HVAC, Plumbing, & Electrical Services in Mineral Wells, TX

The customer contacted us for a comprehensive home improvement project, including a kitchen remodel and bathroom upgrades. After a thorough assessment, we presented a detailed plan and cost estimate. However, the customer informed us that they were unable to finance the project at this time and are currently awaiting an inheritance. We patiently explained the financing options available and provided a detailed breakdown of the costs involved. The customer appreciated the transparency and decided to wait for their financial situation to improve before moving forward.

Upon arrival, the system was emitting an unusual noise and failing to cool the house. The compressor attempted to start but drew around 100 amps for three seconds, producing a high-pitched buzzing sound. Inspection revealed an incorrectly wired capacitor, which was subsequently rewired. The system started, and the compressor operated at its rated load amperage. However, with a sub-pool of 50 and a superheat of 80, the compressor likely sustained damage due to the improper wiring. I discussed the system's age, industry changes, and recommended a Comfort Advisor visit, which the customer agreed to schedule for today.

Upon arrival, I was informed that the homeowner would not be available due to an upcoming surgery. The household was understandably preoccupied, and they were uncertain about the exact timing of the procedure. Consequently, they were unable to provide a specific date for rescheduling. I patiently explained the nature of the work and ensured that all necessary preparations were made to facilitate a smooth continuation once a suitable time was determined. I left detailed instructions and contact information, emphasizing the importance of timely communication to avoid further delays.

Upon arrival, the customer reported an issue with the upstairs unit. After evaluation, I found a popped fuse in the furnace, which I replaced, restoring functionality. While inspecting the condenser, I discovered a bare, cut thermostat wire, which I repaired using wire nuts. I also checked refrigerant levels, which were within range, and cleaned all three condensers thoroughly. No further issues were found. As no service was required, I paused the job and will have the office contact the customer for payment.

During the electrical inspection, I thoroughly examined the electrical systems and components. I also inspected a fan that had a pulled-out string. I provided the customer with a detailed report of the findings and recommended that the fan string be replaced. I ensured the customer understood the necessary steps and gave them a record to bring back when they obtain a new string. This allowed for a smooth process to reattach the string and ensure the fan operates safely and efficiently.

Upon arrival, I assessed the condenser and found it was not operational. After a thorough inspection, I identified a failed 40/5 dual run capacitor as the root cause. I replaced the faulty capacitor with a new basic capacitor, ensuring it was correctly installed. Following the replacement, I conducted a comprehensive function check to confirm the system was operating correctly. The condenser was successfully restarted, and the cooling system was restored to full functionality. The customer was pleased with the resolution and decided to sign up for the Comfort Care Club for ongoing maintenance and support.

I assessed the water heater and recommended its replacement due to age and efficiency concerns. I confirmed that all shut-off valves were functional. Additionally, I advised installing a drain pan in the closet to prevent leaks and suggested a water heater alarm for added safety. The customer opted not to proceed with the estimates for replacement.

On July 24th, I arrived to address the customer's issue with their air conditioning system. The inside unit was blowing hot air, and the outside condenser fan motor was running, but the system was not cooling. After conducting an evaluation, I identified that the door run cap on the compressor side had failed. I discussed the repair options with the customer, who agreed to replace the run cap. Additionally, the customer signed up for the Comfort Care Club. After replacing the cap and running a system check, I found that the refrigerant levels were low. I performed an initial search on the evaporator coil but could not locate a leak. I will return on July 28th for an extensive search of the rest of the system. The job will be paused until then.

We performed a thorough inspection and jetting of the main line to address a reported blockage. Utilizing our high-pressure jetter, we worked diligently for over an hour to clear the main truck line. Although the jetting process mostly cleared the blockage, some residual issues remained. Given the customer's decision not to proceed with further work, we informed them that the blockage might reoccur. We emphasized that any future blockages would not be covered under our service, as the initial work was unable to fully resolve the issue. Our team ensured all efforts were documented and communicated clearly to the customer.

Upon arrival, the customer informed us that they had recently purchased a new thermostat and needed it installed. We provided a detailed pricing breakdown for the installation service. The customer mentioned that they were previously told the installation would be free, possibly due to a miscommunication regarding a free service fee. However, our technician clarified that they cannot work without compensation. The customer decided to return the thermostat and opted not to proceed with any service for the day. We ensured the customer understood the pricing and service terms before concluding the visit.

Upon arrival, I identified a tripped floodstop with no visible water in the home, though the faucets were operational and the water had an orange hue. The customer declined any work. I also discovered a broken yard drain line with multiple fractures. I demonstrated to the homeowner and their helper how to set the water heater to vacation mode, as it had been left on for extended periods while they were away.

Upon arrival, the system was found to be non-functional with no cooling. A thorough inspection revealed that the refrigerant levels were low. After conducting a leak search, a leak in the evaporator coil was identified as the root cause. To address this, I ordered a replacement coil. The customer has already paid a $1300 down payment and will settle the remaining balance upon completion. In the interim, I charged the system with 2 pounds of R410A refrigerant to restore partial functionality until the replacement parts arrive.

Upon arrival, I conducted a thorough inspection of the mini split system, which had been reported to have inadequate cooling performance. Upon examination, I discovered that the airflow was significantly reduced due to heavily clogged air filters. I carefully removed the filters and washed them to remove the accumulated dust and debris. I then demonstrated to the homeowner the proper procedure for filter removal, cleaning, and reinstallation. After ensuring the filters were clean and properly installed, I tested the system and confirmed that it was now blowing cold air effectively. The homeowner was pleased with the restored performance, and the system operated smoothly upon my departure.

Upon arrival, the customer reported that the inside unit was operational, but the outside unit was not running. After conducting an evaluation, I found that the condenser was displaying an L6 code, indicating an open start circuit. Further inspection revealed that the run capacitor was significantly weak. I discussed the issue with the customer, recommending the replacement of the run capacitor and cleaning the condenser coils, which were heavily compacted with dust and dirt. The customer opted to replace the capacitor immediately but decided to clean the condenser coils themselves at a later time. I left the system turned off to allow the customer to begin cleaning the condenser coils. The job was completed efficiently, ensuring the system was safe and ready for future maintenance.

Upon arrival, I found the coil to be frozen. I initiated the thawing process and conducted a thorough leak search both inside and outside the system, but no leaks were detected. After the coil thawed, I started the system and verified that the refrigerant levels were within the acceptable range, with 8 degrees of subcooling and 9 degrees of superheating. It appears that the X-13 blower motor may have ceased functioning while the system was operational. I successfully restarted the system, ensuring it was effectively cooling the home before I left.

I recently completed a task involving the installation of an indoor control board for a Daiken mini split head, model CTXS07LVJU, with the serial number E076927. The process began with a thorough assessment of the existing system to ensure compatibility with the new control board. I carefully removed the old control board, taking note of its wiring configuration for accurate replacement. The new board was then installed, and all connections were meticulously checked to guarantee proper functionality. Post-installation, I conducted a series of tests to confirm that the system operated efficiently and effectively. The job was completed with attention to detail, ensuring the mini split head now functions optimally.

We were called to address a significant issue with the main line. Upon initial inspection, we identified a blockage that required immediate attention. Further investigation revealed a break in the line, approximately 12 to 15 feet from the main access point. This type of issue often necessitates a "tunnel job," where we need to navigate through the existing line to locate and repair the break. To ensure the most effective solution, we will return with our supervisor later today to conduct a thorough assessment and determine the best course of action. This may involve more detailed diagnostic work to confirm the exact nature and location of the break. A diagnostic fee has been applied for the initial assessment.

During the inspection, we identified an issue with the main service panel where a down leg was present. This condition can pose safety risks and may require adjustments to comply with electrical codes. We advised the client to contact the power company for further evaluation and potential resolution. Our team ensured that all safety protocols were followed and provided clear guidance on the next steps to address this issue effectively.

Upon receiving a complaint about the fan motor dropping out, I first adjusted the fan motor speeds as recommended by Brian. I then hardwired the door switch. Despite these changes, the fan motor continued to drop out. To ensure the system remained operational, I removed the X13 motor and temporarily installed a PSC motor. This allowed the system to function in the cool mode while the issue is resolved.

I conducted a comprehensive tune-up on the Bryant package unit, ensuring optimal performance. I meticulously checked all electrical connections for integrity and safety. The customer-provided filter was replaced to enhance air quality. The evaporator coil and blower motor, along with the wheel, were inspected and found to be in acceptable condition. The dual run capacitor was within the operational range. However, a significant biological growth was discovered inside the system, prompting a recommendation for a UV system. The refrigerant levels were checked and found to be within the acceptable range. The condenser coils were thoroughly washed from the inside out to remove any contaminants. Finally, the unit was waxed to protect it from environmental factors. A micro air soft start kit was also recommended to improve efficiency.

Upon inspection, the system was struggling to maintain the desired temperature during the day. Both the outdoor and indoor coils were found to be heavily soiled, which was impacting performance. I began by thoroughly cleaning the outdoor coil, which resulted in an improvement in subcooling. The indoor evaporator coil also required cleaning to ensure optimal efficiency. Additionally, I noted that the gas furnace lacked a flue, which is essential for safe operation. I advised the customer not to run the furnace until a proper flue is installed. After completing the necessary cleaning, the system was running efficiently, achieving a 15-degree temperature differential and effectively cooling the home. I left the system running smoothly upon departure.

We addressed a water leak by cutting the PEX line and installing a coupling. Due to limited access, we discussed options with the customer, including cutting wall panels or using a SharkBite fitting. They opted for the SharkBite solution, understanding potential future issues. We also installed a PEX ball valve for a whole-home shutoff and raised the drain line. Upon returning, we found water bleeding through the shower valve, which was not a recall issue. Work was completed, and payment was collected.

Upon inspection, I identified that the plug was wired incorrectly, which was preventing the device from functioning properly. I promptly replaced the faulty plug with a new one, ensuring all connections were made correctly. After verifying the wiring, I tested the device to confirm that it was working as intended. The issue was successfully resolved, and the device is now operating efficiently.

Today, I installed a 30×30 filter return grille complete with a new high-efficiency filter. This upgrade enhances air quality and system efficiency. Additionally, I successfully installed a new, energy-efficient furnace. The installation involved precise measurements, careful handling of components, and thorough testing to ensure optimal performance. The new system is now ready to provide reliable heating and improved indoor air quality.

I replaced the existing wifi thermostat and control module with new, updated units. After installation, I conducted a thorough function check to ensure the system was operating correctly. The new thermostat was configured to connect to the client's wifi network, allowing for remote control and monitoring. The system was tested for both heating and cooling functions, and both were confirmed to be working efficiently. Upon completion, I verified that the system was running smoothly and providing the desired cooling.