Simple Answer: We always answer the phone, and come when you call to fix what needs fixed — and we stand behind our word and our work.
Plus you can count on getting a Certified AC Genius, Plumbing Genius, or Electrical Genius. Which means we don’t use “salesmen in disguise” or “selling techs,” like other home service companies. Instead we have our own training center to ensure you always get the honest expertise required to repair your problem right, right then and there.
actually he was very eloquent and professional
Johnathan was quick and professional.
Colby did a great job and was wonderful to deal with. Very prompt and he has excellent customer service skills.
Tyler assisted us to make a decision that will help save money.
Adam and his assistant were professional and did quality work.
Mr. Jerred does wonderful job. He is nice and explain clearly all what he did.
Daniel was thorough, professional and friendly…great experience.
Professional, friendly, very informative,
Daniel and Brain checked the AC and added Freon as needed. I highly recommend this company
Daniel was very helpful with explaining the issues and recommendations. He has great attitude.
Jose and his team installed 2 systems. Both done very well. Thorough in finishing the job and also explaining the new systems. Professional and personable as well.
Daniel is a great service technician. Hes very personable. Hes also really smart. He does an excellent job of explaining things in a way that makes sense. Keep up the great work, Daniel!
Colby was very knowledgeable concerning my A/C unit. He was professional and performed excellent service. He explained everything he did on my unit. I highly recommend him.
Very nice and professional
Very thorough and prompt service. Took time to answer all questions. Highly recommend this company to everyone.
All the crew were on time and installed the unit. Alex and his crew were very courteous and professional throughout the installation.
Ian was awesome.. He got the job done and we have water again..My animals and I Thank you Ian.
Blake did a great service, he explain in detail what we needed and why we needed it.
Timely, professional, and helpful
I am always happy with the support and quick response I receive from the administrative staff in the office to the technitions in the field.
Ryan was very professional, friendly, and efficient. His explanation of what he found was very clear.
Devyn quickly diagnosed and resolved our AC issue. Great service.
👍
Always good service and professional technicians
Casey did a thorough job troubleshooting and repairing our A/C system. He also checked the entire system to make sure everything was working properly.
On arrival system running and cooling as intended. Current uv system is burnt out and has allowed bacterial growth to start forming in supply plenum. Recommended adding a iaq 200 instead of replacing bulb since the iaq 200 actually kills spores in airflow instead of just on surfaces. Outdoor unit passed all electrical testing but was overamping on start up. Recommended adding a compressor saver to reduce wear and tear on compressor. System cooling as I left. Customer would like to update membership but will call in to ensure he isn't double charged.
Arrived for STU – raining replaced filter Drains clear Furnace fine Installed IAQ200 and anti microbial mist Sealed a supply boot with silicone Condenser coil clean Motors, caps, and refrigerant fine
Install 2 stage variable speed 42k heat pump hz with high efficiency filtration, code kit, 1800 sq ft R11 insulation and 50 gallon electric hot water heater
Follow up on Monday.
Jehdhdjfj
Performed evaluation System delta 10 Refrigerant is low Indoor coil freezes during run During thawing of coil it sets off wet switch from melting ice Found original home builder line set twisted and pinched behind aluminum covering – not install line port to system Reccomended new line set with refrigerant Reccomended comfort advisor Scheduled comfort advisor Wednesday 04/23/25 5PM-7PM
Performed evaluation Delta 10 Refrigerant is low Refrigerant leak on outdoor coil – visible oil – videos uploaded of leak search Reccomended comfort advisor Reccomended insulation (homeowner inquiry) Reccomended April air kit (has 4 inch base on system) Reccomended easy start (optional) Comfort advisor scheduled Wednesday 04/23/25 9AM – 10AM System left on cool at exit
On arrival fan motor working as intended. I zip tied the polarity wires from the replacement fan motor internally so it looked better and shined up the units. System running and cooling as Ieft.
Arrived for service eval Fan motor over heating in the heat of the day Replaced Contactor coil over heating Replaced Refrigerant levels fine at 16 degree superheat and compressor amp draws are fine If the breaker trips again it is not being caused by the unit Homeowner uninterested in replacement as they are selling the house next month
During this visit I did a hard reset did something trouble shooting. The system is heating it's currently 49° outside hea pump line temp is 149°. The system has a good capacitor and all voltage where it needs it.
Performed evaluation Delta 30 refrigerant is slightly low Found Schrader valve has minor leak – replaced valves and adjusted with minor refrigerant – delta 18 Replaced filter All cooling components are in tolerance Reccomended duct cleaning System left on heat at exit
I have set up for a comfort adviser for Saturday and have check the electrical, the panel is a little old but I found nothing wrong with it
Performed evaluation due to downstairs outdoor unit not functioning Found main breaker tripped – inspected system and all components are in tolerance Deltas 21 All cooling and heating components are in tolerance Inspected heat exchanger- condition is poor Reccomended comfort advisor Washed condensors and tightened connections Systems left on cool at exit Electrical main breaker panel inspection scheduled 03/19/25 After 2.30PM
Performed plumbing inspection on home. Homeowner not there son will forward any estimates to her.
Performed evaluation due to upstairs and downstairs systems Deltas 25/26 Refrigerant is low on both systems Reccomended refrigerant/and or Leak search minor repairs Reccomended comfort advisor Homeowner will contact home warranty to schedule possible future repairs/evaluation Systems left on heat at exit
On arrival battery powered thermostat was blank. Changed batteries and it still did not function. Replaced with new thermostat under warranty. System running and heating with no issues as I left.
On arrival system running and heating producing 20 degrees. Heat strips working as intended. Uv system currently functional, biological growth in supply plenum and dust currently bypassing filter. Outdoor unit in good condition after repairs, replaced contactor, capicator, and added compressor saver. System running and heating as I left.
Wrote estimate to replace the garbage disposer customer will call us back out once he’s ready for us.
ELECTRICAL TO PLUMBING Monday the 27th Found that the disposal may need to be changed for a smaller one the start up amps on the one they have exceed the 20 amps on the breaker and may be causing it to trip when it hasn't been used in a while
Arrived for super tune up Washed condensor and tightened connections Delta 20 All cooling and heating components are in tolerance Installed dual run capacitor – Due to fried Rat on connection points Reccomended soft start kit for high LRA System left on heat at exit
I changed the filter and recommended April air upgrade kit. Need to come back to install-the blower and evaporator coil were clean the inducer motor amps were within range. Delta for the system was 30. The condenser was washed and the capacitor was with tolerance. Customer wants a electrician to come out and check out his electrical
On this job I replaced a germ light bulb. The light is back online and ready to work.
On arrival system running and heating as intended. Delta was 20 and heat strips and defrost controls functioned. Outdoor unit contactor was buzzing and compressor overamping on start up. Installed iaq 200, contactor, compressor saver and April aire upgrade kit.