Simple Answer: We always answer the phone, and come when you call to fix what needs fixed — and we stand behind our word and our work.
Plus you can count on getting a Certified AC Genius, Plumbing Genius, or Electrical Genius. Which means we don’t use “salesmen in disguise” or “selling techs,” like other home service companies. Instead we have our own training center to ensure you always get the honest expertise required to repair your problem right, right then and there.
Good morning sunshine ! Mr Cooper is a great addition to this organization! He showed up on the expected time. Very friendly and knowledgeable. I would always recommend Hobson Air / Comfort Expert to take care of any of your needs to keep your home up and going! Thank you for your support and efforts!
Cody was amazing. Showed up on time and found problem right away. Had me cooling and comfortable again in short period of time for a very reasonable price! Comfort Experts will be who I call from now on!
Wednesday, 5/21/25 My experience with Comfort Experts was very good. We were able to schedule a tech to come out the same day. The technician was friendly (and talkative) and gave a knowledgeable report of the issue, then showed me the readings spent time explaining why they were bad and why he came to his conclusions. I needed a new system. The salesman did a great job of explaining our options with the pros and cons of each. Their professionalism sealed the deal. They were able to schedule the install for two days after the purchase. The techs that installed the system were just as friendly and professional as the others. They finished the installation in one day, so we hada cool air and a new system for that night.
Thank you for your help and quickly responses to fix our system.
Saturday, 5/24/25 The system stopped working, so we called them back out. Justin Pennington came out to assess the issues and was able to fix the problem to get the system working again. It was very knowledgeable he kind of snow what was going on and explained what he was doing.
I'm still very pleased with Custom Experts. They sold us a good system and they backed it up!
Saved Us a Ton by providing a 2nd opinion, spent extra time troubleshooting our system that was working. Could not find any issues. Garrett and Danny explained everything they were doing and did a great job.
Jerred Gomez and Cooper did an excellent job servicing my AC unit this week. They thoroughly asked questions to diagnose the issue I was having and did not rush the process. Their service was top notch, even went above and beyond to clean my units coils with my hose free of charge. Thank you for the professional and top notch service!
Five. Stars don’t begin to give the awards with this company and its employee deserve. I just met Mark D. today for the first time as he came out to inspect my failing outdoor air conditioner unit, he was remarkable in his assessment he was thorough to the point that he got more fixed than I even knew was wrong. And by the grace of God, he had all the necessary parts already on his truck. Just a delightful man that knew what he was doing, and was so confident in the company he works for. If I had a ribeye steak, got a throwing one on the grill for him just to be able to accommodate him in something better than a soft drink or a glass of water. I would invite him back anytime as a guest and I joined as a member for upcoming service calls and repairs if needed, and would do so in a heartbeat at any time the prices are very fair for all that you get, and I would recommend them to absolutely Anybody. And it’s wonderful to know that I did business with a company that supports the people who have served in the military . Mark D. Is Outstanding at his job, I recommend anybody reading this to go with this company when you need your heater air fixed outstanding at his job, I recommend anybody reading this to go with this company when you need your heat or air serviced.
Justin has now become our AC guy for life. I trust him and believe what he's telling. He's not just convincing me on an upsell. He looks at options for our situation and is honest with his points. Justin is now our AC for life. I'm a believer. Great guy, great company. I hope the company knows the caliber of tech they have with Justin.
Daniel was our installer. Very knowledgeable and very kind. He is a hard-working guy. He did a 50-gallon water heater by himself. He was on time as well. He answered all of our questions during the initial quote and during the installation. He took the old water heater and cleaned as he went along. Took that other trash with him. I would recommend their service to anyone based off of our experience.
Jarred & Cooper were beyond helpful. After they assessed what needed to be done, Jarred explained the solution so that I felt confident going forward with the project. After completion, they both explained what was done to complete the job. I can easily recommend them both; and, without a doubt recommend the company. Thank you again guys. You were exceptional
Justin AC & Heating Services
The purpose of your heating, air conditioning and ventilation system is to provide a comfortable and safe environment inside your home. This could be anything from keeping your home heated or cooled at your preferred temperature to improving the indoor air quality and circulation of your home to help fight against respiratory and other illnesses. Can you guarantee that your unit is running at its full potential and successfully providing the ideal comfort and safety for your Justin home? If you answer “no” to this question it is time to have your unit inspected. Call us today at (817) 341-5149 to schedule your inspection!
Justin AC Repair & Replacement
If your unit is unable to be repaired and has to be replaced, we’re here to quickly get a new unit put in so you can get back to the comfort you deserve. All you have to do is choose a new system! We provide a wide range of HVAC units to choose from so we know that you will be able to find a new system that caters to your needs. Our 5-star online reviews show that we are dedicated to customer satisfaction. We have made it our goal to leave you saying that you had a good experience with our company. We take pride in the work we do and always back our work with a 100% customer satisfaction guarantee. You will always be left satisfied and we will always leave knowing we have successfully assisted your family with your Justin AC repair needs.
Here For All Your HVAC Needs
Comfort Experts, Inc. has made it our mission to keep Justin families comfortable all year long and assure that your home is a safe environment. No matter the issue with your heating and cooling systems, we’re here to help. By offering AC inspection and repair, we can diagnose a malfunction quickly and fix the problem, returning your system to peak performance. In addition to heating and cooling, we specialize in plumbing and electrical services so you don’t have to worry about hunting down multiple contractors. We take care of all your HVAC systems from start to finish. For the most comfortable call you’ll ever make, we’ll be here 24/7 at (817) 341-5149!
Recent Jobs and Reviews in Justin, TX
Rated 4.7 out of 5 stars based on 20 customer reviews
Very knowledgeable very helpful came out and looked at the box. Change the breaker tested the line.
Stephen – Justin, TX 76247
Great Company and Customer Service
I recently had Comfort Experts come out to inspect my AC unit, and I was thoroughly impressed with their customer service and communication. Katie, who handled my scheduling, was excellent. She provided top-notch customer service, was upfront about pricing, and got me scheduled right away. The tracking system for the technician’s arrival was seamless and user-friendly, making the entire process stress-free. It’s clear that this company values communication, which is refreshing in an industry that often falls short in that regard. Katie even followed up the next business day to ensure everything went well—an extra touch that did not go unnoticed. As for the service itself, the technician was friendly and personable, but there was a noticeable gap in skill level when diagnosing the issue. However, Katie promptly addressed my concerns and offered to send another technician free of charge, which speaks volumes about their commitment to customer satisfaction. Overall, I would use Comfort Experts again because of their outstanding customer service and willingness to stand by their work. If you’re looking for a company that prioritizes communication and professionalism, I’d highly recommend giving them a call!
Colton – Justin, TX 76247
Excellent service Anthony – Justin, TX 76247
Dog Kennel Bid
I recently had you guys get me a bid for a short electrical run and was shocked at the extreme cost I was quoted. $8,500 for a 90 foot run. My other bids were $2,500 & 3,200 and that was over half in labor cost. So $8,500 I can’t even comprehend the amount of profit you are wanting to charge me is just grossly over charge. Tyler was a nice young man and did a small switch change out and did fine work. I don’t mind paying a fair cost but this was clearly price gauging. All you have to do is offer a fair charge for the time spent on the job and people will use you.
Chris – Justin, TX 76247
Super friendly, professional, and knowledgeable
Mark and Justin did a great job. Highly recommend
James – Justin, TX 76247
Furnace Tuneup The nice price
Justin was great. He was very personal and professional. He went through the furnace thoroughly and it’s now ready for winter use. I would highly recommend Comfort Experts and ask for Justin he’s a really nice young man.
Joe – Justin, TX 76247
Review
Dakota was very professional. He got the heat pump taken of. He also explained the workings of the unit, so I would know what to expect. I would love to have him come back, lf I need ya'll again.
Linda Newman – Justin, TX 76247
Great service and friendly technician
Jarred was super nice and knowledgeable. We didn't have any issues that needed repair so I can't rate that aspect. He answered a few questions I had.
James – Justin, TX 76247
Great service for the price!
Justin was professional knowledgeable and friendly; job well done!
Kai – Justin, TX 76247
AC ServiceTom – Justin, TX 76247
Excellent service
Tyler was very good at his profession, courtesy, and knowledgeable
Roland – Justin, TX 76247
Review
Great care and explanation. Always do the work that is needed and then tell you ways to better improve in the future without acting like you HAVE TO do this. Great service and friendly people
Dan Mitch – Justin, TX 76247
Review
Very informative and helpful I was very pleased with the Technician
mark hibler – Justin, TX 76247
Great service and friendly technician
Blake was super friendly and did a good job
James Han – Justin, TX 76247
Service ExperienceTom – Justin, TX 76247
Sub-par service
Tyler Barbee at Hobson Air is not a good salesman. Already upset that they installed a completely new Amana system that only lasted 6.5 years. Took over a week to call me back with a price. Tyler did not discuss any benefits that would come with his quote such as warranty or even a loyalty discount for me bringing them back. I never got the warm fuzzies with Tyler and even asked that I deal with another employee, Don S., who said would be contacting me but they never acknowledged my request and kept Tyler, so I just don't think they were serious about me being another customer.
David – Justin, TX 76247
Very good, I followed him around like a puppy dog and he explained what he was looking for and doing. Great job…10 starsPatrick – Justin, TX 76247
Review
Friendly, knowledgeable and responsive staff
Jennifer Marks – Justin, TX 76247
Great, honest experience
Casey did a great job doing routine maintenance on our AC units. During the work, he noticed an issue and clearly explained everything, as well as options, pricing, etc. Seemed very honest about everything and I appreciate the help!
David – Justin, TX 76247
Excellent service and professional technician
Ryan was super friendly and professional. Showed me everything that needed to be done and completed the work quickly
James – Justin, TX 76247
Great Service & Awesome job
Alex & Abraham did an awesome job they were 2 of the most politeness young man. There mom's raised them right .
Jeannie – Justin, TX 76247
Great Service & Awesome Price
The 2 guys that came out to look & talk about my AC unit where great guys.
Jeannie – Justin, TX 76247
Great service!
Mark was very professional and I so appreciated his willingness to explain everything so completely!
Diane – Justin, TX 76247
Greatb
Your customer service is still the greatest.
Lewis – Justin, TX 76247
Job Locations
Jake S.
Camera for free inspection And talk to customer about tripping breaker and also Is adding generator plug
Upon arrival system was functioning Thermostat screen on/off Found primary drain line clogged Trap section in front of unit Cleared line and evacuated water System functioning and left on cool at exit Reccomended drain pan treatment strip
Upon arrival tech found that the thermostat just kicking on and off technician opened up unit and found that the system was a communicating system and zone system tech found the the air scrubber had a short tech removed the scrubber and let the unit run for 15 minutes with out turning off the system is up and running
Justin, TX 76247
Justin P.
Upon arrival system was set at 74 indoor tempeas reading 79. During evaluation and tune up, found indoor coils and blowers heavily compacted and outdorr coils heavily compacted. Washed outdoor coils and recommended cleaning indoor blower and coil. Found no other issues with the system at this time.
Justin, TX 76247
Zak L.
Arrived for service Eval Duct work form apart in multiple places and missing in several Full duct system needed with sizing check on the system as a previous compost for them it was undersized Deciding market is also and works nights. She will call us when she's ready to go over options
Upon arrival I turned system on indoor unit came on went to outdoor system found locked out for lock rotor ants. Reset your system. Umed checked capacitor fanside of dual run was still fine. Compressor side was 0 replaced capacitor under warranty. Recommend Compressor saver to reduce startup amps on compressor.
Justin, TX 76247
Zak L.
Arrived for STUx2 Filters fine Drains clear Replaced PTrap on the upstairs system Pulled and cleaned both blowers UV bulbs should be replaced to maintain functionality Ignitors are nearing failure – will have these replaced before the winter Washed condenser coils Motors and refrigerant are fine Warranty capacitor replacement on the downstairs condenser Replaced contactor on the same unit due to burning and putting
Performed AC and heat tune super tune up, during inspection found low Delta and diagnosed as bad TXV due to high superheat but normal Subcool. Brought up insulation, has r value of 19 would recommend upgrade to r24 and mentioned also membership upgrade. Needs to go over with husband, none of the recommendations were done today but did highly appreciate bringing up the issues. Customer would like to have a plumber come out Tuesday 13 May to look at their leaking hose bib and kitchen faucet.
Justin, TX 76247
Zak L.
Arrived for rec work Replaced coil Decay and vacuum test passed Drain lines dry Left system cooling with subcool of 8 and superheat of 14
Technician arrived to customers home. Technician talked to homeowner and asked questions about home. Homeowner said sometimes the master bedroom will not get cold. Technician started inside air handler. Technician checked heat strips they where good. Technician checked plenum blower wheel and came across mold starting to grow along sides of unit inside. Technician mentioned to homeowner. Technician then headed outside and took readings of refrigerant on condenser unit. Technician checked electrical readings and where in range. Technician took condenser grilles off and washed and waxed. Technician then wrote down recommendations for uv germicidal system. Technician talked to homeowner and they said they would hold on since they just got done remodeling the kitchen.
Justin, TX 76247
Zak L.
3/25/25 Arrived for service eval. Evap coil frozen due to low refrigerant. Return visit tomorrow to leak search system once the ice defrosts
System is working needs an another circuit for the heat strips so the system can reach temperature at lower temps. Customer wants a electrician to come out on next Friday the 7th anytime after 12pm
Justin, TX 76247
Jake S.
I came to job for electrical inspection. They ended up not knowing what I was therefore and was wondering if I was there for the AC, but they are coming in 3 months and let them know that and ended up doing my inspection and everything looked great. They even had solar done at 1 point, but it's 20 years old and everything looks great. Electrical was talk to him about doing a surge protector. And wanted a quote so that he can look at that.Because it is something that he's talking about
I changed the filter for bleach down the drain system is admitting a vinegar smell recommended IQ 300 or I owe an IQ 200 and antimicrobial spray inducer motor with intolerance blower was a little dusty, I could pass her outside with intolerance condenser was cleaned, and all amperage is on the condenser within range
I change the filter. systems Heat strips are within tolerance. The Delta was it within range. Blower was a little dirty Return Plenum is very dirty, recommended a duct cleaning the condenser capacitor is within tolerance refrigerant is within range. Also recommended an April air filter.
. Arrived at customers house for eval System working defrost working Customers house draining water directly on unit which then froze creating a block of ice covering 70% of compressor top (fan) Cleared ice and tested unit to insure proper function Recommended heatpump gutters Declined at this time
Justin, TX 76247
Tyler L.
I made one estimate for cabinet lights mainly to run plugs to the top of the cabinets and have a junction bottle / plugin for any permanent or non-permanent fixtures
Justin, TX 76247
Tyler S.
11/17/24 TS- garbage disposal is leaking from the bottom and needs to be replaced. Customer choose to supply their own and will reschedule for Monday install
Arrived at customers house for super tuneup All components working to manufacture spec Coil not rejecting heat or cooling well due to age and dust Home owner interested in new unit, thankless water heater and EV charger for home Loaded estimates on fixing unit versus getting a new unit
On arrival system running and cooling as intended. Raining at time of visit. Indoor unit clean and uv system functioning. Outdoor unit clean and running smoothly. When I left system was running and cooling.
Justin, TX 76247
Lisa M.
Justin, TX 76247
Tyler L.
Replaced 2 switches and looked at a couple lights as well as gave an estimate for a mini split run
