Highland Village TX
Highland Village AC & Heating Services
The purpose of your heating, air conditioning and ventilation system is to provide a comfortable and safe environment inside your home. This could be anything from keeping your home heated or cooled at your preferred temperature to improving the indoor air quality and circulation of your home to help fight against respiratory and other illnesses. Can you guarantee that your unit is running at its full potential and successfully providing the ideal comfort and safety for your Highland Village home? If you answer “no” to this question it is time to have your unit inspected. Call us today at 817-341-5149 to schedule your inspection!
Highland Village AC Repair & Replacement
If your unit is unable to be repaired and has to be replaced, we’re here to quickly get a new unit put in so you can get back to the comfort you deserve. All you have to do is choose a new system! We provide a wide range of HVAC units to choose from so we know that you will be able to find a new system that caters to your needs.
Our 5-star online reviews show that we are dedicated to customer satisfaction. We have made it our goal to leave you saying that you had a good experience with our company. We take pride in the work we do and always back our work with a 100% customer satisfaction guarantee. You will always be left satisfied and we will always leave knowing we have successfully assisted your family with your Highland Village AC repair needs.
Here For All Your HVAC Needs
Comfort Experts, Inc. has made it our mission to keep Highland Village families comfortable all year long and assure that your home is a safe environment. No matter the issue with your heating and cooling systems, we’re here to help. By offering AC inspection and repair, we can diagnose a malfunction quickly and fix the problem, returning your system to peak performance.
In addition to heating and cooling, we specialize in plumbing and electrical services so you don’t have to worry about hunting down multiple contractors. We take care of all your HVAC systems from start to finish. For the most comfortable call you’ll ever make, we’ll be here 24/7 at 817-341-5149 !
Recent Jobs and Reviews in Highland Village, TX
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Reviews
Great information provided. Very clear and useful. Feel confident we are safe and systems working properly
Professional and friendly service.
Mike was very nice and seemed to know what he was doing. The final report was thorough. I would request him again for our next service call.
Thank you Colby for first class service and excellent analysis and review.
We were scheduled on 4/24 from 2-7. They called at 7:20 and said they could not make it. Rescheduled 1 week later. "First in the morning" meant they arrived about 10:30. Tried to "upsale" us on 2 things (costing about $2,000 total). Said system was fine but "recommended a couple of things." We left the home for 5-6 hours. When we returned the AC was running but a message on the thermostat said there was a problem. Bottom line - the technicians did not turn on the outside unit when they completed their work. Thus, all we were getting was the fan blowing for 5-6 hours. This is a pretty bad review but it clearly defines our experience. We have been a customer for 5 years! We expect better.
Friendly, professional service.
Came by for "electrical inspection." Went quickly. No issues. Suggested we insert a "surge protector" that is now required on new construction. We declined.
Blake was super. Very courteous and knowledgeable . Comfort should be proud to have an employee such as Blake
Thank you Kellen for taking good care of us!
While service is very good, reserving a 7-hour window for when the technician will arrive is a bit much.
I called after midnight last night when my a/c didn’t turn on. Ryan came in to help out the team on his day off. (I asked him) I greatly appreciated the quick turn around on our service. We probably prevented a future call by having our other unit checked at the same time. Thank you for making this happen and thank you for the sweet lady answering the phone last night she was so helpful in telling me I could buy a membership even though you guys didn’t install these units. I never knew that before. I am sorry I don’t remember her name. I am having trouble receiving the emails so I need to check on why.
Absolutely recommend
Casey did a great job or checking both of our systems. We’ve used Comfort Air for 2-3 years and are very pleased.
The technician, I think his name was Paul, knew what he was doing. Very satisfied with his work. However, I realize Paul is young and still has to learn a few things, just like all of us. The initial visit Paul entered our home dressed appropriately. On this final visit, he comes in with his pants and belt at the bottom of his butt cheeks and about 8” of plaid underwear hanging out. This may seem appropriate to him on Saturday night, but it was very offensive to my wife and I, especially when in a business trip to our home. Paul is good at what he does, but his clothing display needs to be addressed. Tom Sibigtroth
Thank you for being super responsive to my call and sending Desmond out right away. Desmond is terrific! He got us all fixed up in no time! Thank you Comfort Experts.
Marshall was very thorough, friendly, and explained what he was doing very well! Comfort Experts overall did a Wonderful Job!
Job Locations
Customer request schedule installation for first call Monday next week. 50 gallon gas in garage
Performed plumbing tune up. Home is 5yrs old and all plumbing is working as it should t this time. Customer stated that he did not need the plumbing or electrical part of his membership as house is fairly new. I explained that the tuneup is part of the membership
I performed a super tune up I noticed the drain switch wasn't working.So I swapped it out and poured bleach down the drain lines A little bit of dust was bypassing the filter. I clean the condenser refrigerant in range
Arrived for super tune up Cleaned condensor and tightened connections All cooling and heating components are in tolerance Filter is clean Reccomended IAQ 200 or Germacide light for biological growth Reccomended primary drain saftey switch System left on cool at exit
Arrived for STU All components were working and in tolerance Recommend Insulation, IAQ 200 and membership upgrade Customer okayed IAQ 200 and membership Installed everything and system running befor I left
08/16/24 TS- repaired irrigation line in front yard that we repaired when we ran a new 1" pex water main. Repair on 90 degree 1" pvc irrigation line.
Replaced water softener. Customer needs to make sure in the winter it doesn't freeze. Recommended putting a box of some sort of box around the filter to keep it from freezing
Y
07/01/24 TS- repair water main line next too double check valve so they could turn the water back on. Half payment taken too install a new 1" water line pex in front yard 38ish ft. Not liable for irrigation water lines being broken. Will be back tomorrow with Mark W too finish job. First job in the morning after meeting 811 dig test number =
Adam B. completed annual plumbing tune up.
Repiped the valve for hose bibb in backyard installed new shut off and boiler drain hose bibb
Cooling side of the system we have 20° tD. Cap and contactor in good shape. Condensor is washed. The Evap coil is clean so far but blower motor is starting to brown up. System could use uv in the supply. The system in heating is fully functional and all conpenets are in tolerance.
Arrived for STU Due to lightning and thunder I talked to customer about it being unsafe to perform STU Customer understood but wants to be first call Saturday They need the technician to be at the house by 9 and need to be done by 10:30. They have something at 11. Called office and let them know too.
On arrival system was running and cooling producing a 17 degree delta. Indoor unit was clean and the drain lines flowed when flushed. Outdoor unit passed all electrical testing. I recommended an improved uv system to improve air quality and decrease maintance, a whole home surge protector to protect both the hvac system and the home, and a duct cleaning. Customer would like to receive a call and schedule me back out in September to do the whole home surge protector and duct cleaning.
This system is over amping out side. The cap tested in tolerance and the fan motor is running at 1 amp. The system could use a hard start kit and uv system to keep system Evap coil clean and air fresh. Sustem is cleaned and ready for cooling.
Plumbing inspection Home is 4 years old Plumbing is in great condition. Some corrosion on hot side supply line on water heater No leaks or broken fixtures at this time
Plumbing inspection Home is 4 years of age Plumbing system is in great shape No leaks or broken fixtures at this time
Arrived for AHC Replaced filter Recommend filtering at unit due to fresh air duct bypassing the current filter box Drains clear Furnace fine Blower and coil dusty Installed IAQ200 to eliminate biological growth contamination from system and air Washed condenser coil Capacitors, motors, and refrigerant fine System left in cooling at exit
After looking at his panel a replacement is recommended and he does seem very interested but at the time he needs to think about it allocate funds I will be making an estimate and sending that to him
Tech arrived at a warranty tuneup. Upon inspection, the capacitor was within specs. The contactor was in working condition. The condenser coils were hosed off to assist with air flow across the coils. The drain was clear and bleach was poured. Tech filter was dirty and replaced. The blower area was a little dirty. The Delta was within range. The heating system reached complete ignition. The customer was informed of recommendations today. He would like a quote for a panel replacement and whole home surge protector. Office was contacted but it was after hours. The system was functioning upon departure.
After arriving and getting to the electrical panel I checked and tightened all connections including grounds neutrals and mains I checked plugs in the kitchen dining room and wash room and all of them were wired correctly and gfci's were present in the proper locations, I did talk to them about a surge protector but they were not interested in getting one at this time
Tyler L completed an electrical etu when I opened up the panel I found no particular problems all of the connections were tight he had gfci's afci's no search protector but it was all wired correctly and then I tested plugs inside of the home all of which tested correctly he had GFC eyes in the correct spots I also tested the asci and talk to him about a surge protector he did talk about how they probably weren't going to be in the house for far too long so he wasn't very interested in getting one I did rebuttal with how they are becoming a mandatory thing nowadays so he might have to put one in if you would ever sell the house
On arrival the system was running and cooling. The indoor unit had a clean blower, coil, and clear drain lines. The unit produced a 20 degree delta. The outdoor unit passed all electrical tests. I recommended a drain treatment strip so that the customer would not need to treat his drain lines monthly and a whole home surge protector to protect his new house and ac system. Thanks for choosing comfort experts and have a great day!