HVAC, Plumbing, & Electrical Services in Grand Prairie, TX

Customers will be discussing which level to go with

This is a business and Mr Joe is going to consult with his partner we are corresponding back and forth on email I'm pausing this until Monday

For this job I did an evaluation. Thermostat was bad. replaced and system came on. System cooling when I left. Thank you for choosing Comfort Experts

On this job I I looked at the cooling and heating side of the system. The system tested in tolerance all the way around. Some concerns about insulation. I'm seeing bare bones. A well insulated house is the 1st line of defense against turning your system on. She wants to finance the system and is on the phone with Jennifer to finalize payment. Pausing the call so the office can collect payment

For call I performed a evaluation on both units. I noted no high voltage going to either one of the two units. I traced the high voltage back to the main home electrical panel. I noted there was not proper voltage going to the main home panel. I advised homeowner calling encore being that I noticed no other AC units within the same street or running and one of their neighbors was outside claiming to have the same issue of the condensers outside not turning on. Thank you for choosing comfort experts, have a great day!

For this job, I worked on a super tune-up on this heat pump system. I went through all the mechanical and electrical components of the system and checked for maximum efficiency. Customer was notified about the biological growth on his system, upgradable UV system was recommended however customer decided to go with the UV bulb. Pan strip was recommended due to some buildup in his drain line, customer rejected. A compressor saver was also recommended to help lower his compressors start up and customer rejected. Thank you for choosing Comfort Experts, have a great day!

Completed ctu all electrical components good amp draws good freon good Temp split good drains clean clear filter good clean condenser system operating correctly

Upon arrival I spoke with homeowner and they stated they did not have us on their schedule for today. They requested office to call to reschedule the visit.

The system deltas are possible 18°. The gate has 2 issues the x13 motor doesn't shut off unless the breakers are turned off. The system has a high super heat. Recommend replace x13 Cut and pull clean evap coil and blower wheel. Subcool is 14° Superheat 29° Add soft start aswell for inrush amps. They want to talk system replacement 4 to. 7 pm today

For this call I performed at you evaluation. I discovered a blown transformer, a primary electrical control unit ohming low, a wire short, a felt drain switch, and a improperly installed drain line. I recommended several repairs after having repairs done high voltage was not present at the disconnect outside and I was unable to get the unit to turn on. I recommended either having an electrician to check out the high voltage issue or having a comfort advisor given estimate for a system replacement with repairs included and a reimbursement and invested repairs already. Homeowner opted to have a comfort advisor give a quote for system replacement scheduled between 9:00 and 12:00 tomorrow. Thank you for choosing Comfort experts, have a great day!

She wanted the office to give her the last estimate on a new filter base. So this was a quick visit. She wants a plumber to quote a new sink tomorrow.

Job I performed a super tune up. I noted a compressor saver kit out of tolerance, I amperage at startup, and a severely oxidated igniter. I spoke to homeowner about having repairs done and replacing parts for longevity of the unit being that it is out of warranty I strongly suggested considering installing a soft start instead of a heart start to get the most out of the compressor. Homeowner buys and does repairs on the unit himself and may or may not call back if he needs help installing the soft start. Refrigerant levels were within normal limits heating was running within normal limits as well. Thank you for choosing comfort experts, have a great day!

For this job, I arrived to complete a tune-up however it turned into an evaluation whenever system was turning on and off. After doing my inspections I found the drain line was clogged. Customer was informed about what was going on, he approved for job to be completed. Thank you for choosing Comfort experts, have a great day!

Customer was only interested in a train indoor system nothing else

For this call I performed a super tune-up. I did know oxidation on the heating ignition and sensing components. I also noted severe burnt marks on the weldings for the primary electrical control unit. Refrigerant levels were within normal limits. I spoke to homeowner about replacing components as a preventative measure, they stated their husband was not home but they would go over the options with them when he comes and call if they decide to have any work done. No further suggestions were made, thank you for choosing Comfort experts, have a great day!

For this call I performed a super tune-up. I recommended replacing a defrost control board that has visible wear and tear and showing signs of near future failure, I recommended a compressor saver for over amperage at startup, I recommended a blower cleaning due to dust build up on the blower wheel, I also recommended adding a drain switch and repairing the drain line because all fittings are dry fitted. Homeowner was on copper membership, they are switching over to home and budget protection plan for the same price and more benefits through the office next month. Homeowner stated they would call back to try to get the drain line taken care of next but need to save up some money for it. Thank you for choosing Comfort experts, have a great day!

Stu- washed Condenser and Changed filter Delta in cooling was 20 degrees and in heating 50 degrees Condensation lines would benefit from a float switch And adding a pan strip to prevent clogs Surge protection recommended to protect investment Customer denied works in the meantime Thank you for choosing Comfort Experts, have a great day

On this job I looked at both heat and cooling. Before I did I had to make some repairs to the outside system. I replaced a contactor and disconnect that had the system down. The system makes a super heat of 11 And subcool of 6 System is now back online and ready for cooling.

Came out for a plumbing evaluation found the strainer basket to be leaking and the waste end arm underneath the kitchen sink to be too short not allowing proper connection so it was leaking as well homeowner declined repairs

Eval- customer called in because he smelled smoke, when I arrived he told me about it and noticed that the thermostat was reading 77 when it was set for 75 Upon thorough evaluation, there were no signs of burnt wires, checked out thermostat and upon satisfying temperature, system wouldn’t cut off Replaced thermostat, system would shut off and on Customer had personal UV bulb and replaced for him System is operational Thank you for choosing Comfort Experts, have a great day

Customer walked outside and caught condenser in defrost mode saw that the fan was off and the compressor was running and she thought that something was wrong I explained to customer the unit goes into defrost as normal operation checked all free on levels to be good temperature split good checked auxiliary heat all auxiliary heat working collected service call by credit card

For this job I called the homeowner to touch base about having a plumber or electrician schedule to go out to them. They stated they have been very busy and we're not ready to schedule anything at the moment but they would call back to get a plumber schedule. Thank you for choosing Comfort experts, have a great day!

Found loose wires at molex plug at board fixed wires at molex plug checked all safeties on gas furnace checked all components unit is now working also switched customer to conversion protection plan customer paid in full by credit card

For this job I performed a heating tune-up. No significant abnormalities were noted during inspection within the heating elements of the unit. I didn't know that the homeowner had a UV bulb out of tolerance on a germicidal UV system. I offered replacing the UV bulb, upgrading UV systems to the iaq200 that also purifies air, and also replacing a drain pan that has severe corrosion inside of it. Homeowner did not commit to any work at the moment, I stated I would leave the estimates as open for reference in case they wanted to have any work done later down the road. Thank you for choosing Comfort experts, have a great day!

For this call I performed a super tune-up. All components within the unit were running within normal limits at the time of inspection. I noted that the home does not have any type of surge protection, and homeowner let me know they have not had a plumbing inspection for water heater in a while. I offered to have an electrician come and do a check on their breaker panel and install whole home surge protection. I also offered to have a plumber do an inspection on the water heater. Homeowner stated they would have to look at their schedule and speak with their spouse and call back when they are ready to have any of the two things done. We upgraded the membership homeowner was on a copper 20% membership we upgraded to home and budget protection plan to include savings on both plumbing and electrical visits. Thank you for choosing Comfort experts, have a great day!