Forest Hill TX

Emailed customer estimate for a more cost effective option to get both breakers live and all heating elements working on air handler.

Submitted estimate for 2 200A panel upgrade options. Panel needed to be updated in order to properly feed 240v air handler. Only 2 heat strips are being fed. Air handler requires another 59A 240v circuit.

At arrival homeowner was Concerned over system heating Inspected heat strips and tested functionality Determined electrician to be called out to inspect breaker panel and estimating repair/installation of current breakers and new wiring for system Second breaker to provide power for second half of heat strips. System already has complete set up to function second heat strips. High voltage power required for system breaker Reccomended IAQ200 - Goodleap to be reviewed by office for future installation System left on heat at exit Monday electrical service scheduled- 9am- 5pm

Arrived for evaluation System not heating at arrival Determined thermostat was faulty on heating Replaced thermostat to Honeywell T4 pro Added home and budget protection plan Tested system on heat and cool System left on heat at exit

Arrive for service Eval pressure lockout code Refrigerant levering fine in cooking In heating pressure bills up and eventually hit high pressure Warranty refrigerant adjustment approved by Ryan System left in heat at exit

On arrival system running and heating as intended. Furnace producing no co. Blower clean and capicator in tolerance. Biological growth in supply plenum. System heating as I left.

11/26/24 Today I showed up for a membership super tune-up upon my arrival homeowner was reserved and directed me straight to the garage where she handed me my filter and instructed me to move and exercise bike and stack of drywall among other things out of the way so I could access the gas furnace she informed me that she was working and in the middle of a conference call I asked her if this was not a good time if we needed to reschedule she advised that she only needed 10 more minutes to finish the conference call and then she would be available she showed me to the thermostat so I could get started and then went back to work immediately I tried to turn the thermostat into cool mode the thermostat is completely non-responsive the LCD screen is lit up but it doesn't respond if you put it in heat mode or cool mode or try to turn the temperature up or down I decided to go ahead and move everything so I could access the unit and gain access to the backyard as well and started taking pictu

. Arrived at customers house for evaluation System has been worked on by some one in her family and safeties are basically jumped out and some type on animal has gotten to the wires both in and outside the unit Recommended wires to be redone, new thermostat, and new wet switch Customer wants to talk about a new unit pause for advisor wants to see one on Monday at 10am

No answer at door

Customer said they forgot to call and cancel

Etu. Multiple issues. Presented estimates. Made multiple recommendations.

Came out for a membership super tune-up homeowner was not here however the grandchildren are over 18 and homeowner was supposed to show up 20 to 30 minutes after I arrived but never did during my evaluation I checked everything in heat mode and in cool mode indoor and outdoor everything is heating and cooling as should drain line is clear although there is no access point prior to the P-trap the concerns that I have today is organic growth I found in the indoor unit and the disconnect is arcing when you replace the stab recommending indoor air quality system for the organic growth replacement of the safety disconnect and installation of surge protection at that disconnect unable to get homeowners signatures as he was not present

Plumbing tune up. Gave options for needed repairs

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Quote

On arrival blower motor was struggling to run due to age and condition. Furnace inducer motor overamping on start up. Recommended replacing indoor coil and furnace to match new outdoor unit. Unable to accept cards at this time,

Broken gas line in front yard. Quoted repair. Customer is going to think it over and call us back wanted to get a couple estimates.

Came out for an evaluation compressor was not running due to a bad run capacitor replaced this under warranty however I did bring it to the customer's attention should this capacitor go out and be covered in dirt like the previous one due to the dogs essentially burying the condensing unit the capacitor would no longer be warranty discussed this same scenario even further about the condensing coil that we just replaced earlier this year homeowner is going to address the ground level situation around the condensing unit and put up a barrier to keep the dogs away today I found the compressor to be overamping upon startup and recommended a compressor saver kit which the customer opted to have installed I also recommend a thorough deep cleaning once they have addressed the ground level situation the customer also chose to upgrade to the new home and budget protection plan today we waved the service fee in order to help the customer with the recommended repair and upgrade to the home and bu

Customer said he wasn't ready to replace his unit but allowed me to give him a quote. Quoted level 3 48k heat pump closet upflow for $16,852

For this cooling to know if I inspected the air handler and condenser, for the most part all equipment was measuring within manufacturer specs. The temperature differential from the return to supply was only 13° and the customer stated when they set the thermostat to 73⁰ or lower the house never reaches that temperature and the system runs non stop. The air handler is full of Bio growth which is a health concern for the homeowners. I talked to them about a UV system as a way to sanitize the air and kill any biologics that come into contact with it before they breathe in it. When I gauged up I had a 45° superheat and a 12° sub cool for a TXV indicating that TXV has become restricted and is not metering refrigerant appropriately. This is causing the 13° delta and not cooling the house efficiently. I talked to them about the price of a TXV replacement and how my overall recommendation would be system replacement as their machine is over 10 years old it was the number of problems it has wo

Arrived for cooling tune up Washed condensor and tightened connections Replaced filter Refrigerant is good 20 Delta Replaced parts warranty Capacitor Installed drain treatment strip Recommended IAQ 200 UV system System left on cool at exit

Upon arrival indoor was running but not cooling, after evaluation found that Primary electrical unit had failed. Replaced Primary electrical unit and made sure all electrical high and low voltage were tight on furnace and Condenser. System is running as should found no issues when system runs. If problem occurs again senior tech will come out PER MARK W.

Arrived to no cool. Primary electrical control was replaced yesterday and it failed shortly after the technician left. Replaced the primary electrical control again and tried to find a reason for the failure. Low voltage is acceptable. High voltage is acceptable. Compressor is not over amping. Compressor ohmed out and was acceptable. Refrigerant levels are in range. Tightened all electrical connections and grounds. Could not find a reason for the failure. Recall on me.