Service Areas

Install Amana 60k heat pump horizontal with high efficiency filtration, uv system, includes code kit, keep existing thermostat

Nothing is wrong with unit unit is operating correctly customer is hearing unit going to defrost so me and Jared told her to keep it in emergency heat she messed with the thermostat and took it out of emergency heat so I put it back into emergency heat unit is working customer refuses to pay service fee

For this call I performed two out of three super tune-ups. One of the units did not have a functional thermostat and I was not able to do the tune-up due to the fact. I offered installing homeowners thermostat, they opted to call Vivint because they are the ones that installed the faulty thermostat. I spoke with homeowner about condition of the older two units they are carrier brand made in 2008 because they expressed their concern for their high utility bills. I advised owner it is likely due to the old unefficiency of the units that they are using probably original to the home I offered a comfort advisor to come and give them a energy audit of how much they are actually spending on the two older units and give estimates for replacements for both older units. Homeowner did state that they have solar energy that is not functional and that the company that installed the solar panels went bankrupt. I let homeowner know that our comfort advisor could also offer a solution for their solar

Job is complete.

Stu- heating and cooling Delta in cooling was 22 degrees and in heating 50 degrees Changed filter, washed condenser Drains need a p trap, and a float switch Oem board has signs of premature failure, recommend replacement Compressor over amping, recommend soft start Flame sensor recommended, its the most common thing to go out Thank you for choosing comfort experts, have a great day

Customer wanted toilet pulled concrete poured and toilet reset with floor leveled customer said next wed works for him but it's not an emergency to him so if we have a lot of calls due to the weather to bump him out and let him know he understands we will have emergency and doesn't mind waiting

Today I returned for rec work of installing four ceiling fans along with other miscellaneous minor electrical in the attic and ceiling holes with spray foam all work is complete customer is happy the install crew will show up tomorrow to blow in the insulation thank you for choosing comfort experts!

Red lightning generator with stop alarm and 2800 code. Code caused by an auxiliary switch on the backside of the generator. Customer states that his grandchild was playing in the back yard and had accidentally flipped the auxiliary switch. Technician checked switches and cleared code. Performed function check. Generator operating normally at time of departure.

Came to job to give quote on adding a 50 amp generator plug and customer had a smaller generator that only did 120 30 amp so customer is going to look for a new generator and if she finds one she will call us back and we will be doing the job tomorrow in the middle of the day after our first rec work

Today I looked at heating and cooling on the system. I am happy to report that the system tested in tolerance on all aspects. TD in cooling was 20, TD in heating was 30. The unit could use a UV system in order to improve air quality.

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Today I looked at heat and cooling. Although the system works it is out of tolerance in many areas. Concerns 1 toasted up contactor 2 heat stress on defrost control 3 burnt out uv bulb The system is out of its ten year at this point putting more money in to it would be wasting money and I do not recommend it. Hes going system replacement route and will see the Ca today

Today I looked at heating and cooling. Although the system performs in tolerance, I have some concerns. 1. High inrush leading to loud bang on compressor startup 2. Biogrowth around the evaporator coil and blower motor 3. Defrost control board has burnt markings showing heat stress I recommend a soft start to help with the inrush, a UV light to deal with the biological growth, and replacing the defrost control board.

Installed new flue pipe sealed and fasten paid in full by credit card

For this job, I worked on a heating tune-up on this heat pump system. I went through all the mechanical and electrical parts of the system and checked for maximum efficiency. Customer was notified that she had boughten the wrong filters, and that her system needed a filter replacement as soon as possible. In the outside condenser, customer had a out of tolerance capacitor, which was replaced under warranty. Membership upgrade and surge protection we're recommended for her unit, customer mentioned she is in a budget and cannot proceed with any of these recommended things. Thank you for choosing Comfort experts, have a great day!

Came out for an emergency after hours evaluation supply water leak in the backyard this supply feeds their irrigation system we were unable to find a main ball valve to isolate the irrigation from the house water dug up and exposed the break it is right at a manifold and needs to be dug up further in order to make the repair we will rebuild the manifold install a ball valve to control that section in the future and install a yard access box for that ball valve the home is currently without water and this recwork is being scheduled for tomorrow afternoon Myles is going to finish this job

Found mini split out of freon gave customer estimate customer would like to wait at this time before making a decision talk to his wife

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Found system with burnt igniter and flame sensor 🔥 replaced parts unit working properly checked intirty of unit found system to be good collected payment by credit card

Customer called back into the office and dispatch had me return found no issue with the system and no reason to recall on the previous technician advised her if the noise from the system running in defrost mode is causing her a disturbance while sleeping she can simply use emergency heat left the thermostat set to 70 degrees per the homeowners request also explain to her that any further visits would incur an additional service fee Got no answer at the door and dispatch was unable to establish contact pausing this call so it can be removed

Came out for an evaluation homeowner was concerned about her hot water heater and decided to go with full replacement we are scheduling this for Monday for Myles and I to take care of together

Today on this job I looked at both heat and cool. Heating test in tolerance I replaced a flame sensor and ignitor.. Cooling the system has a high in rush so I installed a new soft start . System filter is clean and system is ready for work . They want a plumber to come out to quote a new water heater and want the em pan plumbed to the drain the ac is on. Requires that the water heater be raised up maybe. Set for this coming Wednesday at 10 am.

*found flue pipe to furnace destroyed unable to reattach will need run new all way out and secure and seal Email estimates customer wants talk with husband

Stu- replaced filter recently Delta in heating was about 35 degrees Delta in cooling was 20 degrees Recommended insulation, just a base upgrade by 11 r value points to raise it up to standard build code Surge protector is recommended to prevent damage to expensive technology, customer has DC inverter system and is very easy to get damaged by lightning and high voltage fluctuations A good blower clean is also recommended, to extend of your system a good blower is recommended to allow more airflow and efficiency to go up System is operational, thank you for choosing Comfort Experts, have a great day

For this job, I worked on a super tune-up on this straight electric system. I went through all the mechanical and electrical parts of the system and checked for maximum efficiency. Customer was provided with the information of the filters she needs for her electrostatic filter. Duct cleaning was recommended to customer for better air quality and to help with her cough and allergies. Micro air soft start was also recommended to help her unit, customer understood the benefits and wants to schedule a call for Monday the 26 of January at 12 pm to make a decision on either of these things. Thank you for choosing Comfort Experts, have a great day!