HVAC, Plumbing, & Electrical Services
Simple Answer: We always answer the phone, and come when you call to fix what needs fixed — and we stand behind our word and our work.
Plus you can count on getting a Certified AC Genius, Plumbing Genius, or Electrical Genius. Which means we don’t use “salesmen in disguise” or “selling techs,” like other home service companies. Instead we have our own training center to ensure you always get the honest expertise required to repair your problem right, right then and there.
Comfort Experts Inc. has been providing air conditioning, AC replacement and installation, heating, plumbing and electrical services to homeowners in Glen Rose, TX, since 1962. Our experienced and knowledgeable technicians are available 24/7 to help you with your HVAC needs. We strive to provide excellent service and a stress-free experience every time, ensuring complete customer satisfaction. Our customers tell us that our dedicated team always goes above and beyond for them, which is evident in our 5-star reviews. So, when you need an air conditioning specialist, plumber or electrician who you can trust to do the job right, rely on Comfort Experts Inc. We invite you to read some of our reviews below to learn more about our services and our company!
Such a pleasant visit late at night. I felt safe and informed and I am so thankful.
Outstanding, old school solution to a new school problem. Leaking sink strainer. Third leak under the sink.
Mark did an excellent job. HVAC tune-up. Very professional. Good customer interaction.
Mark was informative and helpful.
Riley was not only professional but very helpful in his role as a technician.
Mark our technician was a very helpful guy. Showed complete respect and was very educational as he went through the process with us.
Friendly and efficient service.
Tyler was outstanding. Saw a problem and repaired very timely. Great attitude and personality. Thank you
I am always thankful for the expertise and knowledge of professional men who are kind and answer questions. Thank you Ian!
Tyler has been here before, twice when we had electrical failures. This time he came out to resolve issues that had not yet become apparent. He opened up @40 plugs and @20 switches to confirm the wires were properly attached and tight. Found loose wires in every room. We sleep better now.
We were having problems with two circuits in our house, they just suddenly quit working. Tyler located the problems, loose terminal connections. He then checked every plug on the circuit and found additional loose connections. One of the plug receptacles needed to be replaced and he completed that task as well. Excellent work, very knowledgeable.
Had a problem with 2 different circuits not working. Tyler located the problem (loose wires at two different electrical outlets). Very strange since this home is only 18 months old. I wonder how many other outlets are waiting to fail? This could have taken hours but Tyler took care of the problem quickly. Excellent work.
Tyler Lawyer arrived on time and was very knowledgeable and professional. It is a new house so he found no problems. He did tighten some of the main panel circuit screws and explained that sometimes the screws become loose from movement/temperature fluctuations.
Mark took his time assessed where problems came from, got back up and going with minimal impact to family when he had a long day
Ian was on time and did a great job flushing and doing annual maintenance on our Rheem tanked water heater.
Scheduling could have been better, waiting from 10 A to 5 P was unacceptable. A text the morning of service narrowing the time to 2 hrs would have been better. Justin was great.
No Smoke. Wanted evaluation of solar monitor failure and burn smell. That's what I got. No Fake, NoGuess, called for backup to avoid making it worse by " fiddling" as others sometimes do. Appreciate the honest timely facts. Team having to research solution though.
Thank you for good information. Zak answered all my questions and most certainly knows this business well!
Outstanding service. I will recommend their service, especially Mark and his partner.
William advised me of my options and shone the hvac systems that would meet my family’s needs for the future. He also gave me information on the warranties that were part of each system. We were able to pick the system that fill our needs and fit our budget. William deserves a raise.
Aaron did an outstanding servicing my Air conditioner. He did a great job of explaining the issues with my unit. He also recommended the company warranty/ membership to cover future repairs and a discount on a new air conditioner. He was very professional and had a great attitude. Based on my experience with Aaron I would highly recommend Comfort Experts to anyone needing ac service.
Contracted with Comfort Experts for a "Level 2" duct cleaning following dry wall repairs. They were very good. We can already tell the difference in air quality.
Kellen was great! He explained everything in detail about a Level 2 HVAC duct cleaning. (Must be the military background-cut through the noise and get to the objective.) Thank you Kellen, the team was out today to do the work and we are already enjoying cleaner, fresher air in our home.
Been a customer for years
Recall. Forgot to replace service port cap. Cap has been put in system now. Homeowner not home at the time.
arrived to no cool. Drain switch had tripped due to a blockage in the primary drain. Cleared drain and added a drain pan treatment. Poured water down the drain to ensure it was clear performed function check. System running and cooling upon departure.
Cable drain thru overflow. Cleared drain thru overflow. No warranty on stoppages. Customer tried to clear drain himself. There was a piece of plastic hair remover broke off in drain. Ran hand held cable thru overflow and pushed it to main drain. There is no warranty on this stoppage
Replaced two outdoor units Flushed both line sets with Rx-11 and nitrogen Had to replace both disconnects Replaced metering devices at indoor units Charged both systems
Two system cooling tune up performed today on both downstairs system is 13 years old and upstairs system is 11 years old. Downstairs air handler has biological growth present, blower wheel is dirty and evaporator coil has some build up starting to form. System should be cleaned. All amp draws are acceptable. Refrigerant levels are in range. Both outdoor units were washed.
Upon arrival both systems were down, during evaluation found one system was missing a capacitor and compressor had no rage to verify the correct size cap. Other system had a burned common wire to the compressor and both fan and compressor caps were extremely weak. Replaced and fixed burned wire. Started system and took amp draws fan mot and compressor were way over manufacture tolerance RLA. Talked with customer about sending comfort advisor for possible replacement. Setup comfort advisor appointment for today confirmed by the office
Called out on leak at water heater. Ryan flushed this water heater during a tune up and drain valve did not shut off completely. This caused water to get on floor and under tile. We will bring out fans to dry floor in laundry room. We cannot warranty water heater, pan, and pan drain as we did not install water heater or pan. Replaced plastic drain valve with 3/4 full port ball valve and water hose adapter
Upon arrival customer had mini split Heatpump taken apart and said that he was not able to pull a vacuum on the refrigerant lines and whenever he let the refrigerant into the system he heard a loud hissing noise. System has 454B refrigerant, stated to the customer the troubles with 454B. Unable to do any repairs at this time
For this job I performed the annual tune up at this residence. I also flushed the tanked water heater. All fixtures in the residence were functioning as they should.
Install 36k upflow gas with standard filtration, code kit with programmable thermostat
Ohvivivi
Propane furnace with straight cool condenser installed in 2017. Intermittent communication error has been causing the system to shut down randomly ever since the system was installed 8 years ago. Can not properly diagnose the issue at this time as the system was running and cooling the entire time that the technician was here. Upstairs unit needs to be leveled. Upstairs unit is very hard to access in the attic. Highly suggest moving the furnace back to the closet in the hallway where it was originally. System is a little low on refrigerant. Can not further diagnose issue at this time. Comfort advisor is scheduled to meet with the customer this evening. Customer would like prices for comparison on a propane furnace with straight cool and a dual fuel system.
Completed inspection on r22 straight electric system system has good pressures but contacter has a burn signs and pitting on it compressor saver is completely dead also needs a new disconnect due to being wired around and a new condenser fan motor due to damage of wires and oil stainage indoor unit is working not within manufacture specs but is doing its best for its age definitely recommend replacing system here very soon.
Upon arrival tech found that the unit was working properly tech check all out side components as well as inside components. Tech checked refrigerant and found everything to be up to standards at this time
Found breaker for Heatpump was off. Found out that customer had company out to install batteries for the solar system. Reset breaker and found no issues left system in cool
Found breaker for condenser in tripped position. Checked amp draws everything is within manufactured spec. Could have possibly gotten wet with the location of breaker during washing outdoor coil. Breaker is just above concrete back porch. About a foot and half above the ground. Had a 17 degree split when I left.
Completed tune up on system. Flipped filter around to correct way. Checked all electrical connections and components on the indoor and outdoor system. Checked drain line and verified proper drainage. Also fixed attic fan so it could pull the heat out if the attic. Found biological growth in duct work and informed homeowner about it. Washed outdoor unit and took pressures. Gave customers different options on the way we can attack this problem. Recommended option 1 with a level 2 cleaning and iaq 300 and a surge protector for outdoor system to help prevent possible board failure due to power surges.
Found drain line disconnected and clogged up from drain line blew out drain line and reconnected
arrived to no cool. Wet switch had tripped dueto a blocked drain. Cleared drain and added a drain treatment. System would quickly shut down on low pressure once started up. Was able to locate a leak in the evaporator coil. Customer wants to talk to family before deciding weather to repair or replace. Customer has signed up for the home and budget protection plan.
Customer couldn’t close door I came out and showed her how to close door on downfllow unit
Secured drain line. Unit is draining properlt now.
Bearings on fan motor are starting to go. Gave customer price he declined. Checked out system refrigerant pressures are good
Did not find any drain line issue on the a/c side.
Converted the furnace to LP, sealed the evap coil door, adjusted the blower speed and secured the furnace door.