Serving Decatur, TX & Surrounding Areas Since 1962
Simple Answer: We always answer the phone, and come when you call to fix what needs fixed — and we stand behind our word and our work.
Plus you can count on getting a Certified AC Genius, Plumbing Genius, or Electrical Genius. Which means we don’t use “salesmen in disguise” or “selling techs,” like other home service companies. Instead we have our own training center to ensure you always get the honest expertise required to repair your problem right, right then and there.
I contacted Comfort Experts for their $49 A/C tune up special. Justin P arrived on time and explained in detail the scope of the inspection and services provided. Justin was very attentive as he not only listened to my questions but then answered all of them with great detail. Justin performed the inspection and cleaning of our A/C system and provided a very detailed assessment of his findings complete with detailed photos. I couldn’t have been happier with his work ethic and professionalism. If I were a business owner, he would be exactly the type of employee I would hope to hire! Excellent service, very knowledgeable, and a great attitude. Thank you Justin, I have found my new A/C service company moving forward!
Want to thank Michael for his quick response to my AC issues. Quick to diagnose the issues showed his expertise in ac repair. Explained everything needed that I easily understood to make the repairs at a reasonable price and had us up and running in a short period of time. Michael made me feel like family in the short period of time he was here which was just another reason why I will always use the services of Comfort Experts for my future AC repairs.
Colby was amazing with his service. He showed up in a timely manner and was very informative. Colby was able to detect the false trigger by the unit and was able to resolve our issues fairly quickly with little to no fuss. We would definitely recommend Colby to anyone.
Justin was on time and very polite. He was very knowledgeable and took his time to explain every aspect of the needed repairs. Cleaned my outer system and looks great.
Comfort Experts were great! I noticed in late afternoon on a hot summer day (a Sunday no less) that the house was getting warmer, then noticed the AC wouldn't even kick on. I called their after hours office line & they had someone out very quickly. The technician, Garrett, was polite, knowledgeable & ensured I understood what was happening & what he needed to do throughout. I trusted what he was telling me based on my limited knowledge from hearing my dad's conversations (a former Heat & AC technician), no "single lady at the mechanic shop" shenanigans. I will definitely be calling them again when the need arises in the future.
Cooper was amazing. He did a great job! He was very personable, professional, thorough and helpful explained all the work and processes. Both installs look and work great! Huge thank you.
Danny with Comfort Experts out of the Kennydale office was fantastic. He checked everything and replaced a part that was old and not working properly. I’ve been satisfied for years. I pay my monthly fee and have done so for years . It has paid for itself many times over.
Alex was friendly and professional. The crew was quiet and cleaned up very well after their work was done. All members of the crew were nice to my dogs. He explained all the work that was done, showed me pictures and explained why they moved from one size duct to another. When they left, he made sure I understood what work was done and insured that the house was clean. I would have that crew in my house again to make repairs.
Mark W & Hunter are courteous and professional. They repaired our AC and even took care of some maintenance to help prevent future issues. It's great to feel cool again! Many thanks to these fine gentlemen.
Nathan was amazing!! He came out to look at why my outlets weren’t working. He was very thorough and nice. He found out the outlet itself had gone bad and that was the problem. I declined to have him replace the outlet only because I know to replace it myself and the price was out of my range for something I can do on my own. Would definitely use them again in the future though.
Decatur AC & Heating Services
The purpose of your heating, air conditioning and ventilation system is to provide a comfortable and safe environment inside your home. This could be anything from keeping your home heated or cooled at your preferred temperature to improving the indoor air quality and circulation of your home to help fight against respiratory and other illnesses. Can you guarantee that your unit is running at its full potential and successfully providing the ideal comfort and safety for your Decatur home? If you answer “no” to this question it is time to have your unit inspected. Call us today at (817) 341-5149 to schedule your inspection!
Decatur AC Repair & Replacement
If your unit is unable to be repaired and has to be replaced, we’re here to quickly get a new unit put in so you can get back to the comfort you deserve. All you have to do is choose a new system! We provide a wide range of HVAC units to choose from so we know that you will be able to find a new system that caters to your needs.
Our 5-star online reviews show that we are dedicated to customer satisfaction. We have made it our goal to leave you saying that you had a good experience with our company. We take pride in the work we do and always back our work with a 100% customer satisfaction guarantee. You will always be left satisfied and we will always leave knowing we have successfully assisted your family with your Decatur AC repair needs.
Here For All Your HVAC Needs
Comfort Experts, Inc. has made it our mission to keep Decatur families comfortable all year long and assure that your home is a safe environment. No matter the issue with your heating and cooling systems, we’re here to help. By offering AC inspection and repair, we can diagnose a malfunction quickly and fix the problem, returning your system to peak performance.
In addition to heating and cooling, we specialize in plumbing and electrical services so you don’t have to worry about hunting down multiple contractors. We take care of all your HVAC systems from start to finish. For the most comfortable call you’ll ever make, we’ll be here 24/7 at (817) 341-5149!
Recent Jobs and Reviews in Decatur, TX
Rated 5.0 out of 5 stars based on 13 customer reviews
Kellen was THE BEST!! He was very thorough, very diligent, very methodical, very Christian, and very pleasing in all his dealings! He also offered me some pleasing discounts! I was very happy!
If you want to come back to check on the installer, feel free, Kellen!
Barbara
– Decatur, TX 76234
Awesome Service!
Jose was THE BEST! He was diligent, very clean, very thorough and systematic! I greatly appreciated him and his work!
Barbara
– Decatur, TX 76234
Excellent service
Everything is working fine
Monti
– Decatur, TX 76234
Excellent Service
Mark was very efficient and courteous. There was no pressure, just made a suggestion as to what would help my A/C. I have used Comfort Experts for many years and am very satisfied with the service I have received.
Monti
– Decatur, TX 76234
Great service!
Very courteous man. Told me exactly what needed to be improved! Excellent service!
Annette
– Decatur, TX 76234
Great
Tyler did a great job! I would say he is an important member of your team
Duane
– Decatur, TX 76234
Excellent Service!
Justin was very polite and professional… he explained things well.
Misty
– Decatur, TX 76234
ReviewTony Charles
– Decatur, TX 76234
Expediente and professional
I called and got an appointment next day.
Matthew
– Decatur, TX 76234
Knowledgeable technician
Very professional and explained everything he did and what needs to be done without pushing a sale on me
Phillip
– Decatur, TX 76234
Nice guy and great service Charles
– Decatur, TX 76234
Great jobCharles
– Decatur, TX 76234
Best Company!
Ryan was great. The company is excellent all around in their follow-up, contact, scheduling, and explaining things in an understandable way.
Misty
– Decatur, TX 76234
Super Great Service
Simon is outstanding. So was our scheduler. All businesses should be as good as yours is.
William
– Decatur, TX 76234
Job Locations
Justin P.
Upon arrival customer stated upstairs got to 85 the previous day. During evaluation found thermostat was satisfied at 73. Check refrigerant levels all connections and found no issues. Customer stated her grandson cleared clog at sink where the condensation tied. Tested drain and found no issues. Left system in cool
Decatur, TX 76234
Justin P.
Failed cap Replaced and installed compressor saver
Found drain line clogged and wet switch tripped. Cleared and treated drain and installed float switch.
Decatur, TX 76234
Mark W.
Would not recommend fixing unit recommend replacement of this unit there is lots of age on the unit and could go out at any time. The unit is straight electric and is costing you more a month the a new payment would be
Upon arrival tech found that the secondary drain was broken technician also found primary drain was clogged technician did a full check up on the system technician found biological growth throughout system as well as evaporator coil having rust technician highly recommends a comfort visor to come out due to the age of the system and the amount of rust technician found
Decatur, TX 76234
Justin P.
Upon arrival customer stated system would not keep up and Thermostat would blink cool on Everytime. Found that the primary drain had a blockage and would slowly drain. Pushed nitrogen through drain and cleared blockage. Poured two gallons of water down with no issues left with system cooling
Decatur, TX 76234
Mark D.
7/10/25 24 kw generator has trouble starting and will not run for more than a minute. Can not get in coming fuel (propane) pressure above 11iwc on the incoming side. Believe it to be a faulty gas regulator. Two regulatora are in line, one at the propane tank and one at the generator. Requesting to come out with Brian H to further diagnose. Customer request Monday or Tuesday afternoon. Pausing job make sure the job is booked for Monday or Tuesday.
Decatur, TX 76234
Mark D.
Performed function check on a 13 year old American standard heat pump. Refrigerant charge is acceptable. All amp draws are in tolerance. Blower wheel is dirty and should be cleaned. Highly suggest adding a compressor saver to help with the efficiency and reliability of the system upon start up. Due to the age and reliability of the current system, a comfort advisor is scheduled to meet with the customer next Thursday the 10th after noon. A generator maintenance has been scheduled for Thursday the 10th in the afternoon as well. Generac 24kw.
Decatur, TX 76234
Jose G.
Comfirmed combustion air and added pictures of the
manufacturers manual to comfirm installation.
Fully sleeved high voltage wiring at the outdoor unit.
This estimate is to replace cast iron under home that is dislocated and collapsed …this estimate also includes new washer box tied into drains …the repair of existing galv to PVC water leaks and installation of customer provided toilet and lavatory faucet …we will not warranty existing galvanized only repairs after our tie in
6/4/25 Ran all new drain lines and water lines will return in the morning to do drain for master bath once excavation is done
Gave estimates to replace drains ms and water lines under home
Water lines ND drain lines are leaking under home gave customer estimates for full replacement
Decatur, TX 76234
Jose G.
Install 42k gas closet upflow high efficiency media filtration and code kit
Decatur, TX 76234
Kellen M.
2008 3.5t gas upflow closet.
System down upon arrival.
Tstat has no power – found heavy corrosion on batteries slots; Removed. Tstat was not able to push power through. I jumped low voltage and let the system run while diagnosing.
Blower capacitor is below manufacturer tolerance.
Once system was powered off, I performed a courtesy leak detection due to the age of the system. My leak detector picked up and registered radical refrigerant molecules entering into breathable air.
Rust and oil stains present on evaporator coil.
Forcing the compressor on, I found an inrush amperage that exceeds the manufacturer specifications. Hard start kit has its pressure indicator blown.
While system was on, my refrigerant gauges read below manufacturer specifications and freezing temperatures.
1" filter.
I ended up jumping r and g at the circuit board to allow for continuous airflow per homeowner request. I instructed the homeowner that the blower will be on until the 120v power was pulled or the bre
Decatur, TX 76234
Jerred G.
Today we showed up to complete rec work set by another technician of installing a recirculating pump
Decatur, TX 76234
Jake S.
Came to job for plug having a broken piece of PVC to panel so came and fixed it made sure water would not get into it anymore
Upon arrival tech started with the furnace where tech found everything to be up to standards tech headed out side where tech found a snake on the capacitor tech found that the capacitor was weak tech also found that the system had a high inrush amps and suggested a compressor saver to lower in rushamps everything else was up to techs standards
Fan motor has loud vibration and nosie, disconnect is not working properly tech highly recommends fixing them customer has denied any work on the motor and disconnect at this time. Tech found everything else to be working properly at this time
Decatur, TX 76234
Mark D.
Drain switch was not set right and it caused it to trip. Recall on me.
Decatur, TX 76234
Mark D.
Cooking tune up performed today on a Goodman heat pump with air handler installed in 2018. All electrical connections are tight with no corrosion. PSC blower motor and capacitor are acceptable. Blower wheel and evaporator coil are clean. Compressor and condenser motor are acceptable. Refrigerant levels are in range. Condensate drain pan treatment was installed on this visit.
Upon arrival tech talked to home owner tech headed to the package unit tech found that there is a hole in the duct work from the unit teach also found that the unit is having to be over worked home owner isn’t capable of the fix at this time
Tech found that the uv light is not working tech suggested an upgrade in the uv system tech also found that the compressor saver was broke and not working tech installed a new one. Tech suggested to install a micro air easy start due to how many compressor savers the system has gone through. The system is working at this time tech will have to return when the iaq 300 comes in
Drains clear
Auxiliary motor starter good
Tight connections
Clean blower wheel
Blower motor good
Evaporator coil clean
Drain protection installed
Heat strips good
Good delta
Fan motor good
Compressor good
High inrush amps
Duel run auxiliary motor start good
