Whether it is for a replacement, a repair, or general maintenance, calling an HVAC servicer is placing trust in that person and company. You are trusting not only that they will do the work properly and efficiently, but that they will do only necessary work as well. While they are the experts, it can help to come into the interaction with questions ready to ensure you are getting the best service possible. Below is a guide to some of the most important questions you can ask when consulting with a service tech.
What’s the Prognosis?
Before getting into details, you’ll want to understand just how severe a problem or renovation is. An honest service tech will not add on extra services, nor will they lie to you about the severity of the issue. Look for your contractor to lay out alternatives here—what will happen if you do a repair but don’t replace it? What about if you do replace it? Giving you full information is a sign of a trustworthy partner.
Another component of this question will be a time estimate. Many HVAC systems need repair at the hottest or coldest times of year, when it’s least convenient for them to be broken. You’ll want a timeline that the service tech can commit to, and one that meets your budgetary needs and priorities. If it’s hot outside, you may be willing to pay more for a fast installation than a lengthy repair. The contractor should lay out all your options and their timetables.
Can Anything be Reused?
Even in a full replacement of your HVAC system, some elements of your equipment may be salvageable. For example, in most cases, you will be able to use the ducting that runs through your home, even if no other parts can stay. Identifying anything that can be used in the new system can cut costs, and a reputable service tech will be willing to do so or to tell you when you simply need to reinvest.
Will This Change My Utility Bill?
We are often paying a lot in utility bills and don’t want to be hit with large changes in addition to the costs of service. When you discuss options with your service tech, ask about the impact on your bill. Choosing particular models may lead to a decrease in your monthly bill, making a larger initial investment worth it. Changes to your payments shouldn’t be a surprise, so ask this question upfront to decide what fits your needs.
When Can You Start?
For something as necessary as HVAC, you may not be willing to wait a long period of time for service to begin. Reputable servicer techs may have a waitlist, or an ability to put you first for severe issues. Before choosing a contractor, ensure that they can start in accordance with your schedule.
Comfort Experts is a local source for all your HVAC needs. Give us a call today and we’ll be happy to answer these questions and more during your consultation.