affecting the system's performance. The necessary repairs and potential replacements will be discussed with the customer during the scheduled meeting with the Comfort Advisor at approximately 1 PM tomorrow. This meeting will ensure that all concerns are addressed and a suitable solution is proposed.
I conducted a comprehensive plumbing inspection, evaluating the system's condition and identifying potential issues. I provided detailed options for repair or replacement, ensuring the customer understood their choices. Although the customer decided against immediate work, I explained the benefits of addressing the issues promptly. The septic tank was emptied last year, and only one tank was visible. Unfortunately, there was no accessible clean-out, so I was unable to camera the sewer line. I ensured the customer understood the importance of regular maintenance and future inspections.
On September 8, I was contacted by a customer who needed assistance with their home service. Initially, they requested a service for the same day, but due to unforeseen circumstances, they needed to reschedule. The service involved a comprehensive inspection and maintenance of their HVAC system. I thoroughly examined the unit, checked for any potential issues, and ensured that all components were functioning optimally. Additionally, I cleaned the air filters and lubricated the moving parts to enhance efficiency. The customer appreciated the detailed work and requested to reschedule the service for the next day.
Upon arrival, I identified a water leak originating from a damaged pipe located in the yard, just past the gate. I carefully assessed the situation and determined the best course of action. I promptly replaced the faulty section of the pipe, ensuring a secure and leak-free connection. Additionally, I inspected the surrounding area to confirm that no further damage had occurred. The water flow was restored, and I conducted a thorough test to verify that the leak had been successfully resolved. The job was completed efficiently, and the area was left clean and tidy.
I arrived for a duct cleaning estimate and found the system wasn't operational, with window units supplementing the main system. The blower wheel and evaporator coil were heavily soiled, necessitating cleaning. The 45/5 dual run capacitor had failed, preventing the outdoor unit from starting. I recommended a Level 2 duct cleaning, including the evaporator coil, blower wheel, assembly, and all ducts. Despite the need for repairs, the customer declined further work at this time.
Upon arrival, I assessed the customer's concerns about the house overheating. After checking refrigerant levels, I found them to be normal. The Delta T was measured at 20 degrees, indicating efficient operation. I then inspected the primary drain and discovered a minor blockage. Using no tools, I successfully cleared the blockage. The system was tested and found to be running smoothly, effectively cooling the home. I left the customer satisfied with the restored comfort.
I successfully completed the installation of a mini split system by ordering and installing a board for the mini split head, ensuring it was compatible with the FTXS12LVJU model. I meticulously selected and installed the appropriate PCB for the head unit, ensuring it functioned seamlessly with the system. Additionally, I ran shielded wire from the head to the condenser, ensuring all connections were secure and properly insulated to prevent any electrical interference. The installation was completed with precision, ensuring the system operates efficiently and reliably.
I thoroughly inspected and maintained the 2004 Trane Airhandler, ensuring all electrical connections were secure and tight. I replaced the customer-provided filter and confirmed the drain was clear and functioning properly. The blower motor and wheel showed significant dust, dirt, and biological growth accumulation, which I meticulously cleaned. The evaporator coil was heavily compacted with similar debris, requiring careful cleaning. For the 2004 Trane Straight Cool unit, I checked and tightened all electrical connections, confirmed the recently replaced dual run cap was in good condition, and found low refrigerant levels. A leak search identified a leak at the evaporator coil. I cleared debris, washed the condenser coils, and waxed the top of the unit. I recommended a UV 300, Level 2 Duct Cleaning, Micro Air Soft Start, and a Comfort Advisor Visit, along with a potential evaporator coil replacement.
Upon arrival, the customer informed me that they had remodeled the master bedroom and extended it to include a master closet. The closet was previously part of the bedroom and located near the supply register. I assessed the area and confirmed that the bedroom lacked ductwork. After further inspection, I found that the existing ductwork was insufficient to reach the new location. I recommended replacing the ductwork from the supply plenum to the new room. I provided an estimate to the customer, who decided to consider the options before proceeding.
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Upon arrival, the system was not cooling. A blown 3 amp low voltage fuse was identified and replaced. The liquid line pressure valve was found to be malfunctioning, causing intermittent operation of the outdoor compressor. To diagnose, the valve was temporarily bypassed. The compressor showed high amperage, and the outdoor unit was heavily soiled. Refrigerant levels appeared restricted. Given the age and condition of the condenser and evaporator coils, installed in 1999, a system replacement is recommended. A comfort advisor will meet with the customer to discuss options.
I was tasked with addressing a water heater issue, which involved swapping the breaker and installing a disconnect switch. The work was initiated following a lead set by Karl. During the inspection, I identified the need for a breaker swap and confirmed the necessity of a disconnect switch for the water heater Karl was replacing. Additionally, I examined a Federal Pacific panel, which appeared to be in decent condition but still warranted replacement due to potential insurance coverage issues. I provided the customer with two different clothes, one for the immediate task and another for future reference regarding the panel replacement.
Upon arrival, I assessed the situation and informed the homeowner about the necessary work. Despite providing detailed information, the homeowner declined to proceed without knowing the prices. They mentioned their handyman would attempt the task again. I emphasized that additional chemicals in the drains could complicate future work. I also explained the service/travel fee for any future visits. The tenant signed the required documents, but no work was completed.
I performed a thorough inspection and maintenance on a 2021 Amana Gas Furnace and a 2021 Amana Straight Cool unit. For the gas furnace, I checked and tightened all electrical connections, ensured the drain was clear and functioning, and confirmed the blower motor and wheel were in good condition. The evaporator coil was also found to be acceptable. For the Straight Cool unit, I inspected and tightened all electrical connections, noted that the dual run cap was close to the manufacturer's low tolerance, and recommended its replacement. The primary electrical unit, refrigerant levels, fan blades, motor, and condenser coils were all acceptable. I also cleared debris and washed the condenser coils from the inside out, and suggested a compressor saver to reduce inrush amp draw to the compressor.
I conducted a thorough plumbing inspection focusing on the intricate network of pipes and fixtures within the property. My assessment included a detailed examination of the pipes running through rocky terrain, ensuring there were no blockages, leaks, or signs of wear and tear. I also checked the functionality of all connected fixtures and appliances. Based on my findings, I provided comprehensive recommendations to address any issues and prevent future problems. The customer appreciated the detailed report and will contact us when she is ready to proceed with the suggested repairs and improvements.
I replaced the evaporator coil under the parts-only warranty. First, I pulled a vacuum to achieve a pressure of 500 microns, ensuring all non-condensable gases were removed. After confirming the system was properly evacuated, I released the pump down. Next, I added 16 ounces of R410A refrigerant, carefully measuring the amount. The system was then tested for proper operation, and it was confirmed to be cooling the home effectively upon my departure.
Upon arrival, the customer reported a whistling noise from the system during startup and shutdown. Conducting a hearing evaluation, I identified that the blower door on the furnace was not latched properly, allowing air to bypass and create the whistling sound. I carefully adjusted and secured the blower door to ensure it was properly latched. This simple adjustment eliminated the whistling noise. The system is now functioning smoothly and quietly, providing a comfortable environment. I verified the system's performance and left the customer satisfied with the resolved issue.
The customer contacted us for a comprehensive home improvement project, including a kitchen remodel and bathroom upgrades. After a thorough assessment, we presented a detailed plan and cost estimate. However, the customer informed us that they were unable to finance the project at this time and are currently awaiting an inheritance. We patiently explained the financing options available and provided a detailed breakdown of the costs involved. The customer appreciated the transparency and decided to wait for their financial situation to improve before moving forward.
Upon arrival, the system was emitting an unusual noise and failing to cool the house. The compressor attempted to start but drew around 100 amps for three seconds, producing a high-pitched buzzing sound. Inspection revealed an incorrectly wired capacitor, which was subsequently rewired. The system started, and the compressor operated at its rated load amperage. However, with a sub-pool of 50 and a superheat of 80, the compressor likely sustained damage due to the improper wiring. I discussed the system's age, industry changes, and recommended a Comfort Advisor visit, which the customer agreed to schedule for today.
Upon arrival, I was informed that the homeowner would not be available due to an upcoming surgery. The household was understandably preoccupied, and they were uncertain about the exact timing of the procedure. Consequently, they were unable to provide a specific date for rescheduling. I patiently explained the nature of the work and ensured that all necessary preparations were made to facilitate a smooth continuation once a suitable time was determined. I left detailed instructions and contact information, emphasizing the importance of timely communication to avoid further delays.
Upon arrival, the customer reported an issue with the upstairs unit. After evaluation, I found a popped fuse in the furnace, which I replaced, restoring functionality. While inspecting the condenser, I discovered a bare, cut thermostat wire, which I repaired using wire nuts. I also checked refrigerant levels, which were within range, and cleaned all three condensers thoroughly. No further issues were found. As no service was required, I paused the job and will have the office contact the customer for payment.