HVAC, Plumbing, & Electrical Services
Simple Answer: We always answer the phone, and come when you call to fix what needs fixed — and we stand behind our word and our work.
Plus you can count on getting a Certified AC Genius, Plumbing Genius, or Electrical Genius. Which means we don’t use “salesmen in disguise” or “selling techs,” like other home service companies. Instead we have our own training center to ensure you always get the honest expertise required to repair your problem right, right then and there.
For over 60 years, Comfort Experts Inc. has been providing air conditioning, heating, plumbing and electrical services to homeowners in Grand Prairie, TX. Our team of professionals is available any time night or day for your convenience and every job we do includes a satisfaction guarantee. Read our reviews below to learn more about what makes us the perfect experts for all your home improvement needs. From air conditioning repair, AC replacement or installation, and maintenance to having an electrician or plumber come out to diagnose a problem, Comfort Experts has got you covered. When it comes to keeping your home comfortable, you can trust our experts!
At Comfort Experts, we pride ourselves on our exceptional, reliable, and prompt AC and heating repair services. With over 60 plus years in the business, we bring experience and professionalism to every job site. Our team of qualified technicians strives to offer the very best in service as soon as possible to keep your house at a comfortable temperature all year round. You can’t go wrong when you call Comfort Experts for all your HVAC needs in Grand Prairie.
Whether you need work done on your central air conditioning or your heating unit, you can rely on the expert services of Comfort Experts. Our service technicians have extensive on-the-job knowledge and training to perform any repair, including replacing heat pumps, thermostat problems, frozen equipment, broken belts, compressor problems and anything in between. Our team of highly qualified technicians works hard to find the source of the issue and repair the problem at an affordable cost. There is no repair too big or too small for our experienced service technicians.
Dealing with an AC or heating repair can be a frustrating experience. Unfriendly or inexperienced repair companies can only make matters worse. But at Comfort Experts, we go above and beyond with superior customer service to make your experience as painless and as enjoyable as possible. Friendly staff members are available to answer any and all of your questions. Knowledgeable technicians provide prompt service and a thorough and honest assessment of your AC or heater repairs. At Comfort Experts, we aren’t just in it for the money. We genuinely care about our customers, and always work to provide you with a trustworthy and affordable repair so your HVAC system can last for years to come.
One of the most important things to consider when hiring an AC or heating repair company is reputation. At Comfort Experts, we have an excellent reputation that precedes us. Customers often express their appreciation as well as tell others about our reliable services. In fact, many customers are repeat customers as we have built trustworthy relationships with our clients.
AC repairs can be financially stressful. But when you choose to work with Comfort Experts, we work with you for affordable costs. Financing is also available to make your HVAC repairs as affordable as possible. Through prompt services and honest, hard work, we’ve established a reputation as being one of the best in integrity, customer service, expertise, and fairness. As others can attest to, you are in good hands with Comfort Experts.
When you choose Comfort Experts, you never have to worry about receiving poor services ever again. For more information about our services or to find out answers to all your HVAC questions, contact us online today!
Zak provides extremely superior customer service while making sure the cooling system is operating properly. He did a written estimate of necessary maintenance and is sending possible financing documentation for our needs.
Our home was built in 2020 but the second floor is always warm. The first company came and said there was nothing that could be done. The Comfort team identified the problem and offered real solutions!
Jake came out and understood exactly what I was wanting and provided a couple of options to go with. I appreciate the input and service provided in a timely manner.
Zak was quick to remember his previous service call, finding the problem very quickly.
Service visit went well. Identified some issues needing correction, took care of things!
Excellent work And communication
Wonderful young man, very polite and professional. All conversations were professional with a warm earthy tone. All clean up was exquisite. Very satisfied with the results.
He smiled during entire service call. His polite demeanor and stellar service work were greatly appreciated. The explanation was easily understandable.
none
Good education
Good
Colby was my tech and my situation was different my previous ac tech from another company took my blower motor a week ago and never came back to fix it replace it. So I called Comfort today and they were able to get someone out here fast, but was unable to help due to my blower not there but Colby was able to get a great price with discount and explained everything to me. Great service.
I received great service from the tech Tyler. He was diagnosed my problem. When Tyler returned to complete the repair he was on time and completed the job in a timely manner. I always receive great service from Comfort Experts.
Mike was prompt, quick to answer all questions, and did all work without unnecessary messiness or noise. He made me aware of changes or upgrades he would recommend at a level that was easy to comprehend.
Very professional men
Tyler was very respectful. Did a detail inspection of all faucets. Explained what needed attention. We are very happy with the job that he did. Alec Gibbs did a great job inspecting our A/C unit. He did a performance and safety testing on the unit. He cleaned the condenser and restored the system to a clean condition. Alec is very friendly and courteous and very knowledgeable. We are very happy with the job that he did.
Just had my yearly check up on both my units Zak did a great job and informed me about everything going on during the process.
Colby and Mike were wry nice and thorough. Colby explained all his findings in detail and presented us with options to remedy.
Very good company They are always on time and resolve my issues.
Very professional. I would recommend for all your HVAC services
We just had a new HVAC installed by Comfort Experts. One crew cleaned our duct work then Alex and Daniel in stalled the HVAC system. They were very professional and efficient. Near the end of the install a tiny bird flew in the open door. It flew up to my skylight. They went above and beyond to capture the tiny bird and release it safely. Kudos to Alex and Daniel!!!!
What an amazing young gentleman. He went above and beyond informing us of what he was doing. He offered some suggestions that were helpful for us. He needs more STARS!!!!!
Gavin came and did a thorough job. He arrived a little ahead of schedule. He trouble shot the system to identify the source of the problem. I appreciate his clear communications and one can tell he has the knowledge to do this work. I strongly recommend this company and specifically Mr. Gavin should you need some assistance in the HVAC area. Thank you again.
Tyler provided great knowledge and customer service. He diagnosed the problem on the first visit and was able to work within my schedule to come back to resolve. He was on time and took less time to resolve. Tyler has a pleasant personality.
Quote
For this job I performed an evaluation. The system had a failed capacitor and after changing it the compressor kept turning on and off. I diagnosed a failed compressor. I recommended a system replacement due to age of system and severity of the failed component. Homeowners request CA to be scheduled 8/18/25 between 9-12. Thank you for choosing comfort experts, have a great day!
I quoted solar attic fans. She needs time to consider this.
For this job I performed an evaluation. I discovered a dual run capacitor out of tolerance. I replaced the capacitor within warranty. Refrigerant was wintin normal limits with a normal delta. I left the system running on 74 cool. Thank you for choosing comfort experts, have a great day!
Found evaporator coil dirty previous company came out and added freon did not go over possible leak any evaporator cool with customer so I explained to customer that whenever you have to add freon to a system that there is leak explain to him that we could pull and clean the coil but there would be no warranties advised customer to replace evaporator coil emailed options to customer customer wants to talk to family about estimates before making a decision
Sent requested estimate and financing app Discussed with homeowner and he’ll get back to us when he’s ready To proceed
Performed evaluation – upon arrival system did not have high voltage to air handler Homeowner for the past 4 days has been resetting breaker I was able to get breaker reset to provide power and system is operational with 18 Delta Homeowner provided filter but was not correct filter April Air media 213 required Scheduled service to IAQ – Zak – Phone call Re create duct work estimate and include price for panel breaker replacement for air handler Pictures uploaded System left on cool at exit
Upon arrival for recall Evaluation System was on in cooling but outdoor condenser was not coming on I took off condenser panel and CBoard had error code 04 on it which corresponds to "locked rotor" I then checked capacitor again which was still in tolerance and checked compressor saver kit which still had bubble intact but this time I removed it and checked capacitance on compressor saver and it was showing 0.0 Replaced compressor saver kit and turned unit back on Compressor and fan turned on and unit had a 94 LRA I asked homeowner to shut system off then on again to make sure issue wasn't repeating. System came back on again and worked fine this time with a LRA of 92.5 Asked homeowner to reset once more to triple check and system came on again. Compressor saver kit replaced under PNL warranty Recall credit added to invoice System was left on in cool upon departure.
Upon arrival for super tune up system was on in cool and thermostat was satisfied at 78 I asked homeowner for filter replacement, unfortunately he did not have one to replace at the moment Lowered both thermostats and went into attic to begin tune up To begin I checked temperature delta and had a perfect 20° of cooling I then checked blower motor which was clean and in good condition Then checked evaporator coil and it was clean and in good condition I then checked drain line, tested with bleach then chased with 2 gallons of water with no backups I then switched unit to heat and checked heating components, sequence of operations in good condition Moved to outdoor condenser unit Started with checking disconnect for condition and functionality Disconnect in good condition, flipped down to kill high voltage I then removed condenser fan and checked it, in good condition Cleaned condenser coils from inside out then rinsed off the sides to clear debris I then replaced condenser fan and sec
Super Tune up both systems Filters fine Drains clear UV system in upstairs coil is failed Downstairs system no UV filtration blower and coils are clean Furnace components are fine Downstairs condenser functional and testing fine Upstairs condenser fine electrically but extremely low on refrigerant Homeowner will have home warranty come out and address this Homeowner will talk to her husband and call back to schedule her IAQ assessment
7/27/25@8:40.. Jerred had to call in to proces payment…Eval for hvac, clogged drain line- found leak under nathroom sink. Cut out leak and repaired. Found hard bulid up and unable to repair that. Treating with vinegar moving forward..ERIKA
For this job I performed an evaluation. Homeowner had a plumber from another company check for leaks because there is water damping the carpet in the master bathroom. The system was functioning within normal spec limits and had a clear primary drain line. The insulation in the house was very low. I gave 2 estimates for attic vents and insulation. Free second opinion plumber referral scheduled for
Today we showed up for a complimentary second opinion. On arrival homeowner had hot water leaking out of the slab in the kitchen, the previous plumber came and shut off the water heater to identify that it is on the hot side of the water system. We gave an estimate to do the slab leak repair. Homeowner wanted to talk with his wife and give us a call back in about a week. Thank you for choosing comfort experts!
On arrival indoor unit was blowing hot air. Went outside and found blown cap and compressor saver. Replaced both and system ran and produced a 10 superheat. With customers permission I also cleaned condenser inside and out. System cooling as I left.
Completed cooling tune up all electrical components good amp draws good Freon levels good clean condenser temperature split good drains clean and clear changed filter unit working properly
Found unit 1 lb low of 410A refrigerant evaporator coil leaking added 1 lb of 14A refrigerant unit now working customer wants to talk with husband before making a decision on changing out warranty evaporator coil leaving customer with estimates collected payment for 1 lb of freon today by credit card
Slip joint loose on kitchen drain. Tightened it up. No warranty without replacement Customer does not wish to replace at this time
For this job I performed a complimentary plumbing inspection of the residence. I inspected all fixtures, first I ran a diagnostic on the water heater. Unit was installed new last year, 50 Gal Electric fully operational. All toilets are flushing properly and not running. The only blaring issue is the angle stops. All the stops are twist to stop, and are very old. They need to be replaced, provided the customer with an estimate to replace all the existing stops to 1/4 turn stops.
For this job, I did an evaluation. Upon arriving, the homeowner showed me that the emergency drain line was dripping. Went into the attic and verified that the primary line was clogged. Also, the drain pan was full of water. Homeowner accepted repairs. I vacuumed all the water out of the drain pan. Cut the P-trap and cleared the drain line. Cleaned the P-trap reinstalled and did a 3 gallon water test. Drain was clear and system was running when I left.
I have an estimate regarding finishing the installation of some wire and switches for a new fan at this time they were not interested but I have sent it as an email
For this job, I performed a complimentary plumbing inspection of all fixtures in the residence. All fixtures are fully operational, the water heater needs a Sediment Trap. Which I put together an estimate for repairs and sent over to the customer for approval.
On this job I came across a frozen coil all the way to the compressor. I'm pausing the call for tomorrow first call
Ductwork Torn apart in multiple places. Insulation covering vents from the inside Full duct system required once post control company gets rodents under control
Today we showed up on a complimentary plumbing estimate. Upon arrival the gas water heater located in the garage the water was actually shut off to it. The water heater itself is actually leaking and it is no pan underneath. I did not turn the water heater back on due to it leaking and also being the age of 23 years old. My recommendation will be to replace the water heater itself. With replacing the water heater he will get a pan drain, a new shut off valve, two new water lines, a gas sediment trap, and expansion tank. There will be an estimate left in your email. Thank you for choosing comfort experts!
On this visit I replaced a 40/5 cap and installed a new easy start.i also removed a dirty filter they will need to order a new 110 aprilaire filter soon. The system is now back online and ready for cooling.