AC Repair & Installation In Gordon, TX

11/25/24 TS- call back on work that mark did and just had to finish up the waterlines with insulation and escustion.

phone call complete

11/16/24 TS- Quote on new toilet install, would be the better choice other than replacing the guts.

Goodman heat pump package unit installed in 2019. Heat strips would not come on due to a faulty disconnect breaker. Replaced the breaker under warranty and checked heat strips. All amp draws are in range. Refrigerant levels are in range. Compressor and condenser fan motor are acceptable. X13 blower motor is acceptable. Blower wheel is slightly dirty. System set on heat and functioning normally at time of departure.

Came to house to do membership service and quoted to gfciprotect kitchen and also add surge protector

Upon arrival tech was shown to mini split head as well as mini split condenser tech tried to cycle through codes mini split did not give a code check when condenser to check if running. The condenser is running in heating mode and the mini split head was set in cool mode. Tech took apart mini split condenser and found that reversing valve was stuck. Homeowners would like to think about their options

10/22/24 TS- toilet was leaking underneath around the wax seal. Did a toilet pull and reset and the old wax ring was bad. No leaks once reset.

10/16/24 Mark W to be rescheduled to repair drain lines with proper flow. Drain line going towards toilet has full bubble of back fall causing water noises when flushed. Recommended 2nd person for repairs. Will need to get with Mark W to schedule

9/20/24 When we got to job customer told us the generator was out of oil It didn’t show up on the dip stick. Changed oil spark plug and air and oil filter. Started engine up and it is burning oil the number 1 cylinder plug was wet when we removed it Will need to return on 10-1-24.

Gave cst 10% military discount, new board assembly installed on condenser. System is on and operating efficiently. Thank you for choosing Comfort Experts

.Upon arrival system was not communicating with outdoor Found a frog burnt on inverter board on outdoor system Model # RXB18AXVJU Need to confirm warranty and order board System is down cst is available Mon-Thursday next week

Install Amana 60k heat pump 2 stage hz use current filtration includes code kit

Gray water line replacement

Condensate pump Water heater Gray water line replacement Will need to return next week on Tuesday to do all the drain work 8/20/24 Mark W will be doing the work

Techs Cody and Logan arrived to customer's home and met the house keeper. The unit for the great room was set at 85 and inside it was 88. When we went outside we found the outdoor unit not running, I had high voltage coming in and was receiving a call from the thermostat. When I hooked up my guages I found to system to be completely empty of refrigerant reading 0 psi. I filled the system up with refrigerant to 50psi and then conducted a courtesy leak search. When I opened up the indoor unit I could hear a leak coming out of the evaporator coil, I also got a confirmation hit with my leak detector and recorded a video of the hit which I showed to the housekeeper. We called the homeowners and shared with them out findings. We gave them an estimate for repairs but recommended they talk to a Comfort Advisor about replacing the system given its age and the potential damage done to the compressor. They agreed and we set up an appointment for next Tuesday.

8/11/24 Upon arrival found that Condensate pump had failed and is causing one unit to shut off and the other to run creating puddles of water on the floor. Per MarkW we will get one tomorrow first thing and replace and rewire new pump and rewire other system to it as well so they will both shut off when there's an overflow. Also found that breaker in panel has failed and passes power in off position, Recommended replacement. Shut both systems off per customer request pausing job for now

Arrived to a no cool call. Discovered no high voltage to the outdoor condenser. Found a tripped breaker in the main breaker box. Flipped breaker back and unit started. Tightened all connections on high voltage and performed function check. System is running normally at this time. Compressor saver was installed on this visit to help lower the initial amp draw upon start up. System running and cooling the home upon departure. Customer states there was a power outage on Saturday which may have caused the breaker to trip.

Customer wanted a call to see if I had left a hose. I informed her that I left none of my tools or equipment and that I was with her cleaner when we found the hose next to the water spicket.

Tech Cody arrived to customer's home to find the upstairs unit of the guest house not cooling. I diagnosed a failed auxiliary motor starter on the compressor side which wasn't allowing the compressor to turn on. I replaced it and the unit turned on and the upstairs started cooling. I shared my findings with the homeowner and when I left the system was cooling.

Quote

Arrived to no cool to an American Standard package unit. Found the system to be low on refrigerant. Found a leak in two of the Schrader valves. Replaced Schrader valves and recharged system with 40oz of r410a refrigerant. Compressor is amping high and evaporator coil is very corroded. Unable to locate any other leaks in the system. Customer would like to speak with a comfort advisor regarding replacing the 14 year old system with something new for better efficiency and reliability. Comfort advisor is scheduled to meet with customer tomorrow morning between 10 and 12.

Tech Cody arrived to customer's home and met the homeowners. I replaced the primary electrical control on the unit for the master bedroom. And put refrigerant into the three units that were low on the guest house. The homeowner wanted to join our home and budget protection club for both houses.

06/21/24 Techs Cody and Hunter arrived to customer's home and met the homeowners. We started on the guest house units. All 3 units were low on charge. The compressors and fan motors were all operating correctly. The capacitors were all within tolerance, and the primary electrical controls were in good condition. The indoor coils were heavily corroded, and all the units had some form of biological growth. The static pressures of all three were with acceptable ranges. One drain line was clogged and the homeowner wanted us to clear it out. We replaced all the filters and washed/waxed all the condenser units. On the 3 units of the main house we replaced all the filters. Washed and waxed all the condenser units. The refrigerant charge on all three units was correct as well as the static pressure on all of the units. There was biological growth on all the indoor coils and inside the cabinets. the units for the guest rooms and the living room had their compressors and fan motors operating c

06/21/24 Techs Cody and Hunter arrived to customer's home and met the homeowners. We started on the guest house units. All 3 units were low on charge. The compressors and fan motors were all operating correctly. The capacitors were all within tolerance, and the primary electrical controls were in good condition. The indoor coils were heavily corroded, and all the units had some form of biological growth. The static pressures of all three were with acceptable ranges. One drain line was clogged and the homeowner wanted us to clear it out. We replaced all the filters and washed/waxed all the condenser units.