Serving Southlake, TX & Surrounding Areas Since 1962
Simple Answer: We always answer the phone, and come when you call to fix what needs fixed — and we stand behind our word and our work.
Plus you can count on getting a Certified AC Genius, Plumbing Genius, or Electrical Genius. Which means we don’t use “salesmen in disguise” or “selling techs,” like other home service companies. Instead we have our own training center to ensure you always get the honest expertise required to repair your problem right, right then and there.
Mark D and Tyler B were very professional and knowledgeable. My electric bill had jumped and I knew something had been going on with the outside unit sounding bad. Mark explained what happened and got me fixed right away. Thanks for the great service!
Michael and Alonso came out to assess our AC which had stopped cooling in the upstairs for about a week and turns out the "return duct" had some damage of the metal ring that goes around to I guess keep it secure and hold its cylinder shape. It's impossible to know when or how it got damaged whether by the installers or the duct cleaners we had in earlier this year. Although they weren't able to fix the issue, they were able to identify the problem and get me scheduled for their Expert to come out the next day to fully assess. They were professional, seemed knowledgeable and quick to complete the assessment and get me on the schedule.
I've owned my house for about five years now, and have trusted Comfort Experts to do much of the repair and maintenance work on it, with outstanding results.
But nothing compared to the scope of my most recent project, a partial re-plumbing of all the fast-deteriorating (and close to breaking) galvanized pipe running throughout my 1920s house – most of which was creatively installed in bizarre ways, many years ago.
So of course, Comfort Experts was my first call.
And I'm incredibly glad it was, because as challenge after challenge was uncovered, the Comfort Expert team worked through and overcame each of them – from an oddly-placed waterline, to the excavation and installation of a new water main through a yard filled with rock and tree roots (shout-out to C&R Excavation!), to reaching barely-accessible areas of the crawl space under the house to replace difficult-to-reach pipes. Etc.
It was a true team effort, and the Comfort Experts technicians handled everything in stride with determination, patience and professionalism.
Tyler B. – only two weeks into his role at the time – was already insulating pipes, navigating the crawl space, and digging holes like he'd been on the job for months.
Zach answered the call when he was needed; squeezing into ridiculously small spaces to access areas otherwise impossible to reach.
Daniel was with me every step of the way, and I was less anxious about the entire project knowing that it was in his very capable hands. He confidently navigated each unforeseen issue – and there were many – while patiently answering my questions and constantly troubleshooting issues with the team.
And then there was Mark W., who was everywhere and seemingly capable of doing everything. He was in the attic running a new drain line for my HVAC. He was under the house installing new pipe. He was hopping into holes with a jackhammer to assist the excavation team. He had a tool for everything, and an answer to every question, and his high standards for excellence – for his own work and that of his team – also gave me great peace of mind.
What started out as a seemingly simple project ended up taking a full 3.5 days – but I am so grateful that Comfort Experts got it done, and was able to do it right. My 100-year old house will stay standing a little while longer thanks to them!
Zak came the same day and was very professional and informative about the issues we had with our AC unit. Even though we fixed our problem without needing to use the services recommended...I still do recommend Comfort Experts(Zak L) for coming out and being patient. In the future I will contact Comfort Experts if needed Thank you
Adam did a great job replacing our aging water heater. He was quick and efficient and answered all our questions thoroughly. He gave us a tutorial when he was finished and made sure we understood all the components. Now we have greater peace of mind!
Adam did such a great job installing our new water heater today. He was very quick, very efficient, and he took great care to show us all about each component. He answered all our questions and gave us a great tutorial when he was finished. Zach also was a great helper, because that old water heater was HEAVY!! Adam is another reason we stay with Hobson Comfort Experts. Highly recommend!!
Cooper not only repaired the major issue, he made sure to address anything he could during initial inspection. Gramps (100yrs this year) really needed that snake treatment for his toilet, and I am so happy to have a free-flowing home again!!
Alex and Kealan did an amazing job on my mini split install. Thank y'all so much for your attention to detail and excellent workmanship. If you are getting anything installed by Comfort Experts, know that you will be taken care of.
Professional, knowledgeable, and arrived within timeframe given. I appreciated using their friendly service from the first phone call to receiving this survey. I was able to clearly understand all the steps needed to getting my AC to perform at its best. Yes, I would recommend and use them again.
Had an issue after hours and they were able to send someone out same day and get it back up. Zak and Alonso provided great service and walked me through all my options. Will use again for any other issues.
Southlake AC & Heating Services
The purpose of your heating, air conditioning and ventilation system is to provide a comfortable and safe environment inside your home. This could be anything from keeping your home heated or cooled at your preferred temperature to improving the indoor air quality and circulation of your home to help fight against respiratory and other illnesses. Can you guarantee that your unit is running at its full potential and successfully providing the ideal comfort and safety for your Southlake home? If you answer “no” to this question it is time to have your unit inspected. Call us today at (817) 341-5149 to schedule your inspection!
Southlake AC Repair & Replacement
If your unit is unable to be repaired and has to be replaced, we’re here to quickly get a new unit put in so you can get back to the comfort you deserve. All you have to do is choose a new system! We provide a wide range of HVAC units to choose from so we know that you will be able to find a new system that caters to your needs.
Our 5-star online reviews show that we are dedicated to customer satisfaction. We have made it our goal to leave you saying that you had a good experience with our company. We take pride in the work we do and always back our work with a 100% customer satisfaction guarantee. You will always be left satisfied and we will always leave knowing we have successfully assisted your family with your Southlake AC repair needs.
Here For All Your HVAC Needs
Comfort Experts, Inc. has made it our mission to keep Southlake families comfortable all year long and assure that your home is a safe environment. No matter the issue with your heating and cooling systems, we’re here to help. By offering AC inspection and repair, we can diagnose a malfunction quickly and fix the problem, returning your system to peak performance.
In addition to heating and cooling, we specialize in plumbing and electrical services so you don’t have to worry about hunting down multiple contractors. We take care of all your HVAC systems from start to finish. For the most comfortable call you’ll ever make, we’ll be here 24/7 at (817) 341-5149!
Recent Jobs and Reviews in Southlake, TX
Rated 4.8 out of 5 stars based on 26 customer reviews
Your service tech promised to send me an estimate to install a 40 PSI refrigerator pressure valve for my LG refrigerator but didn't follow through. I can purchase the item from Amazon but have no idea how to install it which is why he was supposed to send me the estimate.
Ned – Southlake, TX 76092
Great service!Andrew – Southlake, TX 76092
ReviewJohn Joseph – Southlake, TX 76092
Excellent Job
Shelby was very professional and did a good job. Thanks
Rodica – Southlake, TX 76092
Excellent
Jerred was thorough, professional, and made sure to wear shoe protection while performing the AC service. I also appreciated that he took the extra step to fix the loose tape on the AC unit.
Cong – Southlake, TX 76092
Prompt, courteous and extremely efficient.
I had another company come in for my clogged sink. They quoted $245 which I thought was overpriced for this job. I paid $49 for their service call and did not hire them. Adam from Comfort experts came in and did the job very quickly and charged me less than half of the price the other company quoted me. I am extremely happy with Comfort Experts’ service and honesty.
Nina – Southlake, TX 76092
Excelent service
Great service
Mahmoud – Southlake, TX 76092
Reviewmahmoud Gaber – Southlake, TX 76092
Great. Scott – Southlake, TX 76092
Review
Received a special offer for a tune up/inspection. Technician Brock came by. They did a great job of reminder, professional and knowledgeable technician, and recommendations. I would use again and recommend.
Sam Ahn – Southlake, TX 76092
Professional serviceRodica – Southlake, TX 76092
Review
Colby did an excellent job. We will ask for him again in the future.
Karen carpenter – Southlake, TX 76092
Great technician.Larry – Southlake, TX 76092
Review
Tyler was knowledgeable and transparent about the issues with the electrics I asked to check.
Cong Ye – Southlake, TX 76092
Excellent Servie
Professional job Thanks
Rodica – Southlake, TX 76092
Great
Everything he said was very professional and nice
Larry – Southlake, TX 76092
Horrible service
One of the serviced units stopped cooling after the technician left. It turns out that the beaker for the condenser was not plugged in and the walk in attic door was left open
Miriam – Southlake, TX 76092
Excellent serviceJohn – Southlake, TX 76092
Great service
Zak quickly identified the problem and fixed it. He was knowledgeable and provided answers to various questions. He also inspected the inside unit and provided advice on maintenance.
Cong – Southlake, TX 76092
Great jo!
Professional, well done job
Rodica – Southlake, TX 76092
Review
Mark did an excellent job. He did all the work as needed for a semiannual inspection and cleaning of my AC system.
Glenn Goodrich – Southlake, TX 76092
Great service; thanks Tyler!Rodica – Southlake, TX 76092
Great honest service!Matt – Southlake, TX 76092
AcLarry – Southlake, TX 76092
Great Seevice
Tyler did a professional job. Thanks
Rodica – Southlake, TX 76092
Great serviceNathan – Southlake, TX 76092
Great job
Great install job, smooth no probkems
Scott – Southlake, TX 76092
Great and professional serviceRodica – Southlake, TX 76092
Great service!
Very professional, thanks
Rodica – Southlake, TX 76092
Great service Marika – Southlake, TX 76092
Recent visit mable – Southlake, TX 76092
Job Locations
Toby T.
Level 5 24k gas horizontal Level 5 60k gas horizontal 2 standard 50 gallon gas water heaters Total price after discount $50,000
Washed condensors and tightened connections Replaced filter on Goodman unit Coleman replacement filter not provided (homeowner will get a new filter) Goodman unit reccomendations -soft start kit -primary electrical control unit gashing/burn -IAQ200 UV – mass biological growth inside supply plenum Coleman unit reccomendation -Soft start kit -IAQ200 UV master bedroom reccomendations -previous evaluation repairs -Soft start kit -IAQ200 UV Downstairs unit installed May 16 2015 410a refrigerant – warranty expired 05/16/2025 Reccomended for advisor to provide estimates for – downstairs/Master bedroom – water heaters age 10/02/2014 Provide estimate for current replacement and tankless water heater (Gas) Scheduled comfort advisor 09/09/25 Tuesday 2pm-5pm
Performed double tune up- Both units need blower capacitors replaced -Compressors are overamping on startup- they need soft starts to reduce that amperage Had a 20 delta on upstairs but only 9 degree difference on Master bedroom one Contactors are starting to show arcing, recommend replacements as soon as possible Evaporator coil on master bedroom is leaking Needs to be replaced Due to age of system, replacement is recommended, start fresh with ten year warranty. Thank you for choosing comfort experts
On arrival we had voltage intermittently at contactor. After much evaluation I found the furnace control board to be malfunctioning. Customer would like to speak with comfort advisor before pursuing repairs.
On arrival system running and cooling producing 17 degrees. Indoor unit clean. Drain line flowing but no water safety's present. Outdoor unit overamping on start up and dual run capicator out of tolerance. Customer declined all recommended at this time.
For this cooling tune-up I inspected the customer's main system and the master bedroom system. Inspected the furnace, evaporator coil, as well as the condenser. Everything was measuring within manufacturer specs and running well. I did recommend to the customer that we install a float switch on both systems as there is no water safety on the primary drain lines and if the primary drain line were to get clogged up then water would then dump into the pan and risk water damage to the ceiling. I also recommended installing better filtration with April air filters as these are accordion style filters and create a complete seal in the filter base capturing more particulates and allowing less dust to circulate in the airstream.
Upon arrival to home both systems in home wer not operational Downstairs thermostat had no power Outdoor condenser for upstairs was turning on compressor but not fan I began with indoor for downstairs and found transformer and board has 24v but I was not getting 24v to thermostat, I checked wet switch which was tied into 24v and was losing voltage, I bypassed wet switch and unit turned on and was functioning again I checked wet switch and it was bad. I moved to outdoor to check upstairs unit and found capacitor was bad on both herm and fan sides Recommended capacitor replacement Recommended drain switch replacement Homeowner agreed to both and I quickly replaced both parts After finishing up both units were cooling great and units were operational again. System left on cool and thermostats returned to auto. Thank you for choosing Comfort Experts
8/11/25 Arrived to home rang doorbell 7 times no answer at the door customer will have to reschedule. 8/12/25 Arrived onsite customer had a refrigerator he wants a small fridge pressure regulator installed. He said he was going to order part and call us back. I advised home to call an appliance repair man to fix refrigerator instead of installed pressure regulator because his pressure to home is 79 psi. Refrigerator manual says it holds 20-120 psi water pressure lints so pressure coming to home should not be an issue.
Performed evaluation on upstairs system Indoor unit operational – filter is good Outdoor unit not operational Replaced Capacitor- reading of 0MFD on fan and compressor System delta 20 Homeowner joined home and budget protection plan Reccomended Attic tent (2 separate versions on estimate) Attic tent 25 1/2 by 55 inches Reccomended soft start kits System left on cool at exit
Compressor is bad, When I arrived the breaker was tripped. Reset breaker four times, It was still tripping. Went out to condenser and disconnected Compressor from the Contactor Put in disconnect, Fan kicked on For a while Connect to compressor back on to the contactor, The breaker tripped after compressor made weird noises Is home owner declined estimate for New compressor Did not want to see a comfort advisor at this moment Will look around and weigh options. Thank you for choosing comfort.Experts have a great day
Southlake, TX 76092
Zak L.
Arrived for rec work Replaced X13 fan motor and module System coming at exit Recommended UV system and our upgrade due to growth in both systems Declined today
Southlake, TX 76092
Mark W.
We'll have to put 130 ft of trench and gas line on brick wall will install all of customer supplied equipment and wiring we'll need to give estimates on gas line and electrical and if we need to put an extra disconnect to passcode. Gas line is 20' of gas line and a regular will get a estimate for customer when I get back to shop. Will email him
Southlake, TX 76092
Jose G.
Install 36k hz gas with ultra high efficiency filtration, uv system, code kit
Southlake, TX 76092
Jerred G.
Today I showed up for a free second opinion homeowner had mid cities come out and diagnosed his evaporator coil having a leak this coil is under warranty and homeowner just wanted a second price to compare against mid cities estimate however our price was higher and the homeowner simply walked me out
Southlake, TX 76092
Zak L.
Arrived for service eval Coleman condenser fan motor failed. Will not stay on ordering new motor
Found blower on gas furnace to be bad also found leaking evaporator coil standing pressure on unit was only at 80 psi advisor is on the way now to give pricing for equipment and need to prioritize this install husband is on hospice
6/3/25 Upon arrival system emergency drain pan has water in it Water is not properly escaping through secondary drain line System only performing at 8-9 delta Due to weather conditions we are unable to calculate and inspect any refrigerant devices Homeowner agreed to have technician to come out tomorrow to further evaluate Homeowner turned off system so unit would not continue to condensate water into drain pan Homeowner will not be home from 10.30am – 12.3pm
