HVAC, Plumbing, & Electrical Services in Mineral Wells, TX

Upon arrival, the system was not cooling. A blown 3 amp low voltage fuse was identified and replaced. The liquid line pressure valve was found to be malfunctioning, causing intermittent operation of the outdoor compressor. To diagnose, the valve was temporarily bypassed. The compressor showed high amperage, and the outdoor unit was heavily soiled. Refrigerant levels appeared restricted. Given the age and condition of the condenser and evaporator coils, installed in 1999, a system replacement is recommended. A comfort advisor will meet with the customer to discuss options.

I was tasked with addressing a water heater issue, which involved swapping the breaker and installing a disconnect switch. The work was initiated following a lead set by Karl. During the inspection, I identified the need for a breaker swap and confirmed the necessity of a disconnect switch for the water heater Karl was replacing. Additionally, I examined a Federal Pacific panel, which appeared to be in decent condition but still warranted replacement due to potential insurance coverage issues. I provided the customer with two different clothes, one for the immediate task and another for future reference regarding the panel replacement.

Upon arrival, I assessed the situation and informed the homeowner about the necessary work. Despite providing detailed information, the homeowner declined to proceed without knowing the prices. They mentioned their handyman would attempt the task again. I emphasized that additional chemicals in the drains could complicate future work. I also explained the service/travel fee for any future visits. The tenant signed the required documents, but no work was completed.

I performed a thorough inspection and maintenance on a 2021 Amana Gas Furnace and a 2021 Amana Straight Cool unit. For the gas furnace, I checked and tightened all electrical connections, ensured the drain was clear and functioning, and confirmed the blower motor and wheel were in good condition. The evaporator coil was also found to be acceptable. For the Straight Cool unit, I inspected and tightened all electrical connections, noted that the dual run cap was close to the manufacturer's low tolerance, and recommended its replacement. The primary electrical unit, refrigerant levels, fan blades, motor, and condenser coils were all acceptable. I also cleared debris and washed the condenser coils from the inside out, and suggested a compressor saver to reduce inrush amp draw to the compressor.

I conducted a thorough plumbing inspection focusing on the intricate network of pipes and fixtures within the property. My assessment included a detailed examination of the pipes running through rocky terrain, ensuring there were no blockages, leaks, or signs of wear and tear. I also checked the functionality of all connected fixtures and appliances. Based on my findings, I provided comprehensive recommendations to address any issues and prevent future problems. The customer appreciated the detailed report and will contact us when she is ready to proceed with the suggested repairs and improvements.

I replaced the evaporator coil under the parts-only warranty. First, I pulled a vacuum to achieve a pressure of 500 microns, ensuring all non-condensable gases were removed. After confirming the system was properly evacuated, I released the pump down. Next, I added 16 ounces of R410A refrigerant, carefully measuring the amount. The system was then tested for proper operation, and it was confirmed to be cooling the home effectively upon my departure.

Upon arrival, the customer reported a whistling noise from the system during startup and shutdown. Conducting a hearing evaluation, I identified that the blower door on the furnace was not latched properly, allowing air to bypass and create the whistling sound. I carefully adjusted and secured the blower door to ensure it was properly latched. This simple adjustment eliminated the whistling noise. The system is now functioning smoothly and quietly, providing a comfortable environment. I verified the system's performance and left the customer satisfied with the resolved issue.

The customer contacted us for a comprehensive home improvement project, including a kitchen remodel and bathroom upgrades. After a thorough assessment, we presented a detailed plan and cost estimate. However, the customer informed us that they were unable to finance the project at this time and are currently awaiting an inheritance. We patiently explained the financing options available and provided a detailed breakdown of the costs involved. The customer appreciated the transparency and decided to wait for their financial situation to improve before moving forward.

Upon arrival, the system was emitting an unusual noise and failing to cool the house. The compressor attempted to start but drew around 100 amps for three seconds, producing a high-pitched buzzing sound. Inspection revealed an incorrectly wired capacitor, which was subsequently rewired. The system started, and the compressor operated at its rated load amperage. However, with a sub-pool of 50 and a superheat of 80, the compressor likely sustained damage due to the improper wiring. I discussed the system's age, industry changes, and recommended a Comfort Advisor visit, which the customer agreed to schedule for today.

Upon arrival, I was informed that the homeowner would not be available due to an upcoming surgery. The household was understandably preoccupied, and they were uncertain about the exact timing of the procedure. Consequently, they were unable to provide a specific date for rescheduling. I patiently explained the nature of the work and ensured that all necessary preparations were made to facilitate a smooth continuation once a suitable time was determined. I left detailed instructions and contact information, emphasizing the importance of timely communication to avoid further delays.

Upon arrival, the customer reported an issue with the upstairs unit. After evaluation, I found a popped fuse in the furnace, which I replaced, restoring functionality. While inspecting the condenser, I discovered a bare, cut thermostat wire, which I repaired using wire nuts. I also checked refrigerant levels, which were within range, and cleaned all three condensers thoroughly. No further issues were found. As no service was required, I paused the job and will have the office contact the customer for payment.

During the electrical inspection, I thoroughly examined the electrical systems and components. I also inspected a fan that had a pulled-out string. I provided the customer with a detailed report of the findings and recommended that the fan string be replaced. I ensured the customer understood the necessary steps and gave them a record to bring back when they obtain a new string. This allowed for a smooth process to reattach the string and ensure the fan operates safely and efficiently.

Upon arrival, I assessed the condenser and found it was not operational. After a thorough inspection, I identified a failed 40/5 dual run capacitor as the root cause. I replaced the faulty capacitor with a new basic capacitor, ensuring it was correctly installed. Following the replacement, I conducted a comprehensive function check to confirm the system was operating correctly. The condenser was successfully restarted, and the cooling system was restored to full functionality. The customer was pleased with the resolution and decided to sign up for the Comfort Care Club for ongoing maintenance and support.

I assessed the water heater and recommended its replacement due to age and efficiency concerns. I confirmed that all shut-off valves were functional. Additionally, I advised installing a drain pan in the closet to prevent leaks and suggested a water heater alarm for added safety. The customer opted not to proceed with the estimates for replacement.

On July 24th, I arrived to address the customer's issue with their air conditioning system. The inside unit was blowing hot air, and the outside condenser fan motor was running, but the system was not cooling. After conducting an evaluation, I identified that the door run cap on the compressor side had failed. I discussed the repair options with the customer, who agreed to replace the run cap. Additionally, the customer signed up for the Comfort Care Club. After replacing the cap and running a system check, I found that the refrigerant levels were low. I performed an initial search on the evaporator coil but could not locate a leak. I will return on July 28th for an extensive search of the rest of the system. The job will be paused until then.

We performed a thorough inspection and jetting of the main line to address a reported blockage. Utilizing our high-pressure jetter, we worked diligently for over an hour to clear the main truck line. Although the jetting process mostly cleared the blockage, some residual issues remained. Given the customer's decision not to proceed with further work, we informed them that the blockage might reoccur. We emphasized that any future blockages would not be covered under our service, as the initial work was unable to fully resolve the issue. Our team ensured all efforts were documented and communicated clearly to the customer.

Upon arrival, the customer informed us that they had recently purchased a new thermostat and needed it installed. We provided a detailed pricing breakdown for the installation service. The customer mentioned that they were previously told the installation would be free, possibly due to a miscommunication regarding a free service fee. However, our technician clarified that they cannot work without compensation. The customer decided to return the thermostat and opted not to proceed with any service for the day. We ensured the customer understood the pricing and service terms before concluding the visit.

Upon arrival, I identified a tripped floodstop with no visible water in the home, though the faucets were operational and the water had an orange hue. The customer declined any work. I also discovered a broken yard drain line with multiple fractures. I demonstrated to the homeowner and their helper how to set the water heater to vacation mode, as it had been left on for extended periods while they were away.

Upon arrival, the system was found to be non-functional with no cooling. A thorough inspection revealed that the refrigerant levels were low. After conducting a leak search, a leak in the evaporator coil was identified as the root cause. To address this, I ordered a replacement coil. The customer has already paid a $1300 down payment and will settle the remaining balance upon completion. In the interim, I charged the system with 2 pounds of R410A refrigerant to restore partial functionality until the replacement parts arrive.

Upon arrival, I conducted a thorough inspection of the mini split system, which had been reported to have inadequate cooling performance. Upon examination, I discovered that the airflow was significantly reduced due to heavily clogged air filters. I carefully removed the filters and washed them to remove the accumulated dust and debris. I then demonstrated to the homeowner the proper procedure for filter removal, cleaning, and reinstallation. After ensuring the filters were clean and properly installed, I tested the system and confirmed that it was now blowing cold air effectively. The homeowner was pleased with the restored performance, and the system operated smoothly upon my departure.

Upon arrival, the customer reported that the inside unit was operational, but the outside unit was not running. After conducting an evaluation, I found that the condenser was displaying an L6 code, indicating an open start circuit. Further inspection revealed that the run capacitor was significantly weak. I discussed the issue with the customer, recommending the replacement of the run capacitor and cleaning the condenser coils, which were heavily compacted with dust and dirt. The customer opted to replace the capacitor immediately but decided to clean the condenser coils themselves at a later time. I left the system turned off to allow the customer to begin cleaning the condenser coils. The job was completed efficiently, ensuring the system was safe and ready for future maintenance.

Upon arrival, I found the coil to be frozen. I initiated the thawing process and conducted a thorough leak search both inside and outside the system, but no leaks were detected. After the coil thawed, I started the system and verified that the refrigerant levels were within the acceptable range, with 8 degrees of subcooling and 9 degrees of superheating. It appears that the X-13 blower motor may have ceased functioning while the system was operational. I successfully restarted the system, ensuring it was effectively cooling the home before I left.

I recently completed a task involving the installation of an indoor control board for a Daiken mini split head, model CTXS07LVJU, with the serial number E076927. The process began with a thorough assessment of the existing system to ensure compatibility with the new control board. I carefully removed the old control board, taking note of its wiring configuration for accurate replacement. The new board was then installed, and all connections were meticulously checked to guarantee proper functionality. Post-installation, I conducted a series of tests to confirm that the system operated efficiently and effectively. The job was completed with attention to detail, ensuring the mini split head now functions optimally.

We were called to address a significant issue with the main line. Upon initial inspection, we identified a blockage that required immediate attention. Further investigation revealed a break in the line, approximately 12 to 15 feet from the main access point. This type of issue often necessitates a "tunnel job," where we need to navigate through the existing line to locate and repair the break. To ensure the most effective solution, we will return with our supervisor later today to conduct a thorough assessment and determine the best course of action. This may involve more detailed diagnostic work to confirm the exact nature and location of the break. A diagnostic fee has been applied for the initial assessment.

During the inspection, we identified an issue with the main service panel where a down leg was present. This condition can pose safety risks and may require adjustments to comply with electrical codes. We advised the client to contact the power company for further evaluation and potential resolution. Our team ensured that all safety protocols were followed and provided clear guidance on the next steps to address this issue effectively.