AC Repair & Installation In Gordon, TX

Ordering inducer motor under warranty. Office to run wire to complete payment.

Install 36k dual fuel propane gas upflow, standard filtration, thermostat wire to outdoor, and code kit

Quoted a level 1 36k gas closet upflow for 10220 Quoted converting to level 2 36k heat pump closet upflow fo4 13229 not including code kit

Stu completed, dual fuel system operating efficiently Electrical connections tight and secure, heat exchanger acceptable, electrical components acceptable, refrigerant acceptable Switching from heat to em heat properly and safely Safeties acceptable During tune up I noticed the way primary drain was tied wasn't proper, showed cst so nothing at this time Thank you for choosing Comfort Experts

1/16/25 Replaced regulator because it was leaking. Gas valve is stuck and has to be replaced now talked to Mr Brown and let him know what is going on. there is a picture of mdl and ss number

Performed tune up and annual tankless flush

.cancelled guaranteed scheduling non refundable

11/25/24 TS- call back on work that mark did and just had to finish up the waterlines with insulation and escustion.

phone call complete

11/16/24 TS- Quote on new toilet install, would be the better choice other than replacing the guts.

Goodman heat pump package unit installed in 2019. Heat strips would not come on due to a faulty disconnect breaker. Replaced the breaker under warranty and checked heat strips. All amp draws are in range. Refrigerant levels are in range. Compressor and condenser fan motor are acceptable. X13 blower motor is acceptable. Blower wheel is slightly dirty. System set on heat and functioning normally at time of departure.

Came to house to do membership service and quoted to gfciprotect kitchen and also add surge protector

Upon arrival tech was shown to mini split head as well as mini split condenser tech tried to cycle through codes mini split did not give a code check when condenser to check if running. The condenser is running in heating mode and the mini split head was set in cool mode. Tech took apart mini split condenser and found that reversing valve was stuck. Homeowners would like to think about their options

10/22/24 TS- toilet was leaking underneath around the wax seal. Did a toilet pull and reset and the old wax ring was bad. No leaks once reset.

10/16/24 Mark W to be rescheduled to repair drain lines with proper flow. Drain line going towards toilet has full bubble of back fall causing water noises when flushed. Recommended 2nd person for repairs. Will need to get with Mark W to schedule

9/20/24 When we got to job customer told us the generator was out of oil It didn’t show up on the dip stick. Changed oil spark plug and air and oil filter. Started engine up and it is burning oil the number 1 cylinder plug was wet when we removed it Will need to return on 10-1-24.

Gave cst 10% military discount, new board assembly installed on condenser. System is on and operating efficiently. Thank you for choosing Comfort Experts

.Upon arrival system was not communicating with outdoor Found a frog burnt on inverter board on outdoor system Model # RXB18AXVJU Need to confirm warranty and order board System is down cst is available Mon-Thursday next week

Install Amana 60k heat pump 2 stage hz use current filtration includes code kit

Gray water line replacement

Condensate pump Water heater Gray water line replacement Will need to return next week on Tuesday to do all the drain work 8/20/24 Mark W will be doing the work

Techs Cody and Logan arrived to customer's home and met the house keeper. The unit for the great room was set at 85 and inside it was 88. When we went outside we found the outdoor unit not running, I had high voltage coming in and was receiving a call from the thermostat. When I hooked up my guages I found to system to be completely empty of refrigerant reading 0 psi. I filled the system up with refrigerant to 50psi and then conducted a courtesy leak search. When I opened up the indoor unit I could hear a leak coming out of the evaporator coil, I also got a confirmation hit with my leak detector and recorded a video of the hit which I showed to the housekeeper. We called the homeowners and shared with them out findings. We gave them an estimate for repairs but recommended they talk to a Comfort Advisor about replacing the system given its age and the potential damage done to the compressor. They agreed and we set up an appointment for next Tuesday.

8/11/24 Upon arrival found that Condensate pump had failed and is causing one unit to shut off and the other to run creating puddles of water on the floor. Per MarkW we will get one tomorrow first thing and replace and rewire new pump and rewire other system to it as well so they will both shut off when there's an overflow. Also found that breaker in panel has failed and passes power in off position, Recommended replacement. Shut both systems off per customer request pausing job for now