Serving Decatur, TX & Surrounding Areas Since 1962
Simple Answer: We always answer the phone, and come when you call to fix what needs fixed — and we stand behind our word and our work.
Plus you can count on getting a Certified AC Genius, Plumbing Genius, or Electrical Genius. Which means we don’t use “salesmen in disguise” or “selling techs,” like other home service companies. Instead we have our own training center to ensure you always get the honest expertise required to repair your problem right, right then and there.
Daniel A. was courteous and professional while he worked today. He went above and beyond to help us understand the issue with our air unit. He worked quickly and quietly to assess the problem. Before he left, he made sure we understood the ways we could best maintain our air unit.
Danny was so great! He was very patient explaining all of our options helping us to resolve our problems with our upstairs ac unit. He got us up and running in less than 20 min with real solutions to resolve the issue. Very thankful for employees like Danny. Keep hiring people just like him and this will continue to be a growing and profitable business model. Thank you again
Tyler is an easy person to talk with. Very knowledgeable. He explained the maintenance plan to me which I purchased. He also installed a new breaker which was the reason that I called. It seems to me that you have a very professional business. Thank you. Patrick Thompson
Mark did a great job on our heating tune-up. He replaced our filter and checked all the safety features. He was thorough, professional and friendly. Highly recommend!!
Toby is the best, most respectful and knowledgeable advisor we have ever had. If you need heating or air, he is your guy! Thank you Comfort Experts for hiring amazing employees.
Jeremy came by to check out our AC and we ended up needing a whole new unit. He took the time to walk us through all the options and got us such a good deal that we couldn’t say no. He was awesome to work with and made the whole process super easy. If you need a new AC, Jeremy is the one to call!
Mark D and Tyler B were very professional and knowledgeable. My electric bill had jumped and I knew something had been going on with the outside unit sounding bad. Mark explained what happened and got me fixed right away. Thanks for the great service!
Michael and Alonso came out to assess our AC which had stopped cooling in the upstairs for about a week and turns out the "return duct" had some damage of the metal ring that goes around to I guess keep it secure and hold its cylinder shape. It's impossible to know when or how it got damaged whether by the installers or the duct cleaners we had in earlier this year. Although they weren't able to fix the issue, they were able to identify the problem and get me scheduled for their Expert to come out the next day to fully assess. They were professional, seemed knowledgeable and quick to complete the assessment and get me on the schedule.
I've owned my house for about five years now, and have trusted Comfort Experts to do much of the repair and maintenance work on it, with outstanding results.
But nothing compared to the scope of my most recent project, a partial re-plumbing of all the fast-deteriorating (and close to breaking) galvanized pipe running throughout my 1920s house – most of which was creatively installed in bizarre ways, many years ago.
So of course, Comfort Experts was my first call.
And I'm incredibly glad it was, because as challenge after challenge was uncovered, the Comfort Expert team worked through and overcame each of them – from an oddly-placed waterline, to the excavation and installation of a new water main through a yard filled with rock and tree roots (shout-out to C&R Excavation!), to reaching barely-accessible areas of the crawl space under the house to replace difficult-to-reach pipes. Etc.
It was a true team effort, and the Comfort Experts technicians handled everything in stride with determination, patience and professionalism.
Tyler B. – only two weeks into his role at the time – was already insulating pipes, navigating the crawl space, and digging holes like he'd been on the job for months.
Zach answered the call when he was needed; squeezing into ridiculously small spaces to access areas otherwise impossible to reach.
Daniel was with me every step of the way, and I was less anxious about the entire project knowing that it was in his very capable hands. He confidently navigated each unforeseen issue – and there were many – while patiently answering my questions and constantly troubleshooting issues with the team.
And then there was Mark W., who was everywhere and seemingly capable of doing everything. He was in the attic running a new drain line for my HVAC. He was under the house installing new pipe. He was hopping into holes with a jackhammer to assist the excavation team. He had a tool for everything, and an answer to every question, and his high standards for excellence – for his own work and that of his team – also gave me great peace of mind.
What started out as a seemingly simple project ended up taking a full 3.5 days – but I am so grateful that Comfort Experts got it done, and was able to do it right. My 100-year old house will stay standing a little while longer thanks to them!
Zak came the same day and was very professional and informative about the issues we had with our AC unit. Even though we fixed our problem without needing to use the services recommended...I still do recommend Comfort Experts(Zak L) for coming out and being patient. In the future I will contact Comfort Experts if needed Thank you
Decatur AC & Heating Services
The purpose of your heating, air conditioning and ventilation system is to provide a comfortable and safe environment inside your home. This could be anything from keeping your home heated or cooled at your preferred temperature to improving the indoor air quality and circulation of your home to help fight against respiratory and other illnesses. Can you guarantee that your unit is running at its full potential and successfully providing the ideal comfort and safety for your Decatur home? If you answer “no” to this question it is time to have your unit inspected. Call us today at (817) 341-5149 to schedule your inspection!
Decatur AC Repair & Replacement
If your unit is unable to be repaired and has to be replaced, we’re here to quickly get a new unit put in so you can get back to the comfort you deserve. All you have to do is choose a new system! We provide a wide range of HVAC units to choose from so we know that you will be able to find a new system that caters to your needs.
Our 5-star online reviews show that we are dedicated to customer satisfaction. We have made it our goal to leave you saying that you had a good experience with our company. We take pride in the work we do and always back our work with a 100% customer satisfaction guarantee. You will always be left satisfied and we will always leave knowing we have successfully assisted your family with your Decatur AC repair needs.
Here For All Your HVAC Needs
Comfort Experts, Inc. has made it our mission to keep Decatur families comfortable all year long and assure that your home is a safe environment. No matter the issue with your heating and cooling systems, we’re here to help. By offering AC inspection and repair, we can diagnose a malfunction quickly and fix the problem, returning your system to peak performance.
In addition to heating and cooling, we specialize in plumbing and electrical services so you don’t have to worry about hunting down multiple contractors. We take care of all your HVAC systems from start to finish. For the most comfortable call you’ll ever make, we’ll be here 24/7 at (817) 341-5149!
Recent Jobs and Reviews in Decatur, TX
Rated 5.0 out of 5 stars based on 14 customer reviews
Excellent service. Very prompt! Makes sure you understand everything they did.
Annette
– Decatur, TX 76234
The BEST JOB EVER!
Kellen was THE BEST!! He was very thorough, very diligent, very methodical, very Christian, and very pleasing in all his dealings! He also offered me some pleasing discounts! I was very happy!
If you want to come back to check on the installer, feel free, Kellen!
Barbara
– Decatur, TX 76234
Awesome Service!
Jose was THE BEST! He was diligent, very clean, very thorough and systematic! I greatly appreciated him and his work!
Barbara
– Decatur, TX 76234
Excellent service
Everything is working fine
Monti
– Decatur, TX 76234
Excellent Service
Mark was very efficient and courteous. There was no pressure, just made a suggestion as to what would help my A/C. I have used Comfort Experts for many years and am very satisfied with the service I have received.
Monti
– Decatur, TX 76234
Great service!
Very courteous man. Told me exactly what needed to be improved! Excellent service!
Annette
– Decatur, TX 76234
Great
Tyler did a great job! I would say he is an important member of your team
Duane
– Decatur, TX 76234
Excellent Service!
Justin was very polite and professional… he explained things well.
Misty
– Decatur, TX 76234
ReviewTony Charles
– Decatur, TX 76234
Expediente and professional
I called and got an appointment next day.
Matthew
– Decatur, TX 76234
Knowledgeable technician
Very professional and explained everything he did and what needs to be done without pushing a sale on me
Phillip
– Decatur, TX 76234
Nice guy and great service Charles
– Decatur, TX 76234
Great jobCharles
– Decatur, TX 76234
Best Company!
Ryan was great. The company is excellent all around in their follow-up, contact, scheduling, and explaining things in an understandable way.
Misty
– Decatur, TX 76234
Super Great Service
Simon is outstanding. So was our scheduler. All businesses should be as good as yours is.
William
– Decatur, TX 76234
Job Locations
Tyler L.
I have installed a new line and outlet from the switch mostly due to the previous installations metal box and very unopportune positioning making it to where working inside of the middle box was not very practical or safe now the disposal work is properly grounded
Decatur, TX 76234
Justin P.
2023 Goodman Package unit
Checked all electrical connections
Customer recently changed filters
Drain was clear and draining at this time
Blower motor and wheel were acceptable
Evaporator coil has light biological growth build up
Dual Run Capacitor was within manufacture range
Primary electrical unit was acceptable
Compressor saver was functional
Refrigerant levels were acceptable at this time
Fan blades and motor were acceptable
Condenser coils were acceptable
Cleared debris from the bottom of the unit
Washed condenser coils from inside out
Waxed the top and sides of the unit
Recommended UV system for the biological growth
Decatur, TX 76234
Tyler L.
Tuesday after 12 I will return to run new wire for garbage disposal
Decatur, TX 76234
Justin P.
Performed Tune up on system
All Components are clean
Changed filter
All Components tested to be in manufacture range
Refrigeratant levels acceptable at this point
Washed condenser coils
Left with system cooling
Upon technicians arrival technician found that the outdoor fan motor was running backwards and not properly technician wired the system to work for tonight. System is up and running at this time.
This is a call back on install installed a new thermostat and never taught homeowner how to work the thermostat and had the thermostat on a program to constantly run
Decatur, TX 76234
Justin P.
Upon arrival customer stated upstairs got to 85 the previous day. During evaluation found thermostat was satisfied at 73. Check refrigerant levels all connections and found no issues. Customer stated her grandson cleared clog at sink where the condensation tied. Tested drain and found no issues. Left system in cool
Decatur, TX 76234
Justin P.
Failed cap Replaced and installed compressor saver
Found drain line clogged and wet switch tripped. Cleared and treated drain and installed float switch.
Decatur, TX 76234
Mark W.
Would not recommend fixing unit recommend replacement of this unit there is lots of age on the unit and could go out at any time. The unit is straight electric and is costing you more a month the a new payment would be
Upon arrival tech found that the secondary drain was broken technician also found primary drain was clogged technician did a full check up on the system technician found biological growth throughout system as well as evaporator coil having rust technician highly recommends a comfort visor to come out due to the age of the system and the amount of rust technician found
Decatur, TX 76234
Justin P.
Upon arrival customer stated system would not keep up and Thermostat would blink cool on Everytime. Found that the primary drain had a blockage and would slowly drain. Pushed nitrogen through drain and cleared blockage. Poured two gallons of water down with no issues left with system cooling
Decatur, TX 76234
Mark D.
7/10/25 24 kw generator has trouble starting and will not run for more than a minute. Can not get in coming fuel (propane) pressure above 11iwc on the incoming side. Believe it to be a faulty gas regulator. Two regulatora are in line, one at the propane tank and one at the generator. Requesting to come out with Brian H to further diagnose. Customer request Monday or Tuesday afternoon. Pausing job make sure the job is booked for Monday or Tuesday.
Decatur, TX 76234
Mark D.
Performed function check on a 13 year old American standard heat pump. Refrigerant charge is acceptable. All amp draws are in tolerance. Blower wheel is dirty and should be cleaned. Highly suggest adding a compressor saver to help with the efficiency and reliability of the system upon start up. Due to the age and reliability of the current system, a comfort advisor is scheduled to meet with the customer next Thursday the 10th after noon. A generator maintenance has been scheduled for Thursday the 10th in the afternoon as well. Generac 24kw.
Decatur, TX 76234
Jose G.
Comfirmed combustion air and added pictures of the
manufacturers manual to comfirm installation.
Fully sleeved high voltage wiring at the outdoor unit.
This estimate is to replace cast iron under home that is dislocated and collapsed …this estimate also includes new washer box tied into drains …the repair of existing galv to PVC water leaks and installation of customer provided toilet and lavatory faucet …we will not warranty existing galvanized only repairs after our tie in
6/4/25 Ran all new drain lines and water lines will return in the morning to do drain for master bath once excavation is done
Gave estimates to replace drains ms and water lines under home
Water lines ND drain lines are leaking under home gave customer estimates for full replacement
Decatur, TX 76234
Jose G.
Install 42k gas closet upflow high efficiency media filtration and code kit
Decatur, TX 76234
Kellen M.
2008 3.5t gas upflow closet.
System down upon arrival.
Tstat has no power – found heavy corrosion on batteries slots; Removed. Tstat was not able to push power through. I jumped low voltage and let the system run while diagnosing.
Blower capacitor is below manufacturer tolerance.
Once system was powered off, I performed a courtesy leak detection due to the age of the system. My leak detector picked up and registered radical refrigerant molecules entering into breathable air.
Rust and oil stains present on evaporator coil.
Forcing the compressor on, I found an inrush amperage that exceeds the manufacturer specifications. Hard start kit has its pressure indicator blown.
While system was on, my refrigerant gauges read below manufacturer specifications and freezing temperatures.
1" filter.
I ended up jumping r and g at the circuit board to allow for continuous airflow per homeowner request. I instructed the homeowner that the blower will be on until the 120v power was pulled or the bre
Decatur, TX 76234
Kellen M.
2008 3.5t gas upflow closet.
System down upon arrival.
Tstat has no power – found heavy corrosion on batteries slots; Removed. Tstat was not able to push power through. I jumped low voltage and let the system run while diagnosing.
Blower capacitor is below manufacturer tolerance.
Once system was powered off, I performed a courtesy leak detection due to the age of the system. My leak detector picked up and registered radical refrigerant molecules entering into breathable air.
Rust and oil stains present on evaporator coil.
Forcing the compressor on, I found an inrush amperage that exceeds the manufacturer specifications. Hard start kit has its pressure indicator blown.
While system was on, my refrigerant gauges read below manufacturer specifications and freezing temperatures.
1" filter.
I ended up jumping r and g at the circuit board to allow for continuous airflow per homeowner request. I instructed the homeowner that the blower will be on until the 120v power was pulled or the bre
Decatur, TX 76234
Kellen M.
2008 3.5t gas upflow closet.
System down upon arrival.
Tstat has no power – found heavy corrosion on batteries slots; Removed. Tstat was not able to push power through. I jumped low voltage and let the system run while diagnosing.
Blower capacitor is below manufacturer tolerance.
Once system was powered off, I performed a courtesy leak detection due to the age of the system. My leak detector picked up and registered radical refrigerant molecules entering into breathable air.
Rust and oil stains present on evaporator coil.
Forcing the compressor on, I found an inrush amperage that exceeds the manufacturer specifications. Hard start kit has its pressure indicator blown.
While system was on, my refrigerant gauges read below manufacturer specifications and freezing temperatures.
1" filter.
I ended up jumping r and g at the circuit board to allow for continuous airflow per homeowner request. I instructed the homeowner that the blower will be on until the 120v power was pulled or the bre
Decatur, TX 76234
Kellen M.
2008 3.5t gas upflow closet.
System down upon arrival.
Tstat has no power – found heavy corrosion on batteries slots; Removed. Tstat was not able to push power through. I jumped low voltage and let the system run while diagnosing.
Blower capacitor is below manufacturer tolerance.
Once system was powered off, I performed a courtesy leak detection due to the age of the system. My leak detector picked up and registered radical refrigerant molecules entering into breathable air.
Rust and oil stains present on evaporator coil.
Forcing the compressor on, I found an inrush amperage that exceeds the manufacturer specifications. Hard start kit has its pressure indicator blown.
While system was on, my refrigerant gauges read below manufacturer specifications and freezing temperatures.
1" filter.
I ended up jumping r and g at the circuit board to allow for continuous airflow per homeowner request. I instructed the homeowner that the blower will be on until the 120v power was pulled or the bre
Decatur, TX 76234
Jerred G.
Today we showed up to complete rec work set by another technician of installing a recirculating pump
Decatur, TX 76234
Jake S.
Came to job for plug having a broken piece of PVC to panel so came and fixed it made sure water would not get into it anymore
