Simple Answer: We always answer the phone, and come when you call to fix what needs fixed — and we stand behind our word and our work.
Plus you can count on getting a Certified AC Genius, Plumbing Genius, or Electrical Genius. Which means we don’t use “salesmen in disguise” or “selling techs,” like other home service companies. Instead we have our own training center to ensure you always get the honest expertise required to repair your problem right, right then and there.
actually he was very eloquent and professional
Johnathan was quick and professional.
Colby did a great job and was wonderful to deal with. Very prompt and he has excellent customer service skills.
Tyler assisted us to make a decision that will help save money.
Adam and his assistant were professional and did quality work.
Mr. Jerred does wonderful job. He is nice and explain clearly all what he did.
Daniel was thorough, professional and friendly…great experience.
Professional, friendly, very informative,
Daniel and Brain checked the AC and added Freon as needed. I highly recommend this company
Daniel was very helpful with explaining the issues and recommendations. He has great attitude.
Jose and his team installed 2 systems. Both done very well. Thorough in finishing the job and also explaining the new systems. Professional and personable as well.
Daniel is a great service technician. Hes very personable. Hes also really smart. He does an excellent job of explaining things in a way that makes sense. Keep up the great work, Daniel!
Colby was very knowledgeable concerning my A/C unit. He was professional and performed excellent service. He explained everything he did on my unit. I highly recommend him.
Very nice and professional
Very thorough and prompt service. Took time to answer all questions. Highly recommend this company to everyone.
All the crew were on time and installed the unit. Alex and his crew were very courteous and professional throughout the installation.
Ian was awesome.. He got the job done and we have water again..My animals and I Thank you Ian.
Blake did a great service, he explain in detail what we needed and why we needed it.
Timely, professional, and helpful
I am always happy with the support and quick response I receive from the administrative staff in the office to the technitions in the field.
Ryan was very professional, friendly, and efficient. His explanation of what he found was very clear.
Devyn quickly diagnosed and resolved our AC issue. Great service.
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Always good service and professional technicians
Casey did a thorough job troubleshooting and repairing our A/C system. He also checked the entire system to make sure everything was working properly.
On arrival fan motor working as intended. I zip tied the polarity wires from the replacement fan motor internally so it looked better and shined up the units. System running and cooling as Ieft.
Arrived for service eval Fan motor over heating in the heat of the day Replaced Contactor coil over heating Replaced Refrigerant levels fine at 16 degree superheat and compressor amp draws are fine If the breaker trips again it is not being caused by the unit Homeowner uninterested in replacement as they are selling the house next month
During this visit I did a hard reset did something trouble shooting. The system is heating it's currently 49° outside hea pump line temp is 149°. The system has a good capacitor and all voltage where it needs it.
Performed evaluation Delta 30 refrigerant is slightly low Found Schrader valve has minor leak – replaced valves and adjusted with minor refrigerant – delta 18 Replaced filter All cooling components are in tolerance Reccomended duct cleaning System left on heat at exit
I have set up for a comfort adviser for Saturday and have check the electrical, the panel is a little old but I found nothing wrong with it
Performed evaluation due to downstairs outdoor unit not functioning Found main breaker tripped – inspected system and all components are in tolerance Deltas 21 All cooling and heating components are in tolerance Inspected heat exchanger- condition is poor Reccomended comfort advisor Washed condensors and tightened connections Systems left on cool at exit Electrical main breaker panel inspection scheduled 03/19/25 After 2.30PM
Performed plumbing inspection on home. Homeowner not there son will forward any estimates to her.
Performed evaluation due to upstairs and downstairs systems Deltas 25/26 Refrigerant is low on both systems Reccomended refrigerant/and or Leak search minor repairs Reccomended comfort advisor Homeowner will contact home warranty to schedule possible future repairs/evaluation Systems left on heat at exit
On arrival battery powered thermostat was blank. Changed batteries and it still did not function. Replaced with new thermostat under warranty. System running and heating with no issues as I left.
On arrival system running and heating producing 20 degrees. Heat strips working as intended. Uv system currently functional, biological growth in supply plenum and dust currently bypassing filter. Outdoor unit in good condition after repairs, replaced contactor, capicator, and added compressor saver. System running and heating as I left.
Wrote estimate to replace the garbage disposer customer will call us back out once he’s ready for us.
ELECTRICAL TO PLUMBING Monday the 27th Found that the disposal may need to be changed for a smaller one the start up amps on the one they have exceed the 20 amps on the breaker and may be causing it to trip when it hasn't been used in a while
Arrived for super tune up Washed condensor and tightened connections Delta 20 All cooling and heating components are in tolerance Installed dual run capacitor – Due to fried Rat on connection points Reccomended soft start kit for high LRA System left on heat at exit
I changed the filter and recommended April air upgrade kit. Need to come back to install-the blower and evaporator coil were clean the inducer motor amps were within range. Delta for the system was 30. The condenser was washed and the capacitor was with tolerance. Customer wants a electrician to come out and check out his electrical
On this job I replaced a germ light bulb. The light is back online and ready to work.
On arrival system running and heating as intended. Delta was 20 and heat strips and defrost controls functioned. Outdoor unit contactor was buzzing and compressor overamping on start up. Installed iaq 200, contactor, compressor saver and April aire upgrade kit.
Estimate to replace current gas regulator in attic 3/4 size. Also replace gas valve and gas flex at the stove then text the gas system on gauge on high side and other gauge on low side. Performed all work described system is ready for inspection
Estimate to replace current gas regulator in attic 3/4 size. Also replace gas valve and gas flex at the stove then text the gas system on gauge on high side and other gauge on low side. Then pull permit and schedule for inspection. Please schedule rec work for Tuesday morning first call if possible.
On this job I tested the cooling and heating of the system. It currently has a clean filter. The td in cooling is 20 and in heating is 30. The system test in tolerance for all other components. The condensor could use an easy start to help with the high inrush amps it's currently experiencing.
For this evaluation the customers furnace was intermittently heating. She stated it would sometimes blow hot air and other times coil air when there was a call for heat. While inspecting the furnace, it was shutting off after the flame sensor before the blower kicked in indicating the flame sensor was faulty from corrosion. Additionally the igniter was corroded and scorched which can lead to it failing as well. I spoke with the customer about what I found and explained that her system is out of warranty at this point and that there is a possibility of other components failing, as well as that starting January the EPA mandated that all new systems be equipped with R32 or 454B refrigerant which is semi flammable. I explained that a new system would be about 20-30% more expensive come the new year, and that she can get a more energy efficient system now and that would reduce her energy bills. Customer stated she understood what that means as well as the price increase from the switchover
Today I performed a heating tune-up on a 9-year-old gas furnace checked everything regarding safety reliability efficiency and indoor air quality everything is operational and functioning as it should my only concerns are with the drain pan and the drain line itself the drain line was improperly designed and does not have a vent past the P-trap there is also no form of drain safety and the drain pan itself is already resting its way through recommended replacing the drain pan installing a drain safety switch and rebuilding the drain line bringing it up to code the homeowner chose not to take any recommendations today explaining that he plans on moving soon customer is aware of the safety risk and potential water damage