Serving North Richland Hills, TX & Surrounding Areas Since 1962
Simple Answer: We always answer the phone, and come when you call to fix what needs fixed — and we stand behind our word and our work.
Plus you can count on getting a Certified AC Genius, Plumbing Genius, or Electrical Genius. Which means we don’t use “salesmen in disguise” or “selling techs,” like other home service companies. Instead we have our own training center to ensure you always get the honest expertise required to repair your problem right, right then and there.
Good morning sunshine ! Mr Cooper is a great addition to this organization! He showed up on the expected time. Very friendly and knowledgeable. I would always recommend Hobson Air / Comfort Expert to take care of any of your needs to keep your home up and going! Thank you for your support and efforts!
Wednesday, 5/21/25 My experience with Comfort Experts was very good. We were able to schedule a tech to come out the same day. The technician was friendly (and talkative) and gave a knowledgeable report of the issue, then showed me the readings spent time explaining why they were bad and why he came to his conclusions. I needed a new system. The salesman did a great job of explaining our options with the pros and cons of each. Their professionalism sealed the deal. They were able to schedule the install for two days after the purchase. The techs that installed the system were just as friendly and professional as the others. They finished the installation in one day, so we hada cool air and a new system for that night.
Thank you for your help and quickly responses to fix our system.
Saturday, 5/24/25 The system stopped working, so we called them back out. Justin Pennington came out to assess the issues and was able to fix the problem to get the system working again. It was very knowledgeable he kind of snow what was going on and explained what he was doing.
I'm still very pleased with Custom Experts. They sold us a good system and they backed it up!
Saved Us a Ton by providing a 2nd opinion, spent extra time troubleshooting our system that was working. Could not find any issues. Garrett and Danny explained everything they were doing and did a great job.
Jerred Gomez and Cooper did an excellent job servicing my AC unit this week. They thoroughly asked questions to diagnose the issue I was having and did not rush the process. Their service was top notch, even went above and beyond to clean my units coils with my hose free of charge. Thank you for the professional and top notch service!
Five. Stars don’t begin to give the awards with this company and its employee deserve. I just met Mark D. today for the first time as he came out to inspect my failing outdoor air conditioner unit, he was remarkable in his assessment he was thorough to the point that he got more fixed than I even knew was wrong. And by the grace of God, he had all the necessary parts already on his truck. Just a delightful man that knew what he was doing, and was so confident in the company he works for. If I had a ribeye steak, got a throwing one on the grill for him just to be able to accommodate him in something better than a soft drink or a glass of water. I would invite him back anytime as a guest and I joined as a member for upcoming service calls and repairs if needed, and would do so in a heartbeat at any time the prices are very fair for all that you get, and I would recommend them to absolutely Anybody. And it’s wonderful to know that I did business with a company that supports the people who have served in the military . Mark D. Is Outstanding at his job, I recommend anybody reading this to go with this company when you need your heater air fixed outstanding at his job, I recommend anybody reading this to go with this company when you need your heat or air serviced.
Justin has now become our AC guy for life. I trust him and believe what he's telling. He's not just convincing me on an upsell. He looks at options for our situation and is honest with his points. Justin is now our AC for life. I'm a believer. Great guy, great company. I hope the company knows the caliber of tech they have with Justin.
Daniel was our installer. Very knowledgeable and very kind. He is a hard-working guy. He did a 50-gallon water heater by himself. He was on time as well. He answered all of our questions during the initial quote and during the installation. He took the old water heater and cleaned as he went along. Took that other trash with him. I would recommend their service to anyone based off of our experience.
Jarred & Cooper were beyond helpful. After they assessed what needed to be done, Jarred explained the solution so that I felt confident going forward with the project. After completion, they both explained what was done to complete the job. I can easily recommend them both; and, without a doubt recommend the company. Thank you again guys. You were exceptional
Ryan came in and quickly found the heart of the problem. We almost wasted a lot of money fixing the wrong thing. He got our unit to work while we wait for the correct part. Very happy with his expertise!
North Richland Hills AC & Heating Services
The purpose of your heating, air conditioning and ventilation system is to provide a comfortable and safe environment inside your home. This could be anything from keeping your home heated or cooled at your preferred temperature to improving the indoor air quality and circulation of your home to help fight against respiratory and other illnesses. Can you guarantee that your unit is running at its full potential and successfully providing the ideal comfort and safety for your North Richland Hills home? If you answer “no” to this question it is time to have your unit inspected. Call us today at (817) 341-5149 to schedule your inspection!
North Richland Hills AC Repair & Replacement
If your unit is unable to be repaired and has to be replaced, we’re here to quickly get a new unit put in so you can get back to the comfort you deserve. All you have to do is choose a new system! We provide a wide range of HVAC units to choose from so we know that you will be able to find a new system that caters to your needs.
Our 5-star online reviews show that we are dedicated to customer satisfaction. We have made it our goal to leave you saying that you had a good experience with our company. We take pride in the work we do and always back our work with a 100% customer satisfaction guarantee. You will always be left satisfied and we will always leave knowing we have successfully assisted your family with your North Richland Hills AC repair needs.
Here For All Your HVAC Needs
Comfort Experts, Inc. has made it our mission to keep North Richland Hills families comfortable all year long and assure that your home is a safe environment. No matter the issue with your heating and cooling systems, we’re here to help. By offering AC inspection and repair, we can diagnose a malfunction quickly and fix the problem, returning your system to peak performance.
In addition to heating and cooling, we specialize in plumbing and electrical services so you don’t have to worry about hunting down multiple contractors. We take care of all your HVAC systems from start to finish. For the most comfortable call you’ll ever make, we’ll be here 24/7 at (817) 341-5149!
Recent Jobs and Reviews in North Richland Hills, TX
Rated 4.9 out of 5 stars based on 51 customer reviews
Adam did an excellent job for us, he is excellent at his craft. J excellent is great at explaining why something needed replacement etc. In the future, I would want Adam To service our needed services!😀
John – North Richland Hills, TX 76182
Air quality has deteriorated
Since getting the new system i have had a constant cough and so has my roommate… the place was left dirty and my rug was damaged, as well as my attic ladder…
Daniel – North Richland Hills, TX 76182
ReviewJerry Sorenson – North Richland Hills, TX 76180
He came and service the 2 units
next time would like a better time table on arrival , lucky i was able to have somebody there when he did show up
LC – North Richland Hills, TX 76180
Excellent service
Good quality work.
Joseph – North Richland Hills, TX 76180
Excellent Service!
Friendly, knowledgeable and courteous.
Michael – North Richland Hills, TX 76180
Excellent service
Friendly, knowable and professional.
Joseph – North Richland Hills, TX 76180
Excellent Service
Very polite and though
Teletha – North Richland Hills, TX 76182
Very nice jobGordon – North Richland Hills, TX 76182
Low price good serviceNikita – North Richland Hills, TX 76180
Review
Garrett was professional, courteous and very informative. He answered my questions and presented his findings and recommendations in a comprehensive and understandable manner.
Drew Pearson – North Richland Hills, TX 76182
Review
Garrett was the most professional HVAC technician I have experienced in my 45 years of home ownership. He shared more know with me than I would have ever expected. Informative, kind, polite, respectful and very customer-focused.
Drew Pearson – North Richland Hills, TX 76182
Review
Excellent, clean up after the job highly recommended
Patrick Brooks – North Richland Hills, TX 76180
Excellent service Peggy – North Richland Hills, TX 76180
Very Informative
Mike gave me great recommendations on how to keep house cooler.
Tommy – North Richland Hills, TX 76180
Good service!
Although we’ve had several issues with this unit we have still received decent service from techs, office staff etc. Good thing we have a warranty or it would be very expensive.
Roseann – North Richland Hills, TX 76182
Generac Expert
Good to work with; dependable and quite knowledgeable.
Joseph – North Richland Hills, TX 76180
Great service
Very knowledgeable and gives excellent work.
Joseph – North Richland Hills, TX 76180
Excellent service
Very thorough and explained every detail. Would love for him to be our regular service tech
Roseann – North Richland Hills, TX 76182
Excellent service
He was very professional. Completely confident.
Peggy – North Richland Hills, TX 76180
ReviewEdgar Pina – North Richland Hills, TX 76180
Review
Technician arrived on time, took around 20 minutes to remove the clog.
Shaoping Jiang – North Richland Hills, TX 76182
Good repair service. Need receipt by email.
I called next day requesting receipt. Received apology, & promise to send it. 2days No receipt. ????
Michael – North Richland Hills, TX 76180
Free services
Free hot water tank clean. Unable to complete no water draining.
Eric – North Richland Hills, TX 76180
ReviewJeanne Davis – North Richland Hills, TX 76182
Excellent.
Mike was efficient and helpful. Highly recommended.
Wayne – North Richland Hills, TX 76182
ReviewAlicia Mendoza – North Richland Hills, TX 76182
Exceptional service
Very polite and helpful
Teletha – North Richland Hills, TX 76182
Great job
Very thorough excellent job
Gordon – North Richland Hills, TX 76182
Review
Repaired my leaks, slow to return calls and terrible at customer service when I needed additional documentation and photos for my insurance company.
Kara Gamble – North Richland Hills, TX 76182
Knowledgeable techLuis – North Richland Hills, TX 76182
Excellent
Great work
Teletha – North Richland Hills, TX 76182
Great service!Steven – North Richland Hills, TX 76180
Review
Matt B. stopped by the other day to give a 2nd opinion on a problematic HVAC unit. He found the obvious problem in less than 2 minutes and presented a couple of options to get it resolved. The company I had out to look at it before I called Comfort Experts got it totally wrong. Thank you Matt B. and Comfort Experts! I wish I had called you first.
Cameron Brown – North Richland Hills, TX 76182
Mr
terrific
Roger – North Richland Hills, TX 76182
Review
We call them every 6 months for an A/C filter change. This time our technician was Joel. He took his time cleaning our outer unit, checking it for issues, then up in our hot attic changing the filter and double checking that everything is working smoothly and that there's nothing growing up there, no water in the pan, etc. We like these guys. They are clean, prompt and thorough. Thank you! July 2023 update: This time we had Ian. He was thorough and professional, as well as likeable. Haven't had an issue with any tech yet, they are all so awesome. April 2024 update: still using these guys, still happy. Our technician today was Mike. He was awesome: professional, knowledgeable and very cool. Checked out the issue I called about and stayed very late to make sure out was solved.
On arrival system running and cooling producing 20 degrees delta. Drain lines flowing. Indoor unit clean and in good condition. Outdoor unit passed all electrical testing but was overamping on start up. Customer declined all recommendations to address this.
North Richland Hills, TX 76180
Mike R.
On this job i discovered. The drain line backed up an out of tolernace cap drity blower motor and a bad breaker at the panel that when tured off doesnt turn back on easily. Today im charging for a drian clear in the closet. We talk about membership. He wants a couple of days to think it over. Not interested in system replacement.
On arrival system ran and cooled as intended producing 18 degrees cooling. Indoor unit clean, installed iaq 200 and April aire filter upgrade. Condenser passed all electrical testing. System cooling as I left.
4/26/25 Paused job for now the sink customer ordered did not come with mounting brackets. Customer is going to order the mounting brackets and let us know when they come in.
Upon arrival the homeowner informed me that the indoor fan has been running but not blowing cool air. Ownee noticed this happened for the first time 3 weeks ago but has not used the cooling side of the unit since then. Followed the path of 24 volts starting from the outside back to the inside. When arriving to the thermostat,the system began cooling. Jumpered wires y, g, o to r together to keep system running. Checked refrigerant levels and deltas. Everything checked while system was running came back within normal limits. Recommended soft start kit due to over amperage on startup, recommended drain strip due to dirty drain lines, recommended new thermostat due to thermostat being the last thing checked on the 24 v path, recommended membership for discounts and warranties. Owner declined all recommendations at this time and stated they had to talk with their wife before spending mone on anything aside from the evaluation. Left system running on 72 cool.
On arrival system running and cooling producing 20 degrees of cooling. Indoor unit had bacterial growth but otherwise in good condition. Outdoor unit passed all electrical testing but contactor was buzzing and very pitted. Strongly recommended replacing contactor. System running and cooling on departed.
Arrived onsite dishwasher is getting g power and going through drain cycle fine not ash cycle though. Am scheduled to come back for additional work wednseday of next week will look at again when I return.
North Richland Hills, TX 76182
Tyler L.
I have replaced a tandem breaker as it was loose and causing sparks
Performed super tune up on units Washed condensors and tightened connections Replaced filter – cleaned mini split filter Delta 22 All heating and cooling components are in tolerance Reccomended primary electrical control unit Reccomended soft start or compressor saver kit Reccomended blower capacitor Reccomended drain pan treatment strip Reccomended April air kit Reccomended mini split relevel- outside unit has lowered on rear of system due to erosion – reccomended repair Homeowner will call back to review over estimates when he is ready Systems left on at exit
North Richland Hills, TX 76180
Jake S.
Paying 2 jobs for plugs.Not working in bedroom and troubleshooted and found out that it was a burnt up plug so swapped it out
For this super tune-up I inspected the customer's furnace and condenser, the blower capacitor was out of tolerance reading 16 MFD out of 20 mfd. The inducer motor is over amping on startup and once the system regulates it drops down to .44 amps with an FLA of .4 amps. High amp draws on a motor can cause that motor to fail from overheating so I do recommend replacing that inducer motor before the start of next winter. Additionally I recommend the customer installing a hard start kit to the condenser as this will lower amp draw on startup keeping in Rush amps from exceeding the maximum. Lastly I would recommend the customer receive a duct cleaning so they have had remodeling done to their home and there's a large amount of construction dust inside the furnace and the filter gets dirty quickly, indicating that dust is circulating throughout the home.
Arrived onsite customer was worried about gas bill that was kinda high. Inspected gas system gave some recommendations to customer.
North Richland Hills, TX 76180
Jake S.
Came to job for electrical inspection and Everything looked Great just didn't Have a surge protector So explained that to them And what It does explain the importance of having one and how they are Required nowadays and also talked about swapping Outcovers on the outside plugs to bubble covers And seal them up correctly
Called out to confirm hot water slab leak. Floor is hot in kitchen b cabinets. Option given for reroute. Customer wants to do work but needs to talk to his wife about scheduling job. Someone needs to be home to take care of the baby. They will call the office to schedule repair
Heating and cooling tune up on 2018 trane gas system checked all componenets and system operation uv bulb needs to be replaced flame sensor is showing carbon build up no compressor protection low voltage wire out side has some damage and should be in conduit ducts are dirty and need cleaning.
This estimate is to replace 50 gallon electric customer has to clean garage and make path to replace water heater please schedule for tomorrow after 12 permit fee added as well
