Serving Graford, TX & Surrounding Areas Since 1962
Simple Answer: We always answer the phone, and come when you call to fix what needs fixed — and we stand behind our word and our work.
Plus you can count on getting a Certified AC Genius, Plumbing Genius, or Electrical Genius. Which means we don’t use “salesmen in disguise” or “selling techs,” like other home service companies. Instead we have our own training center to ensure you always get the honest expertise required to repair your problem right, right then and there.
Jake replaced our heat pump circuit breaker with the proper one. Yes he had the necessary parts with him! He is very professional and efficient and glad we chose Comfort Experts .
Joe came out to check our mini split in our master bedroom. Intermittently would make a loud racket. He spent 20 minutes trying to replicate but couldn't. He listened to the recording I had made so he could hear what exactly it was doing. He let me know exactly what he was going to do and how the process was for the parts and what would happen when the came in.
He was our installer of the unit last year so he knew what he was doing. Also, very courteous and cleaned up after himself.
No payment required at this time.
Called on a Sunday due to heater not working. Scheduling was easy, notification on technician was great, provided text when the technician was on the way. Mark was awsome, checked everything. Unfortunate for me the problem was the ducting was torn up by feral cats. Mark scheduled one of their engineers to come out to do an apprasal and quote. Very satisfied with service and information. I wouldn't hesitate to use their services again when the need arises.
Jan 8. 2026. Outstanding plumbing service - Truly Above & Beyond. I cannot say enough good things about the plumbing inspection I received from Jarred. From start to finish, this was hands-down the most thorough and professional service I've ever had. He took the time to address every single issue I had - no rushing, no short cuts and explained everything clearly so I actually understood what was going on with my home's plumbing system. He didn't just point out issues; he provided remedies and solutions for potential problems before they become costly emergencies. What really impressed me was the amount of time he spent with me. He went far beyond what was expected, carefully expecting each room and walking me through his findings. He was personable, respectful, and extremely knowledgeable - the perfect balance of professionalism and easy to talk to. At the end of the inspection, he provided a detailed room-by-room report with transparent pricing, which made planning repairs incredibly easy. There was absolutley no pressure, just honest advice and genuine care about the condition of my home. If you want a plumber who is meticulous, trustworthy, patient, and truly invested in doing a good job - Jerred from Comfort Experts is your guy! He provided the kind of service that restores your faith in home professionals. I recommend him without hesitation. Karen C. Fort Worth TX
Comfort Experts is my go to air-conditioning People. They provide maintenance service on my system twice a year. Their service technicians have been excellent.
They are experienced professional, and very knowledgeable and appear to be well trained
They perform minimal and necessary improvements to my system in order to extend its life. I'm going on 15 years with the current system and anticipate what will last another 10 years as long as they keep it properly maintained.
They are very careful with the cost and keep the expenses to a minimum Which I greatly appreciate
My technician today was Mike R
Not only did he do an excellent job analyzing a few minor issues that could be easily fixed to extend a life of my unit. He was training a new technician Who eventually will become as proficient as he is.
Alonso was out last week for my annual inspection. He was very professional and cordial. He found that one of my air supply tubes and come loose and I was cooling my attic needless to say that was wasting quite a bit of money. I had him order the part and he came out this afternoon and installed it for me. He was again very cordial and professional.
Alex and his helper came early and stayed late to insure our new HVAC system was installed properly and running correctly. Both men were courteous, knowledgeable, and informative. In spite of Murphey's law glitches they worked tirelessly to get our system up and running correctly. I couldn't be happier with their service and strongly recommend this company and these technicians.
Just recently my Hvac tune up from Comfort Experts and had the pleasure of having Danny B. Perform the services! Danny was very thorough and answered any questions I had. He performed his checks and made sure my home hvac system was running perfectly! if your looking for quality service for your home heating and cooling needs, you can't go wrong with Comfort Experts!
Zach and Tyler b are great guys they learned a few new things by watching MW work on are heater. Thank you for sending them Thank you, Wade for being such a great help
MarkW and Justin and Zach w done a great job today helping get the ac unit running
Jake come and got are electrical plug fixed so my Christmas lights would work. Thank you Jake and Mark W
Air Conditioning & Heating Services Near Graford, TX
Comfort Experts is proud to serve Graford, TX, and the surrounding areas with quality, comprehensive HVAC services. Since 1962, we’ve helped local homeowners take their indoor comfort to the next level. Whether you need installation, replacement, maintenance or repair, we’ve got you covered – 24/7! We offer a wide range of services, including AC, heating, plumbing, electrical and solar energy. We’re proud to offer a free second opinion so you know you’re always getting a fair deal. With Comfort Experts, you’ll never have to compromise on comfort. We know the ins and outs of heating, cooling and more so you don’t have to.
See what your Graford, TX, neighbors are saying about our exceptional service. We’re here for you day and night, so when you need HVAC care you can trust, give us a call at (817) 341-5149 !
Recent Jobs and Reviews in Graford, TX
Rated 5.0 out of 5 stars based on 16 customer reviews
Jake came to fix an electrical problem on our patio and discovered that the ceiling fan was not working because the circuit board in the motor was fried. He called the fan company for us, ordered the correct part and came back out to install the circuit board at no cost to us. He has an amazing customer service attitude-the best that I have seen in a very long time. We appreciated his positive, energetic, can do attitude while he was in our home. I highly highly recommend him and Hobson! Thank you Jake
Timothy
– Graford, TX 76449
Outstanding Service
Jake is one of the best at his job. His care and attention to detail is impeccable. Thank you for your follow through on everything.
Timothy
– Graford, TX 76449
Excellent Service!!
Jake was very thorough and thoughtful. He checked every little detail. He is awesome 🤩. Don’t lose him he is definitely invaluable.
Timothy
– Graford, TX 76449
Great Guy & Experience
Toby was great, hope to work with him soon
Cindy
– Graford, TX 76449
Excellent Timothy
– Graford, TX 76449
Excellent Service
Great customer service. Thank you 😊
Timothy
– Graford, TX 76449
Excellent and competent service
Cody was great! He showed us pictures of the problem and fixed it promptly and fully. He is personable, knowledgeable and wants to be sure we’re completely satisfied.
Jennifer
– Graford, TX 76449
Great Bruce
– Graford, TX 76449
Excellent Service
Alec is great. Fantastic customer rapport.
Timothy
– Graford, TX 76449
Excellent Service!
Tyler was amazing
Ben
– Graford, TX 76449
Excellent Service
Ian was amazing
Ben
– Graford, TX 76449
ReviewKimberlyn Wood
– Graford, TX 76449
Unbelievably great service
Mark was very knowledgeable and concerned about our system. Awesome, Excellent technician. I really appreciated him.
Timothy
– Graford, TX 76449
Excellent serviceTrinna
– Graford, TX 76449
Tune up
Joel was very professional and took time to explain all the details of our systems and made recommendations on improvements
Dennis
– Graford, TX 76475
Excellent
Excellent
Trinna
– Graford, TX 76449
MrBruce
– Graford, TX 76449
Job Locations
Jake S.
I returned to address an issue with a previously installed fan. Upon inspection, I discovered that the customer had damaged the part during my last visit, which led to the fan malfunctioning. I promptly ordered a replacement part and returned to install it. Upon arrival, I found that the fan was operational, but it ceased working shortly after I left. Further investigation revealed a blown spot on the receiver, likely caused by a pinched wire. I replaced the faulty part with a new one, ensuring everything was functioning correctly. The customer expressed immense satisfaction and gratitude for my prompt action and the successful resolution of the issue, despite it being my fault.
Graford, TX 76449
Jake S.
Upon returning to address the issue with the GFCI, I discovered that the problem was linked to the fan. After inspecting the area, I found that the fan receiver had malfunctioned. Although I'm uncertain if the issue was entirely my fault, I discussed the situation with the customer. We agreed to attempt to secure the part under warranty to avoid additional costs for them. If the warranty claim is unsuccessful, I will explain that we can purchase a replacement part and complete the repair. I will follow up in the next few days to see if the warranty company has responded, and I will keep the customer informed of any developments.
Graford, TX 76449
Jake S.
I conducted an electrical inspection and addressed an issue with a non-functional plug. Upon arrival, I identified that the Ground Fault Circuit Interrupter (GFCI) had tripped. After resetting the GFCI, the plug for the side door began functioning properly. This resolved the problem after several other companies had attempted to fix it without success. The electrical panel was in excellent condition, being brand new and equipped with a surge protector. Additionally, all GFCIs and smoke detectors were confirmed to be in place, meeting all required safety standards.
Graford, TX 76449
Justin P.
Fun arrival customer stated system would kick on and off multiple times and not cool the home during evaluation found the condenser fan motor to not be running and compressor trying to kick on found the door run cap had failed replaced and ran system check found no other issues at this time left with system off per customer system also needs filter changed
Graford, TX 76449
Tyler L.
12/3/25 They have a 18 foot ceiling and need to rent a ladder while call out again
They need to decide on if they would like the estimate I made for the TV and motor plugs or if they are gonna go with the manufacturer of the product but if they do go with us I need to bring a 18 foot ladder awaiting customer phone call
Graford, TX 76449
Justin P.
Installed 15 Amp double pole breaker and whole home surge.
Graford, TX 76449
Justin P.
2021 Trane Airhandler
Checked and tightened all electrical connections
Changed customer provided filter
Drain was clear and draining
UV system is functional
Blower Motor and wheel was acceptable
Evaporator coil was acceptable
2021 Trane Heatpump
Checked and tightened all electrical connections
Dual run cap was within manufacture range
Compressor saver is functional
Primary electrical unit was acceptable
Refrigerant levels were acceptable at this time
Fan blades and motor were acceptable
Condenser coils were acceptable
Cleared all debris from the bottom of the unit
Washed condenser coils from the inside out
Waxed the top of the unit
Graford, TX 76449
Toby T.
Level 4 and 5 60k heat pump horizontal
$23,000. $29,000
Graford, TX 76449
Mark W.
Plug out side for heater and 2nd one for softener
Graford, TX 76449
hunter.gill@acgenius.com
Tech had to resale job due to it being booked incorrectly tech has collected the full amount for the system
Tech has installed a iaq 300 both lights are on and working properly at this time
Graford, TX 76449
hunter.gill@acgenius.com
Upon technicians arrival techs started at the air handler techs found everything to be working properly at this time there is no corrosion at the wires as well as all wires are tight tech found UV light inside system tech recommended installing iaq 300 so that supply and return plenum are cover for biological growth. Tech found that that electrical components are work up to tech standards on the condenser at this time
Graford, TX 76449
Tyler L.
8/7/25 I will be returning on Thursday the 14th with a 20 foot ladder to check the fan receiver in the living room
Graford, TX 76449
Wade G.
8/4/25 We will pull guest toilet and see if there is an offset flange. If offset is present we will give replacement options. We will also replace brushed nickel basket strainer in kitchen
I need to return first call on Thursday 8/7/25 to do work. This is the only day customer is available.
Graford, TX 76449
hunter.gill@acgenius.com
Upon arrival tech found that the condenser fan motor wasn't working properly tech ohm out motor and found that the motor had open windings
Graford, TX 76449
abel.sifuentes@acgenius.com
Customer was looking at a mini split for a workshop, trying to decide between a mini split and buying a car.
Graford, TX 76449
Wade G.
Performed plumbing tune up. Gave estimates for halo filtration and misc repairs
Customer is interested in halo filtration. They want to talk it over and decide
Graford, TX 76449
Kellen M.
2005 4t trane hp closet upflow.
Expired manufacturer warranty.
Phased out R22 refrigerant type.
Filter system – compromised due to, missing parts that provide proper coverage. 1" filter beging uses with lots of unfiltered air getting past the filter.
Evaporator coil – extreme buildup, discoloration, oil stains and detectable refrigerant molecules entering into breathable air.
Heavy buildup on indoor unit including the blower hub and wheel.
Alert on tstat indicates the secondary heat strips are active too long in season.
Compressor capacitor is failing.
Condenser fan capacitor is failing.
Hard start kit rendered useless.
Compressor inrush amperage exceeds manufacturer specifications.
Refrigerant levels read below manufacturer tolerance.
Vapor line missing insulation.
Disconnect box is shorting out.
Outdoor TXV has audible chattering.
Upon arrival homeowner claimed system performance issues and turned into an evaluation. Shared the history of evaporator coil leaks and freezing.
My diagn
Graford, TX 76449
Kellen M.
2005 4t trane hp closet upflow.
Expired manufacturer warranty.
Phased out R22 refrigerant type.
Filter system – compromised due to, missing parts that provide proper coverage. 1" filter beging uses with lots of unfiltered air getting past the filter.
Evaporator coil – extreme buildup, discoloration, oil stains and detectable refrigerant molecules entering into breathable air.
Heavy buildup on indoor unit including the blower hub and wheel.
Alert on tstat indicates the secondary heat strips are active too long in season.
Compressor capacitor is failing.
Condenser fan capacitor is failing.
Hard start kit rendered useless.
Compressor inrush amperage exceeds manufacturer specifications.
Refrigerant levels read below manufacturer tolerance.
Vapor line missing insulation.
Disconnect box is shorting out.
Outdoor TXV has audible chattering.
Upon arrival homeowner claimed system performance issues and turned into an evaluation. Shared the history of evaporator coil leaks and freezing.
My diagn
Graford, TX 76449
Kellen M.
2005 4t trane hp closet upflow.
Expired manufacturer warranty.
Phased out R22 refrigerant type.
Filter system – compromised due to, missing parts that provide proper coverage. 1" filter beging uses with lots of unfiltered air getting past the filter.
Evaporator coil – extreme buildup, discoloration, oil stains and detectable refrigerant molecules entering into breathable air.
Heavy buildup on indoor unit including the blower hub and wheel.
Alert on tstat indicates the secondary heat strips are active too long in season.
Compressor capacitor is failing.
Condenser fan capacitor is failing.
Hard start kit rendered useless.
Compressor inrush amperage exceeds manufacturer specifications.
Refrigerant levels read below manufacturer tolerance.
Vapor line missing insulation.
Disconnect box is shorting out.
Outdoor TXV has audible chattering.
Upon arrival homeowner claimed system performance issues and turned into an evaluation. Shared the history of evaporator coil leaks and freezing.
My diagn
Graford, TX 76449
Kellen M.
2005 4t trane hp closet upflow.
Expired manufacturer warranty.
Phased out R22 refrigerant type.
Filter system – compromised due to, missing parts that provide proper coverage. 1" filter beging uses with lots of unfiltered air getting past the filter.
Evaporator coil – extreme buildup, discoloration, oil stains and detectable refrigerant molecules entering into breathable air.
Heavy buildup on indoor unit including the blower hub and wheel.
Alert on tstat indicates the secondary heat strips are active too long in season.
Compressor capacitor is failing.
Condenser fan capacitor is failing.
Hard start kit rendered useless.
Compressor inrush amperage exceeds manufacturer specifications.
Refrigerant levels read below manufacturer tolerance.
Vapor line missing insulation.
Disconnect box is shorting out.
Outdoor TXV has audible chattering.
Upon arrival homeowner claimed system performance issues and turned into an evaluation. Shared the history of evaporator coil leaks and freezing.
My diagn
Graford, TX 76449
riley.hobson@acgenius.com
Quote
Graford, TX 76449
Mark D.
Arrived to no cool on upstairs guest house unit. System is very low on refrigerant. Leak found in evaporator coil. Wrote estimates for repairing system and gave option of comfort advisor giving estimate on replacing. Customer did not want to move forward with repairs at this time. Customer declined repairs. Customer upgraded to the multi system home and budget protection plan today.
Graford, TX 76449
Don S.
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Graford, TX 76449
abel.sifuentes@acgenius.com
Technician arrived to home and talked to homeowner aswell as handing home questioner and asking where thermostat was located. Technician grabbed tools and started in air handler in attic, technician took pictures of everything. Technician checked blower wheel in good condition, plenums in good condition aswell as drain lines, did have drain protection, changed filter. Technician took electrical readings aswell as noticing uv bulb not on as it was out. Technician then checked insulation which was spray foam. Technician then moved to condenser unit outside, took panels off and washed thoroughly in and out. Technician then waxed unit and put panels back on and then took inrush amps of 80 amps, also hooking gauges up and refrigerant levels where in range. Technician checked capacitor which was also in range, after Technician wrote recommendations and talked to homeowner aswell as going over questioner. Homeowner agreed to recommendation of uv bulb replacement and wanted it done, technician
Graford, TX 76449
Mark W.
4/24/25 We'll need to give customer a call tomorrow and then I will get him an estimate depending on what all he wants us to do
