Simple Answer: We always answer the phone, and come when you call to fix what needs fixed — and we stand behind our word and our work.
Plus you can count on getting a Certified AC Genius, Plumbing Genius, or Electrical Genius. Which means we don’t use “salesmen in disguise” or “selling techs,” like other home service companies. Instead we have our own training center to ensure you always get the honest expertise required to repair your problem right, right then and there.
For over 60 years, Comfort Experts Inc. has been providing air conditioning, heating, plumbing and electrical services to homeowners in Grand Prairie, TX. Our team of professionals is available any time night or day for your convenience and every job we do includes a satisfaction guarantee. Read our reviews below to learn more about what makes us the perfect experts for all your home improvement needs. From air conditioning repair, AC replacement or installation, and maintenance to having an electrician or plumber come out to diagnose a problem, Comfort Experts has got you covered. When it comes to keeping your home comfortable, you can trust our experts!
At Comfort Experts, we pride ourselves on our exceptional, reliable, and prompt AC and heating repair services. With over 60 plus years in the business, we bring experience and professionalism to every job site. Our team of qualified technicians strives to offer the very best in service as soon as possible to keep your house at a comfortable temperature all year round. You can’t go wrong when you call Comfort Experts for all your HVAC needs in Grand Prairie.
Whether you need work done on your central air conditioning or your heating unit, you can rely on the expert services of Comfort Experts. Our service technicians have extensive on-the-job knowledge and training to perform any repair, including replacing heat pumps, thermostat problems, frozen equipment, broken belts, compressor problems and anything in between. Our team of highly qualified technicians works hard to find the source of the issue and repair the problem at an affordable cost. There is no repair too big or too small for our experienced service technicians.
Dealing with an AC or heating repair can be a frustrating experience. Unfriendly or inexperienced repair companies can only make matters worse. But at Comfort Experts, we go above and beyond with superior customer service to make your experience as painless and as enjoyable as possible. Friendly staff members are available to answer any and all of your questions. Knowledgeable technicians provide prompt service and a thorough and honest assessment of your AC or heater repairs. At Comfort Experts, we aren’t just in it for the money. We genuinely care about our customers, and always work to provide you with a trustworthy and affordable repair so your HVAC system can last for years to come.
One of the most important things to consider when hiring an AC or heating repair company is reputation. At Comfort Experts, we have an excellent reputation that precedes us. Customers often express their appreciation as well as tell others about our reliable services. In fact, many customers are repeat customers as we have built trustworthy relationships with our clients.
AC repairs can be financially stressful. But when you choose to work with Comfort Experts, we work with you for affordable costs. Financing is also available to make your HVAC repairs as affordable as possible. Through prompt services and honest, hard work, we’ve established a reputation as being one of the best in integrity, customer service, expertise, and fairness. As others can attest to, you are in good hands with Comfort Experts.
When you choose Comfort Experts, you never have to worry about receiving poor services ever again. For more information about our services or to find out answers to all your HVAC questions, contact us online today!
Our home was built in 2020 but the second floor is always warm. The first company came and said there was nothing that could be done. The Comfort team identified the problem and offered real solutions!
Jake came out and understood exactly what I was wanting and provided a couple of options to go with. I appreciate the input and service provided in a timely manner.
Zak was quick to remember his previous service call, finding the problem very quickly.
Service visit went well. Identified some issues needing correction, took care of things!
Excellent work And communication
Wonderful young man, very polite and professional. All conversations were professional with a warm earthy tone. All clean up was exquisite. Very satisfied with the results.
He smiled during entire service call. His polite demeanor and stellar service work were greatly appreciated. The explanation was easily understandable.
none
Good education
Good
Colby was my tech and my situation was different my previous ac tech from another company took my blower motor a week ago and never came back to fix it replace it. So I called Comfort today and they were able to get someone out here fast, but was unable to help due to my blower not there but Colby was able to get a great price with discount and explained everything to me. Great service.
I received great service from the tech Tyler. He was diagnosed my problem. When Tyler returned to complete the repair he was on time and completed the job in a timely manner. I always receive great service from Comfort Experts.
Mike was prompt, quick to answer all questions, and did all work without unnecessary messiness or noise. He made me aware of changes or upgrades he would recommend at a level that was easy to comprehend.
Very professional men
Tyler was very respectful. Did a detail inspection of all faucets. Explained what needed attention. We are very happy with the job that he did. Alec Gibbs did a great job inspecting our A/C unit. He did a performance and safety testing on the unit. He cleaned the condenser and restored the system to a clean condition. Alec is very friendly and courteous and very knowledgeable. We are very happy with the job that he did.
Just had my yearly check up on both my units Zak did a great job and informed me about everything going on during the process.
Colby and Mike were wry nice and thorough. Colby explained all his findings in detail and presented us with options to remedy.
Very good company They are always on time and resolve my issues.
Very professional. I would recommend for all your HVAC services
We just had a new HVAC installed by Comfort Experts. One crew cleaned our duct work then Alex and Daniel in stalled the HVAC system. They were very professional and efficient. Near the end of the install a tiny bird flew in the open door. It flew up to my skylight. They went above and beyond to capture the tiny bird and release it safely. Kudos to Alex and Daniel!!!!
What an amazing young gentleman. He went above and beyond informing us of what he was doing. He offered some suggestions that were helpful for us. He needs more STARS!!!!!
Gavin came and did a thorough job. He arrived a little ahead of schedule. He trouble shot the system to identify the source of the problem. I appreciate his clear communications and one can tell he has the knowledge to do this work. I strongly recommend this company and specifically Mr. Gavin should you need some assistance in the HVAC area. Thank you again.
Tyler provided great knowledge and customer service. He diagnosed the problem on the first visit and was able to work within my schedule to come back to resolve. He was on time and took less time to resolve. Tyler has a pleasant personality.
Performed evaluation Upon arrival system was cooling but home was not receiving Cool air Top of the supply plenum had a massive cut out Spray seals/Tape seals/Mastic seals applied to supply both sealing cut out and top supply box face System cooling and left on at exit Advised homeowner filter is in need of replacement – will have a good amount of build up to affect performance – did not have filter at time of service
I did a two system super tuneup. Both systems are in the attic. Insulation is good. Both systems have water safeties furnace was running well. Deltas are nice. At the outdoor, there was a high in rush for the compressors. suggested hard start kits. Homeowner declined also suggested pant strips. Homeowner declined. Vacuum and washed out outdoor units and AC was running when I left.
Arrived for airflow evaluation 1860 CFM return side 1090 CFM supply side 3.5 room furnace needs 1400 CFM on both sides Each individual room is sized with and only have unidirectional vents blowing at exterior walls instead of multi directional vents blowing at the walls and into the space Recommended full duct system replacement due to sizing mismatch and distribution issues
Quote for customer provides mini split customer is getting other quotes for electrical and said he would be in contact within 2 weeks for installation of mini split
Came to house to give quote on running power for mini split on backside of panel Customer. Also wanted a quote to have the A.C part of the many split ran as well. So have someone coming out tomorrow on the 5th to give a quote
On arrival core sense module had locked the condenser due to compressor overamping on start up. Additionally the dual run capicator was out of tolerance. Replaced capicator and added start kit. System running and cooling as I left with a 5 degree superheat and a 17 degrees delta.
Today we performed a plumbing tune up. I took a look at all the plumbing drains, stops ,fixtures, toilets, and supply lines. All drains and stops seem to be working and in good condition. The only notice that I had was both hose bibs were leaking out of the handle, and the water heater is 18 years old. I left a quote for both hose bib, and water heater. Thank you for choosing comfort experts!
On arrival system was off. Found leak on evaporator coil and used bubbles to confirm. Customer is going to call warranty company and get back with us. Unable to verify coils warranty information at this time. Will have parts department look into it. Depending on warranty status I would recommend speaking with a comfort advisor about replacement of the system due to it's extensive service history and the ongoing cost of repairs.
On this job i looked at the cooling side of both systems. I washed both condensor and changed 1 filter. The other was not provided. Im happy to report that both systems test in tolernace. I do recommend easy starts for both system this will help the reduce inrush by 75% adding longjevity to the system.
Quoted a level 2 30k heat pump closet upflow including code kit for $11,943 Quoted a level 3 30k heat pump closet upflow for $14,314
Today we showed up for a plumbing evaluation homeowner was unable to shut off the water supply to his master bathroom toilet he was trying to do so because the toilet was constantly running this was due to a faulty fill valve homeowner chose to have us replace all four angle stops for his toilets and for supply lines for the toilets as well as a courtesy we swapped out the upper body of the fill valve in the master bathroom with customer supplied part there is no warranty on this one particular item all shut off and water lines are guaranteed
Paying 2 jobs to look at pool pump, not working And hot tub stuff , but pool papa , it's not working and out
I had identified what was most likely the original problem a couple of aluminum wires that had burnt I have prepared the wires and remaking everything to an outlet everything appears to be working correctly I told him to contact us if anything continues to have problems
Install 60k gas horizontal keep current filtration includes code kit
On this job this house needs insulation 1st. She also wants to add a 4 inch filter base and some point would like to do an easy start. Shes still wants other qoutes before she does anything else.
5/19/25 Water will not shut off to home bad service valve will return first call tomorrow to install whole home shut off city to make repair on service valve
Outside hose bibb handle broke off and leaks when you turn it on it is sweated and in the brick explained we have to make brick access to do repair customer ask3d to email estimate over and they will decide a day
Found burnt wire at contractor fixed burnt wire at contractor unit comes on unit is low on freon r22 customer wants to let the unit run till it dies and then call us out for replacement
Today I showed up for a first year super tune-up checked everything indoor and outdoor in heat mode and in cool mode the only real issue that I needed to bring to their attention is the early stages of biological growth in the indoor unit for this I recommend a germicidal UV system unfortunately it is a little out of their price range however the estimate will be emailed to them should they change their mind also let them know that we do offer financing while I was there they expressed their concern about their water heater so I went ahead and discussed a couple of options for them and left them with a couple of estimates we also discussed star labor warranty and the home and budget protection plan they would like some time to think about everything and they're different options and then get back with us thank you for choosing comfort experts!
Today I showed up for a warranty tune-up checked everything indoor and outdoor and heat mode and cool mode found no real issues to report other than the germicidal UV bulb is no longer operational homeowner declined replacing it today also left an estimate for upgrading to a better UV system should the homeowner change his mind he can call us back
Completed cooling tune-up amp draws good All electrical components good Freon level is good temperature split good changed filter cleaned condenser