HVAC, Plumbing, & Electrical Services in Grand Prairie, TX

Eval- customer called in because he smelled smoke, when I arrived he told me about it and noticed that the thermostat was reading 77 when it was set for 75 Upon thorough evaluation, there were no signs of burnt wires, checked out thermostat and upon satisfying temperature, system wouldn’t cut off Replaced thermostat, system would shut off and on Customer had personal UV bulb and replaced for him System is operational Thank you for choosing Comfort Experts, have a great day

Customer walked outside and caught condenser in defrost mode saw that the fan was off and the compressor was running and she thought that something was wrong I explained to customer the unit goes into defrost as normal operation checked all free on levels to be good temperature split good checked auxiliary heat all auxiliary heat working collected service call by credit card

For this job I called the homeowner to touch base about having a plumber or electrician schedule to go out to them. They stated they have been very busy and we're not ready to schedule anything at the moment but they would call back to get a plumber schedule. Thank you for choosing Comfort experts, have a great day!

Found loose wires at molex plug at board fixed wires at molex plug checked all safeties on gas furnace checked all components unit is now working also switched customer to conversion protection plan customer paid in full by credit card

For this job I performed a heating tune-up. No significant abnormalities were noted during inspection within the heating elements of the unit. I didn't know that the homeowner had a UV bulb out of tolerance on a germicidal UV system. I offered replacing the UV bulb, upgrading UV systems to the iaq200 that also purifies air, and also replacing a drain pan that has severe corrosion inside of it. Homeowner did not commit to any work at the moment, I stated I would leave the estimates as open for reference in case they wanted to have any work done later down the road. Thank you for choosing Comfort experts, have a great day!

For this call I performed a super tune-up. All components within the unit were running within normal limits at the time of inspection. I noted that the home does not have any type of surge protection, and homeowner let me know they have not had a plumbing inspection for water heater in a while. I offered to have an electrician come and do a check on their breaker panel and install whole home surge protection. I also offered to have a plumber do an inspection on the water heater. Homeowner stated they would have to look at their schedule and speak with their spouse and call back when they are ready to have any of the two things done. We upgraded the membership homeowner was on a copper 20% membership we upgraded to home and budget protection plan to include savings on both plumbing and electrical visits. Thank you for choosing Comfort experts, have a great day!

For this job I performed a evaluation. Homeowner stated that they don't believe the system has any issues but wanted a general look over the four the winter storm. No significant abnormalities were noted during the inspection aside from over amperage at startup. I offered a surge protector to protect the unit in case of power surge during the storm, a compressor saver to lower the initial amp draw or a soft start device to work as surge protection and lower amp draw all in one. Homeowner did not commit to having any work done at the moment and stated they would think about it. I left the estimates as open estimates for the homeowner to have as reference if they ever decide to go ahead and move forward with an installation. Thank you for choosing Comfort experts, have a great day!

For this job I performed a super tune-up. All components within the unit were working with the normal spec limits. The unit did have a UV bulb out of tolerance and I didn't know that the home has severely low insulation. I made estimates for a UV bulb replacement, a UV upgrade, and several different estimates for different amounts of insulation to be added to the home. Homeowner was very interested and insulation being added but stated they will need to wait until better weather comes to go ahead and commit to having it done. Homeowner stated that they have a UV bulb replacement that they will take care of themselves. No further suggestions were made. Thank you for choosing Comfort experts, have a great day!

1/19/26 Came out here to quote a few different things with adding plug for internet and equipment and also adding car charger in garage and also taking a look at hardwiring security lights Will be back out here Friday 23rd 2:00pm for rest of day to do all work in quotes

Came to job to do electrical inspection and talked to customer about multiple things like finding a new panel cover for her panel since there is not one and also fixing the doubled and tripled up neutrals and putting a 2-in bushing to cover up all the wires coming into the panel also talk to about adding a surge protector to cover every electrical equipment in our house and also talked about doing a panel change in case we couldn't find a panel cover and if she did just want to upgrade it

Today I rewired a thermostat. The system is now back online and ready for work

For this job I performed a super tune up on both units. No significant abnormalities were noted within either system. I did not low insulation levels and homeowner had a question about start up noise levels. I gave options for insulation upgrade and also installing soft start devices as a curative answer to loud start ups. Homeowner did not commit to any work. Thank you for choosing comfort experts, have a great day!

Came to job to look at breaker tripping and found that there is a break in the wire going from one plug to the other but think that there are rodents in the attic chewing through them as I was trying to mess with the circuit I tied it back in and immediately heard rodents in the attic screaming like they got shocked but was able to get four out of five plugs working and the one wire will have to be replaced and gave quote for customer to do that but definitely need to have somebody come look at rodents in the attic before but could also have other damaged parts of wire once we get up there and take a look

1/7/26 Came to house and no one is here tried knocking ringing doorbell and also calling but phone is not even ringing

On this job I looked at both heating and cooling and the same time because the thermostat is shorted out make both heat and cooling come on. She does not want to replace the thermostat today. System test is out of tolerance. Super subcool was fine at 7 super heat 30

For this job I performed a super tune up. I noted the unit was overamping at startup over LRA rating on data tag. I reccomended a compressor saver to medigate the issue. Homeowner did not commit to having the part installed but is considering adding it on in the new year. Thank you for choosing comfort experts, have a great day!

I have installed a new circuit for her washer dryer combo I also talked to her about possibly replacing her electrical panel as it is old the breakers inside of the panel just aren't the correct brand and they fit very roughly and it's all in aluminum but she was not interested at this point in time

For this job, I work on a super tuneup on this gas furnace system. I went through all the mechanical and electrical parts of the system and checked for maximum efficiency. Filter was replaced and outside condenser was washed completely. Adding on, and the outside condenser, the compressor was over amping, customer was notified and was recommended a micro airsoft soft start device. Customer understood the benefits however she rejected because she's only using furnace right now, customer mentioned that she will call the office whenever she is ready to add the soft start device. Thank you for choosing Comfort Experts have a great day!

For this job, I completed a super tune-up on this heat pump system. I went through all the mechanical and electrical parts of the system and checked for maximum efficiency. Filter was replaced and outside condenser was washed. Customer was informed about her compressor amping higher than normal, compressor saver was recommended however customer rejected. Also, customer will like to change to the home and budget membership next month before payment is taken on the 25th. She would like to receive a call from the office to switch to the home and budget membership. Thank you for choosing Comfort Express, have a great day!

Will return Saturday the 27th to do work Will need a hand moving the washer dryer combo I need a 40 amp double pole breaker about 15 feet of 8/2 and a sheathing for about 5 feet with a 90 into the wall,

For this job we performed an evaluation. The issue was that the breaker was being tripped due to overamprage between the heat strips and washer/dryer all connected to the same breaker. Electrician scheduled to give options for new breaker circuit for 12/23/25.

For this job we performed rec work. We successfully replaced a oxidating flame sensor.

For this job, I worked on a super tune-up on this heat pump system. I went through all the mechanical and electrical parts of the system, and checked for maximum efficiency. On the outside condenser, the capacitor was out of tolerance and it was replaced with no charge because customer is under parts and labor warranty. I offered the customer to replace his UV bulb, however customer rejected and mentioned he will replace it himself. Thank you for choosing Comfort Experts, have a great day!

For this job, we performed an evaluation. The flame sensor keeps oxidizing, not allowing it to sense a steady flame. The sensor has been cleaned multiple times and it’s at the point where it is not able to run the unit steadily anymore. We cleaned the current flame sensor complementary because we have to order a longer flame sensor specific to the unit. Done for now, holding for parts, call when part comes in

Came back to rebuild the condensate drain line and install/pipe in the drain safety (float) switch for the homeowner. Set proper slope and secure fittings, then test-filled to verify the switch shuts the system off and the drain flows correctly. No leaks observed; system operating properly after testing.