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HVAC, Plumbing, & Electrical Services in Rockwall, TX

Brett and Brian Hobson at Comfort Experts Fort Worth

Why Comfort Experts

Serving Rockwall, TX & Surrounding Areas Since 1962

Simple Answer: We always answer the phone, and come when you call to fix what needs fixed — and we stand behind our word and our work.

Plus you can count on getting a Certified AC Genius, Plumbing Genius, or Electrical Genius. Which means we don’t use “salesmen in disguise” or “selling techs,” like other home service companies. Instead we have our own training center to ensure you always get the honest expertise required to repair your problem right, right then and there.

See What Your Neighbors Say

07/31/2025
I like Comfort Experts. I been there customer many many years. Colby, my a/c today, he quickly determined the problem and got my a/c running. I am so grateful for his knowledge and professionalism and dedication to excellence service. Thank you.
I contacted Comfort Experts for their $49 A/C tune up special. Justin P arrived on time and explained in detail the scope of the inspection and services provided. Justin was very attentive as he not only listened to my questions but then answered all of them with great detail. Justin performed the inspection and cleaning of our A/C system and provided a very detailed assessment of his findings complete with detailed photos. I couldn’t have been happier with his work ethic and professionalism. If I were a business owner, he would be exactly the type of employee I would hope to hire! Excellent service, very knowledgeable, and a great attitude. Thank you Justin, I have found my new A/C service company moving forward!
Want to thank Michael for his quick response to my AC issues. Quick to diagnose the issues showed his expertise in ac repair. Explained everything needed that I easily understood to make the repairs at a reasonable price and had us up and running in a short period of time. Michael made me feel like family in the short period of time he was here which was just another reason why I will always use the services of Comfort Experts for my future AC repairs.
Colby was amazing with his service. He showed up in a timely manner and was very informative. Colby was able to detect the false trigger by the unit and was able to resolve our issues fairly quickly with little to no fuss. We would definitely recommend Colby to anyone.
Justin was on time and very polite. He was very knowledgeable and took his time to explain every aspect of the needed repairs. Cleaned my outer system and looks great.
Comfort Experts were great!
I noticed in late afternoon on a hot summer day (a Sunday no less) that the house was getting warmer, then noticed the AC wouldn't even kick on.
I called their after hours office line & they had someone out very quickly.
The technician, Garrett, was polite, knowledgeable & ensured I understood what was happening & what he needed to do throughout. I trusted what he was telling me based on my limited knowledge from hearing my dad's conversations (a former Heat & AC technician), no "single lady at the mechanic shop" shenanigans.
I will definitely be calling them again when the need arises in the future.
Cooper was amazing. He did a great job! He was very personable, professional, thorough and helpful explained all the work and processes. Both installs look and work great! Huge thank you.
Danny with Comfort Experts out of the Kennydale office was fantastic. He checked everything and replaced a part that was old and not working properly. I’ve been satisfied for years. I pay my monthly fee and have done so for years . It has paid for itself many times over.
Alex was friendly and professional. The crew was quiet and cleaned up very well after their work was done. All members of the crew were nice to my dogs. He explained all the work that was done, showed me pictures and explained why they moved from one size duct to another. When they left, he made sure I understood what work was done and insured that the house was clean. I would have that crew in my house again to make repairs.
Mark W & Hunter are courteous and professional. They repaired our AC and even took care of some maintenance to help prevent future issues. It's great to feel cool again! Many thanks to these fine gentlemen.

Rockwall AC & Heating Services

The purpose of your heating, air conditioning and ventilation system is to provide a comfortable and safe environment inside your home. This could be anything from keeping your home heated or cooled at your preferred temperature to improving the indoor air quality and circulation of your home to help fight against respiratory and other illnesses. Can you guarantee that your unit is running at its full potential and successfully providing the ideal comfort and safety for your Rockwall home? If you answer “no” to this question it is time to have your unit inspected. Call us today at (817) 341-5149 to schedule your inspection!

Rockwall AC Repair & Replacement

If your unit is unable to be repaired and has to be replaced, we’re here to quickly get a new unit put in so you can get back to the comfort you deserve. All you have to do is choose a new system! We provide a wide range of HVAC units to choose from so we know that you will be able to find a new system that caters to your needs.

Our 5-star online reviews show that we are dedicated to customer satisfaction. We have made it our goal to leave you saying that you had a good experience with our company. We take pride in the work we do and always back our work with a 100% customer satisfaction guarantee. You will always be left satisfied and we will always leave knowing we have successfully assisted your family with your Rockwall AC repair needs.

Here For All Your HVAC Needs

Comfort Experts, Inc. has made it our mission to keep Rockwall families comfortable all year long and assure that your home is a safe environment. No matter the issue with your heating and cooling systems, we’re here to help. By offering AC inspection and repair, we can diagnose a malfunction quickly and fix the problem, returning your system to peak performance.

In addition to heating and cooling, we specialize in plumbing and electrical services so you don’t have to worry about hunting down multiple contractors. We take care of all your HVAC systems from start to finish. For the most comfortable call you’ll ever make, we’ll be here 24/7 at (817) 341-5149!

Recent Jobs and Reviews in Rockwall, TX

Rated 2.0 out of 5 stars based on 1 customer reviews

Our Local Reviews by City

Reviews

Annual Service
Was given an appointment time between 10 AM and 5 PM. Technician out to shop till 7 PM that night I was given the option to reschedule but I’ve already wasted entire day waiting on him. It seems like he was trying to sell me things that should’ve already been brought up in the past not very happy this company at all plan on moving out to a different company after my warranty is over. Do not use this company if you are looking to use them for a new insulation or service poor service from day one.
DougRockwall, TX 75032

Job Locations

adam.brockelman@acgenius.com
[email protected]
Customer has to submit our estimate to his warranty company said they will pay us directly. He does not know how long it will take them to approve the amount. Also the garage is packed full of stuff had to walk over the top of it to get water heater. Customer will have to make a pathway for us to get to water heater so we can replace it for him.
Rockwall, TX 75032
Zak L.
Zak L.
Arrived fit service Eval Contactor failed due to ants Replaced System low on refrigerant Homeowner will discuss with his wife before making decision about replacement
Rockwall, TX 75032
garrett.young@acgenius.com
[email protected]
For this eval I showed up to the customers home and he stated his unit was not blowing out cold air. When I got to the out door I could hear the compressor trying to turn on but unsuccessfully. I opened up the electrical panel and saw the wiring had burnt and broken off from the capacitor. The capacitor was out of tolerance and the contacter was buzzing loudly indicating that was failing. Customer wanted to replace both so I did and upon doing so the fan and compresser fired up. When I gauged up refrigerant levels looked good for this system being 18 years old and R-22. I talked to the customer about replacement versus repairs and he said that he was going to get in contact with his Home Warranty company for an estimate from them first.
Rockwall, TX 75032
Alec G.
Alec G.
During inspection verify the systems were working properly During inspection discovered that all the capacitors for the condensers or below tolerance and we're barely keeping the systems going Spoke to customer about pastors being below tolerance and spoke about price with membership discount and customer stated that he still has parts warranty with the systems and said he was going to reach out there so he didn't have to pay for the capacitors Left customer South with systems operating properly and cooling
Rockwall, TX 75087