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Daniel A. Was very professional. Listened to the description of the problem and systematically ruled out the possible causes of the problem. He was very thorough and explained what he did and why he did it very well. He is an amazing asset to the company. Amazing customer service skills . Thank you for sending him out.

Had Leo come out to our house at 12 am and help us out! Did an awesome job and got our A/C back up and running in no time! Definitely recommend!!

I received a Promo for an A/C tune up. Kellen M. did an outstanding job! He was professional, thorough, and incredibly knowledgeable. He took the time to walk me through every detail of my system and explained all the preventive measures I can take to extend its life. Top-notch service—highly recommend!

We loved the services we received and all the experts here are exceptional. Their service is superior; everyone is very detailed, friendly, knowledgeable, and genuine. I appreciate that they were very honest and made it easier to make our decisions by sharing their own experiences. We would love to continue our business with this great team!

Good morning sunshine ! Mr Cooper is a great addition to this organization! He showed up on the expected time. Very friendly and knowledgeable. I would always recommend Hobson Air / Comfort Expert to take care of any of your needs to keep your home up and going! Thank you for your support and efforts!

Cody was amazing. Showed up on time and found problem right away. Had me cooling and comfortable again in short period of time for a very reasonable price! Comfort Experts will be who I call from now on!

Wednesday, 5/21/25
My experience with Comfort Experts was very good. We were able to schedule a tech to come out the same day. The technician was friendly (and talkative) and gave a knowledgeable report of the issue, then showed me the readings spent time explaining why they were bad and why he came to his conclusions. I needed a new system. The salesman did a great job of explaining our options with the pros and cons of each. Their professionalism sealed the deal. They were able to schedule the install for two days after the purchase. The techs that installed the system were just as friendly and professional as the others. They finished the installation in one day, so we hada cool air and a new system for that night.

Thank you for your help and quickly responses to fix our system.

Saturday, 5/24/25
The system stopped working, so we called them back out. Justin Pennington came out to assess the issues and was able to fix the problem to get the system working again. It was very knowledgeable he kind of snow what was going on and explained what he was doing.

I'm still very pleased with Custom Experts. They sold us a good system and they backed it up!

Saved Us a Ton by providing a 2nd opinion, spent extra time troubleshooting our system that was working. Could not find any issues. Garrett and Danny explained everything they were doing and did a great job.

Jerred Gomez and Cooper did an excellent job servicing my AC unit this week. They thoroughly asked questions to diagnose the issue I was having and did not rush the process. Their service was top notch, even went above and beyond to clean my units coils with my hose free of charge. Thank you for the professional and top notch service!

Very satisfied with the service. Daniel was prompt, courteous, professional and efficient. I would definitely use them again.