AC, Plumbing & Electrical in Weatherford - Done Right

Upon inspection, it was determined that the connection issue stemmed from a faulty wire that had been replaced during a previous service. The wire in question was found to have a compromised connection point, leading to intermittent functionality. I carefully traced the wiring to identify the problematic section. After safely disconnecting the faulty wire, I installed a new one, ensuring all connections were secure and properly insulated. I then tested the system to confirm the issue was resolved and the device was functioning correctly. This thorough approach ensured the problem was not only fixed but also prevented future occurrences.

I arrived at the site and knocked multiple times, then called the office to confirm the appointment. After not receiving a response, I left a text and a voicemail. I waited for 20 minutes, but there was still no answer from the customer. Due to the lack of response, I paused the job and moved on. Later, I returned to pull the trap to clear the bathroom drain. I informed the customer that I would run water for over 10 minutes to ensure the issue was resolved. The customer was aware of this and expressed satisfaction with the results. If the problem persists, I will need to try another drain and provide another estimate.

On 6/09/2026, I arrived to find the system shut down due to a low pressure switch fault code. After performing a hard reset, the system restarted and began operating normally. I verified that the jumper cable for the low pressure switch was still connected, cut power at the breaker, and waited for the unit to restart. The system was cooling effectively upon my departure, and I took temperatures to confirm a solid temperature split. I will return with Mark W to further analyze the system and determine if it is an intermittent airflow issue or a faulty pressure switch.

Job complete

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I meticulously cleaned the shop area, ensuring all tools and equipment were organized and free from debris. I then proceeded to dig a section of the trench, carefully removing soil and debris to create a stable base. The trench was dug to the specified depth and width, ensuring it met the project requirements. Throughout the process, I maintained a clean and safe work environment, adhering to all safety protocols. The area was left in a tidy condition, ready for the next phase of the project.

Upon arrival, the system was tripped due to a 04 code indicating locked rotor amps. I thoroughly checked and tightened all electrical connections at the heat pump, disconnect, and main breaker panel. The compressor saver, capacitor, and hard start were inspected, with the capacitor being an Amrad model designed for 2-wire hard start. The system uses a 3-wire hard start, and I replaced the Amrad capacitor with a Titan capacitor. Inrush amps were 92 amps, and LRA was 122 amps. Refrigerant levels were within range. I recommended installing a soft start kit, but the customer declined. I will inform the manager to review the system in a week or two unless issues arise sooner.

Our team recently completed a comprehensive upgrade to the comfort care club payment system. This involved meticulous planning and execution to ensure a seamless transition for our clients. We configured the new payment system, tested its functionality, and provided detailed instructions for its use. The upgrade will be reflected in the next month's billing cycle. The final job will be completed on Tuesday at 9am, with the first call scheduled for that morning. Our goal was to enhance the payment process, making it more efficient and user-friendly for all involved.

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Upon arrival, I addressed a situation where water was seeping through the floor despite the toilets flushing. The customer reported that the issue persisted even after the septic tank was pumped. I began by pulling the master toilet to run the sewer machine. I found low spots in the plumbing, including one in the cast iron pipe leaving the master toilet and another after the transition to PVC near the septic tank, which was separated. I ran water in both bathrooms while flushing the hall bath, and no water backed up. The customer indicated that the water damage in the hall bath was due to a previous plumbing issue caused by a water filtration system. I will inspect and diagnose the plumbing issue by pulling the master and hall toilets, running a camera in each line, and resetting the toilets. Any damaged flanges will require replacement at an additional cost.

Upon arrival, I conducted a system evaluation as requested. The customer reported significant performance issues and ice buildup. During the inspection, I discovered the refrigerant level was critically low, causing the coil to freeze. The system, over 20 years old, uses R22 refrigerant. I explained the situation, emphasizing the need for a refrigerant change due to industry changes and price fluctuations. I arranged for a Comfort Advisor to visit and provided pricing details. The customer will return after a week, but I advised them to schedule the visit before departure. I left the system off but set the fan to help thaw the ice.

Upon arrival, I assessed a sudden failure in the drain line located within the ceiling, which had caused significant structural damage. I promptly addressed the issue by carefully inspecting the affected area to determine the extent of the damage. After identifying the problem, I proceeded with the necessary repairs, ensuring that all damaged materials were replaced and the structural integrity was restored. Following the repair, I conducted thorough testing to confirm that the drain line was functioning correctly and that no further issues were present. The successful completion of the repair was verified, ensuring that everything was working properly.

During the recent service, I conducted a comprehensive tune-up of the system. I meticulously checked all electrical connections to ensure they were secure and functioning properly. The filter was changed as per the previous visit. I inspected the coil and found biological growth buildup, which I addressed appropriately. The blower wheel had accumulated dust and dirt, so I cleaned it thoroughly. I also rechecked the drain system, adding bleach to prevent any potential issues, and found no problems. There were no signs of water or wet conditions, and the switch was not tripped. Refrigerant levels and the dual run cap were both acceptable. The electrical unit and frost board were also found to be in good condition. I cleaned the condenser coil and provided multiple recommendations for system improvement, along with a recommendation for a Comfort advisor. As this is a trade account, no charges were applied, and the job has been paused for now.

no show

I replaced the field thermostatic expansion valve (TXV) and conducted a thorough pressure test on the system. After pulling a vacuum, I achieved a reading of 300 microns. I consulted with Brian H, who requested no charge for the $550 warranty refrigerant due to complications from a previous coil and TXV changeout. The weather conditions that day made it difficult to charge the unit correctly, leading to this decision.

I performed two comprehensive system tune-ups on the main and add-on portions of the house. I discovered heavy biological growth in both air handlers, which I cleared out. The evaporator coil had slight dust buildup, and the blower wheel fan motor cap was weak, so I recommended its replacement. The main system's evaporator coil was acceptable, but the blower wheel had dust and dirt buildup. All electrical connections were tight, and refrigerant levels were within the acceptable range. I washed the condenser coils from the inside out and recommended replacing the fan cap. I also treated the drains for biological growth, installed a micro air soft start on the add-on system, and added surge protection. I discussed the Comfort Care club with the customer, who agreed to sign up. I ensured the drains were clear and replaced the blower cap, leaving the systems running efficiently.

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I completed a comprehensive repair involving the removal and replacement of a toilet flange. This included extracting the existing toilet and cutting out a section of the PVC piping in the ceiling. Following this, I replaced the damaged section and repiped up to the new flange. The job required precise cutting and careful handling of materials, taking approximately 3-5 hours. A second set of hands was necessary to assist with the heavy lifting and coordination.

Upon arrival, the system was not cooling, displaying a "locked rotor" code on the outdoor unit. After inspection, it was determined that the compressor saver had failed. Under the p&l warranty, the failed compressor saver was replaced. Post-replacement, the system was tested and confirmed to be running and cooling effectively before departure.

During the service, we identified that water was pooling in the emergency drain pan due to the coil freezing and thawing. The system was low on charge because of a leak. After diagnosing the issue, we informed the customer about the problem and its cause. The customer expressed interest in replacing the existing zoned system with two separate units and the necessary duct work. A comfort advisor has been scheduled for a consultation tomorrow morning to discuss the replacement project further.

Upon arrival, the system was not operational, with the primary drain blocked, causing the drain switch to trip and shut off the system. I identified the blockage and cleared it. To prevent future blockages and ensure system hygiene, I poured customer-supplied bleach down the drain. Following this, I poured a gallon of water through the drain to confirm it was clear and free of any remaining debris. After these steps, I restarted the system, which began to run and cool effectively. The system was operational and cooling upon my departure.

Upon arrival, the customer reported that the system was not operational and the thermostat was blank. During the evaluation, I identified that the wet switch had been tripped. I reset the wet switch and discovered that the customer had inadvertently locked the thermostat. Despite attempts to unlock it using the code on the back or resetting it, I was unsuccessful. The customer opted to purchase a new thermostat. I also checked the refrigerant levels and drained a gallon of water without finding any issues. I recommended that the customer monitor the system closely and contact us if any problems arise. I left the system in the cooling mode.

Upon arrival, I identified a malfunctioning variable speed condenser fan motor that was causing system inefficiencies. The motor was deemed vulnerable and needed immediate replacement. After removing the faulty component, I installed a new variable speed condenser fan motor. Post-installation, I ran the system to ensure it was functioning correctly and left it in the cool mode for optimal performance. Despite the successful repair, the service Titan was not updated, which I promptly addressed to ensure accurate record-keeping. The system is now operating efficiently, and the client is satisfied with the resolution.

I began by identifying the failed compressor and carefully removed it from the system. I then installed a new, high-efficiency compressor, ensuring all connections were secure and correctly aligned. Next, I replaced the old filter dryer with a new one to ensure clean refrigerant flow. I also installed a new thermal expansion valve (TXV) to regulate refrigerant flow accurately. After these replacements, I pressure tested the system to confirm there were no leaks. I then pulled a vacuum on the system to remove any moisture and non-condensable gases. Finally, I charged the system with the correct amount of refrigerant, verified proper cooling performance, and left the system fully operational and efficient.

Upon arrival, the system was not operational, and the outdoor unit was heavily coated with cottonwood debris. The previous technician had neglected to clean the outdoor unit. I began by meticulously cleaning the outdoor unit to remove the accumulated debris. After ensuring the unit was clean, I conducted a thorough function check. During this process, I discovered that the 45/5 dual run capacitor had failed. Given that the capacitor was still under warranty, I replaced it with a new one. Following the replacement, I verified that the system was functioning correctly and the cooling was restored. The system was operational and cooling effectively upon my departure.