Simple Answer: We always answer the phone, and come when you call to fix what needs fixed — and we stand behind our word and our work.
Plus you can count on getting a Certified AC Genius, Plumbing Genius, or Electrical Genius. Which means we don’t use “salesmen in disguise” or “selling techs,” like other home service companies. Instead we have our own training center to ensure you always get the honest expertise required to repair your problem right, right then and there.
The purpose of your heating, air conditioning and ventilation system is to provide a comfortable and safe environment inside your home. This could be anything from keeping your home heated or cooled at your preferred temperature to improving the indoor air quality and circulation of your home to help fight against respiratory and other illnesses. Can you guarantee that your unit is running at its full potential and successfully providing the ideal comfort and safety for your Watauga home? If you answer “no” to this question it is time to have your unit inspected. Call us today at (817) 341-5149 to schedule your inspection!
If your unit is unable to be repaired and has to be replaced, we’re here to quickly get a new unit put in so you can get back to the comfort you deserve. All you have to do is choose a new system! We provide a wide range of HVAC units to choose from so we know that you will be able to find a new system that caters to your needs.
Our 5-star online reviews show that we are dedicated to customer satisfaction. We have made it our goal to leave you saying that you had a good experience with our company. We take pride in the work we do and always back our work with a 100% customer satisfaction guarantee. You will always be left satisfied and we will always leave knowing we have successfully assisted your family with your Watauga AC repair needs.
Comfort Experts, Inc. has made it our mission to keep Watauga families comfortable all year long and assure that your home is a safe environment. No matter the issue with your heating and cooling systems, we’re here to help. By offering AC inspection and repair, we can diagnose a malfunction quickly and fix the problem, returning your system to peak performance.
In addition to heating and cooling, we specialize in plumbing and electrical services so you don’t have to worry about hunting down multiple contractors. We take care of all your HVAC systems from start to finish. For the most comfortable call you’ll ever make, we’ll be here 24/7 at (817) 341-5149!
Garrett was knowledgeable and answered all my questions. Friendly and ensured all my concerns were addressed. Great service!
Zachery is your man ! He’s good. But the price is too high
No one caught that my unit was still under warranty and tried to sell me thousands in a new unit. I got a second opinion and right away saw my unit still was under warranty. Coils ordered, Freon filled up, and will be replace all for under $2k.
The tech was a fantastic guy who knew what he was doing. I highly recommend this guy. The only negative was way over priced ! A fair price would’ve been $350.00 but I paid $694.00. My opinion shop around for a cheaper rate of go on utube learn to do it yourself.
Very knowledgeable and professional
Service was good. Communication with office wasn’t good though. I booked an appointment for the 8 AM to 12 noon window and then I was asked to pay the $99 service fee upfront to guarantee my time so I did. But nobody showed up until close to 130.
Knowledgeable and kind. He was in our attic almost 5 hours in 100° heat and still was able to be kind and professional.
Daniel answered all of our questions. He gave us 2 options to choose from. Great job Daniel.
We called at 2:00 pm and Daniel was in our house by 5:00 pm. He explained the issue of our AC he got is fixed right away. Daniel was very professional and has a great work ethic. Thank you!!
She's very professional in answering my call
Cody Brooks was amazing—professional, thorough, and knowledgeable. I will be asking for him by name next time.
Cody Brooks was knowledgeable and professional. He was thorough and made sure everything was in perfect working order. Thank you, Cody.
Brock made sure our AC was ready for the Texas heat
Brought and his assistant were fantastic. Service technicians. Got me squared away quickly. i'm extremely happy with their service.
Needed help with pipe issue due to winter storm. Quickly diagnosed the issue and fixed it within minutes of arriving on site.
Zac solved all problems & provided a better, more cost-effective long-term option to protect my system & address my allergies.
Tyler was very professional and courteous and was able to provide me the info needed to get my issue resolved.
Efficient thorough courteous!
Steven was very knowledgeable and thorough!! He communicated everything he found in a very professional manner! I would definitely recommend Comfort Experts to everyone!!
Blake was fantastic and very professional.
Wet professional and polite
Friendly, knowledgeable and helpful. Answered all my questions and addressed all my concerns.
Great job
Jhordan was the icing on the cake!!! So, about twenty years ago, my a/c went out. Comfort Experts were the ones who did the replacement. Fast forward to late last week, the old unit has decided to retire… Comfort Experts to the rescue! From the service tech who got my old unit to limp by for a few more days, to the salesman who explained all the options and didn’t try to sell me stuff I didn’t need, nor the most expensive packages, to the highly professional installer extraordinaire, Jhordan! Here’s to great service from a great company!
Came to house for electrical inspection and found multiple issues in house and talk to customer about fixing those issues customer had Challenger panel and talk to him about it and why it needs to be changed obviously price was an issue bc panel changes can be a little expensive but informed them on it and also talk to him about other things that could be taken care of instead to help with the the panel's life and bringing back up to code
Upon arrival condensor was off and indoor unit was running Performed evaluation Indoor coil has sever build up of dirt/calcification on under surface and deep into the coil – 0 light showing through coil Reccomended cleaning – not guaranteed to remove all the build up due to calcification – performing the process would also have high caution to coil integrity Both indoor and outdoor motors are overheating Indoor motor has loose rod/bearings – video uploaded Indoor motor cage has severe build up affecting system performance Reccomended both indoor and outdoor motors with cage cleaning Indoor motor OEM with bracket rubber seals – original will tear apart from degradation Primary electrical control unit (high voltage) has pitting and burns Reccomended new control unit Due to severe build up affecting airflow and system performance – unable to accurately determine refrigerant Leaked searched outdoor and top of indoor coil – no leaks found during operation, but cleaning coil could indrodu
Performed evaluation Upon arrival system was cooling – holding 72 on thermostat Found primary drain line clogged after testing – turns off compressor once saftey switch has been activated – filled with just 2 cups of water from gallon Cleared line and installed microbial drain pan treatment strip System left on cool at exit
On arrival system running and cooling as intended producing adequate delta. Indoor unit passed all electrical testing. With customers permission I installed a drain treatment strip, 20 by 20 April aire filter upgrade, an iaq 200, and sprayed sanitizing spray through ductwork and system. Outdoor unit passed all electrical testing. System running and cooling as I left.
For this job I performed a complimentary plumbing inspection of all plumbing fixtures in the residence.
Performed evaluation Upon arrival indoor system was not operational Found high voltage power to low voltage on transformer not operational Due to status of system functionality caused by age/condition of system and home surge. more reccomendations can be made after transformer has been replaced once power has been restored Further diagnosis will be reccomended Reccomended transformer Scheduled comfort advisor Tomorrow 05/07/25 5pm-7pm
Arrived for CTU filter ok but should be replaced relatively soon Drains are clear Blower and coil free of dust but there is bacterial growth in the air handler that should be eliminated with a UV system Delta is fine Washed condenser coil Replaced dual run cap under warranties Compressor exceeding LRA slightly and should have a start kit added to start correctly Defrost board has a slight hot spot and should have surge protection added to prevent premature failure of components Homeowner will discuss options with his wife and get back to us
Estimate to install a customer supplied tankless water heater Customer will call us when she has the unit at her house
For this super tune-up I inspected the customers air handler and condenser, all equipment was measuring within manufacturer's specs and running well. I tightened up all the high voltage connections as some of the lugs were loose. All in all the system is functioning well in both heating and cooling modes.
Came to job to give quote on making junction boxes in attic And also doing a panel change or just adding a disconnect
For this cooling tune-up I inspected the customers air handler and condenser. All equipment was measuring within manufacturer specs and running well with the exception of the compressor overamping on startup. I highly recommend a start kit to lower and keep amp draws down especially during the hotter months.
Arrived for CTU Filter fine Drains clear Declined pan strip Blower very dusty and the coil has bacterial growth Declined cleaning and UV system Washed condenser coil Capacitors, motors, and refrigerant fine Insulation is inconsistent through the attic but under code throughout Declined adding more today
Returned today to replace toilet flange and reset customers toilet.
NOT A CALLBACK. customer had pinhole leak in copper in wall behind toilet. I was able to repair it after pulling toilet. Will return tomorrow to replace toilet flange and reset toilet.
Tune up on 2015 Coleman heat pump checked all components and operation of equip,ent attic needs to have insulation added. Filter is upgraded and uv light has been added. No compressor saver
Customer had blocked kitchen drain I was able to successfully clear with sewer machine as well as 2 angle stops I replaced with new quarter turn stops.
For this evaluation the customers system was only blowing out hot air, with the indoor and outdoor both running. The heat pump was only running in heating even with a call for cooling. There was not 24V between C and O, and when I bypassed the thermostat the system started cooling indicating the Nest thermostat was bad.
Quoted a level 2 36k heat pump closet upflow, code kit, easy start,April Air filtration and level 1 duct cleaning for $15,862
Performed super tune up Condensor is clean – replaced filter Delta 14 Performed evaluation System is low on refrigerant Leaked searched and found leak in indoor coil – video uploaded Reccomended coil replacement Reccomended refrigerant Reccomended insulation Reccomended duct cleaning Reccomended soft start kit for new system Reccomended April air kit for new system – current system has 1 inch filter base Comfort advisor scheduled 03/14/25 9am-10am
Arrived for STU replaced filter Drains clear Furnace components fine Blower and coil dusty from bypass air Washed condenser coil Capacitors, motors, refrigerant, and start kit all fine Recommended full system cleaning with IAQ upgrades. Homeowner will discuss with her husband and get back to us
Customer had whole home blockage that I was able to clear from outside clean out. Upon camera inspection everything looked good aside from aging cast iron.
Plumbing work –Pressure test — leak search – by Adam B
2/3/25 Need to return tomorrow morning to complete the additional work for this job. Will pick up materials needed for all repairs 4 hour job