Simple Answer: We always answer the phone, and come when you call to fix what needs fixed — and we stand behind our word and our work.
Plus you can count on getting a Certified AC Genius, Plumbing Genius, or Electrical Genius. Which means we don’t use “salesmen in disguise” or “selling techs,” like other home service companies. Instead we have our own training center to ensure you always get the honest expertise required to repair your problem right, right then and there.
How well does your Saginaw air conditioning unit perform? Does it keep you cool during the Texas summers or leave your home feeling stuffy and uncomfortable? When your AC units start acting up, Comfort Experts is just a call away. Our full-scale HVAC services take care of all your indoor comfort needs, from heating and cooling to plumbing and electrical – we do it all!
When you choose Comfort Experts, you can expect a free estimate and a report of any issues we find before we even start working. Our air conditioning services go beyond repair, though. If your unit is past fixing, we’ll help you find the right AC replacement and get it installed with care and expertise. Our maintenance club also helps you stay on top of minor repairs and prevent breakdowns for long-term comfort. We guarantee our work 100% so you can rest assured your heating and cooling needs are addressed with the utmost care.
Staying on top of problems with your air conditioner, no matter how small, is critical to preventing major breakdowns. If you notice your AC isn’t running as it should, it’s important to work with a professional to find the root of the issue.
Signs Your AC Needs Repair Include:
Comfort Experts knows the ins and outs of heating and cooling so you can focus on what’s most important. No matter the make, model or brand of your unit, we’re here to help. As a Texas household name, we know how important it is to stay prepared for scorching summers and unpredictable winters. Our technicians will make sure your HVAC system is ready for any weather so you can rest easy. We’re here 24/7 for all your home comfort needs. Give us a call at (817) 341-5149 ! It’s the most comfortable call you’ll ever make.
Mark Dennison completed the annual service on my heat pump earlier this week. He was professional and personable, completing the work quickly and left everything clean and tidy.
Very professional and friendly. I was very satisfied with his performance of his work.
Kellen did a great job. In fact went beyond what we’ve had in all the years that we have been customers. Have always had good service was just very pleased with the extra attention. Thank you
Hunter G. was very friendly, courteous and professional. It was a pleasure to have met him. Even our three dogs liked him. LOL
Wade did a great job of diagnosing the issue with my water leak.
Kellen was the best. His explanations were thorough and easy to understand. Very professional.
Cody was absolutely the best tune-up technician I have ever had in all the 15 years I have been a Comfort Experts customer. Gave me a thorough review of my system condition complete with pictures. Very knowledgeable.
Kellen did a very thorough job and honest tech.
Rate was amazing. I highly recommend.
There rate was amazing compared to the 3 other companies I recieved estimates from. Nathaniel was great! He found the issue quickly and fixed same day. I highly recommend.
Very professional
Professional customer service. Very attentive and caring approach to our service request.
Work very deligently and they know how to work the job.
Efficient and pleasant service technician. Thanks for checking the plumbing and making suggestions for future projects.
Very knowledgeable and respectful
Mike came and eased our anxiety with past issues with a quick inspection and calm demeanor. He and his company are fantastic
Outstanding service visit !! Very professional and knowledgeable technician.
Daniel S was super professional and took care of our AC like it was his own. Could not have asked for better service.
Really great job.
This the second time Technician Colby has conducted a checkup on our hvac system. He is a pleasant and thorough young man.
Performed Tune up,found multiple issues. Discussed repairs with customer, customer decided to have both auxiliary motor starters replaced, repair drain and install customer supplied thermostat.left system in cool
Cleared and treated drain.talked with customer about Comfort Advisor appointment due to the age of the system. Customer agreed to 6/4/25 3-5 office confirmed
Upon technician survival technician found that system was going out on low pressure technician found leak and evaporator coil the system is down
Upon arrival tech talked to homeowner tech head to the attic where tech found that there is not way to shut off power to the air handler in attic. Tech found that the drain pan has issues and needs to be replaced the systems secondary drain line is not leveled properly due to the damage on the pan. Outside tech has found that the pad to the unit has been cracked and the unit is unleveled Refrigerant levels are in acceptable range Compressor has a high inrush amp draw Homeowner has declined work tech suggested at this time
Upon arrival technician found that the compressor was not compressing. Compressor went out on thermal overload technician cooled down compressor turn system back on and compressor is working fine technician later on for 15 minutes and had no issues when technician took the lid off to clean the system technician turn the system back on and the compressor stopped compressing again. The compressor is having issues internally technician highly suggests replacing compressor
Re glued all fitting and insulated p trap
Technician arrived to customers home, asked a couple of questions and then handed the home questioneer. Technician started on the furnace on attic. Insulation level r30, filter was changed, plenums looked I'm clean and good condition, blower wheel in clean condition, drain lines where clear no visible clog, evaporator coil in clean condition, electrical readings in range aswell as wires, drain lines where clear no visible blockage of any kind. Technician then continued to move to the condenser unit on side of home. Cleaned coils in and out, waxed units shell, refrigerant levels in range, capacitor was bad reading 29 on a 35/5, swapped it out with a new 35/5, contactor in good condition. -5/21/25 swapped out capacitor under p&l warranty, was reading 29 swapped it out with a new 35/5.
Install 30k heat pump outdoor unit includes disconnect and whip
Technician arrived to customers home, handed home questioner and asked questions about home. Technician started in attic air handler,blower wheel looked clean, evaporator coil in clean condition, plenums clean, drain lines had buildup on them, mentioned to homeowner and she knows, filter was changed on unit, plenty of insulation. Technician moved to condenser unit, cleaned coils in and out, waxed units shell, refrigerant levels in range, capacitor in range, contactor in good condition. Overall system is working in good condition. Delta split of 20 degree, inrush amps of 51. Technician did mention drain lines to homeowner and how they have buildup on them, homeowner said not as of know she will get it done, unit also had a uv germicidal system. System working upon departure.
Arrived for IAQ estimate Already had IAQ2000 recorded upgrading to the 3000 package System slightly under returned and should have another return added Passive fresh air intake should be upgraded to the active April Aire system Homeowner will budget accordingly and get back to us
For this evaluation the customers stated that the humidity levels in the home were in the 70s. With my psychrometer I was measuring between 50-60% humidity. Outside I had a 9⁰ SC, 18⁰ SH when I gauged up and amp draws on both the compressor and fan are within normal parameters. I measured the return grilles, one measuring 20×24 and 12×12 meaning the system was only getting 3.46 tons of air and the system is a 4 ton. Additionally the customers had the blower set to on not auto, that with the fresh air intake on the system I believe was pulling in humid air from outside and bringing it into the home and circulating it I set up an appointment for Zak to come out on Monday the 19th for an airflow evaluation.
Customer was quoted 36k electric heat pump system customer was pre-approved follow up tomorrow.
I have installed a new disconnect as the old one was a little outdated, had 2 40 amp fuses
Upon arrival tech talked to home owner to see what was going on. Tech headed to the condenser where tech found the auxiliary motor starter was weak tech also found that primary electrical control unit was pitted. Tech showed the homeowner. Tech installed the new auxiliary motor starter, primary electrical control unit. Tech started the system and and checked the pressures everything is working and running properly at this time
Could not replicate sound that customer has concerns about. System Is 10 years old, educated customer on new refrigerant changes and price increases. Customer agrees to have comfort advisor come out office confirmed for 5/14/25 10-12
Completed AC tune up All electrical components good I am draws good Freon level is good customer will be changing filter drains clean and clear temperature split good Will need to return tomorrow to speak with husband about adding air upstairs after 4:30
Arrived onsite performed free water heater flush and wrote estimate to bring water heater up to code and fix some safety concerns with current installation.
Upon arrival homeowner told technician he had somewhere to be at 10:30. Technician grabbed tools and started in condenser unit, washed coils, checked refrigerant levels, all in range, capacitor was bad was a 45/5 reading at 6.6/0 mfd, swapped it with a new 45/5 under P&L warranty. Technician then checked contactor all in good condition. Technician waxed unit snapped pictures and moved to indoor air handler, technician snapped pictures of blower wheel which looked in good condition, plenums looked in good condition, uv bulbs where operating, evaporator coil looked clean and in good condition. Technician then went over home questioner. System was up and running in good condition upon departure. – capacitor changed under p&l warranty 5/2/25
Arrived for AHCX2 Replaced filter Recommended filtration upgrade due to high efficiency loss from poor filtration Furnaces are functional but out of code No high voltage cut offs present Primary and secondary drain lines on the upstairs unit are plumbed together Neither furnace has blackpipe coming out and missing sediment traps Blower and coils are dusty and have significant efficiency loss Condenser coils are clean Motors, caps, and refrigerant are fine Sons bedroom has poor temperature control Duct is sized correctly for the space but has low priority Quoted to adjust ductwork from sons room to be a direct run back to the supply plenum 8 inch duct with collar boot and grille Homeowners will discuss our recommendations and get back to us
2013/2019 5t electric attic horizontal. Manufacturers warranty expired. Zone system. No common. Drain line is clear but has biological growth buildup. Filters replaced. Blower wheel is dirty. Evaporator coil has oil stains and detectable refrigerant molecules. Heavy biological growth present on indoor unit. Compressor inrush amps exceed manufacturers specifications. Refrigerant charge below manufacturers specifications. Condenser washed. Brought homeowner to the indoor unit and shared all pertinent information surrounding system performance and saftey. Homeowner is aware of all issue and agreed to a CA appointment 5/1/25 @3p. Tech recommended- IAQ. Filter upgrade. HP instead of electric. Variable speed and 2 stage. Homeowner desires a tstat with circulation mode. Shared with homeowner the estimate of repair, there is currently 1 coil available in Arlington as of now. System functioning but diminishing in performance. I recommended that the system stays off until after CA
Gave estimates for need3d repair to stop damage of cabinets in kitchen estimate for hot side repair in master bath to stop faucet from leaking and estimate to rebuild toilet with new fill valve for proper toilet function
Technician introduced and met homeowner and asked couple questions about home. Technician said transition paragraph and then asked homeowner where everything was located. Technician grabbed tools and started in furnace in attic, technician snapped pictures of insulation level which was good, aswell as plenums blower wheel and filter. Technician inspected blower wheel which was in good condition aswell as plenums and evaporator coil. Technician took inducer readings, also changing filter which was dirty. Technician then inspected gas line, was in good condition, drain pan and drain switch aswell in good condition. Technician then moved to outside condenser unit. Washed inside and out and taking leafs out of bottom of unit. Technician waxed unit and then hooked gauges up, clamp meter for inrush aswell, inrush reading 87 amps on startup, capacitor in range, and refrigerant levels in range. Technician also checked contactor all in good condition, after Technician placed a sticker and moved
2020 American Standard gas furnace Checked and tightened all electrical connections Changed Customer provided filter Drain was clear and draining Blower motor and wheel were acceptable Evaporator coil was acceptable Supply plenum has biological growth build up 2020 American Standard straight electric Checked and tightened all electrical connections Dual run capacitor was within manufacture range Primary electrical unit was acceptable Refrigerant levels were acceptable at this time Fan blades and motor were acceptable Condenser coil was acceptable Washed Condenser coil from inside out Cleared debris out of unit Waxed top of unit Recommended Uv system for biological growth inside supply system and mounting furnace plug to a secure location
I have found that the main power coming into the house is the issue and have call oncor to come and fix it but they have no ETA so I instructed the customers to please call if they needed anything