HVAC, Plumbing, & Electrical Services in Keller, TX

Service evaluation Downstairs Front office is not getting to Temp like the rest of the downstairs System delta and refrigerant are fine No detectable damage to the duct in the ceiling Went over options. Best guaranteed fix will be a mini split Homeowner will consider and get back to us with here decision

During this visit I looked at 2 system on both heating and cooling side. I'm happy to report the systems both test in tolerance. I change 2 caps size 45:5. Both system condensor are washed and clean and filter are clean as well. TD is 20° Subcool 10° Superheat 15° Insulation 30

Customer just wanted estimate for customer supplied water filter under sink installation

On arrival system running and cooling. Customer complained of a musty smell. Found return duct strap broken off and return duct allowing musty attic air into system. Resealed and strapped duct with customers permission.

Today we return for recommended work. On our previous visit the homeowner wanted the condensation drain hard piped in instead of the flexible pipe. We had to order a fitting, once it arrived we called the homeowner and set up the schedule to return. We ran the condensation drain, tested and everything was working well when we left. There are no leaks. Thank you for choosing comfort experts!

Came out on a complimentary visit to look at water heater. Water heater is 10yrs old and out of warranty. Explained that home owners insurance will not cover damage caused by 10yr and older water heaters. Customer stated that she did not believe water heater needed to be replaced

On arrival both systems were not running due to a drain line clog. Customer cleared his own drain line while I checked refridgerant on his downstairs system. Added a pound and a half of 410 a to the downstairs system with the customers permission bringing the superheat down from 24 to 3. Both systems running and cooling as I left.

Today we set up for a complimentary plumbing estimate. Up on arrival the trouble with her AC backing up p-trap in the upstairs bathroom. The fittings that were used previously had rusted out and the drain piece actually broke away. He would have to give a brass condensation tee, and rerun condensation line. He would also replace the supply lines and add quarter turn shut offs underneath as well. We have to order this part, we will contact the homeowners once the part arrives and schedule for the install. Thank you for choosing Comfort experts!

On this job I insulated 2 p traps. The system current make a 20° td.

Emailed estimate for multiple projects. Offered membership. Service fee waived with competitors estimate. Customer has a couple other estimates scheduled. Scan.

Today I showed up for an evaluation on a 13-year-old system that was not running upon arrival I found a blown capacitor busted contactor and high pressure switch tripped discussed options with the homeowner and he has chosen to sit down with a comfort advisor to discuss full replacement thank you for choosing comfort experts!

Performed evaluation Washed condensor and tightened connections Delta 14 Reccomended primary electrical control unit Reccomended dual run capacitor Reccomended soft start Reccomended Schrader valves high/low Reccomended refrigerant Reccomended condensor motor Homeowner has had previous issues with condensor motor – currently operational System install reccomendations – return/supply – duct cleaning – unit does not have 4 inch base – April Air kit – IAQ200 UV – unit is inside attic – attic does not have ladder – homeowner is aware one is needed – in order to install unit Ceiling will need to be cut through; due to limited space Comfort Advisor scheduled Thursday 07/31/25 9am-12pm

Returned for evaluation Upon arrival system was operational and cooling Same specs of system were checked and compared System has low Delta 14 System is low on refrigerant Capacitor Reading 17MFD Homeowner denied repairs – still wants to continue comfort advisor for scheduled date

Arrived for service eval Bathroom sink overflowed Plumber on site to handle the issue Quoted running drain line to vent stack before leaving

Arrived onsite the drain for lavatory backed up causing a sudden loss of water. Went ahead and ran hand auger through drain and cleared stoppage. Everything working properly.

2004 Bryant Gas Furnace Checked and tightened all electrical connections Customer recently changed filters Drain was clear and draining Blower motor and wheel have heavy dust build up Evaporator coil was acceptable 2011 Amana Straight Cool Checked and tightened all electrical connections Dual run cap is extremely weak 45/5 testing 15/1 Primary electrical unit was acceptable Refrigerant levels were acceptable at this time Fan blades and motor were acceptable Condenser coils were acceptable Cleared debris from the bottom of the unit Washed condenser coils from inside out Waxed the top of the unit Recommended dual run cap replacement, compressor saver for hard starts, blower wheel cleaning and UV system Signed up for HBPPLAN installed auxiliary motor starter, compressor saver and cleaned blower wheel

Performed second opinion Evaluated system Delta 18 Indoor coil has significant wear and age Indoor blower motor has loose rod/bearings – blower capacitor is also out of tolerance Reccomended OEM indoor motor Outdoor condensor LRA 120 over standard 104 specification Reccomended soft start Primary electrical control unit has high wear on contacts Reccomended replacement Reccomended minimum insulation or better estimates insulation Reccomended drain saftey switch Reccomended home and budget protection plan System left on cool at exit Due to age and performance – system has minimum acceptable performance R22 system – major components have high wear Main reccomendation of comfort advisor is advised Scheduled Comfort Advisor Monday 07/14/25 12PM-4PM

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For this job the customers downstairs system was tripping the breaker because the compressor was over amping on startup pulling 115 amps with a maximum amp draw of 95, Additionally the Run load amperage on the system was 17.7 with a Max RLA of 16.5. What this means that compressor is working extremely hard and essentially overheating while running causing the system to shut down. I spoke to the customer about his options and being that the system is 27 years old and R- 22 refrigerant the finding a new compressor would be hard and the wait time could be weeks if not months to get the new compressor in and able to be installed. Customer wanted to speak with a comfort advisor about system replacement and it is scheduled for today 11 July at 5:00 p.m.

Today I showed up for a Tri-County tune-up checked everything indoor and out found multiple concerns with code compliance as well as the unit being pretty low on refrigerant presenting my findings to the homeowner and her options she would like to consider full replacement versus repair so we have scheduled a comfort advisor to come out and provide an estimate for full replacement which should include a new drain pan and clearing of the drain line upon install she has also chosen to have a plumber come out and take a look at the water heater it is just over 10 years old and showing signs of corrosion and possible water leak the comfort advisor is scheduled for Tuesday August 26th first call the plumber is scheduled for Tuesday August 12th first call homeowner has signed up with our home and budget protection plan thank you for choosing comfort experts!

For this evaluation I showed up and the customer wanted to replace his thermostat because the other one was hard to change modes and the screen was going out. The customes are planning on putting their home on the market soon so he wanted me to go ahead and do a thorough inspection of the furnace and condenser which I did. Besides the drain line having gunk inside of it everything looked good. On the cooling side I had a 18⁰ SH with a target of 20⁰ so the refrigerant levels are good. The capacitor and start kit were both measuring with tolerance and all other electrical components looked good. The customer did say he would go ahead and take care of the drain line himself because he has some other plumbing stuff he needed to fix.

Upon arrival systems were satisfied at 74° Home owner provided filters to change out and vinegar to test drain lines Replaced both filters After dropping temperature on thermostats to keep them operating I went into attic and started inspecting both units I started with the upstairs unit checked delta and had 18° of cooling I then checked electrical components all were good Checked blower motor and motor capacitor, blower in good condition and capacitor in tolerance Checked Evap coil and it is clean and in good condition Tested drain line with vinegar and chased with 1 gallon of water as both units primary lines are connected Moved to downstairs unit and also had an 18° delta Electrical components were good and blower motor was good Motor capacitor was in tolerance Evap coil clean and in good condition Drain line was clear and no backups after vinegar and 1 gallon of water Moved to outdoor units and started by checking capacitors both unit's capacitors were in tolerance Relocated fans

During this visit I found the duct supplying the room in question pinched off. After fixing it the room got a large amount of airflow back. I also recommend adding insulation to that side of the house.

Went ahead and inspected system, noticed that system had a 4° superheat on a piston Found micro leak in evaporator coil But that didn’t explain why it froze up Went ahead and inspected filters, 1 was clean, 1 was clogged dirty, customer just recently had some remodeling done, the other filter was normal dirty. Lack of airflow was the cause of the coil freezing up Customer refused to pay service fee

Completed cooling tune-up all electrical components good Freon levels good cleaned condensing coils filters good temperature splits good filters good mini split added 1 lb to 410 a A Freon left customer information on service plans collected payment by credit card