Serving Forest Hill, TX & Surrounding Areas Since 1962
Simple Answer: We always answer the phone, and come when you call to fix what needs fixed — and we stand behind our word and our work.
Plus you can count on getting a Certified AC Genius, Plumbing Genius, or Electrical Genius. Which means we don’t use “salesmen in disguise” or “selling techs,” like other home service companies. Instead we have our own training center to ensure you always get the honest expertise required to repair your problem right, right then and there.
Wednesday, 5/21/25 My experience with Comfort Experts was very good. We were able to schedule a tech to come out the same day. The technician was friendly (and talkative) and gave a knowledgeable report of the issue, then showed me the readings spent time explaining why they were bad and why he came to his conclusions. I needed a new system. The salesman did a great job of explaining our options with the pros and cons of each. Their professionalism sealed the deal. They were able to schedule the install for two days after the purchase. The techs that installed the system were just as friendly and professional as the others. They finished the installation in one day, so we hada cool air and a new system for that night.
Thank you for your help and quickly responses to fix our system.
Saturday, 5/24/25 The system stopped working, so we called them back out. Justin Pennington came out to assess the issues and was able to fix the problem to get the system working again. It was very knowledgeable he kind of snow what was going on and explained what he was doing.
I'm still very pleased with Custom Experts. They sold us a good system and they backed it up!
Saved Us a Ton by providing a 2nd opinion, spent extra time troubleshooting our system that was working. Could not find any issues. Garrett and Danny explained everything they were doing and did a great job.
Jerred Gomez and Cooper did an excellent job servicing my AC unit this week. They thoroughly asked questions to diagnose the issue I was having and did not rush the process. Their service was top notch, even went above and beyond to clean my units coils with my hose free of charge. Thank you for the professional and top notch service!
Five. Stars don’t begin to give the awards with this company and its employee deserve. I just met Mark D. today for the first time as he came out to inspect my failing outdoor air conditioner unit, he was remarkable in his assessment he was thorough to the point that he got more fixed than I even knew was wrong. And by the grace of God, he had all the necessary parts already on his truck. Just a delightful man that knew what he was doing, and was so confident in the company he works for. If I had a ribeye steak, got a throwing one on the grill for him just to be able to accommodate him in something better than a soft drink or a glass of water. I would invite him back anytime as a guest and I joined as a member for upcoming service calls and repairs if needed, and would do so in a heartbeat at any time the prices are very fair for all that you get, and I would recommend them to absolutely Anybody. And it’s wonderful to know that I did business with a company that supports the people who have served in the military . Mark D. Is Outstanding at his job, I recommend anybody reading this to go with this company when you need your heater air fixed outstanding at his job, I recommend anybody reading this to go with this company when you need your heat or air serviced.
Justin has now become our AC guy for life. I trust him and believe what he's telling. He's not just convincing me on an upsell. He looks at options for our situation and is honest with his points. Justin is now our AC for life. I'm a believer. Great guy, great company. I hope the company knows the caliber of tech they have with Justin.
Daniel was our installer. Very knowledgeable and very kind. He is a hard-working guy. He did a 50-gallon water heater by himself. He was on time as well. He answered all of our questions during the initial quote and during the installation. He took the old water heater and cleaned as he went along. Took that other trash with him. I would recommend their service to anyone based off of our experience.
Jarred & Cooper were beyond helpful. After they assessed what needed to be done, Jarred explained the solution so that I felt confident going forward with the project. After completion, they both explained what was done to complete the job. I can easily recommend them both; and, without a doubt recommend the company. Thank you again guys. You were exceptional
Ryan came in and quickly found the heart of the problem. We almost wasted a lot of money fixing the wrong thing. He got our unit to work while we wait for the correct part. Very happy with his expertise!
Mark was amazing! He walked me through my concerns and gave me information on what needed to be fixed. I will definitely be requesting his assistance in the future! We have hot water!!! ☺️
Forest Hill AC & Heating Services
The purpose of your heating, air conditioning and ventilation system is to provide a comfortable and safe environment inside your home. This could be anything from keeping your home heated or cooled at your preferred temperature to improving the indoor air quality and circulation of your home to help fight against respiratory and other illnesses. Can you guarantee that your unit is running at its full potential and successfully providing the ideal comfort and safety for your Forest Hill home? If you answer “no” to this question it is time to have your unit inspected. Call us today at (817) 341-5149 to schedule your inspection!
Forest Hill AC Repair & Replacement
If your unit is unable to be repaired and has to be replaced, we’re here to quickly get a new unit put in so you can get back to the comfort you deserve. All you have to do is choose a new system! We provide a wide range of HVAC units to choose from so we know that you will be able to find a new system that caters to your needs. Our 5-star online reviews show that we are dedicated to customer satisfaction. We have made it our goal to leave you saying that you had a good experience with our company. We take pride in the work we do and always back our work with a 100% customer satisfaction guarantee. You will always be left satisfied and we will always leave knowing we have successfully assisted your family with your Forest Hill AC repair needs.
Here For All Your HVAC Needs
Comfort Experts, Inc. has made it our mission to keep Forest Hill families comfortable all year long and assure that your home is a safe environment. No matter the issue with your heating and cooling systems, we’re here to help. By offering AC inspection and repair, we can diagnose a malfunction quickly and fix the problem, returning your system to peak performance. In addition to heating and cooling, we specialize in plumbing and electrical services so you don’t have to worry about hunting down multiple contractors. We take care of all your HVAC systems from start to finish. For the most comfortable call you’ll ever make, we’ll be here 24/7 at (817) 341-5149!
Recent Jobs and Reviews in Forest Hill, TX
Rated 4.5 out of 5 stars based on 13 customer reviews
Michael was great. He quickly diagnosed and fixed my issue. Had my air up and running in no time. For that I’m thankful, as it’s starting to heat up in Texas. I also appreciate that he was able to come out on a Saturday. The downside is that everything is so expensive with this company
Charmaine – Forest Hill, TX 76140
Good Service
Zak, my service technician, was nice and took care to try to explain and make sure I understood the issue and what was needed to resolve it. I also appreciate how quickly someone was scheduled to come out and the respect shown for my time through communication of expected arrival time.
Charmaine – Forest Hill, TX 76140
Good Service
I was able to get the tune up service at a promotional discount of $50, instead of $200. I was happy with that price, but it’s only temporary. The regular price of $200 seems a bit steep, especially since the service is supposed to be conducted twice a year. To reduce my annual tune up cost, I signed up for the $20 monthly membership so I can have my HVAC serviced for “free” twice a year. I still come out cheaper. However, I don’t like having to pay for a subscription, and I feel the regular price, without subscription or promotion, is too expensive.
Charmaine – Forest Hill, TX 76140
Excellent Service Mary – Forest Hill, TX 76119
Number 1 service
I have had my new system for 2 years now.after a factory malfunction i have had nothing but good to say about this company.allthough i thought it was on the higher price i know i dont have to deal with lower price warrant. I rest easy knowing this company will be there when i call. I did have a problem this past summer and it was july 4. System was not cooling. I call just knowing i was going to get some kind of line but to my suprize they sent a man out told me there was a leak they charged the system so i would be cool . Next morning they arrived with the part had it up and running in a short time. These people are no1 from the first girl i talked to to the one that approved the fix the tech that came all the way back to the girl that called me back to make sure i was cool for the night.
David – Forest Hill, TX 76119
Review
Always top of the line. Service tech always dressed nice and vary respectfull. Top notch company
David Brown – Forest Hill, TX 76119
Review
Very informative and was very courteous and a very nice person.
Danny Cantrell – Forest Hill, TX 76119
Great Customer Service
The service gentleman was very business-like and discussed the procedure which he was following to check my heating system. He was customer service oriented.
Sammie – Forest Hill, TX 76140
On time, good service David – Forest Hill, TX 76119
Review
Great service
Michael Ray – Forest Hill, TX 76119
ReviewMelissa Vasquez – Forest Hill, TX 76119
Review
Very respectful and professional.
Bonnie Hernandez – Forest Hill, TX 76140
Great Service
Very informative answer every question explain everything he was doing
Sy – Forest Hill, TX 76119
Good service but install took fore
Crew arrived at 1030am but it was 3 am the next day before they got system up and running
David – Forest Hill, TX 76119
Great service diagnosis.
Ryan was very polite and informative, he checked my AC unit and told me the issue, but I decided to contact the contractor that installed the unit.
Customer has main line stoppage said he can not afford to get unclogged at this moment he will call when he can
Forest Hill, TX 76140
Tyler L.
I have completed my electrical tune-up and found that the three of his lights had internal damage and needed to be replaced, that was something he wanted to do on his own but the panel although a little old looked great tight connections and gfci's were present
Today I ran a super tuneup on the system. No apparent abnormalities were noted during the tuneup on any of the electrical components that are covered within the PNL warranty. Did note that there was algae growth on the pan under the evaporator coil, recommended a pan strip as preventative and treatment. Homeowner opted to just occasionally pour bleach and water down primary drain line. Noted a broken water Spicket by the condenser outside. Offered to send a plumber out for a free inspection, homeowner declined and stated they have gotten a quote before and it was too expensive. Left system running on 76 cool as it was found when I began the tuneup thank you for choosing Comfort Experts, have a great day!
Completed service tune up on air conditioner amp draws good all electrical components good Freon levels good temperature split good changed filter left customer with estimates collected service fee by check
Customer has a home that was built in 1911 and doing construction on it looking at cooling a couple of rooms while doing so with many split quote given and they will discuss it
On arrival system running and cooling producing 18 degrees cooling. Indoor unit clean and drain lines flowed when flushed. Outdoor unit passed all electrical testing and the condenser was clean. System running and cooling as I left.
For this Super tune up inspected the customers 1995 air handler and condenser. During inspectection we leak searched the evaporator coil and found a leak in it. While inspecting the condenser we performed superheat check and the system is over charged on refrigerant causing the compressor to pull high running and startup amps. Due to the current condition and age of the system I do not recommend any repairs at this time it would be more cost effective for the customer to replace the system where they will have warranties and the system will be more efficient. Customer would like to sit down and discuss replacement options with a project manager Monday 21 April between 6-8pm.
Gave estimates for misc repairs. Customer stated that he had people to di the work. He just wanted to know what our price would be. He would not sign invoice. Sent estimates to email on file
For this evaluation the customers furnace was cooling however the systems blower wouldn't turn off. The thermostat was set for electric system and not a furnace so once I changed the setting and changed the blower off delay to 60s instead of 180s the system shut off like it was supposed to. I tested the system multiple times and the system continued to shut off like like it is programmed to. Customer would like to have a plumber come out Monday 14 April to give him a quote to replace some toilet parts and also look at his cast iron plumbing.
System running and cooling producing 17 degree delta. Indoor unit is very dusty. Recommended installing an electrostatic or polarized filter for a 16 by 25 to prevent further dust in system. Recommended compressor saver kit (hard start kit) for condenser to help compressor start easier and last longer. System cooling as I left.
Checked faucet and shower issue could not be recreated did have to reinstall aeroater it seemed to have been removed ….this was not a call bk shower was not leaking customer refused to pay service fee
Gave estimates from ac lead for water heater gave multiple options customer did explain she was already upset with comfort experts and we want to do our best to resolve that concern
Forest Hill, TX 76140
Mike R.
During this visit I discovered a dirty filter. Hes going to buy a new one today.
Forest Hill, TX 76140
Mike R.
During this visit I looked at both heating and cooling. I also installed a closet disconnect. The heating side tested in tolerance and cooling did as well. The system is now washed and has a clean filter and is ready for cooling.
For this super tune-up I inspected the customer's air handler and condenser. Overall the system was running well in both heating and cooling modes, with the heat strips also pulling the correct amount of amperage. I tightened up high voltage connections as some were loose. I left the house in heat mode and set to 74⁰. Customer would like to have her water heater inspected as it is from 2006, and also corroded around the heating elements, and has never been flushed. Customer is interested in talking to an advisor about getting a generator for her home. She would like Jerred and the Generator Advisor to come out at the same time if possible Thursday March 20.
For this job I pulled a vacuum on the customers mini split system and Added 8.5lbs of 410A. I tested the system in both heating and cooling and the system ran well. I did inform the customer that because of the previous work that was done to the system, not by our company, that I cannot guarantee that the system will work exactly as it is supposed to with the system having been exposed to moisture and brazed back to repair the leak. I pulled a vacuum for 45 minutes for both line sets to try and get as much moisture and non condensables out of the system and copper lines.
For this evaluation the customer had his shop mini Split repaired. He needs a vacuum pulled to recover any non condensables in the lineset that can damage the metering device. I am Pausing job and booked for Saturday 8 March, first call for rec work please.
Courtesy evaluation the customers condenser was throwing a high pressure cut off fault "L2". I reset the board and let the system turn back on and run for 10 minutes and pressures on the high side were right at 300 PSI with the high pressure of 450. I used a jumper wire to bypass the high pressure switch and monitored for another 10 minutes as a system ran and pressures remained at about 100 PSI below the high pressure cut off. I left with the system heating with a 20° Delta.
Arrived at customers house for super tuneup All components working to manufacture spec Recommended duct clean anti microbial and UV bulb replacement for biogrowth Recommended membership conversion All declined due to financial issues
Forest Hill, TX 76119
Jerred G.
Today I showed up for an evaluation on a four-year-old heat pump unit that was not keeping up upon my arrival the control board on the heat pump condensing unit was locked out due to tripping the high pressure sensor three times also found the compressor saver kit to be blown and ineffective coupled with the run capacitor for the compressor barely within range both of these items were replaced under warranty today once I got the unit running it was apparent that it was low on refrigerant so I performed a leak detection indoor and outdoor and was unable to find the source and the line set for this unit runs through the foundation and comes up out of the dirt to the outdoor unit that is the only section that I am unable to perform a leak detection on and by process of elimination is where the leak resides homeowner has opted to bring the refrigerant levels up to par and replace the line set by running new copper through the Attic we attempted to pay for everything in full so that we coul
