Forest Hill TX

Arrived and performed evaluation after checking on heating All heating components are in tolerance Homeowner turns off disconnect for outdoor unit due to outdoor unit running while heating is on - inspected issue and was unable to recreate concern Reccomended primary electrical control unit - no call to unit at time of testing Added home and budget protection plan Discussed insurance with homeowner on work that was done from previous company Homeowner will verify original fix is still good before further evaluations on cooling Homeowner has concerns on airflow in living room and front left room - attic access not available at time of evaluation System left on heat at exit

On this job I looked at both heating and cooling. The system makes 130° suction line temp. Back up heat works well 20 amps each. Cooling has a td of 20° . The system could benefit from a new uv light bulb and a cut and pull cleaning.

Install cancelled

Arrived for evaluation System heating down at arrival Due to age of system full refurbished reccomendations Reccomended - Full wire repair for system - main unit breaker - blower capacitor - soft start kit - primary electrical control unit - condensor fan motor Replaced warranty thermostat System left on 74 heat at exit Comfort advisor scheduled 12/21/24

Emailed customer estimate for a more cost effective option to get both breakers live and all heating elements working on air handler.

Submitted estimate for 2 200A panel upgrade options. Panel needed to be updated in order to properly feed 240v air handler. Only 2 heat strips are being fed. Air handler requires another 59A 240v circuit.

At arrival homeowner was Concerned over system heating Inspected heat strips and tested functionality Determined electrician to be called out to inspect breaker panel and estimating repair/installation of current breakers and new wiring for system Second breaker to provide power for second half of heat strips. System already has complete set up to function second heat strips. High voltage power required for system breaker Reccomended IAQ200 - Goodleap to be reviewed by office for future installation System left on heat at exit Monday electrical service scheduled- 9am- 5pm

Arrived for evaluation System not heating at arrival Determined thermostat was faulty on heating Replaced thermostat to Honeywell T4 pro Added home and budget protection plan Tested system on heat and cool System left on heat at exit

Arrive for service Eval pressure lockout code Refrigerant levering fine in cooking In heating pressure bills up and eventually hit high pressure Warranty refrigerant adjustment approved by Ryan System left in heat at exit

On arrival system running and heating as intended. Furnace producing no co. Blower clean and capicator in tolerance. Biological growth in supply plenum. System heating as I left.

11/26/24 Today I showed up for a membership super tune-up upon my arrival homeowner was reserved and directed me straight to the garage where she handed me my filter and instructed me to move and exercise bike and stack of drywall among other things out of the way so I could access the gas furnace she informed me that she was working and in the middle of a conference call I asked her if this was not a good time if we needed to reschedule she advised that she only needed 10 more minutes to finish the conference call and then she would be available she showed me to the thermostat so I could get started and then went back to work immediately I tried to turn the thermostat into cool mode the thermostat is completely non-responsive the LCD screen is lit up but it doesn't respond if you put it in heat mode or cool mode or try to turn the temperature up or down I decided to go ahead and move everything so I could access the unit and gain access to the backyard as well and started taking pictu

. Arrived at customers house for evaluation System has been worked on by some one in her family and safeties are basically jumped out and some type on animal has gotten to the wires both in and outside the unit Recommended wires to be redone, new thermostat, and new wet switch Customer wants to talk about a new unit pause for advisor wants to see one on Monday at 10am

No answer at door

Customer said they forgot to call and cancel

Etu. Multiple issues. Presented estimates. Made multiple recommendations.

Came out for a membership super tune-up homeowner was not here however the grandchildren are over 18 and homeowner was supposed to show up 20 to 30 minutes after I arrived but never did during my evaluation I checked everything in heat mode and in cool mode indoor and outdoor everything is heating and cooling as should drain line is clear although there is no access point prior to the P-trap the concerns that I have today is organic growth I found in the indoor unit and the disconnect is arcing when you replace the stab recommending indoor air quality system for the organic growth replacement of the safety disconnect and installation of surge protection at that disconnect unable to get homeowners signatures as he was not present

Plumbing tune up. Gave options for needed repairs

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Quote

On arrival blower motor was struggling to run due to age and condition. Furnace inducer motor overamping on start up. Recommended replacing indoor coil and furnace to match new outdoor unit. Unable to accept cards at this time,

Broken gas line in front yard. Quoted repair. Customer is going to think it over and call us back wanted to get a couple estimates.

Came out for an evaluation compressor was not running due to a bad run capacitor replaced this under warranty however I did bring it to the customer's attention should this capacitor go out and be covered in dirt like the previous one due to the dogs essentially burying the condensing unit the capacitor would no longer be warranty discussed this same scenario even further about the condensing coil that we just replaced earlier this year homeowner is going to address the ground level situation around the condensing unit and put up a barrier to keep the dogs away today I found the compressor to be overamping upon startup and recommended a compressor saver kit which the customer opted to have installed I also recommend a thorough deep cleaning once they have addressed the ground level situation the customer also chose to upgrade to the new home and budget protection plan today we waved the service fee in order to help the customer with the recommended repair and upgrade to the home and bu

Customer said he wasn't ready to replace his unit but allowed me to give him a quote. Quoted level 3 48k heat pump closet upflow for $16,852