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HVAC, Plumbing, & Electrical Services in Prosper, TX

Brett and Brian Hobson at Comfort Experts Fort Worth

Why Comfort Experts

Serving Prosper, TX & Surrounding Areas Since 1962

Simple Answer: We always answer the phone, and come when you call to fix what needs fixed — and we stand behind our word and our work.

Plus you can count on getting a Certified AC Genius, Plumbing Genius, or Electrical Genius. Which means we don’t use “salesmen in disguise” or “selling techs,” like other home service companies. Instead we have our own training center to ensure you always get the honest expertise required to repair your problem right, right then and there.

See What Your Neighbors Say

Mark D and Tyler B were very professional and knowledgeable. My electric bill had jumped and I knew something had been going on with the outside unit sounding bad. Mark explained what happened and got me fixed right away.
Thanks for the great service!
Michael and Alonso came out to assess our AC which had stopped cooling in the upstairs for about a week and turns out the "return duct" had some damage of the metal ring that goes around to I guess keep it secure and hold its cylinder shape. It's impossible to know when or how it got damaged whether by the installers or the duct cleaners we had in earlier this year. Although they weren't able to fix the issue, they were able to identify the problem and get me scheduled for their Expert to come out the next day to fully assess. They were professional, seemed knowledgeable and quick to complete the assessment and get me on the schedule.
I've owned my house for about five years now, and have trusted Comfort Experts to do much of the repair and maintenance work on it, with outstanding results.

But nothing compared to the scope of my most recent project, a partial re-plumbing of all the fast-deteriorating (and close to breaking) galvanized pipe running throughout my 1920s house – most of which was creatively installed in bizarre ways, many years ago.

So of course, Comfort Experts was my first call.

And I'm incredibly glad it was, because as challenge after challenge was uncovered, the Comfort Expert team worked through and overcame each of them – from an oddly-placed waterline, to the excavation and installation of a new water main through a yard filled with rock and tree roots (shout-out to C&R Excavation!), to reaching barely-accessible areas of the crawl space under the house to replace difficult-to-reach pipes. Etc.

It was a true team effort, and the Comfort Experts technicians handled everything in stride with determination, patience and professionalism.

Tyler B. – only two weeks into his role at the time – was already insulating pipes, navigating the crawl space, and digging holes like he'd been on the job for months.

Zach answered the call when he was needed; squeezing into ridiculously small spaces to access areas otherwise impossible to reach.

Daniel was with me every step of the way, and I was less anxious about the entire project knowing that it was in his very capable hands. He confidently navigated each unforeseen issue – and there were many – while patiently answering my questions and constantly troubleshooting issues with the team.

And then there was Mark W., who was everywhere and seemingly capable of doing everything. He was in the attic running a new drain line for my HVAC. He was under the house installing new pipe. He was hopping into holes with a jackhammer to assist the excavation team. He had a tool for everything, and an answer to every question, and his high standards for excellence – for his own work and that of his team – also gave me great peace of mind.

What started out as a seemingly simple project ended up taking a full 3.5 days – but I am so grateful that Comfort Experts got it done, and was able to do it right. My 100-year old house will stay standing a little while longer thanks to them!
Zak came the same day and was very professional and informative about the issues we had with our AC unit. Even though we fixed our problem without needing to use the services recommended...I still do recommend Comfort Experts(Zak L) for coming out and being patient. In the future I will contact Comfort Experts if needed Thank you
Adam did a great job replacing our aging water heater. He was quick and efficient and answered all our questions thoroughly. He gave us a tutorial when he was finished and made sure we understood all the components. Now we have greater peace of mind!
Adam did such a great job installing our new water heater today. He was very quick, very efficient, and he took great care to show us all about each component. He answered all our questions and gave us a great tutorial when he was finished. Zach also was a great helper, because that old water heater was HEAVY!! Adam is another reason we stay with Hobson Comfort Experts. Highly recommend!!
Cooper not only repaired the major issue, he made sure to address anything he could during initial inspection. Gramps (100yrs this year) really needed that snake treatment for his toilet, and I am so happy to have a free-flowing home again!!
Alex and Kealan did an amazing job on my mini split install. Thank y'all so much for your attention to detail and excellent workmanship. If you are getting anything installed by Comfort Experts, know that you will be taken care of.
Professional, knowledgeable, and arrived within timeframe given. I appreciated using their friendly service from the first phone call to receiving this survey. I was able to clearly understand all the steps needed to getting my AC to perform at its best. Yes, I would recommend and use them again.
Had an issue after hours and they were able to send someone out same day and get it back up. Zak and Alonso provided great service and walked me through all my options. Will use again for any other issues.

Prosper AC & Heating Services

The purpose of your heating, air conditioning and ventilation system is to provide a comfortable and safe environment inside your home. This could be anything from keeping your home heated or cooled at your preferred temperature to improving the indoor air quality and circulation of your home to help fight against respiratory and other illnesses. Can you guarantee that your unit is running at its full potential and successfully providing the ideal comfort and safety for your Prosper home? If you answer “no” to this question it is time to have your unit inspected. Call us today at (817) 341-5149 to schedule your inspection!

Prosper AC Repair & Replacement

If your unit is unable to be repaired and has to be replaced, we’re here to quickly get a new unit put in so you can get back to the comfort you deserve. All you have to do is choose a new system! We provide a wide range of HVAC units to choose from so we know that you will be able to find a new system that caters to your needs.

Our 5-star online reviews show that we are dedicated to customer satisfaction. We have made it our goal to leave you saying that you had a good experience with our company. We take pride in the work we do and always back our work with a 100% customer satisfaction guarantee. You will always be left satisfied and we will always leave knowing we have successfully assisted your family with your Prosper AC repair needs.

Here For All Your HVAC Needs

Comfort Experts, Inc. has made it our mission to keep Prosper families comfortable all year long and assure that your home is a safe environment. No matter the issue with your heating and cooling systems, we’re here to help. By offering AC inspection and repair, we can diagnose a malfunction quickly and fix the problem, returning your system to peak performance.

In addition to heating and cooling, we specialize in plumbing and electrical services so you don’t have to worry about hunting down multiple contractors. We take care of all your HVAC systems from start to finish. For the most comfortable call you’ll ever make, we’ll be here 24/7 at (817) 341-5149!

Recent Jobs and Reviews in Prosper, TX

Rated 4.5 out of 5 stars based on 8 customer reviews

Our Local Reviews by City

Reviews

Excellent service
Daniel S. was prompt, explained what needed to be done and took care of it. He’s polite and wanted to make sure it was done and ready for the the seasons!
SarahProsper, TX 75078
Don was very professional
MarkProsper, TX 75078
Excellent service
Daniel was very helpful, explained things along the way and gave pointers to keep our system running smoothly in the future!
SarahProsper, TX 75078
Review
(Translated by Google) HVAC tune-up (Original) HVAC tuneup
Sonny MoyersProsper, TX 75078
Owner
6 hour wait. Promised first call at 10am. Completed minor repair at 4:15pm.
SonnyProsper, TX 75078
Great Service
SudharsanProsper, TX 75078
Awesome service and pricing
Jordan did an excellent job. Very professional and courteous
ReginaldProsper, TX 75078
Service
Very good job.
SonnyProsper, TX 75078
Awesome
Great job
R David Prosper, TX 75078

Job Locations

colby.finch@acgenius.com
[email protected]
Customer is going to hold off on replacing HVAC for the time being and save up to ideally do both systems in the next year or two. Tony would like me as his technician from now on.
Prosper, TX 75078
abel.sifuentes@acgenius.com
[email protected]
Pricing on this estimate is to replace the existing Frost Free Hose bib, which has a continual drip. Customer would like it replaced. Comfort Experts will shut water off to the residence to be able to goremove the existing hose bib. Once the hose bib has been removed, we will install a new Frost Free Hose bib. Upon completion, we will test the new install to ensure there are no leaks and the hose bib is functioning properly. *Comfort Experts is not responsible for repairs to the brick exterior, should we need to remove any bricks to access the point of connecting for the hose bib.
Prosper, TX 75078
colby.finch@acgenius.com
[email protected]
On arrival breaker was tripped at main panel to ac condenser. Found contactor blackened and in poor condition. Was able to run the machine by rearranging wires and found the system producing a subcool of 6. System is designed and was installed at a 9 subcool indicating the system is leaking refridgerant. Leak searched and found very intermittent pings in evaporator coil along with significant rust. Replaced contactor and respaded burnt wires with customers permission. Once completed I turned the system back on and had no high voltage passing through the disconnect. Informed customer and replaced breaker at disconnect versus replacing full disconnect. System running and cooling once complete. Recommended speaking with a comfort advisor about replacement due to age and condition of system and the likelihood of future repairs and downtime. Will follow up on Thursday around 6 to see if they would like to get quotes and get today's repairs waived with a new system. Thanks for cho
Prosper, TX 75078
michael.martinez@acgenius.com
[email protected]
Performed cooling tune up Washed condensor and tightened connections Delta 17 – refrigerant is good All cooling components are in tolerance Replaced filter Reccomended home and budget plan Reccomended Drain saftey Reccomended soft start or compressor saver Reccomended capacitor Reccomended primary electrical control unit Reccomended 26×54 1/2 attic tent Homeowner will contact home warranty for system repairs/concerns System left on cool at exit
Prosper, TX 75078
adam.brockelman@acgenius.com
[email protected]
Arrived onsite customer was concerned for water heater cause shower were not getting hot in master bathroom. Inspected everything and the water heater is putting out hot water to all the fixtures in home except the master bathroom. Recommend changing out shower cartridge the homeowner said he knows how to change the cartridges out will do it himself.
Prosper, TX 75078
jonathan.brockway@acgenius.com
[email protected]
I changed one of the systems filters and both blowers were a little dirty one drain pan had rust both coils have corroded a little bit.the duct are very dirty need a duct cleaning inducer motor amperage within tolerance condenser outside. One of them had a capacitor out of tolerance recommend changing it out. All amperage is within range and refrigerant within tolerance customer want a plumber to come out on Monday the 27th any time after 4 to check out why there are Little Rock’s coming clogging the faucets and not getting as hot
Prosper, TX 75078
michael.martinez@acgenius.com
[email protected]
Arrived for evaluation System down at arrival Compressor not running at start Found capacitor failed to run Replaced capacitor – system running Reccomended home and budget plan System left on cool at exit
Prosper, TX 75078
Lisa M.
Lisa M.
Prosper, TX 75078
jonathan.brockway@acgenius.com
[email protected]
Zoom board defective Delta at 20 refrigerant looks good capacitor at a tolerance does not want to change out could not clean condenser cuz a short hose
Prosper, TX 75078
jonathan.brockway@acgenius.com
[email protected]
Zoom board defective Delta at 20 refrigerant looks good capacitor at a tolerance does not want to change out could not clean condenser cuz a short hose
Prosper, TX 75078
garrett.young@acgenius.com
[email protected]
For the evaluation I showed up to the customer's home for a no cool. I took a thermal image of the supply where it was blowing out at 76°. The customer stated his neighbor had added some are 410A yesterday, roughly 2 lb. At the condenser I gauged up and I had a 63⁰ SH, 0⁰ SC indicating the system is extremely low on refrigerant. I opened the coil panel and instantly saw vapor leaking out and found the leak on one of the capillary tubes. The customer has a substantial leak in the evaporator coil. I talked to customer about the cost of replacement and he would like to talk to a CA Monday 5 August.
Prosper, TX 75078
Jerred G.
Jerred G.
Gave customer estimate on adding a sink light above sink. 2 different options. One to add to existing lighting in kitchen. A second one to install new dimmer and put light on separate switch. Interested in membership but not ready to bite.
Prosper, TX 75078
Lisa M.
Lisa M.
Daniel S. completed annual hvac tuneup.
Prosper, TX 75078
Daniel S.
Daniel S.
Arrived for two system STU All components were working and in tolerance besides the upstairs cap Recommend compressor savers, dual cap and duct cleaning Customer wants to wait
Prosper, TX 75078
adam.brockelman@acgenius.com
[email protected]
Arrived onsite was able to find the prv valve in the flower bed and adjusted the valve so that the pressure would be coming out better. On previous water pressure was 40 psi. I adjusted prv to 75 psi
Prosper, TX 75078