HVAC, Plumbing, & Electrical Services
Simple Answer: We always answer the phone, and come when you call to fix what needs fixed — and we stand behind our word and our work.
Plus you can count on getting a Certified AC Genius, Plumbing Genius, or Electrical Genius. Which means we don’t use “salesmen in disguise” or “selling techs,” like other home service companies. Instead we have our own training center to ensure you always get the honest expertise required to repair your problem right, right then and there.
For over 60 years, Comfort Experts Inc. has been providing air conditioning, heating, plumbing and electrical services to homeowners in Grand Prairie, TX. Our team of professionals is available any time night or day for your convenience and every job we do includes a satisfaction guarantee. Read our reviews below to learn more about what makes us the perfect experts for all your home improvement needs. From air conditioning repair, AC replacement or installation, and maintenance to having an electrician or plumber come out to diagnose a problem, Comfort Experts has got you covered. When it comes to keeping your home comfortable, you can trust our experts!
At Comfort Experts, we pride ourselves on our exceptional, reliable, and prompt AC and heating repair services. With over 60 plus years in the business, we bring experience and professionalism to every job site. Our team of qualified technicians strives to offer the very best in service as soon as possible to keep your house at a comfortable temperature all year round. You can’t go wrong when you call Comfort Experts for all your HVAC needs in Grand Prairie.
Whether you need work done on your central air conditioning or your heating unit, you can rely on the expert services of Comfort Experts. Our service technicians have extensive on-the-job knowledge and training to perform any repair, including replacing heat pumps, thermostat problems, frozen equipment, broken belts, compressor problems and anything in between. Our team of highly qualified technicians works hard to find the source of the issue and repair the problem at an affordable cost. There is no repair too big or too small for our experienced service technicians.
Dealing with an AC or heating repair can be a frustrating experience. Unfriendly or inexperienced repair companies can only make matters worse. But at Comfort Experts, we go above and beyond with superior customer service to make your experience as painless and as enjoyable as possible. Friendly staff members are available to answer any and all of your questions. Knowledgeable technicians provide prompt service and a thorough and honest assessment of your AC or heater repairs. At Comfort Experts, we aren’t just in it for the money. We genuinely care about our customers, and always work to provide you with a trustworthy and affordable repair so your HVAC system can last for years to come.
One of the most important things to consider when hiring an AC or heating repair company is reputation. At Comfort Experts, we have an excellent reputation that precedes us. Customers often express their appreciation as well as tell others about our reliable services. In fact, many customers are repeat customers as we have built trustworthy relationships with our clients.
AC repairs can be financially stressful. But when you choose to work with Comfort Experts, we work with you for affordable costs. Financing is also available to make your HVAC repairs as affordable as possible. Through prompt services and honest, hard work, we’ve established a reputation as being one of the best in integrity, customer service, expertise, and fairness. As others can attest to, you are in good hands with Comfort Experts.
When you choose Comfort Experts, you never have to worry about receiving poor services ever again. For more information about our services or to find out answers to all your HVAC questions, contact us online today!
Great job !
He will be back Saturday to install a new breaker for my washer & dryer . He explained what needed to be done and answered all of my questions . I am very satisfied with the job so far. Tyler is a very nice guy . Very professional.
Daniel was awesome. Very professional, knowledgeable and caring about finding the best solution.
Daniel was great, found the problem ! Would have loved for him to fix it, but the price for just the labor was outrageous. Twice as much as we had from another big company quoted
Cordial personality, helpful with his explanations, and quick to show the trouble spots.
The technician was very knowledgeable and did a great job explaining things to me.
Zak provides extremely superior customer service while making sure the cooling system is operating properly. He did a written estimate of necessary maintenance and is sending possible financing documentation for our needs.
Our home was built in 2020 but the second floor is always warm. The first company came and said there was nothing that could be done. The Comfort team identified the problem and offered real solutions!
Jake came out and understood exactly what I was wanting and provided a couple of options to go with. I appreciate the input and service provided in a timely manner.
Zak was quick to remember his previous service call, finding the problem very quickly.
Service visit went well. Identified some issues needing correction, took care of things!
Excellent work And communication
Wonderful young man, very polite and professional. All conversations were professional with a warm earthy tone. All clean up was exquisite. Very satisfied with the results.
He smiled during entire service call. His polite demeanor and stellar service work were greatly appreciated. The explanation was easily understandable.
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Good education
Good
Colby was my tech and my situation was different my previous ac tech from another company took my blower motor a week ago and never came back to fix it replace it. So I called Comfort today and they were able to get someone out here fast, but was unable to help due to my blower not there but Colby was able to get a great price with discount and explained everything to me. Great service.
I received great service from the tech Tyler. He was diagnosed my problem. When Tyler returned to complete the repair he was on time and completed the job in a timely manner. I always receive great service from Comfort Experts.
Tyler was very respectful. Did a detail inspection of all faucets. Explained what needed attention. We are very happy with the job that he did. Alec Gibbs did a great job inspecting our A/C unit. He did a performance and safety testing on the unit. He cleaned the condenser and restored the system to a clean condition. Alec is very friendly and courteous and very knowledgeable. We are very happy with the job that he did.
Colby and Mike were wry nice and thorough. Colby explained all his findings in detail and presented us with options to remedy.
Very professional. I would recommend for all your HVAC services
We just had a new HVAC installed by Comfort Experts. One crew cleaned our duct work then Alex and Daniel in stalled the HVAC system. They were very professional and efficient. Near the end of the install a tiny bird flew in the open door. It flew up to my skylight. They went above and beyond to capture the tiny bird and release it safely. Kudos to Alex and Daniel!!!!
What an amazing young gentleman. He went above and beyond informing us of what he was doing. He offered some suggestions that were helpful for us. He needs more STARS!!!!!
Gavin came and did a thorough job. He arrived a little ahead of schedule. He trouble shot the system to identify the source of the problem. I appreciate his clear communications and one can tell he has the knowledge to do this work. I strongly recommend this company and specifically Mr. Gavin should you need some assistance in the HVAC area. Thank you again.
Tyler provided great knowledge and customer service. He diagnosed the problem on the first visit and was able to work within my schedule to come back to resolve. He was on time and took less time to resolve. Tyler has a pleasant personality.
I have installed a new circuit for her washer dryer combo I also talked to her about possibly replacing her electrical panel as it is old the breakers inside of the panel just aren't the correct brand and they fit very roughly and it's all in aluminum but she was not interested at this point in time
For this job, I work on a super tuneup on this gas furnace system. I went through all the mechanical and electrical parts of the system and checked for maximum efficiency. Filter was replaced and outside condenser was washed completely. Adding on, and the outside condenser, the compressor was over amping, customer was notified and was recommended a micro airsoft soft start device. Customer understood the benefits however she rejected because she's only using furnace right now, customer mentioned that she will call the office whenever she is ready to add the soft start device. Thank you for choosing Comfort Experts have a great day!
For this job, I completed a super tune-up on this heat pump system. I went through all the mechanical and electrical parts of the system and checked for maximum efficiency. Filter was replaced and outside condenser was washed. Customer was informed about her compressor amping higher than normal, compressor saver was recommended however customer rejected. Also, customer will like to change to the home and budget membership next month before payment is taken on the 25th. She would like to receive a call from the office to switch to the home and budget membership. Thank you for choosing Comfort Express, have a great day!
Will return Saturday the 27th to do work Will need a hand moving the washer dryer combo I need a 40 amp double pole breaker about 15 feet of 8/2 and a sheathing for about 5 feet with a 90 into the wall,
For this job we performed an evaluation. The issue was that the breaker was being tripped due to overamprage between the heat strips and washer/dryer all connected to the same breaker. Electrician scheduled to give options for new breaker circuit for 12/23/25.
For this job we performed rec work. We successfully replaced a oxidating flame sensor.
For this job, I worked on a super tune-up on this heat pump system. I went through all the mechanical and electrical parts of the system, and checked for maximum efficiency. On the outside condenser, the capacitor was out of tolerance and it was replaced with no charge because customer is under parts and labor warranty. I offered the customer to replace his UV bulb, however customer rejected and mentioned he will replace it himself. Thank you for choosing Comfort Experts, have a great day!
For this job, we performed an evaluation. The flame sensor keeps oxidizing, not allowing it to sense a steady flame. The sensor has been cleaned multiple times and it’s at the point where it is not able to run the unit steadily anymore. We cleaned the current flame sensor complementary because we have to order a longer flame sensor specific to the unit. Done for now, holding for parts, call when part comes in
Came back to rebuild the condensate drain line and install/pipe in the drain safety (float) switch for the homeowner. Set proper slope and secure fittings, then test-filled to verify the switch shuts the system off and the drain flows correctly. No leaks observed; system operating properly after testing.
For this job, I worked on a super tune-up on this gas furnace system. I went through all the mechanical and electrical parts of the system and checked for maximum efficiency. The filter was replaced and the outside unit was washed. Both sides of the system were checked, heating and cooling. System was left running and working in great condition. Thank you for choosing Comfort Experts, have a great day!
For this job, I worked on a super tune-up on this gas furnace system. I went through all the mechanical and electrical parts of the system and checked for maximum efficiency. When talking to the customer, I asked to the customer when was the last time she had a duct cleaning done or a cleaning in general, customer mentioned she has never had one and that probably it was time to get that done. I mention to the customer and showed her a couple pictures of her system, customer was really interested in getting a duc clean level two for all the components in her system to be clean. Customer mentioned that she will call the office sometime next week when she gets a bonus she's waiting for. Thank you for choosing Comfort Experts, have a great day!
Ffi factory defect . Today I installed a new thermostat. System is back online and ready for heating.
For this call I performed a evaluation. All components within heat cycle and cooling cycle were functioning within normal limits at the time of inspection. I discovered a compressor capacitor out of tolerance. Suspecting system could have failed to turn on due to low tolerance in compressor capacitor. I reccomendied replacing the capacitor to avoid future startup failures. I did test the unit several times within the inspection and it ran within normal limits so homeowner decided to wait until the capacitor completely fails or until they have more issues. I reccomended a membership for discounts and benefits, home owner did not commit to a membership but requested estimates to be emailed. Thank you for choosing comfort it experts, have a great day!
For this call I performed a evaluation. System was satisfying desired temperature upon arrival. During inspection heating elements were within normal limits during inspection. Power went completely out toward end of inspection. Homeowner requested electrician, they had solar panels installed recently and suspect that it may be related to install issues. Electrician scheduled for first call in am between 9-10.
For the job I completed a full evaluation for the homeowner's HVAC system identify that the drain line has not properly built which you contributed to water overflow issues we recommend and rebuilding the drain line and installing the drain switch to prevent future leaks additionally we discuss the homeowners slightly low refrigerant level which might indicate a small league that needs addressing the homeowner expressed interesting in having the drain line rebuild in is considered in a membership for regular maintenance but wants a bit more time to think it over
Remove water softener and install ball valve
Today I cleaned out inducer and combustion area I replaced pressure switch and hose. System is back online and ready for heating
For this job I performed a evaluation. I discovered the the flame sensor was dirty and the unit would not stay on due to the dirty flame sensor. I reccomended a membership and replacement of the sensor if the issue occurs again. I cleaned the sensor and it began to run within normal limits. I instructed homeowner to try turning on the furnace periodically yearly to keep the sensor from building up dirt a d causing the same issue. Thank you for choosing comfort experts, have a great day!
For the job, I worked on a heating tune-up on this furnace system. I went through all the mechanical and electrical parts of the system and checked for maximum efficiency. I notified the customer about building her drain lines and about the dust levels in her home, however customer mentioned that she has bleach there and that she pours it down herself and that she will vacuum her return plenum to help with us levels. Thank you for choosing Comfort Experts, have a great day!
For this job I performed an evaluation. I discovered a burned primary control circuit board. Homeowner had estimates from other companies we could unfortunately not compete with. Thank you for choosing comfort experts, have a great day!
Showed up for a membership super tune-up checked everything indoor and outdoor changed their filter flushed the drain line with white vinegar and hot water in cooling mode I discovered they were significantly low on refrigerant so cool was only at 1.4° when I should see something between a six and a 10 and heating mode the inducer motor was producing an audible noise the entire time it was running suggesting failure could be coming soon all of the components checked out and we're working as they should current Delta is 21° I did bring it to their attention that my carbon monoxide detector was reading three parts per million we discussed the options of adding refrigerant and replacing the inducer motor we also discussed the cost of repairs the last few years and the option of full replacement they would like to have some time to think about their options I told them I would follow up with them and see if they would like to sit down with a comfort advisor
He needs the inducer disassembled and cleaned out and a new pressure switch and hose. Materials are in if he calls back so we can order what he needs.
On this job I looked at 2 system both heating and cooling. The system test in tolerance on both sides. TD 20 Superheat 17 Subcool 12 The system could use an easy start management system to reduce the high inrush amps. This with reduce it by 75% increasing longevity
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Called customer left voicemail