Cedar Hill, TX HVAC Service Company, Electricians, and Plumbers

No heat on 2019 first company fur down. 6kw heat kit failed no continuous circuit on heat kit need to replace heat kit.

Arrived for service eval System is incompatible as installed R410A Air handler is not designed currently to work with the R32 condenser. Air handler TXV is 410A not R32 Refrigerant leak detection safety is not present Breakers were jumped together with no regard to wiring size or corresponding breaker size at the panel Parts department to do research and see if repair to existing air handler is possible or if replacement is the only option Breaker at the panel needs to be replaced and the air handler needs to be rewired to use 2 instead of 3 heat strips

Their breaker definitely needs to be replaced but the unit at the moment is hooked up to work 4 heat strips and it's to much for the single circuit you would either need to run another or only use half the heat strips in the unit

Quote

Performed super tune up Condensor is clean Tightened connections and replaced filter System delta 23 Reccomended soft start kit for condensor - High Amp draw on start Reccomended condensor fan motor - motor internals starting to fail Reccomended IAQ200 for biological growth Reccomended blower capacitor Reccomended drain saftey switch + drain repair for trap Reccomended comfort advisor System left on heat at exit Comfort advisor scheduled for 01/28/25 9AM-12

Arrived at customers house for super tuneup All components working to manufacture spec Recommended anti microbial mist for biogrowth Recommended both levels of duct cleaning for dust and biogrowth Converted membership

Stoppage was in toilet it was cleared from plunger by the time I arrived flush3d multiple times to ensure stoppage was cleared left estimates for toilet rebuild

Evaluated water heater, discovered ruat ring at bottom of tank, water in the tank had rust in it, recommend replacing tank, customer advised me of an issue with with the heat. Discovered downstairs damper was stuck closed and choking system. The damper needs to be replaced. Will need to send another tech out to get the information on ordering the damper, customer would like to proceed with financing.

For this evaluation I showed up to the customer's home and the downstairs zone was not heating however the upstairs was. Talking with the customer they stated that when both thermostats were on the upstairs would get hot but the downstairs would not. When I showed up the downstairs thermostat was off and the upstairs was set to 75°. I inform the customers that they should stagger the upstairs and downstairs temperatures with the downstairs being lower than the upstairs in the summertime and the upstairs should be cooler than the downstairs in the summertime since heat rises. I'll inspecting the air handler the system kept going into a purge cycle and the DATS sensor was installed in the supply plenum, not between the blower and coil like it should be. I relocated the DATS and ran the system and the zones functioned like it should. The upstairs was closed since it was 79⁰ and the downstairs was getting hot air since it was 73⁰ and set to 75⁰. I set up an appointment with the customers

For this super tune-up I inspected the customer's indoor unit and condenser, all equipment was measuring within manufacturer's specs and running well. I recommended to the customer getting a duct cleaning since she said she has not had one in about 10 years and a duct cleaning would definitely help with allergies in the home. I also recommended adding a whole home surge protector to protect sensitive electronics from damage caused by too much current flowing through them.

Arrived for service Eval System of art breaker box on arrival Air handler p trap is dry. Filled with vinegar and water to prevent sewage bases from entering air flow One system was turned on it ran fine. Turned off and on on command from thermostat

On arrival furnace was running with flue pipe fully detached. Informed homeowner and addressed this for a level two before proceeding. Furnace ran as intended and produced no co at return / supply. Furnace running as I left.

Arrived for service Eval Humidifier on the left side system (the one with the fresh air intake) - R wire came disconnected. Reattached and Humidifier working fine Recommended upgrading Humidifier control to the digital one on the other system as the current one does not turn on the Blower when it runs Recommended electrostatic filters for both units because of severe allergies Compressor in the 2 ton Condenser is in bad shape and may call soon. Homeowner will check his home warranty contact before he makes any decision

Arrived for heating tune up 2 systems Replaced dehumidifier filters on both systems Delta is good (all heating components are in tolerance) April Air filters are good Installed primary electrical control unit Installed IAQ200 UV systems on both systems Approved and signed homeowner documents to Goodleap System left on cool at exit

done

Arrived for duct cleaning inspection Downstairs ducts have above build up Upstairs has build up and growth around supply ducts/vents Missing filter base covers allow dirt/debree to enter system They need to be properly sealed with new doors 26Hx3Wdimensions Reccomended duct cleaning/biogrowth treatment Reccomended IAQ UV Reccomended door installation Reccomended he and budget protection plan System left on cool at exit

Phone call complete

Located pipe separation in the drain line out in the front yard of home Cst needs to contact city to determine if separation is in the element or not. I will make a follow up phone call tomorrow if we don't hear from the cst

Came out for a membership super tune up checked indoor and outdoor in heat mode and in cool mode flushed the drain line with white vinegar and hot water Customer opted into the new home and budget protection plan. As well ashad us install a compressor saver kit and a unit surge protector for the outdoor condensing unit.

Arrived for HTUx2 Replaced filter on downstairs system Upstairs filter fine Blowers and could slightly dusty Installed IAQ200 in each system due to biological growth in the air handlers Condenser coils clean Motors, capacitors, and refrigerant are fine Compressor saver kits recommended next year

Arrive for service Eval Capacitor failed Temp replacement System unlikely to survive another season Comfort Advisor today at 6 due to refrigerant changes

Arrived for ACx2 Replaced filter Drains clear Blower very dusty Coil OK Downstairs air handler is brand new and so waiting on a new Condenser to be installed for it Capacitors, Motors, and refrigerant on the other Condenser are fine Recommended UV systems, drain switches for water safety, and a Blower clean Declined for now to Plumber figures out why water is coming out of the wall