Simple Answer: We always answer the phone, and come when you call to fix what needs fixed — and we stand behind our word and our work.
Plus you can count on getting a Certified AC Genius, Plumbing Genius, or Electrical Genius. Which means we don’t use “salesmen in disguise” or “selling techs,” like other home service companies. Instead we have our own training center to ensure you always get the honest expertise required to repair your problem right, right then and there.
Good morning sunshine ! Mr Cooper is a great addition to this organization! He showed up on the expected time. Very friendly and knowledgeable. I would always recommend Hobson Air / Comfort Expert to take care of any of your needs to keep your home up and going! Thank you for your support and efforts!
Cody was amazing. Showed up on time and found problem right away. Had me cooling and comfortable again in short period of time for a very reasonable price! Comfort Experts will be who I call from now on!
Wednesday, 5/21/25 My experience with Comfort Experts was very good. We were able to schedule a tech to come out the same day. The technician was friendly (and talkative) and gave a knowledgeable report of the issue, then showed me the readings spent time explaining why they were bad and why he came to his conclusions. I needed a new system. The salesman did a great job of explaining our options with the pros and cons of each. Their professionalism sealed the deal. They were able to schedule the install for two days after the purchase. The techs that installed the system were just as friendly and professional as the others. They finished the installation in one day, so we hada cool air and a new system for that night.
Thank you for your help and quickly responses to fix our system.
Saturday, 5/24/25 The system stopped working, so we called them back out. Justin Pennington came out to assess the issues and was able to fix the problem to get the system working again. It was very knowledgeable he kind of snow what was going on and explained what he was doing.
I'm still very pleased with Custom Experts. They sold us a good system and they backed it up!
Saved Us a Ton by providing a 2nd opinion, spent extra time troubleshooting our system that was working. Could not find any issues. Garrett and Danny explained everything they were doing and did a great job.
Jerred Gomez and Cooper did an excellent job servicing my AC unit this week. They thoroughly asked questions to diagnose the issue I was having and did not rush the process. Their service was top notch, even went above and beyond to clean my units coils with my hose free of charge. Thank you for the professional and top notch service!
Five. Stars don’t begin to give the awards with this company and its employee deserve. I just met Mark D. today for the first time as he came out to inspect my failing outdoor air conditioner unit, he was remarkable in his assessment he was thorough to the point that he got more fixed than I even knew was wrong. And by the grace of God, he had all the necessary parts already on his truck. Just a delightful man that knew what he was doing, and was so confident in the company he works for. If I had a ribeye steak, got a throwing one on the grill for him just to be able to accommodate him in something better than a soft drink or a glass of water. I would invite him back anytime as a guest and I joined as a member for upcoming service calls and repairs if needed, and would do so in a heartbeat at any time the prices are very fair for all that you get, and I would recommend them to absolutely Anybody. And it’s wonderful to know that I did business with a company that supports the people who have served in the military . Mark D. Is Outstanding at his job, I recommend anybody reading this to go with this company when you need your heater air fixed outstanding at his job, I recommend anybody reading this to go with this company when you need your heat or air serviced.
Justin has now become our AC guy for life. I trust him and believe what he's telling. He's not just convincing me on an upsell. He looks at options for our situation and is honest with his points. Justin is now our AC for life. I'm a believer. Great guy, great company. I hope the company knows the caliber of tech they have with Justin.
Daniel was our installer. Very knowledgeable and very kind. He is a hard-working guy. He did a 50-gallon water heater by himself. He was on time as well. He answered all of our questions during the initial quote and during the installation. He took the old water heater and cleaned as he went along. Took that other trash with him. I would recommend their service to anyone based off of our experience.
Jarred & Cooper were beyond helpful. After they assessed what needed to be done, Jarred explained the solution so that I felt confident going forward with the project. After completion, they both explained what was done to complete the job. I can easily recommend them both; and, without a doubt recommend the company. Thank you again guys. You were exceptional
Newark AC & Heating Services
The purpose of your heating, air conditioning and ventilation system is to provide a comfortable and safe environment inside your home. This could be anything from keeping your home heated or cooled at your preferred temperature to improving the indoor air quality and circulation of your home to help fight against respiratory and other illnesses. Can you guarantee that your unit is running at its full potential and successfully providing the ideal comfort and safety for your Newark home? If you answer “no” to this question it is time to have your unit inspected. Call us today at (817) 341-5149 to schedule your inspection!
Newark AC Repair & Replacement
If your unit is unable to be repaired and has to be replaced, we’re here to quickly get a new unit put in so you can get back to the comfort you deserve. All you have to do is choose a new system! We provide a wide range of HVAC units to choose from so we know that you will be able to find a new system that caters to your needs.
Our 5-star online reviews show that we are dedicated to customer satisfaction. We have made it our goal to leave you saying that you had a good experience with our company. We take pride in the work we do and always back our work with a 100% customer satisfaction guarantee. You will always be left satisfied and we will always leave knowing we have successfully assisted your family with your Newark AC repair needs.
Here For All Your HVAC Needs
Comfort Experts, Inc. has made it our mission to keep Newark families comfortable all year long and assure that your home is a safe environment. No matter the issue with your heating and cooling systems, we’re here to help. By offering AC inspection and repair, we can diagnose a malfunction quickly and fix the problem, returning your system to peak performance.
In addition to heating and cooling, we specialize in plumbing and electrical services so you don’t have to worry about hunting down multiple contractors. We take care of all your HVAC systems from start to finish. For the most comfortable call you’ll ever make, we’ll be here 24/7 at (817) 341-5149!
Recent Jobs and Reviews in Newark, TX
Rated 4.8 out of 5 stars based on 4 customer reviews
Kellen was very professional and completed the work in a timely manner. He also was sure to wear shoe covers inside the house.
Brian Penry
– Newark, TX 76071
Excellent Service
Very Professional Mr. Alec
Hiram
– Newark, TX 76071
Tyler was very professional and pleasant. I also found him to be really, really cute!Norman
– Newark, TX 76071
Great service Richard
– Newark, TX 76071
Great service, knowledge shown, friendly
Efficiency, knowledge, friendliness, perfect explanation of service.
Becky
– Newark, TX 76071
Job Locations
Don S.
Oh oh oh our
Newark, TX 76071
Kellen M.
2006 5t attic horizontal hp.
System down upon arrival.
Frozen coils on the intake side.
Refrigerant leak detection underside.
Heavy rust throughout indoor unit.
Refrigerant charge below manufacturer tolerance.
I shared with homeowner all pertinent information and discussed age, performance, saftey and parts availability.
Homeowner agreed to a CA appointment 5/26/25 @10a.
System down.
Slight language barrier.
If possible, provide window units. I've informed homeowner the best I can that if he were to purchase window units then we would buy them back upon install. But I'm not sure he understood.
Quoted a level 1 36k straight cool closet upflow wall mount for $9,000
Newark, TX 76071
Kellen M.
Homeowner is a flipper, currently resides in home though.
Indoor is goodman 2009 and outdoor is carrier 2022.
Expired manufacturers warranty.
Evaporator coil is heavily blocked and leaking detectable refrigerant.
Coil has a history of freezing.
Blower wheel has extreme buildup and heavy biological growth.
Filter system is poor.
Condenser unit is not level.
Refrigerant levels are low.
Inrush amperage on compressor exceeds manufacturers tolerance.
Contactor is buzzing.
Homeowner wants condenser unit moved around the corner.
As I uncovered all the issues, decided to talk to a CA 4/5/25 @10am.
Homeowner needed information to give to his insurance company of the year of both systems so I made an estimate with that information and emailed it. I also encouraged him to not deliver the information to insurance company if he infact replaces the system.
System is functional but heavily diminishing in performance.
Tech talked to home owner 5amp fuse kept blowing as soon as it was installed tech tried and the transformer popped. Tech installed a new transformer and unit was working perfectly fine tech made sure everything was running properly
Newark, TX 76071
Justin P.
2020 Goodman airhandler
Checked and tightened all electrical connections
Heatstrips were functional and within manufacture range
Customer recently changed filters
Drain has heavy build up in trap
Blower motor and wheel were acceptable
Blower cap was within manufacture range
Evaporator coil was acceptable
2020 Goodman straight electric
Checked and tightened all electrical connections
Dual run capacitor was within manufacture range
Primary electrical unit was acceptable
Refrigerant levels were acceptable at this time
Fan blades and motor were acceptable
Condenser coil was acceptable
Washed Condenser coil from inside out
Cleared debris out of unit
Waxed top of unit
Recommended clearing and treating drain, also recommended compressor saver
Customer declined all Recommendations. Not responsible for any damage that may occur
Newark, TX 76071
Zak L.
Arrived for service Eval
Dual run cap failed
Replaced and added a hard start kit because compressor was exceeding LRA
Installed IAQ200 UVC air flow cleaner due to biological growth in the air handler
Installed drain switch to prevent water damage due to drain blockage
Newark, TX 76071
Lisa M.
Newark, TX 76071
Tyler S.
03/25/24 Tyler S- upon arrival, I checked the waterheater breaker and it was on. Afterwards I checked the voltage coming into the waterheater and all seemed normal. The hot water line going out was hot to the touch. Went inside and checked kitchen faucet and it pulled hot water immediately. Everything seems fine, no issues atm. Customer stated they never touched the breaker or tampered with anything.
Newark, TX 76071
Ian C.
Removed old ruud water heater that was leaking and disposed of.
Installed new 50g water heater 5 year part 1 year labor
Completed start up on water heater and is operating efficiently no leaks
Cust wants to talk to CA about a generator
Newark, TX 76071
Ian C.
Going to return tomorrow to install new water heater
Newark, TX 76071
Kellen M.
2014 carrier 4 ton HP.
2014 carrier 2 ton HP.
No manufacturer warranty as of Jan/Feb 2024.
Leaks detected in both evaporator coils.
Main coil is airflow restricting due to heavy biological growth.
Both fan motors have heavy biological growth buildup.
Both compressors inrush amp draw exceeded manufacturer data tag.
Units have had capacitors replaced by homeowner in the past and main unit has a history of recharging losses refrigerant.
I explained and gave video/photo evidence of all of my findings.
Educated the homeowner on the systems performance.
Homeowner claims they may only be in the home for another year and has 10 acres in Boyd so he doesn't want to invest so much.
I mentioned apthe tax rebates offered through New system installs.
Was talking about installing a geo thermal unit in his next home and asked if we do that.
I was able to get an appointment se5 for 3/23/24 @10 with both homeowners to discuss further options.
