Serving Balch Springs, TX & Surrounding Areas Since 1962
Simple Answer: We always answer the phone, and come when you call to fix what needs fixed — and we stand behind our word and our work.
Plus you can count on getting a Certified AC Genius, Plumbing Genius, or Electrical Genius. Which means we don’t use “salesmen in disguise” or “selling techs,” like other home service companies. Instead we have our own training center to ensure you always get the honest expertise required to repair your problem right, right then and there.
Let me start off by expressing my complete gratitude to Comfort Experts and specifically Adam B. He went above and beyond in helping us with our plumbing and installation needs. He walked us through everything and made sure to look out for us as customers. He was a joy to talk to and he made the process as seamless as possible. I would highly recommend utilizing this company again.
Garrett and Gomez's professionalism were the best representatives of your company that I have seen in several years. On time ID problem offered solutions and recommendations and completed work quickly. Finally cleaned up work area.
This company goes above and beyond with customer service. They truly care about their customers, and it shows with everyone you come in contact with over the phone and in person. My technician Colby was unbelievable. He wasn't rushing and was extremely kind to my VERY inquisitive daughter. I would highly recommend them to anyone!
Garrett Y. was our service technician and came with all the equipment needed to perform our annual Spring tune-up. He was extremely knowledgeable and very professional during his time at our home. He has been trained well, with a thorough understanding of all the workings of our HVAC unit, both inside and outside. He also made some recommendations about other services offered to protect our HVAC investment. He was an absolute joy to have in our home and we would love to have him back again.
Mark W and Wade were fantastic. They were quick and efficient. Mark explained the care of the tank well and they explained everything as the they worked. Definitely will be referring them and Hobson/ Comfort Experts to family and friends.
So happy we went with Comfort Experts! We were able to get someone out right away after we called them to check our current A/C. Justin P came out and handled all of our concerns AND the repairs we chose in the same day. It didn't feel like someone was just trying to find line items to make money off of. He was informative and not pushy at all, while also being very patient with my kiddos (they always want to know what tools are being used lol). Not sure if everybody at this place is like Justin but we had a great experience! My husband is most impressed by how clean the A/C unit was after he cleaned it for us. 10/10
Because our water in this area is not the best we have had to use salt to soften it, and then we had to add a reverse osmosis faucet in the kitchen so that we could actually cook without all the salt and so forth. When Daniel came out from Comfort Experts to do a routine inspection for us, he told us about Halo ultimate that would not have to use salt and would do such a good job that we wouldn’t have to use the reverse osmosis and that we wouldn’t have to do anything to it for 10 full years. We told him that we would be gone that morning for several hours, but would leave the garage door up so that he could work. By the time we got back, he was already through. He had cleaned up. He had flushed out the hot water heater and was telling us exactly what we needed to do for the next couple of days until he could come back out and turn the system on. We not only love the Halo system, but can’t say enough for Daniel. He has a really fun personality and made us feel both comfortable and confident. Thank you Comfort Systems and Daniel!!
Mark Watkins did a great job with plumbing and electrical work and installation of my new washer/dryer unit. I highly recommend Mark and Comfort Experts!
Excellent service. Daniel H. Came out to do our annual inspection. He pointed out things to watch. He addressed our concerns with our water. He explained various options and helped us pick the right one for our house. He is very knowledgeable and courteous. Thank you Daniel H & Comfort Experts!
Balch Springs AC & Heating Services
The purpose of your heating, air conditioning and ventilation system is to provide a comfortable and safe environment inside your home. This could be anything from keeping your home heated or cooled at your preferred temperature to improving the indoor air quality and circulation of your home to help fight against respiratory and other illnesses. Can you guarantee that your unit is running at its full potential and successfully providing the ideal comfort and safety for your Balch Springs home? If you answer “no” to this question it is time to have your unit inspected. Call us today at (817) 341-5149 to schedule your inspection!
Balch Springs AC Repair & Replacement
If your unit is unable to be repaired and has to be replaced, we’re here to quickly get a new unit put in so you can get back to the comfort you deserve. All you have to do is choose a new system! We provide a wide range of HVAC units to choose from so we know that you will be able to find a new system that caters to your needs. Our 5-star online reviews show that we are dedicated to customer satisfaction. We have made it our goal to leave you saying that you had a good experience with our company. We take pride in the work we do and always back our work with a 100% customer satisfaction guarantee. You will always be left satisfied and we will always leave knowing we have successfully assisted your family with your Balch Springs AC repair needs.
Here For All Your HVAC Needs
Comfort Experts, Inc. has made it our mission to keep Balch Springs families comfortable all year long and assure that your home is a safe environment. No matter the issue with your heating and cooling systems, we’re here to help. By offering AC inspection and repair, we can diagnose a malfunction quickly and fix the problem, returning your system to peak performance. In addition to heating and cooling, we specialize in plumbing and electrical services so you don’t have to worry about hunting down multiple contractors. We take care of all your HVAC systems from start to finish. For the most comfortable call you’ll ever make, we’ll be here 24/7 at (817) 341-5149!
Recent Jobs and Reviews in Balch Springs, TX
Rated 5.0 out of 5 stars based on 2 customer reviews
I called Comfort Expert late on a Friday night. I was not expecting anyone to answer and was about to hang up when my other line was ringing and it was someone calling me from Comfort Expert. Thank you Brittany for responding so quickly. Great customer service and excellent turnaround on completing the job the next day. You guys are great!
